Luxury and their staff are amazing! They are very transparent and knowledgeable about any and everything that goes on with my vehicle. I have been taking my vehicle to Luxury Automotive for a couple years now and I highly recommend this company!
This business establishment and the people that work there are always courteous and dependable. I’ll continue using them to keep my vehicles in the best condition possible always ready to handle any emergency road situation.
I brought my newly purchased Audi Q7 in for some suspension and tire issues. Sid and his staff were very helpful and informative. I will definitely be returning.
Great service. My siding on my Audi had come off and he popped it back in place for free. So helpful and kind.
Did is a nice and knowledgeable person. I took a new to me BMW there for an inspection before I closed the deal on it. They were up front, honest and gave me the issues the car had without pressure to have them fix ASAP, as nothing was really pressing.I will be back for my service needs with my new to me BMW going forward.
Took my bmw 320i to Luxury Automotive for brake service and a few other small services. They were very affordable, knowledgeable, honest, and they worked quickly. Their waiting room is also very comfortable with great coffee! 10/10
Transaction was fast and easy. Due to Co-Vid the waiting area is closed, so the service is drop off. My Audi Q5 is running smoothly, and I will be returning for additional services for my vehicle (i.e. regular maintenance, break services, etc).
Very professional! Great value! Highly recommended for your car oil changes. Wait time was very short and owner is very friendly. You can always count on Luxury Automotive for excellent service!
Excellent customer service! This was my first visit for stalling problems with my BMW. Read great reviews here and sure enough, Sid and his staff provided professional and efficient service. I am new to Marietta and this will be my go to place for trustworthy care of my vehicle...which can be hard to find.
Honest and professional. I took my BMW X5 in for an oil change and paid a reasonable price. No pressure to get unnecessary services like the dealership would suggest. I will be returning for all my bmw needs.
Pick someone who can properly install brakes and not someone who scams renters - They are liars. They proved nothing to Turo and I was refunded my money from Turo. You dont deserve to be trusted with anything not rentals or maintenance on other peoples vehicles.I rented a vehicle through Turo (this business rents out vehicles through Turo) and the Brakes failed in the middle of the highway. I luckily swerved the car in time or else I would have gotten into a huge accident. The host tried to blame me for his own new brakes failing.Stay away from this business. The vehicle was setup to crash and this business should not be trusted.Next time you leave someone stranded and promise to pay for their ride back home - you should follow through with that.Host mentioned that the Emergency Brakes were used - well I wouldnt have used the Emergency Brake if the actual brakes were installed properly.If I hadnt acted quickly the the car would have crashed and put my life and my passengers lives in danger.Theyre clearly trying to scam people and profit off of their older vehicles/insurance money.
The owner was very welcoming and explained the services.
I called and the automated response gave me the option to text in which I did. I sent a detailed text about what I needed. I instantly received a text back from Sid. Unfortunately they did not provide the service I was asking for but advised me on where I could get the part, sent me an direct link to the part that fits my car. Very professional and helpful. I’ve never been there hit they gained a customer just off that experience. I’m all about quality service without being extra.
Very friendly, knowledgeable, and affordable!I would recommend giving them an opportunity to maintain your vehicle. Sid makes you feel like he is going to take care of you and do quality work at an affordable price. Try them, get a quote and then go get a second opinion and you will see He Wins!!!
One line review: Great service at the best price in Atlanta.Detailed Review: Been a satisfied customer for over 2 years. I get my 7 year old Merc E350 and 5 year old Lexus RX350 serviced here. They check everything and provide the details about what to be done if any issues. They’re honest.
Excellent professionalism and reasonable price great atmosphere top notch service... they had my black bmw x5 in and out under an hour and gave me some advice on maintaining the vehicle... will definitely be making them my number one choice from here on out
LUXURY AUTOMOTIVE is only shop I’ll take my 2009 BMW 328i Convertible to. General repairs and maintenance, air conditioning, oil change, Check engine light diagnostics. Good Quality, Good Value Professionalism and on time.Thank You Sid!
