U-
U-Haul Moving & Storage of Markham
16643 Kedzie Ave, Markham, IL 60428, United States
Comments
Th
Review №1

Excellent service great ppl there I strongly recommend

Pa
Review №2

Mobile pickup is smooth. Staff is friendly and prompt. I use this facility mostly - they are always helpful for me and the team. We use it at least once a month.

Lo
Review №3

Ive been doing business with this place for quite a while no problems as long as you keep your bill paid.

ma
Review №4

The gentleman behind the counter has a very rude tone when talking to you / explaining the rules. Would not recommend to any friends moving.

Ad
Review №5

Reserved truck never was there 5 hours later and send me a message to pick it up. Customer service sucks no type of explanation or discounts forgiven just no truck for you

Sh
Review №6

The gentleman at the desk was extremely helpful and had a great personality. Took care of all my needs.

Le
Review №7

Purchase some moving cartons tape price was very reasonable.

Er
Review №8

This location is well organized and has a full supply of what one may require in order to complete whatsoever move they may require.

Sa
Review №9

If you sit too long in the parking lot waiting for your family for 15min to put stuff in, a man that helps cleans comes out and becomes very rude.!

Le
Review №10

When Ms. Carter was away on a leave, honestly I lost from my storage unit stuff. I am also puzzled, because I also went to drop off stuff later and clean. I had an important telephone book, and it was never to be found when I moved all my stuff away.It is true that it is clean and well-lit. The staff changes some, and most of the people are really friendly.The first year I had my stuff there in 2017, I had trouble getting there for payments due to not having my debit card, so I was charged really heavy fees I have not seen in other storages to my knowledge.

Br
Review №11

This is the ABSOLUTE WORST UHAUL IVE EVER HAD THE DISPLEASURE OF GOING TO. THE OWNER IS RUDE AND DISRESPECTFUL VERY UNPROFESSIONAL AND MONEY HUNGRY. I WOULDNT SUGGEST ANYONE USE THIS Facility theres so many others that are much better to use. I try to support black business but this 1 here is Definitely Not it. Pathetic

Br
Review №12

Did not have the vehicle I was looking for

Ma
Review №13

The staff is very nice here

Ro
Review №14

The lady that was working there was by herself and she was handleing it so I had no problems Im a long time customer and will continue too use there services

Yo
Review №15

Well stocked with moving supplies and friendly service.

Pa
Review №16

Great location, the staff is very helpful and friendly. When I have to move or pick up a large item i will pick.a rental truck to get the job done. Call and they are Alway HAPPY to assist you with your needs of rental truck, moving supplies and storage needs.

Il
Review №17

Ms. Vernita and her staff has great customer service skills. I have been renting a storage from them since July 2017. Thank you for your services.

Ra
Review №18

Service and the staff was Good.. Man it just took too long to complete the initial rental.over and he. Again clean truck. Friendly staff..No complaints other than the process.got be and faster way.

Be
Review №19

Bought moving box set. Vernita was extremely helpful and did not rush me. She offered to help me with the set to my car without me having to ask for assistance. Old style service! Thank you, Vernita!

da
Review №20

This is where I dropped off the U-haul I had rented. Where as the place I started from was a nightmare, when I dropped off my truck the staff was nothing but professional. They were ready to check my truck in as soon as I got there. The staff was great (wish I remembered names) and I was done in 10 minutes total.

Qu
Review №21

Love Mrs. Vernita she is awesome with Great staff and I never have problems when I go there.

Re
Review №22

Vernita Carter is an A#1 Manager. Facility is well organized with very clean public restrooms.

Ma
Review №23

I moved and they were very friendly and cost were decent

Ja
Review №24

No room on my phone to send photo and location. But it was good thanks

Le
Review №25

Two strong people

La
Review №26

Clean store and very good customer service. My needs were put first.

Je
Review №27

I turn around in their driveway about once a week and theyve never yelled at me, thank you for that

In
Review №28

HORRIBLE CUSTOMER SERVICE. HAD TO FILE A COMPLAINT. REQUESTED A REFUND BECAUSE OF ONE NASTY YOUNG FEMALE EMPLOYEE.

Ka
Review №29

Poor service, needs to do better in business and better communications with talking to their customers!

Ar
Review №30

Jonathan was very helpful and did everything he could to make sure my mom was taken care of. Coming from out of town, he made helping my mom move much easier.

An
Review №31

A place you can get a truck to move your stuff especially when you are the type that move from one place to another. That place is Very good for you to get a truck to move your stuff for less amount.

Da
Review №32

Clean, well lit, excellent staff

Ma
Review №33

Love these folks. Great customer service and Mrs. Vernita came thru with the 15ft van when we needed it most. Thanks! Well be back!😘

Sa
Review №34

Easy in and out to access storage any time. Staff not super friendly, but knowledge and efficient

Do
Review №35

They was so patient and nice with me when I was a little late on my payments thanks agai. I really didnt want to lose my things

An
Review №36

Was approached by staff promply, however unfortunately, by contract, I was supposed to drop off the RV at the Markham location, so they sent me there instead and refused to accept it at their location. The Markham location had only 2 female employees who were busy, so I had to wait for almost 30 min to get serviced, and when I finally backed up my vehicle, one of the female employees told me they dont have the tools to disconnect the RV, but the Canterbury location does. Eventually, two of them were able to disconnect it without any tools. Too bad that the Canterbury location sent me there knowing that the girls would have to disconnect the RV without any tools. When I called the Canterbury location regarding this issue, they hung up on me.

Gl
Review №37

This new phone picture taking and interactive phone or email thing takes way to long for the rental process.If your battery is dead youre taking a gamble renting from uhaul because you have to answer questions sent to your phone before you leave or else youre liable for damages.

La
Review №38

Dont use storeage sell start fresh. Complete ripoff.

Dr
Review №39

The staff.were very professional and friendly. The location is clean and very accessible.

Rh
Review №40

Its a very clean place and the people are nice

Ch
Review №41

Cheryl the cashier is so friendly and nice.

Da
Review №42

All i can say is Vernita the manager here is very unpleasant and unprofessional..couldnt wait to get my stuff out of here..will never be back

JL
Review №43

Very nice management staff very professional very friendly very helpful

Da
Review №44

This is a very large U-Haul with everything in it all types of haulers and carriages whatever you need to haul stuff with they got it

Mi
Review №45

Reasonable pricing but at least give some miles

Vo
Review №46

Great deals..just slow workers

Tr
Review №47

Great service, super helpful, five big stars.

Sh
Review №48

Nobody showed up at the location to give us our truck!!!

Sh
Review №49

The staff was WONDERFUL

ma
Review №50

I hope I can go there again like tree days a week !!!!

am
Review №51

The manager here is amazing

Mz
Review №52

Great customer servicw

Ke
Review №53

Great customer service.

Sy
Review №54

Great customer service

Sh
Review №55

It meet all my needs

Ro
Review №56

Better

Sh
Review №57

Quick service

Th
Review №58

Very clean and professional

Ad
Review №59

Horrible experience

Ma
Review №60

Storage place

Information
60 Comments
4.1 Rating
  • Address:16643 Kedzie Ave, Markham, IL 60428, United States
  • Site:https://uhaul.com/Locations/Self-Storage-near-Markham-IL-60428/759025/?utm_source=gmb&utm_medium=primary&utm_content=759025
  • Phone:+1 708-331-8925
Categories
  • Trailer rental service
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Self-storage facility
  • Trailer supply store
  • Truck rental agency
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–8pm
  • Friday:7am–7pm
  • Saturday:9am–5pm
  • Sunday:7am–7pm
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