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Orkin
1903 Princeton Ave, Marion, IL 62959, United States
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Orkin

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Ep
Review №1

Lance was great and very thorough with the spray. Would recommend just off of first impression.

Je
Review №2

Our service technician was very friendly, knowledgeable, and professional. He did a great job. He deserves 5 stars.However when booking my appointment for service I was told that I would NOT be under a contract for service of any sort and could cancel upcoming services a month in advance. I asked this question specifically. This was incorrect. I had to sign a one year service contract before treatment could begin. I already had the technician in front of me and had made arrangements to be here for the service. Seems like a bait and switch on the part of Orkin.I was also told by the appointment center that the detached garage would be part of my price quote and serviced with the home. This information was NOT correct. I also asked this question specifically. Detached buildings were not part of my service.Great service from the technician, 2 stars for the company because inaccurate information is given by the appointment center.

De
Review №3

Been paying for 4 months now still have mice just as bad as day one the come put live bait in 5 traps and leave once a month for over 40 bucks and It don’t make no difference so what am I paying for. Got a new service guy today on my fourth month and he tells me they don’t even have me down for the right services so they charge me for a service I didn’t even need this whole time. And when I say I’m canceling they say well we’ll send someone out for free to try and make it right but still charge my card again like wow.

Ja
Review №4

Took care of my carpenter ants, but left me with holes in the wall in our garage. The monthly service is lack-luster at best. Never went in my crawlspace, never inspected or sealed gaps and access points. I can walk my perimeter and spray for bugs, that is all any of the technicians did. All were very nice and cordial, just not much value over what you could do yourself.

Do
Review №5

Service is always performed on the same day every month, rain or shine. Service tech, Jason, is always friendly and courteous. He does a very thorough job every time and never cuts corners or is in a hurry to get done. I’ve been a satisfied customer for 30+ years and highly recommend their service.

Am
Review №6

One of the workers, John, does a phenomenal job!! He listens to what you have to say and is rather helpful. Now the people who work in the office Im not a fan of because they never contact you about your appointments and when you need to switch time and days they lack in that department as well.

Ke
Review №7

Very professional individual..explained everything very well. Pleasure talking to

Pa
Review №8

First pest control treatment and I was very happy. The technician explained things, asked if there had been problems with anything, and said they would come back, no charge, if I saw a bug or other pest.

As
Review №9

Excellent service every time, our provider Eric always done a spectacular job.

Ca
Review №10

The Tech was on time and very friendly. Very knowledgeable and performed tasks thoroughly and in a timely manor. Thank you!

Dy
Review №11

Considered employment here recently. The site manager spent a reasonable amount of time bashing his current employees to a job seeker. Even those he complimented would receive a swift back hand for some personality trait. It should be noted that someone who treats their employees in this such way is not who Id recommend doing business with. Their prices are higher than all of the competition anyways according to the site manager. It doesnt seem very believable that a man would discuss all of his shady dealings with a potential applicant, but here we are.

Li
Review №12

Service is very good and Noah is always willing to help

Ju
Review №13

I used Orkin today for general pesticide service and found that they did a fine job. The gentleman before he left asked if I had any questions to ask him and was very courteous.

Cl
Review №14

First of all thank you orkin... It was affordable affective and very appreciated since the first spray not one flea bite not one roach or mouse highly recommend these people.. And to my exterminator the guy was nice he listened to me gave me his feed back was so knowledgeable worked quick 35 mins tops ya need more people like him

Ge
Review №15

I called and was given an appt. that was very close to the contact date. They explained the services and fees thoroughly. The technician sprayed everywhere and said he would return if we see any issues before the next scheduled date. He also scheduled an inspection for another time to see if there were any areas we could fix or repair to further seal our recently purchased house thats been empty for awhile. He noticed crawl space vents that need to be replaced and gave us a price for totally replacing all of those. I know its hard to keep mice out, but Im going to give it my best shot! This was all very comforting. I think weve got it covered with Orkin.

ma
Review №16

Drew is friendly and professional in his work and feel that we can ask anything to help our home

An
Review №17

Always curious and professional. Gets the job done in a timely manner.