Professional auto repair and maintenance, number one customer service, all my personal and business cars and truck work is done by luxury, Sid and his team work way beyond their responsibilities. I recommend luxury automotive to all my friends and family.Thank you for all these years being my trustable auto mechanic.
These guys do a great job for a reasonable price. Thank you!
Very helpful and courteous
Very professional staff, Sid was informative and had my car ready earlier than initially projected.
I love this shop, super affordable! Best for my BMW 640i
Great service. Honest mechanic.
I got my Mini cooper regular service done here a month ago and I really liked their service, price and I felt theyre trustworthy. Today my car broke down all of the sudden on my way to office due to battery and I called them and asked if they can do it asap. SID(remember this name, because he’ll be helpful if you ever go there) asked me to bring in my car and he could do the job in next 3-4 hours. I took my car to garage and they gave me a fair quote and explained about list of batteries available in market and what suits best for my car. They did the job in just 1 hr 30mins. They not only did a great job fast, but also cared about my satisfaction(assuring about quality of battery) and experience(walking me to the waiting room and giving WiFi details so I can work when I wait). I love this place.
They’ve done an oil change as well as a big service (timing belt, water pump, spark plugs, rear coil, rear brakes, etc) on my Lexus. They explain what is needed without high pressure tactics I’ve experienced at other locations. They offer a warranty on their work and are priced fair. I will be back as this is my go to shop now!
Go here if you only wanna get the best service done to your car and great customer experience and satisfaction to you. They’re awesome!
Great place to take your car! They do amazing work at completely reasonable prices, and they are super customer oriented! Ive had several oil changes and some major work done here, and Ive never been disappointed by their quality and speed.
Love this place. Only repair whats needed on my old car. Best service, friendly, honest and always there for me (and my old car) if we need emergency help. I trust Sid and his guys 100%. They always educate me and answer all my questions/concerns.
Luxury Automotive always delivers superb service. First, Sid is impressively responsive. I dont have to chase him down for updates about my car like I used to do at the Jaq dealership. Sid is always available to his clients. And, he patiently explains my cars needs in terms I can understand. Hes the best person to take care of customers with high-end automobiles.Luxury Automotive also has skilled mechanics who get the job done right the first time. They are thorough and trustworthy. They can identify any issue, and they give tips for preventing potential issues.These are only a few reasons I drive from Fayetteville to Marietta to have my car maintained and repaired.I highly recommend Luxury Automotive!
I purchased a synthetic oil change through Groupon I called to schedule an appointment and I was told to text a different phone number,Each time I texted the number to schedule an appointment I was told they were booked 2 weeks out each time which was a total of 3 different occasions in almost a 2 month time span.I’m assuming I was texting the same person each time and in my opinion I was given the run around because I had a Groupon vs paying full price out of pocket.
I love this place been coming for years. No other shop can touch my vehicle. Keep up the great work!
Great shop and the staff go above and beyond! I am usually nervous about going to repair shops being a woman but they are fair, fast repairs and make you feel at home. Personal thank you to Sid for ensuring my car passed emissions and getting me back on the road!
I originally found about Luxury Automotive around 2015, and went in for an oil change with a Groupon that I had purchased. They did such an amazing job that I have been their loyal client ever since. I highly recommend them and are the only ones I trust with my BMW. Great experience every time!
I moved to Georgia less than 2 months ago, and after I broke down on I-75 N on a Sunday night I had my car towed there overnight. I chose them because of their Google reviews!Needless to say, I made a great decision. Fantastic service! The gentlemen there are the most honest people I can say Ive ever dealt with since Ive had my BMW (2003 325i). Im glad I found such a trustworthy place to bring my car. I highly recommend Euro Ultimate
I cannot say enough good things about this company, they helped me do the pre purchase inspection at the last miuntes before my purchase. They took the car in and checked everything for me! Even afterward, the owner texted me and tell me how to maintain my car and what type oil should I put in. If you are looking for someone that is experienced at a affordable price! Please look no further.
