If you’re looking for quality work without getting overcharged...look no further. I initially had my vehicle at another big name transmission shop and once I was told the amount I would charged, I knew I needed to find another alternative. I had just returned from vacation and was instantly stressed. I called around for quotes at several places. Most were able to give me a range of the their prices. Crown had the best price range, hands down. But the price doesn’t even compare to the service. From the first conversation with Macy, (who runs the shop), I felt I’d landed in a good place. When I brought my car in, he was very thorough in his explanations about the things he would be looking for and the things that I may need to prepare for if it was the worst case scenario. He called me along the way and updated me on what the problems were with transmission and didn’t charge me for anything that was unnecessary to change. It’s been about almost 3 weeks since I got my car back and it’s running like new.If you’re looking for an honest establishment, knowledgeable and that isn’t just out to make a buck at their customers expense, give Crown a try!
I felt very comfortable leaving my car there. You can tell the owner is very honest and he worries more about giving a quality job than your money. I will definitely recommend them. The best of all, they saw my car on the same day and they did not charge to run a diagnosis.
I would recommend Crown Transmission to anyone looking for a trustworthy and efficient shop. I spoke with Macy after shopping around for a little over two weeks for somewhere to get my transmission fixed. I was being very picky about where I would go because my transmission should’ve lasted for much longer than it had and I didn’t want to be stuck with constant issues moving forward. After checking the car for me Macy called back and explained pretty much everything I had been experiencing with the car and what it will take to fix it. Throughout the repair process he kept me in the loop of what was happening and explained anything he didn’t need to replace. My car was ready in no time running like new and he even checked in after to making sure everything was still good after which he already knew it was. Thank you so much Macy!!
I recommend Crown Transmission to anyone that wants their vehicle done with care and love. I have never experienced the level of customer service from and auto shop like I did with Crown transmission.The Owner Macy made me feel secure in the repair of my vehicle. He kept me involved the entire process and educated me on what they were doing during each phase.I truly appreciate the level of professionalism that is rare from this industry. He treated me like an elite customer.
Macy is amazing! My brother called him from TX regarding my mothers car here in GA and and he spoke to my brother and walked him through step by step what the car needed. We took Macy the car and he fixed my moms transmission promptly and it has worked great since then. She has an older car and he made it run like new. Just recently we contacted Macy again for an overhaul on my moms car and he gave us advice and was extremely helpful. We will definitely continue to use Macy in the future and we highly recommend him. Macy is a great mechanic, has outstanding customer service and does fantastic work. He treats us like family. Highly recommend!!
Macy is a great mechanic and an even better person! He took good care of my car and treats you like family. I had to take my car to the dealer for a fix that wasnt in his wheel house and their mechanics commented on how excellent the work he had done previously looked! I highly recommend him. He is honest with you and if its something he doesnt generally work on he will tell you. He would rather you go to someone who knows that part of the car better than risk not giving you top quality work.
I am from Florida and had the misfortune of transmission failing in Marietta, GA. It also happened to be on a Saturday. The only place open was the local dealership. I brought the car there and was told a service technician would call me on Monday. I had to rent a car to drive back to Florida. On Monday morning I called the dealership to review a couple things in regards to my transmission. I was told the technician would be inspecting the car shortly and would call me with findings that afternoon. No call. In the meantime I called Crown transmissions to discuss my situation. Lacy was extremely friendly and made me feel at ease with the whole situation. Immediately I knew I could trust them with my car. I asked him if picking the car up from the dealer was possible and he said yes. Lacy arranged to pick up the car on Tuesday. (I lost a day trusting the car to the dealer). Lacys communication with me has to be the best Ive every experienced. I received a call from him almost every day assuring me the car was in good hands and explaining the difference in the parts he used versus GM quality parts (Ha, Ha). I am thankful I didnt use GM again as their transmissions have a reputation of failing. He rebuilt my transmission to factory specs with better parts. My wife drove 8 hours back to Marietta to pick up the car and Macy even picked her up at the rental car agency. I appreciated every thing he did for me and highly recommend him and his company. He asked that my wife called him when she returned home, no matter how late it was. He also called me the next day to confirm my wife made it safely. Again, thank you Lacy for showing me there are still true companies out there that care and value their customers!