Ca
Review №18

Always have a great experience! They do great work!

De
Review №19

Called on Tuesday, was given quote and info over the phone - they were there next day on Wednesday! Who else gives service like that?

Pa
Review №20

The exterminator was on time and very professional; he answered all my questions and offered me advice on how to deal with rodents.I would recommend this company 100%.

Ja
Review №21

Used them for bed bug issue, pleased with service so far

Je
Review №22

We had a good experience with Travis. He was very polite and courteous and went out of his way to check everything closely. He was able to spot some problems that need to be fixed and was very knowledgeable about how to best fix them. I was very pleased with his service.

To
Review №23

Always on time, courteous and best of all effective

Ju
Review №24

He was very nice and look where I showed him the most areas we see the bugs

Da
Review №25

The guy that comes out is great

El
Review №26

I appreciated the serviceman respecting my request to put on shoe covers before entering the house. Thank you for your following that request.

Li
Review №27

Dishonest workers, they didnt show up at times and then charged full price for doing the outside of my property. Very disappointing and Dishonest

Le
Review №28

Our rep Jason was friendly, professional, and informative. Awesome service great technician. I would recommend Jason and Orrin for sure.

Da
Review №29

I was pleased with the service. Technician was professional and helpful. I trust the issues have been resolved.

Ro
Review №30

Did destroy the nest BUT I could have done that and use hornet spray and would not have costed me $256!! Way over priced!

T
Review №31

My technician was super friendly and went above and beyond to accomidate me because of my work hours. Highly recommend!

Sh
Review №32

I started getting bugs when new neighbors moved in & Orkin got rid of my problem with only a few visits! I still have them come as a preventative. My tech is very professional in every way. I highly recommend this company!!

Sh
Review №33

The lady who comes is polite and kind. She has had to reschedule a few times but we are ok with that. It has been due to family concerns and we also put family first.

Ke
Review №34

Excellent and quick service! Technician was friendly and answered all of my questions.

Ro
Review №35

We have Orkin come every month. We have no complaints with the service we get.

Vi
Review №36

The Orkin representative that was here, Jason, did a very good job. He was professional and kind.

Da
Review №37

Pretty good. Our serves guy is nice and helpful. They set us up on a every other month visit. If you have bugs my advice is tell them you need every month. The months they come we see very little bugs but om the months they dont come the bugs start coming back. Our serves guy said to call on the off months and say to send him out its free. But I dont feel I should have to do that.other then that pretty good.

Ma
Review №38

They called to come early which was really convenient and they were super friendly and got the job done in a timely manner. Would highly recommend.

Bi
Review №39

Kevin completed a thorough inspection and is suoer nice! Colleen was our tech and was extremely professional and very friendly as well. Treated every area of the home and was fast to treat it.

Je
Review №40

Andrew is always great! Very friendly and professional

Pa
Review №41

Brian was fantastic. He was thorough, professional, and personable.

Ea
Review №42

First time user. Colleen the representative who came out was very prompt, professional and pleasant. She seemed to be very thorough, knowledgeable and she was very patient with us. She indeed is a great representative/reflection of this company.

St
Review №43

The tech that came out today, I believe his name was Travis, had great customer service and was very knowledgeable. The work he did was great and did not leave a mess.Also I was very appreciated that Travis even tried to get a snake away from my garage and garden so nothing would happen to me, my family, or my pets. That meant a lot to me that he took the extra step like that. I will highly recommend using Orkin to anyone. Also hope they get Bobby and Travis to help them with their service. Thank you again for making sure my family is safe and also my home.

Ba
Review №44

He did a very good job. Very professional

Sk
Review №45

Quick and professional. 10/10

Sh
Review №46

The worker was professional, polite, and respectful throughout the process. The worker presented a fair and accurate representation of the services offered. The worker did a thorough inspection of my home, assessed the situation, and determined the best method to mitigate the problem. He offered peace of mind and had excellent customer service skills. I. highly recommend this company.

