Highly recommend this office! Evan was so helpful with setting up my life insurance policy. He explained everything clearly, was very responsive, and took the time to walk me through my options to best fit what I was looking for.
Every interaction I’ve had with the staff for the past 4 years has been courteous and professional, but when I was in an emergency situation last year, they leveled up! My call into the office was just inquiring about liability after my tree almost fell on a neighbor’s house. I couldn’t find any tree service for weeks who could help me because they were all backed up due to a huge storm that had hit the entire area.Instead of just telling me I was 100% liable and “good luck with that”, the staff at Tonia’s office leveraged their relationships to get me help within a week to get that tree taken down. That saved me a significant amount of stress and possibly my neighbors’ lives.It’s not just about collecting premiums with this office. Definitely have a customer for life!
I trust Tonia’s office for all of my insurance needs. The staff are professional and responsive. I also appreciate the time spent discussing my retirement portfolio. It helped to identify the steps I need to take now to reach my retirement goals! I highly recommend Tonia’s agency for your financial and insurance needs.
Tonia always goes above and beyond for her customers. She does a good job of explaining everything in detail. Her staff is A1 professional and thats why I love going back.
The staff at Tonia Kiser State Farm are absolutely amazing! They are the epitome of what I would call excellent customer service. They are friendly, courteous, knowledgeable and helpful when you have a need. I would not take my business anywhere else but here for insurance needs because you can trust them and count on them to be there for you.
Tonia and her team are very professional, courteous, timely and honest. Tonia — for the past 20+ years — has been a key partner leading me and my family through both insurance and personal financial goals. She is insightful, compassionate and intelligent throughout all aspects of the process. I would highly recommend her acumen and expertise to anyone new or seasoned. She’s truly awesome!
I had the pleasure of working with Evan Dias, who was more than helpful with all of my questions. Evan is extremely good at what he does and is a pleasure to interact with.
Contacted by State Farm after filled out general insurance info request from multiple providers. Evan Dias responed & immediately began to work up car & house plans. He has been very responsive, even as Ive dragged my feet. Made changes & advised me as to what I needed to do to get the best deals, Thank you Evan.
Miss Taylor was very competent in explaining the differences in the insurance choices before me. She also made me very comfortable in my choice to go with this particular agent. I really like knowing that she understood how I felt about deciding on what best fit for my household.
Evan was very helpful in describing the different insurance policies offered. He took the time to make the plans understandable which allowed me to be confident in my decision to choose the policy that best suited me. Evan was very knowledgeable and easy to talk to.
It took about 2 years before I was finally able to come over to SF from overpaying with my arms legs, every strand of hair on my head and money for insurance with the previous company.I have the best agent ever!
I am impressed on how much Mrs. Kiser and her team cares about their customers! Their service is outstanding, and very informative. I am so glad that I’m a State Farm customer of the Tonia Kiser agency!
Love Talon, great communication here.
Not only did they lower my rates for my car and renters insurance they are so awesome to deal with. What a pleasant surprise it was go have the owner call me. She was just checking on me and my family after COVId. We went over my policies and talked about schooling and obstacles due to the pandemic. She genuinely seemed to care about my and the community! First time a business has ever done that for me. Highly recommend Tonia Kiser State Farm!!
Evan - thank you for your time on the phone today and answering all my questions. Excellent Customer Service!
Tanya is very personable and reliable. Needed paperwork done asap for apt mix up. She took care of it right away! Her staff is an extension of her as well.
Very informative caring owner and staff. Kept me knowledgeable of all my possible discount options.
Evan Dias is helpful and professional.
Talon was very professional and helped answer every question I had!
I cancelled them today. havent been happy with them for a while now, in fact, they raised my rates without even notifying me of it. then I got the rude rep, Nikki Mccray who was EXTREMELY sarcastic when I cancelled them out, ive dealt with her before and had to slam her for her rudeness in the past. I will never do business with them again and wont recommend them to ANYONE not even my worse enemy. HORRIBLE to say the LEAST!!!!!!!!!!!!!
Tonia goes above and beyond in sorting out and explaining the complexities of a variety of insurance needs. She had always been there for me since I moved to Marietta. I look for to many years as her client.