2016 Honda Pilot transmission went out at 115,000. Took it to Honda dealership where it took them 3 days to diagnose. Quoted me an astronomical amount to replace transmission with used parts. Started calling around and found Macy. He picked up the car from the dealership that afternoon. Couldnt be happier with the decision. Saved money and I honestly believe he did a better job than the dealer would have. This man knows his stuff and does his best to educate the consumer. Turnaround was outstanding, remarkable actually.If you look at my reviews you will see I am not one to give out many compliments. The fact that I am heaping praise on a mechanics shop makes it that much more noteworthy.Use Crown and you will not be disappointed!
Crown transmission got me in quick to have my transmission rebuilt, and was done in 1 day like macy the owner told me. He was very professional and even followed a few weeks later to check that everything worked out. would definitely recommend this place they are not just about money but pride them selves on great customer service!
This was my first time here. Macy did a fantastic job. It runs smooth as butter. So good not to here that chatter anymore. Id definitely recommended this shop in a heartbeat.Thank you for your professionalism along with a very nice personality.
After being told I needed a new transmission on an SUV that that doesn’t even have 75k miles, I brought it to Crown Transmission. Macy took a look and was able to fix my issue without having to replace the transmission at a fraction of what another shop was asking me to pay. He is very kind and considerate and even followed up a week later to make sure my car was running as expected. I would highly recommend to anyone in need of transmission help!
I did a lot of shopping around to get my transmission repaired and decided to go with this shop. I dropped my Suv off on a Monday and got it back Wednesday. I had to put it immediately to the test on the same week for a family emergency and and its been working great.
Macy knows what he is doing. He wont sugarcoat you just so he can get you in the shop. Plus he is 100% real with you about your car. So I guess what I am trying to say is-you can trust the man.
Took my Versa here for a complete transmission replacement in Oct. of 2018. Despite Macys (understandable) prodding to leave a review, I like to wait a year or two after a major service or expense to share a more long-term experience.Overall, I have nothing but positive things to say about this business. Macy was very informative and kept us up-to-date frequently on the repair. Things went smoothly and after picking up the car we noticed a massive difference in ride experience, as expected. The new transmission has been going strong ever since, and we have been very pleased.Of special note, some time after the repair we started noticing some hesitation and jerkiness when accelerating from a dead stop, which was concerning. We took the car back in and Macy called us the next day to explain the likely culprit was a rusted board in the rear tail lamp assembly. The taillight cover had been cracked and moisture had gotten into the assembly, corroding the board. This board communicates with the transmission and was the likely culprit. Macy recommended we replace the tail lamp assembly ourselves to save money and released the car free of charge. Sure enough, on replacing the tail lamp assembly. the problem subsided. I appreciated his honesty and not charging us for inspecting the vehicle. EDIT: The vehicle was within the 1 year warranty the shop provides on their work, but this was not related to their service so I appreciate not being charged.Overall, highly recommended. Ive since moved further from his location but would gladly travel the extra distance to use his service if needed.
I called to have a transmission I purchased installed by this shop and sadly I was informed they only rebuild transmissions. Disappointed that this is the highest rated shop in town and I can’t be serviced.
If you want your vehicle done right, take it to Crown Transmission.
Macy explained everything from diagnostics to repair in a very thorough and patient manner. His pricing is fair and equitable compared to some other shops I checked, and I sensed he was trustworthy and honest. I highly recommend Crown Transmissions.
I’m an older female and always feel the car place is ripping me off. Not Crown. He explained and was so patient with me. Professional, courteous and very reasonable price. I needed some additional work that he does not offer. He explained what I needed and even drew a picture so that I could go to another place armed with knowledge. Thank you.
Crown Transmission provided me with excellent service. The owner took the time to explain in detail, all of the servicing that needed to be done and why. The service went well and months later my rebuilt transmission is still running like new.
Guy who answered the phone had nasty attitude, and then justified why it was okay for him to have an attitude. I guess he thinks he has enough 5 star reviews and business he can treat people any way he pleases.UPDATE: In response to the reply below, no I dont have the wrong business. I asked the person who answered to confirm it was Crown Transmission. While your opinion is it cant possibly be Macy and he is never rude, he or whoever answered the phone in fact absolutely was, had a chance to apologize, but chose to justify it. This incident did in fact happen, and just because you dont like a one star review does not mean you dont deserve it.