I bought the groupon for synthetic oil change, transmission drain and fill and inspection. 2 days later my engine blew up and car is now worthless. NEVER ONCE, did the mechanic advise me that I needed my engine looked at. So what kind of inspection did I get? NOTHING. He mentioned a couple things needed fixing that were minor in comparison to the bigger issue. I wrote a negative review of my experience, and the owner, Sid, immediately texted me and nicely had my car towed back to his shop and that is when he told me I needed a whole new engine. He told me itd be $4000.00 and that i could apply for financing through easy pay which is a terrible company with 100% interest rates. When I told him I would not be getting my car fixed because it was not worth it, he had the nerve to tell me there was a $70 towing fee. I am now in the beginning process of legal resolutions because of neglect on behalf of this shop. DO NOT RECOMMEND.
These guys always take great care of our cars and us! They stand by their work and the only shop I send my MB and VW to!
Been going there since 2012 when I bought my 05 Audi A4, always skeptical when trying locals mechanics but took a shot with them and never regretted it... oil changes, full engine coolant system replacement, brakes, window regulator to just topping off liquids(coolant when it wad leaking and not enough funds yet) ...never had a problem and always informative of there services. Never worked on my baby until I approved off the work. And prices are never beaten any were else especially the stealership.
I had brake service with BG engine cleaning. It was acceptable price for independent auto shop. However, front brake pads are defective and I had to visit their shop several times includes dealership in order to find what the problem was. They honored to repair my car even gave me upgrade and reimburse stealership diagnostic cost. It is a small auto shop but I feel they really tried to take care of their customers.
I purchased a Groupon for a synthetic oil change. Unfortunately I was unable to use the groupon because I was told they were booked solid for two weeks. They had no time to do a 20 minute oil change at all for two solid weeks. What a disappointment. You advertise a special on Groupon to get business and cannot even handle the business you are getting from advertising the Groupon? Also I called this place three separate times at 9:15, 11:03, and around 1:00. No one ever answered the phone only response came through texts. If I had customers calling and money on the line I would make it a priority to answer the phone and also try and squeeze someone in earlier than two weeks for a simple oil change. There is too many other places who will make time for you, answer their phones, and try to accommodate you. I suggest go somewhere that will make time for you.
Went in to get my front brakes changed and received quality service at a fair price.
Staff were very helpful and thorough with answering all my questions.
At first, I really, really, really liked this shop. I went in for the first time with my Audi to get an oil change, and I loved the place. Reasonable prices, everyone seemed knowledgeable, and the guys working inside were great. I actually chatted with a couple of the guys for a solid 20 mins. I dropped my car off and left feeling 100% certain that this was going to be my new mechanic. Was going to get all my oil changes and basic maintenance done here. I was sure of it. Then everything kind of fell apart.I came back and picked up my car, and it felt sluggish. A bit weird, but nothing too alarming, so I went home. Car was driving pretty weird for the next few days, then I came home one day and my girlfriend told me that there were oil spots all over the driveway where I parked. I parked in a different spot overnight, more oil. Uh oh. I checked the oil level and it was way over the full mark. It was all the way up the dipstick. Leaking and overfilled? Super weird.I went back to Luxury automotive, told them it was leaking oil and overfilled. To their credit, they admitted it was their fault, and I got like half of the story. This is what happened: they loosened the oil drain screw to prepare to drain the oil, but then got distracted and never drained it. Then they went ahead and filled it up with all 5 quarts of new oil. Then I guess they got distracted again and never re-tightened the screw. So, basically, they never drained the oil, put in a whole new 5 quarts of oil on top of the old oil, then left the drain plug half open. As a result, I was driving around for about 300 miles with twice the amount of needed oil while also dripping oil out of the bottom of my car. It was a mess.This also explains why my car was sluggish. If you have twice as much oil as you are supposed to, the oil level in the drain pan is way too high. Moving parts in the engine “whip” the oil into a froth, which makes it too thick to move around and lubricate properly.So, it’s basically like I drove for 300 miles with no