Kr
Review №47

Doesn’t appear my sister-in-law was contacted prior to treatment to let technician inside, so only the outside was treated. Sister-in-law is contacted so she can let technician IN the house. Also, I sent an email to the office stating my husband found signs of mice in the house (poop); no one from Orkin contacted me about this. Husband put down a lot more glue boards. Don’t like paying full price for only 1/2 of the service.

Je
Review №48

My first technician was extremely insulting about my teenagers bed room being a mess, my second technician came in and never introduced himself just asked if he could go in all of the rooms. It would be nice if he would had at least asked if we were having problems with anything. For the amount of money Orkin is charging me, I expect just a bit more. So dissatisfied I plan on just canceling before my contract is even over. We have local exterminators who charge a lot less and I’ve been told are actually friendly.

Ze
Review №49

The service woman that comes to my home is very respectful, on time and an all around stand up person.

Tr
Review №50

So far our experience has been GREAT!Our technician John was absolutely awesome.John was very nice, professional, Punctual, and answered all of my questions and or concerns.He told me exactly what he was going to do and what to expect.If all technicians are all like John, I would 100% recommend Orkin to my friends and family.Our experience with him was 100% 10 out of 10Thank you so much,Pete and Trisha Pena

Ch
Review №51

Very good. Rep (Colleen) is excellent.

Ta
Review №52

The poison works when they show up

Ja
Review №53

I am very happy with the professionalism of all the ORKIN employees I have spoken with over the phone. Colleen Bernard is my Orkin Pest Control Technician. She takes a lot of pride in doing a great job & I have gotten wonderful results! Colleen is also very friendly & punctual.

An
Review №54

Service tech was really proficient and professional

El
Review №55

Bob, the sales rep with Orkin, was very knowledgeable about the areas I needed help with. He explained the treatment plan clearly and also the costs, and worked with setting up a date that was convient for me.Shawn, the tech, who did the treatment was on time, and worked diligently to complete the task needed. He cleaned up well after he was finished and no one could tell that anyone had been there. He was also polite and considerate.I appreciated both mens excellent work ethic and kind treatment of me as a customer. Thank you gentlemen.

Je
Review №56

Very nice people

Ap
Review №57

Great service im happy 😊

Je
Review №58

Very professional we social distance he wore his mask and other gear very nice and helpful

Br
Review №59

Quality service

As
Review №60

He was very nice. He was very helpful on what to expect in the next 5 days. Definitely satisfied.

Na
Review №61

Jonathan i think was his name did my service he was great very kind talked with my kids and really seemed to enjoy the job

Ka
Review №62

Shawn showed up on time he gave polite & professional services and adhered to Covid-19 safe practices! He was knowledgeable & very respectful. I’ll continue to use this company and recommend Shawn!

Sh
Review №63

Ill review again after treatment.

Re
Review №64

Orkin employee was on time, called ahead, thorough, and very professional. Super happy with them thus far.

An
Review №65

The tech showed up on time and was very thorough with the treatment. He was polite and explained how the treatment works and what to do/ not do. I will always choose Orkin for my pest problems.

Jo
Review №66

Outstanding service by knowledgeable, friendly staff

Ni
Review №67

Techs are professional and punctual, would recommend this service to anyone struggling with pests.

Ru
Review №68

Both service men were very courteous, thorough and very professional as they worked through the house; inside and outside. I am glad we chose Orkin.

Ja
Review №69

Answered all questions very mannerly !

Am
Review №70

She was very sweet and not judgmental and gave us several ideas to help get ride of our big problem defiantly recommend

Gi
Review №71

Nice employee. Very informative and Polite. He answered my questions. Very thourough.

Ka
Review №72

4 stars only because I haven’t yet seen the outcome to the service but Drew was very personable and helpful.

sp
Review №73

Both the representative gave me a quote over the phone to the technician that actually came out here and did the job I would highly recommend this to anybody they came out and did what they said they were going to do. Iam very happy with the service

Al
Review №74

Friendly and kind while doing a great job 5/5 would recommend

Ka
Review №75

The Orkin man Jason was nice and professional

Fl
Review №76

Orkin rep. was courteous and efficient.

Iv
Review №77

My technician is so nice and friendly. He is very informative.