I HIGHLY Recommend! Macy explained in great detail everything step by step, checked my transmission and gave his expert advise. Very professional and honest!
Contacted Crown after my truck sat at another shop for weeks without any work being done... Spoke with Macy and explained what was going on... He informed me what the issue might be and would start working on it the following Monday (called after 2pm on a Friday)... Got a call back before 5pm same day and Macy and team had already discovered the problem... Truck was ready in three days and running strong... A+++
Ok, I didn’t even get my transmission repaired here in the end, because after Crown Transmission performed a full diagnostic and evaluation on my 2012 BMW 740i, I decided I would trade it in for something newer. However, I couldn’t go without saying that my visit was a very pleasant experience. They are very knowledgeable, professional and have excellent customer service.I hope I won’t have to, but if I ever need transmission work done on my car, I’ll be looking them up.
As always Crown transmissions does excellent work. Took my car for transmission service and everything was okay. Macie went beyond his service to see why my engine light was really on. Thanks again! KARI
Macy is awesome. He helped me out and got the car back to me in a reasonable amount of time. He made the repair an easy process and even though replacing or repairing a transmission is expensive, I feel much better knowing that it was taken care of correctly and feel like I got a new car. You can tell by talking to him he actually cares and will spend time with you explaining anything you have questions about. I cant recommend him enough. The reviews you read here are true.
I had my transmission rebuilt by Crown Trans.& I am thoroughly satisfied.The work was done about 3 mths.ago, I was waiting a few mths.before I posted any reviews to see how the transmission held up & it performed just as it would if I took it to the Honda dealership. The owner kept me informed the whole way thru the job & it was completed when he said it would.I would recommend Crown Trans.with all your transmission work.Thank guys. I give them 5 stars.
So thankful I stumbled upon Macy and his shop during a time of need for car repairs. I took my car in expecting for it to be out of commission for several weeks, but Macy had it running much quicker than expected. He works quickly but very efficiently, and knows what he is doing! I most appreciated that he took the time to update me on everything they were working on. He stayed in constant contact and asked me before doing anything. I felt comfortable leaving my car in he and his teams hands. I never once felt that he was trying to pull a fast one or trying to convince me of extra fixes - only what was actually needed. Thank you for making me feel like family - and helping my car get back on her... tires ;)
Macy Khan, the owner, was extremely helpful to me - even without me taking my car to him directly. I had taken my car to a repair shop down the street from crown transmissions, and I called crown when I was given a diagnosis of needing a new/rebuilt transmission by the original shop. He was nice enough to go down the street to listen to the noises my transmission was making and confirm the need for a new transmission. He also took my phone calls whenever I had transmission questions or doubts during the process of getting my transmission replaced - this was all without me even being a customer. Hes a great guy and I would recommend him to anyone for his transmission knowledge and willingness to help.
Ok, I didn’t even get my transmission worked on here in the end, because after the full diagnostic and evaluation Crown Transmissions did, I decided I was going to trade in my 2012 BMW 740i for something newer. ...But I couldn’t go without saying that I had a very pleasant experience with Macy, his knowledge, professionalism and especially his excellent customer service.I hope I won’t have to, but if I ever need work done on my transmission, I’ll be looking him up.
Great experience all the way around. Among the best communication I have received from any company. Macy was very up front with costs and options. Truck works great. Glad I had Crown do the work.
Owner is very honest. I think its fair price. Owner will call a week later to check on you. Good service.
This was my first experience (Jan 2019) with having a transmission replaced in a vehicle. Dreading the cost, being down a vehicle and the thought of where to service the vehicle that would treat me fair. I began searching around online and came across Crown Transmissions. I was surprised as to how informative the website was and then talking to Macy only mimicked the thorough details from the website. Macy and the Crown Transmissions group displayed great customer service and constant communication....Happy with their professionalism, when I started having transmission issues with my 2nd of 3 vehicles (Apr 2019) without hesitation I brought it to Crown Transmission...To my surprise Aug 2019, Macy calls out the blue to see how the cars were holding up...they both were/are running good. Definitely would recommend this company to others.
