My company has used republic services for a few years since they bought out the company I was using. Since republic services took over the service has been horrible! Useless salesman who dont answer the phone or get back to you. Horrible customer service!

They were a good company a few years ago, I dont know what happened. Nearly my whole neighborhood used to use them.First they were late on pick ups, then they were missing pick ups, eventually I was calling every week begging them to do their job. Trash piling up week to week became a regular challenge.They also lock you in to a contract, which I since discovered their local competitors do not. So after I ran out the contract and ended service with them, they tried to bill me to come pick up the cans, which wouldve been fine if theyd been doing their job all along. So the last bit of joy you will have with these guys is their phone reps who will talk down to you, tell you they do not have the power to adjust a bill and that they do not have supervisors who would have that ability.So whether you are in a contract or not they will charge you cancellation fees.My new company is a local company, they show up everyday, nice and amenable, zero headaches. Republic Services is national. Maybe theyre just too big to handle the job theyve taken on and treat their customers respectfully.Their social media may make it look like they are great people saving the planet, but you really should look elsewhere for curbside pickup.

This location IS NOT Republic Services. Its now occupied by Marshfield DPW. It gets 5 stars for the good job done handling early voting.

Not a customer and never will at this point. I moved into a house that used Republic. I have been calling everyday for a month now to have them pick up their barrels and no one ever shows up.

Absolute worst service. Failure to meet promised teems. Negative stars wouldnt even be applicable

Continually miss pick-up. Call and they say will make special pick-up next day. Again, no show. Try to call and speak with supervisor, only to be danced around by some low level lackey answering the phone. No commitment to satisfy long standing customers.

Im a business customer. Upon receiving a third rate increase this year, I called customer service. The billing person couldnt help, but said she would escalate my case and that Id receive a call back from a sales person to talk about my contract. Today was my third phone call to RS. Again, got the escalation assurance. In the meantime, if I dont pay the rate hike, I get penalized. I wish I could be so crappy to customers and still have them!

I echo what everyone else here has said. They miss pickups all the time and I end up with trash sitting around in the garage most weeks. When I called for a pickup after they hadnt made one in some time, they said they couldnt have anyone out until the following week. Also, if you need to call for anything (which most likely you will), you will be on hold for about 20 minutes. Today, they were supposed to drop off a recycling container per my call to them last week and they didnt bring one. Service is terrible.

UNBELIEVABLE! How did this company receive 1.4 stars!? They should receive a negative 1M! So painful to click the 1 star just to be able to post comment. They are the #1 company when it comes to missed pickup, frequent equipment failures, promises to pick up the missed pick up and dont, take your recycling bin and dont give it back and lying (escalation status to prioritize your issues doesnt mean anything, ask for a callback number just to not call you back). Your pick up day is never the day your are scheduled. Youll just have to wait and pray the animals dont get into the trash and have to clean up the mess before they come. The new decor on your front lawn will consist of trash and recyclables until they decide to pick it up. If you want to pay for this kind of service, by all means sign with Republic Services. I guarantee you will experience all that Ive listed and most likely MORE!

I cancelled my service and requested my barrels be picked up on July 1, 2018. My recycling barrel was picked up in August and my waste barrel is yet to be picked up. I have called at least 15 times and get the same story, your area is experiencing a delay.

No consistency in picking up trash. Every week I get a call that due to equipment failure trash will not be picked up. I canceled the service and they still have not collected their bins. Awful, awful service.

How is it possible to screw up picking up trash???These guys have it down to a science.Unreliable and unprofessional is an understatement.

My experience with Republic has been absolutely terrible. They have missed picking up our trash and recycling two of the last three weeks. It took a week and three calls and an online report to get them to pick it up last time, which meant they just came when they were supposed to. Calling tomorrow to cancel my service. They are truly awful.Update: two months after canceling my service, they still haven’t picked up their containers despite multiple calls to them and multiple promises that they would be picked up. Please do not give them your business. They are truly the worst company I have ever dealt with for any purpose in any business.

This company is awful. I was with them for only 3 months and just recently canceled. Numerous missed pickups. Do not sign on with Republic. They are the most incompetent trash pick up service in the US

Should pick themselves up, the whole company is trash.

Pickups are supposed to be on Thursday they never show up on Thursday.