user
Country Club Lawn Care and Landscaping
3535 Industrial Ave, Marion, IA 52302, United States
Appearance
Country Club Lawn Care and Landscaping

Comments
Ji
Review №1

Country Club Landscaping did some things great, but they disappointed me by not following through with my requests. Below you will see a screen shot of the proposal Country Club gave me.The next section refers to the estimate Ive posted in the photos.The landscaping was done fine, as well as the patio, which I love. Both 5 star work. The rest of this review will focus on the grading.“Grading the front and back yard” They did bring in black dirt, but it was not put over the whole yard, in fact it was only placed where the yard was low on the side - not in the front yard at all. The stump removers did most of this work of leveling the back.“Broadcast seed and rake in” They came and put seed down, but did not put it on the whole yard, it was just overseeded on top of the weeds that were already there. The seed they put was very low grade and it looks more like weeds than the lush lawn they promised me.The sheds were removed, the trees chopped down and the stumps were shredded as promised because I am honorable.During the walk through before the work began I stated many times that my elderly parents could not handle the yard work for many years and that is why it had mostly gone to weeds and I was looking forward to a yard without weeds. He assured me that would be the case. They did NOTHING to clear any weeds except in the flower beds. The day they finished the work I asked about the areas that didn’t have any seed or black dirt (but lots of weeds) and the men told me that is what they were instructed to do on their paperwork. After my persistence they came and sprayed for a few weeds on the part of the yard that wasn’t seeded - that worked quite well. That was the following day. Later that same day I finally received instructions on how to get my grass to grow. Then the wind came and blew a lot of the seed away. I added clean straw to the entire yard the 3rd day and that helped. Then I followed their instructions diligently and now, 4 weeks later I have some nice sprouts, more substandard grass, and TONS of creeping charlie, thistles and many more weeds. It looks horrendous!On the 1st or 2nd day a neighbor wrote a review and said they blocked their driveway. I never saw them block a driveway for more than a few seconds to remove their equipment. They even parked on the correct side of the street, but I didn’t watch them every minute.

Ja
Review №2

Country Club took care of my lawn in Marion for several years. They always mowed on time and put a priority on ensuring they took care of my lawn. Once I started using them, I never had to worry about my lawn care as I knew they would take care of things. Never any weeds, and always green and maintained. If we didnt move out of their service area, I would have continued to use them to ensure I had a great looking lawn.

ee
Review №3

Unfortunately I have to change my previous review. While we remain happy with our paver patio, we can no longer recommend this business under any circumstance. In Sept 2020 we reached out to CC because we were noticing brown rings develop in our backyard. We asked for an assessment and they sent a bid for $517 for a 5 step fertilizer and weeding plan along with aeration and overseeding. We paid in full and treatments began. This Spring the problem became worse and we asked them to take another look. They blamed us for poor maintenance and told us it could take years to the correct the problem or we could lay new sod. We spent hours dethatching, seeding and watering to have our yard continue to deteriorate.We reached out again today and I had the unfortunate experience of talking to the owner Chris. Initially he reiterated the previous information. When confronted with the fact our yard was way worse and 517 dollars was paid he stated, “stop saying you paid 517. How much did you pay for that patio? 517 is nothing!” When I attempted to say I was a nurse (to make the point I do not have much disposable income) he stated, “ooooh you’re a nurse?!? You must think you’re soooo smart!” Keep in mind he said this while speaking in a condescending sing song voice that small children without coping skills use. He continued to tell me how I was talking down to him and when repeatedly asked how I was doing so, he stated “just by talking you are!” He would mimic and make fun of my voice every time I spoke and would not let me finish a single sentence. He repeatedly stated that we were to blame because we didn’t do the aeration and overseeding they recommended. When I could finally speak and stated we already paid for it and had it done, he then stated we hadn’t watered enough. When advised we did water he stated, “religiously? Because if I came out to your house right now, would I find the ground soft?” When advised yes and was told that watering appeared to make it worse he then became belligerent and threatening. I told him this business relationship was fractured beyond repair and I wanted no further assistance from him and had instead contacted another business. He stated, “go ahead, I know every business owner in this town.” I told him I was appalled by his behavior and would post this review, he stated, “oh yeah, I know you’re type. You’re just like the media aren’t you, only posting part of the story.” Following our call he then texted the following to my husband, “well will see you in court your wife likes to talk down to people not a good character trait.”His behavior was very misogynistic and troubling and at the end of the day, the pictures of our yard are proof. And I do have texts, emails and messages to back up everything in this post.In response to the message below. We never expected a 5 step fix. Our point was that we didn’t expect it to worsen as clearly dictated in our pictures. Multiple times we asked for assistance and multiple times were blamed for the worsening conditions, telling us it was normal after a harsh season, saying we need to water more (it made it worse) and telling us to aerate and overseed when it was already done. We’ve since had a treatment by another company for a terrible fungal infection of our yard with improvement already noted. They came out, listened, diagnosed, and provided the appropriate treatment.And we have not received our refund of 110 for the final treatment that was not performed. This was supposedly sent a week ago so we remain waiting.

Jo
Review №4

Solid lawn care. Lawn improved year over year.

Ca
Review №5

The Country Club crew who came out to trim a few high-up, large oak tree branches for us did a wonderful job!My desk faces the oak tree so I had a front row to all the work they did, as they were doing it. I tend to get anxious because I know this is dangerous work, but their careful and safe execution put me at ease early on. I was really impressed with their teamwork, the extra double-checks they made to be sure the machine was balanced/solid. They got the work done in great time while taking the time needed to do a quality job safely.I also appreciate the online interactions from start to finish, making everything so easy with well-formatted estimates, eSignature, and online pay. Fantastic all around!