oil in my engine. The guys at the shop said “well you only drove 300 miles. It should be fine.” Well, yeah, maybe. Maybe it is fine. I mean the engine didn’t blow up. But, did it damage some seals or internal components? No way to know. If my engine dies next year, I’m going to assume it was due to this mess. Obviously I didn’t expect them to replace my engine, but it did leave this shred of doubt in my mind that my engine has damage. That’s a very unfortunate result from a basic oil change.I’ve had a lot of oil changes at far sketchier places, and I’ve never had anyone mess it up, let alone mess it up this badly. Pretty much every step of the oil change was done incorrectly and it would have 100% totaled my car if I didn’t catch the leaking oil. This is supposed to be a luxury/german auto shop, and a basic oil change is an absolute disaster? I’ve been to $15 drive-through oil change shops run by high schools kids and they don’t make these mistakes.Anyway, they redid the entire oil change and sent me on my way. But, that’s all they did. The guy was very nice and apologetic, but they didn’t give me a refund, they didn’t offer to inspect my engine to make sure its okay, they didn’t give me a coupon… nothing. So, basically, I had to drive over there twice, I had to get down on my hands and knees and scrub the oil stains off my driveway, and there is a decent chance my engine was damaged. And, I don’t even get a refund for the initial oil change? Oof.The day after they “fixed” the problem, I went out to my car and the plastic splash-guard under my audi was dragging on the ground. They didn’t snap it back in properly. I called and told them what happened, and they said “well we’re busy today. Maybe come by tomorrow?” After all that happened, they wouldn’t even spare 5 minutes to fix their second mistake.I gave up, jacked up my car, and fixed it myself. Probably a blessing in disguise, really. I don’t even want to imagine what problem the third visit would have brought.
Excellent service, Im satisfied everytime, I go there.
Proverbs 22:1 A Good Name More Desirable than Riches1A good name is to be more desired than great wealth, Favor is better than silver and gold.
Been doing business w. Euroultimate for over 5 years now. They know BMWs and are good about letting you see the work they are doing. Recommend.
Best and cheapest synthetic oil change in Atlanta for your BMW. Great team!
Great work on my car always
These are great people to work with.
Euro Ultimate to have an oil leak and airbag light inspected. After diagnostics I agreed to the repairs. Upon returning a few days later to pick up my vehicle, I paid for the service and was given my keys. As soon as I drove away I knew something was wrong with the steering. I took the car back and they confirmed that they had failed to realign my steering after working on the steering. I was sent to Firestone to get an alignment. I was only supposed to be picking up my car then going to work. Due to their error I spent 3 hours waiting on a car that was supposedly ready to pick up. This interrupted my busy work schedule and caused me to discount a customer just to keep them, after I was two hours late for an appointment.The following day, my airbag light came back on, and my car began leaking oil worse. I called greg at Euro Ultimate, who told me to bring the car back and they will get me in a loaner/rental. I was led to believe that Euro Ultimate (henceforth referred to as EUA) would cover the cost of this. After about three days of waiting for a diagnostic I got a call back from Greg. It was going to cost about $1000 for additional repairs, and I decided I didnt want to continue putting money into my car, as it is now ten years old. I took back the rental (a Toyota Prius) as Greg said I could, and got my car as is. I was NEVER told I would be responsible for any expense of a rental. I was led to believe EUA would cover it. I never even asked for or mentioned getting a rental.Today my wife was billed $300 for the rental (her credit card was on file). Upon calling EUA, Greg told my wife that he repeatedly told me I would be charged if I didnt go through with the repairs. This was never said, in any form. There was no mention of billing me even when I picked up my Jetta and dropped the rental at the shop. When I tried to call the office, I got the answering machine. On the rental paperwork it is hand written Bill to [EUA]. AVOID.
Nice staff, very affordable
Incredible work done on my Jaguar for fantastic prices. Ive found nowhere like it in Atlanta.
Love this place by far the best place to take your Mercedes!!!
They have my picture still on there website and i dont work there anymore its been close to 2 years since i worked there! And how many reviews dealing with euro vehicles have to deal with trucks!! TAKE MY PICUTURE OF ME WORKING ON A MRB IN YOUR ADVERTISEMENT SITE OFF!!!!!!!! THAT IS FALSE ADVERTISEMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Rude staff!
Thank you Ray and Sid.
Very professional!