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Stephen W. Gersh Insurance Agency Inc.
9 Monument Ave, Marlborough, MA 01752, United States
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Stephen W. Gersh Insurance Agency Inc.

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Ma
Review №1

I’ve been with Gersh Ins for nearly 20 years, all because of Lynn D!!! She is the most amazing agent imaginable. She’s kept me from getting cancelled countless times, and I haven’t been cancelled in over 10 years now. She helped me drop our insurance from $5,500/year to under $2,000 with the same coverage!!! “Above and Beyond” defines Lynn. Nothing and nobody can replace her DECADES of experience negotiating insurance and financing. She just always knows what to do, whom to call, and how to get it done!!! In a world where big insurance corporations and their fine print are impossible to negotiate, Lynn just cuts through it all, and does so with great humor and understanding. If Lynn ever leaves Gersh, I’ll follow her wherever she goes, she’s that awesome !!She even found a trusty agent and a policy for my wife in California in under 2 hours, a super big deal because she couldn’t write a policy from Mass (there’s no reciprocity).

vi
Review №2

I recently became a proud customer of this great company and I had the pleasure of speaking with Lynn. Lynn, deserves a raise!!! I have worked is customer service my entire life and have NEVER been more pleased to work with such a professional such as she. After damaging my driving record I was unsure if it would be even worth switching insurance.Lynn took the time to allow me to finish my nightly meal with my family and assured me she would take my call well after business hours. To me, that type of work ethic and customer service dynamic is seriously what this world is lacking. Cheers to you Lynn and your wonderful company!! Your tremendous efforts have allowed me to purchase great coverage and a honest price. I recommend to any and all!!!*Update*More kuddos to Lynn!! I called to make my payment for the first time and it was a breeze. Further into our conversation, Lynn went above and beyond. Not only staying professional, Lynn goes above and beyond all expectations. Our conversations are delightfully uplifting, and after talking about family, somehow Lynn managed to find and schedule my vaccination appointment. I can’t remember the last time anyone in customer service that provided assistance in something other than what is expected. Hat is off to you Lynn!!

An
Review №3

I have had my car insurance in the hands of Gersh Insurance since 1996! 25 years wow! I have moved through out the state and have it has never even crossed my mind to switch. The staff is amazing, and Lynn is one of the kindest, compassionate, and efficient insurance rep I have ever came in contact with. She is always on the ball and makes every effort to follow through. Gersh Insurance from my memory, is one of the first groups to offer translators in the area, as a child of immigrant parents, that was greatly impressive! I would recommend Gersh Ins!

Ne
Review №4

Lynn is the BEST! When I called, she resolved my issue within a few minutes and also processed my payment in full.Thanks again Lynn for your courteous attention to detail and getting the job done, I know Im in good hands with you.Kim Simpson

La
Review №5

Lynn Deponte in the Marlboro branch has been very helpful making changes and keeping me informed about our insurance year after year. Nice to not feel like a number when dealing with something as important as insurance !Another satisfied customer,Larry StoneLunenburg, Ma.

he
Review №6

Horrible experience. My boyfriend and I were buying a car out of state and a lady, who works there was extremely rude. Not helpful at all! Made a stressful situation even worse. When we arrived at the place in person, we spoke with Eric who was extremely helpful.

RE
Review №7

I did Call Stephen W.Gersh Insurance to get quoter for my Cars insurance and was Saturday after noon and Lynn got my call and she did great job shes the best.she give me great deal Im very happy, I did save more that I was expecting .Also sent Lynn at Stephen W Gersh Insurance an email to see if she could get me a better insurance policy for my house and she said she would help me she got me quote and it was saving me a lot of money so I did the insurance with her .thank you LynnRenato Chaves

Mi
Review №8

We have been with Gersh Insurance since 1988. Always very helpful and responsive. Unfortunately recently I had to submit a claim due to wind damage which affected my roof and interior of our home. We have Concord Group as our policy holder and they have been very good. However, Lynn, went above and beyond to reach out and really help with every step of the process. She followed up and really helped with keeping the stress down. Reassuring, pleasant and professional, along with just being an all around kind person. If you ever do have to use your insurance you would be lucky to have Lynn working with you, she has your back when you need it.

Iz
Review №9

Me and my mom work with Lynn and she is the best! I was involved in an accident this past Saturday night and Sunday she submitted my claim and got it approved by Monday on Columbus day weekend! She is quick, reliable and super kind, always going out of her way! 1000% recommend!!

sh
Review №10

Lynn does a excellent job over there always finding me a good deal and always has been a pleasure to work with, wouldnt go anywhere else because of her. If anybody needs an insurance agent I highly recommend going to see her. Thanks for your service

Ka
Review №11

I call and LYNN help me and I really appreciate her help was Saturday afternoon the office was closed and she so attention and profissional and intelligence she is the best thank you

An
Review №12

I have been customer at Gersh for 12 years. Ever since my first car. My dad has done business with them for much longer and therefore I have had the distinct pleasure to always deal with Raf, Dani and Fran (who might not even be in their company any longer). It wasn’t until 2 or 3 years that I came across Lynn. I’m so glad I did. It’s no surprise that she knew my father so well. To me it’s evidence that she strives to know her clientele (and what they need) and still manages to still remember who is who. Lynn actually knows it’s me when I call. The other day she replied my email at almost 10pm. And she didn’t have to! Like Raf, Dani and Fran, Lynn, is super helpful! Keep it up you guys... Ana

Jo
Review №13

Wonderful Customer Service!! Lynn has been A tremendous help and is always very kind/understanding. I would recommend them to anyone looking for an agent that pays attention to detail! Thank you!!