The Rep I spoke to on the phone was very nice and answered every question I had about hypothetical transmission work in various cars. Most places stop you mid convo to tell you to “bring it in” and I really appreciate him answering questions. If I decide to take a car in for work it would be to this shop. You can tell alot about a place by their phone etiquette. Thanks
Great communication. He called and checked on me everyday my car was there. He reiterated how and what would be happening to my car. Just the best service in Atlanta in my opinion. My car is driving better then it was when I first got it. Thanks Macy!
I got my 2002 Honda Accord V6 transmission rebuilt by Crown Transmissions. I highly recommend this company. The price was very reasonable and Macy did an outstanding job explaining things, walking me through the process, and keeping in touch with updates. Im so glad to have my car back and running well! Since I had driven it since it was new, I knew everything else about it was in good shape. Now it is working well again. During the process, they looked at other components that were more accessible while the car was apart and replaced a few mounts (engine and transmission). I took my car there about 4 months ago and so far have had no problems. The car drives great. Thanks, Macy, for the pleasant experience and for getting my car running great again!
My 2000 Honda Accord is running great after using Crown Transmission! I felt very comfortable leaving my car with Mr. Macy. He took time to explain everything step-by- step and was understanding with payments. Crown Transmission was recommended to me by my mechanic and after 3 months my car is running like new. No worries here... Leave your car with Mr. Macy and sleep in peace! Thanks for doing a great job and fantastic customer service!!
Ive never had such an amazing experience at any car shop or dealer before. Most auto shops try to rip you off but not here. They were honest, knowledgeable, and worked in a very timely fashion. I had my car back like new in 3days. I would highly recommend them to anyone in need of transmission work.
I was shocked when I was told that I needed a needed a new transmission for my car. Dealer wanted way too much money for a new one (would have totaled my car), so I shopped around for a rebuild. Macy had the most reasonable price and was very easy to talk to over the phone. The service was completed and, after a few months of driving with the rebuilt transmission, the car is running better than ever! Service level was fantastic. Thanks for many more years with the car I love!
Great Business Practices. Straightforward about issues seen, provided quality service and price is more than fair based on quality of service received.Macy, goes above and beyond to ensure customer understanding and satisfaction.Definitely Recommend for Auto Service/Transmission Needs!
My husband Gary found Crown transmission in Marietta Ga. In doing his research online looking at all the excellent reviews & praying we were lead to the right place. We gave them a try he called & the owner Mr. Macy was great he explain all the details and had our car towed in. He did a diagnostic and we decided to have the transmission rebuilt in our 2005 Mitsubishi Galant. During the whole process he keep us informed step by step. Very professional & great communication. We were very pleased with the overall service at Crown transmission. We have had our car back one week and its driving great 😄
My husband recently called Crown Transmissions when our SUV broke down in Marietta. A nearby Infiniti dealership did not carry the part, so we called to check with Macy at Crown and are we glad we did! Wow, they not only provided top notch repairs at a very fair and reasonable price, but provide exceptional customer service. Macy, the owner, takes personal interest and care of his customers, and we have not received that kind of personal attention from a repair shop in a very long time. Our vehicle could not be safely driven, my husband had to rent a car. As promised, Macy called us at at 8:30 the next morning after inspecting the vehicle, explained our repair options and repair process, and told us when our vehicle would be ready. The work was completed on time as promised. We do not know Macy personally, but our impression is that he runs an honest trustworthy repair shop with competitive prices and stands behind his words and work. We feel very fortunate to have found Crown to complete our transmission repair, especially when we compare Crowns work and service against other transmission repairs we have had at other repair shops over the past 30 years. Macy even noticed and replaced the battery in our key remote at no charge without being asked. We could not be happier or more satisfied. Above and beyond 5 stars!
If you are reading this perhaps you are where I was not long ago. My 2006 BMW 330i needed major (transmission) surgery. It is not a fun place to be as a car owner. I was fortunate to find Macy at Crown Transmissions who - like a great surgeon - did a thorough diagnosis and kept me apprised every step of the way. Most importantly, he and his team got my beloved car back on the road, on schedule, and running as good as it ever did.Excellent bedside manner and highly competent transmission surgeon.