Ka
Review №6

Sean and his coworker came out this morning and removed an area of broken pavers. They then laid down dirt across my entire backyard and reseeded it. They also reseeded my front yard as well. They arrived on time, were very professional and very reasonably priced. Sean answered all my questions. I would highly recommend them. This is the second time they have been out to my house and they will be coming out in a few months to finish up another job.

Ja
Review №7

I asked Country Club to trim the high branches on my Oak to repair damage from the Derecho. Work was done quickly and with machinery that did not damage my lawn. Exactly what I needed, and done well.Thank you

Or
Review №8

Will recommend to my friends. Did a wonderful job.

Mi
Review №9

Amazing job on the landscaping!!!. Gabe was very professional and great communicator. The job was done perfect!!! Clean up was amazing. Cant wait to start phase 2. I strongly recommend them to everyone and anyone. Great Company.

kr
Review №10

We have used Country Club Lawn Care for our lawn mowing and they have always been very good. We needed our landscape cleaned up and updated so we had Sean come out and go over what we wanted. He was very professional and and easy to work with. He had great ideas and always let me decide what I wanted. Sean and his crew got our job done in one day, staying late. Sean was on site the whole time and his crew did a very nice job and left the project clean and neat! I would highly recommend them.

An
Review №11

We tried two other lawn care companies before finding Country Club and have finally found the best quality and results! Our lawn is the greenest in the neighborhood this spring because of the great service we have had from CC the last two years. I can not recommend them enough! They are fantastic and SO friendly and professional!

Ty
Review №12

Wether you need landscaping or tree removal, basically any lawn care. Hire this company. Fast friendly service. Did a great job at a great price. Had to have a tree removed from my roof because of land hurricane Derecho. Knowledgeable and efficient staff. Special thanks to Gabe and crew. Thank you country club lawn care and landscaping.

Ja
Review №13

We LOVE our new stone patio with fire pit and water feature. My wife knew the minute she saw Gabes design that he totally understood what she wanted. The crew worked fast but with great attention to detail. It is flawless. The only downside is that my wife feels like the rest of the yard looks shabby in comparison. She wants Country Club Lawn Care and Landscaping to landscape all around the rest of the house.

Ki
Review №14

Wether you need landscaping or tree removal or basically any lawn care. Hire this company!!! They have fast friendly service at a great price. They did an amazing job removing a large evergreen tree off of our house due to the inland hurricane Derecho. Knowledgeable and efficient staff!!!! Special thanks to Gabe and crew. Thank you again Country Club Lawn care!!!

Ju
Review №15

Highly recommend this company! Very dependable and constant communication with customers, especially during Derecho.

La
Review №16

Thank you CCLC for treating our lawn as if it were your own. It looks amazing, we get so many compliments. And I also have to mention that any question we have about an area that might not be growing well (ie grubs, our sprinkler system needs adjusting, etc) you are right on it! We couldnt be happier with your service!

Br
Review №17

Country Club Lawn Care has been able to meet the mowing, trimming and fertilization expectations of all 89 units of our association! CCLC also was able to recommend and plant this years additional trees to help resolve a water issue. The Board Members of Briargate Second Association in Marion invite you to see our beautiful lawns!

Te
Review №18

Working across the street and over 2 houses, blocking our driveway for no reason with their truck as they have plenty of room to back up. Instead of moving it, one guy sits in another truck on his phone smoking a cigarette... woooow... nope.

Ja
Review №19

We have used various services like Lawn care, mowing and snow removal for many years and have always been happy with the services and consistency of their work. Highly recommended!

Je
Review №20

Weve been Country Club Lawn Care clients for over 3 years. They took great care of our lawn and made it look amazing. Very professional company.

Cu
Review №21

Great customer service, lawn service and snow service. Willing to accommodate our snow removal needs this winter on a moments notice. Highly recommend.

Ke
Review №22

Great job this season!! My lawn looks amazing!!

Da
Review №23

Willowbend Home Owners Association are very pleased with the snow and lawn service.. I would recommend them to any one.

Ca
Review №24

They have gone above and beyond for our association and have been very patient with us and all our questions. They have truly bent over backwards to make things work for us.

Ga
Review №25

We have been a long time customer of Chris and country club lawn care and will continue to be because of their attention to detail and work ethic. No matter the challenge we have given them they have taken it head on. Great job!

an
Review №26

I was stuck in my condo parking lot and your wonderful worker came to my rescue, not once but twice to push my car for me!! Keep up the good work and you’re a lifesaver.

Mi
Review №27

Have been using this company for 5 years now. Best customer service in lawn care. Always on top of everything and keeps up with schedule for the year. Keep up the great work.Thanks

St
Review №28

I would not recommend this business to anyone. The owner and employees are rude, yell, swear and are plain just disrespectful to people. I’m definitely not giving them my business.

Cr
Review №29

Wouldnt use any other company. They take pride in what they do and are great to work with!!!

no
Review №30

Dropped me for snow removal, unknown reason always paid on time?

Information
28 Photos
30 Comments
4.7 Rating
  • Address:3535 Industrial Ave, Marion, IA 52302, United States
  • Site:http://countryclublawncare.com/
  • Phone:+1 319-929-1976
Categories
  • Lawn care service
  • Landscape designer
  • Landscaper
  • Snow removal service
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4pm
  • Sunday:8am–4pm
Similar organizations