Ka
Review №78

I really like our exterminator. I believe his name is Eric. I apologize if I’m wrong, but he is very polite. He gets the job done correctly. He is an amazing person!

Ma
Review №79

Very thorough!

Do
Review №80

I have used Orkin for many years. They have always done a great, professional job. I have never had any problems with them. They are good at communication on punctuality for the appointments.Much better than their competitors.

Tr
Review №81

Just want to give a shout out to Drew from Harrisburg, he is always so friendly. He always ask how the family is doing and is always be willing to do whatever is asked or needed. We dont say when is Orkin coming around here, my family will ask if Drew is coming soon.

Su
Review №82

Ladybugs are a huge problem in this area. We just built this house and want to PREVENT problems from starting in the first place - just general insects, and to stay on top of it.

Ch
Review №83

I had an amazing experience I had to deal with a problem that only brought me anger. I called orkin had an amazing lady talk me through the process then the technician came out he was a very cool guy he took care of everything showed me everything honestly calling orkin was the best move I made. Worth every penny and the price was way better than I anticipated.

ma
Review №84

I trust this company to stay in business.

Em
Review №85

The man was very thorough and made sure we understood everything he was doing.

An
Review №86

Did an awesome job making sure my home was covered.

Ch
Review №87

Love your technicians. So friendly and helpful.

He
Review №88

Orkin out of Marion, Illinois helped to save my home located in Herrin, Illinois. I put my trust in SI Management Company to manage the property as a rental for one year from Labor Day 2018 to Labor Day 2019. The renters the company placed in my home destroyed the house. Thousands of dollars in damage that included a very large bug infestation. Orkin had the problem under control in no time and gave great advice on how to keep the problem from coming back. The service people were on time and professional. If I needed to reschedule the appointment the receptionist was very helpful. I do recommend the bug service of Orkin for what maybe bugging you. 😊

Sh
Review №89

Timely and courteous

De
Review №90

Service agent is friendly and effective. He is so polite and does his job well.

Re
Review №91

Andrew totally rocks!!! Arrived early, did what needed doing-- wore mask while treating inside, thank you!!!-- and went on his way!!!Thanks again!!!

To
Review №92

Always friendly service.

Ma
Review №93

So excited to get rid of these bugs! The guy was super nice and approachable. He went through the house efficiently and sprayed down the outside including all of the wasp nests. Can’t wait to reap the rewards!

Ja
Review №94

Orkin Rep Does a great job. Answers all questions for my home and work need, however the office scheduling person does not listen to customer schedules & availability. Have a problem everytime Appointment is scheduled. On my record for my home & work I set up time available and every time I need to call to fix schedule.

Ri
Review №95

So far its been 5 months since the initial spraying and no bugs in sight.

Br
Review №96

If I could give them zero stars. I would because, they make very rude comments about you apartment. I had a basket of laundry in my bedroom and the boy said aint washed clothes yet. Have ya? Its not your damn house. Dont worry about it. Someone needs to call me or get ahold of me.

Fr
Review №97

Professional and courteous interaction with the employees of Orkin from day one. Will probably renew service at my new residence.

Ca
Review №98

She is getting rid of them very well she is very polite she lets me know whats going on she does her job well and is very professional and I appreciate her job and the way she does it thank you Carol Krueger

Am
Review №99

We’ve had other exterminators that didn’t work. We’ve had great results with Orkin.

B.
Review №100

Inspector and exterminator were both very professional and personable. Work was scheduled a week after the inspection and was done before noon that day. We are very happy.

Information
14 Photos
100 Comments
4.8 Rating
  • Address:1903 Princeton Ave, Marion, IL 62959, United States
  • Site:https://orkin.com/locations/illinois-il/marion?utm_source=local&utm_medium=local&utm_campaign=LCL0190
  • Phone:+1 618-666-0731
Categories
  • Pest control service
Working hours
  • Monday:6am–12am
  • Tuesday:6am–12am
  • Wednesday:6am–12am
  • Thursday:6am–12am
  • Friday:6am–12am
  • Saturday:6am–12am
  • Sunday:6am–12am
Service options
  • Online estimates:Yes
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