Ni
Review №14

A year ago I was disappointed at rates I was given through my previous insurance I had for a few years. I started to ask around and a long time friend Lynn reached out to me and offered her services to see how she could help. Within an hour she had a quote prepared for me $1200.00 less then our current plan. Lynn made switching to Gersh a quick easy transition! Every month I stop in to pay our bill with either cash or card and she is always quick and efficient! She takes the time to ask about my family along with sharing updates on hers. Shes very caring answering any questions in and out of the office. Lynn has been very pleasant to work with and we will continue to keep our policy with Gersh.

Jo
Review №15

Absolutely the best insurence agency. Lynn is on point and very helpfull with any question i have. I highly recommend dealing with lynn and the team

Ni
Review №16

I have had nothing but the best experience with Lynn over the past years! She is honestly so amazing to work with and she is always so pleasant and professional. Sadly I moved out of state and can no longer keep my policy with Gersh but it was honestly great while it lasted!!Thanks Lynn!! :)

An
Review №17

Well, I have wonderful relation with them, everything I ever need, they were there for me, I brought my family and friends to open their insurance.It fells like family, LYN always done above and beyond to resove and support.I m very grateful to be part of their success.Thank you GershAnicelio G.Keep up the great work LYN...

Ma
Review №18

Always a great experience at Gersh insurance. Lynn always goes above and beyond to help me on auto and home insurance needs. Thank you!

Sa
Review №19

Lynn has been an absolute joy to work with. We recently opened a business and she provided helpful guidance on the best auto insurance policy and got us in touch with Daniella for our workers compensation and liability policies. If you’re looking for a quick turnaround without the sacrifice of attention to detail, they are your go to team! Thank you ladies!

Da
Review №20

Very experienced and friendly staff. Ive been insured there since 2001. I definitely recommend.

O
Review №21

We have been working with gersh insurance for a long time and they were always helpful and Daniela is the best, beside been super nice and sweet she is a great professional, she goes above and beyond to help us

PS
Review №22

I’m a customer for about 7 years now I believe and every time I call or email asking for something they are ready to help in the same day.Thank you Gersh insurance family.Thank you.

Jo
Review №23

I have dealt with gersh insurance for about two years now and they have been very helpful. Lynn in Marlboro is the best! She has helped me out so many times! I highly recommend gersh insurance.

Ga
Review №24

Lynn and Raphael are best they go above and beyond. Been with Gersh forever they are the best.

la
Review №25

Lynn is amazing at her job!Always honest and looking out for the best interest of the customers.

Da
Review №26

I’ve been a customer since 2009 if I’m not mistaken. Although they’ve experienced some lack of staff this company have been putting a lot of effort into it and Rafael and Dani and extremely nice and always carry a good positive attitude ! Keep that up and great things will come your way !

Sp
Review №27

Pretty sure it was Lynn that I delt with and she was super rude. I left this place and will never come back. Would not recommend

Ni
Review №28

Great service, Lynn is great and always helps me in everything ...

ML
Review №29

Switched over to Gersh Insurance a couple months ago over in Trolley Square in Framingham and couldnt be happier! The girls are prompt. reliable, knowledgeable, and courteous. Highly recommend going there for car insurance!

Jo
Review №30

The Attention was really good, and The information was really helpful.

Vi
Review №31

Highly recommend

DM
Review №32

Very knowledgeable & friendly staff. I’ve been Insured there since 1997.

Ju
Review №33

My husband and I deal with Colleen at the Framingham Office and she is amazing. I am glad that we chose this facility for our insurance needs.

Ca
Review №34

Worst administrative staff. Rude, unprofessional and vulgar. Your staff should represent your company as professional and pleasant. From what I experienced they are the opposite.

Ch
Review №35

Every time I have a problem with a tree falling on my house or a car driving thru my fence Lynn in the Marlboro office is alway on top of things she is always and the best when things need to get done she is fast thanks for all you do lynn.. she goes above and beyond for everythingRobert SchofieldCharlene lantron

Mi
Review №36

Ridiculus customer service!Dont waste your time going over there !Most Highest price and not even woth customer service.

Ra
Review №37

Very good customer service. Knowledgeable staff.

Ro
Review №38

Called for a mutual client involved in a accident and they were extremely rude and unprofessional.

Information
1 Photos
38 Comments
4.4 Rating
  • Address:9 Monument Ave, Marlborough, MA 01752, United States
  • Site:http://gershinsurance.com/
  • Phone:+1 508-485-1926
Categories
  • Auto insurance agency
  • Insurance agency
  • Health insurance agency
  • Home insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:8:30am–5pm
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