I highly recommend Crown Transmissions. Mr Macy talked me through every detail along the way. Great customer service. He did everything he said he was going to do. Even after the service he called to follow up.
Excellent Service...so I am very pleased and my car is making me smile again 😃. Thank you Crown Transmission!!
Some of the best service I have received in the auto industry. Macy treats customers and their cars like a doctor would a patient. He is thorough, tolerant, and understanding. The goal at Crown Transmissions is to get you and your car on the road safely, learning a thing or two along the way. Your average auto shop could have swindled a lot more money from someone like me, who knows very little about cars. But the service here goes beyond the industry. Very rarely do you find an owner who is so passionate about truly helping their clientele. 5 stars.
Macy and the team at Crown Transmission did an amazing job! My car transmission gave out while I was driving it on the freeway and he coordinated a tow to his shop and I was back on the road less than 3 days later. Excellent work, top notch service and communication. Highly recommend!
I would highly recommend this shop. Took my 2002 4Runner in thinking my trans was going out, dreading a ~$2,500 rebuild. They kept the truck for a day, drove it, dropped the pan and inspected the trans and told me they didnt think it was a transmission problem. Crown replaced the fuel filter and recommended I changed the plugs and wires. Well, over the next week I brought the truck home, replaced my leaking valve cover gaskets and at the same time replaced my spark plugs and wires. When it was all back together, my truck was running fine again!Throughout the whole experience, Mr Macy kept in touch multiple times a day. Crown is not only honest and reasonably priced, but they actually troubleshoot your problem. All in all, they saved me about $2000. And for that, when I have a transmission problem in the future, Ill take my vehicle to Crown.Edit: problem ended up being a bad spark plug coil pack. So for less than a hundred bucks I fixed my issue. These guys could have ripped me off but didn’t, which I appreciate.
Mr.Mason is a life saver! He helped me with my Dodge Charger transmission. He was so honest and friendly! He has a vast knowledge of transmissions and cars in general. He gave me sound advice on my next steps and saved me THOUSANDS of dollars that the dealership was trying to charge me for a transmission that did not need to be replaced! I will always do business and Refer business to him! THANK YOU!!!
Great Service from Crown Transmissions.Ive only had to use them twice so far, but they provided me with great customer service and gave me a detailed quote of the parts needed and transparency in the price. They presented me with a couple options and took the time to understand and listen to my expectations and concerns to guide me toward the best choice for my needs on the repair. Rapid turn around and excellent service. I will be back and I recommend this service center for their professionalism, patience and honesty. I believe honesty is the best policy, and this business has been built on that principle. Service was fast and the gentlemen were courteous and personable.Im stunned at just how pleasant this experience has been.I think I have found my new auto repair shop. The most fantastic auto repair shop in Marietta.Thanks MacyTaghechianVery Satisfied Customer
Wow... what good service! Macy did an excellent work on my 2005 Nissan Pathfinder. He is honest and dependable. He updated me every step of the way and what needed to be done on my truck. He even arranged to come and pick up my Nissan for free from my house.The truck drives smooth with no issues at all.Thank you again Macy!
My car’s transmission went out and I had to opt to get it fixed ( for the first time for me) and did not know how I can make the best decision, both in terms of finding someone who does good work, as well as charges reasonably. My assessment of other reviews from various clients was my best resource to head to Crown Transmission, receive a free diagnostics and thoroughly discuss the details. Macy was very helpful and knowledgeable in explaining the technicalities of the fix and in keeping me informed every step of the way in the repair process. After almost two weeks now that my car left his shop, it drives great and noticed NO issues.Macy’s concept of time, his friendly approach and his genuine understanding of his client’s concerns makes him the right person in this business. While good reviews from clients are primarily meant tohelp businesses grow, based on my experience with my car’s repair, anyone who chooses Crown Transmission will equally benefit from a superb work and service Macy and his associates deliver!
These guys are the best... super patient with the customer and accommodating...I checked all over town to find the right place to rebuild my transmission for a 2001 BMW X5 and these guys gave me a full tour of how they did it and what was to be expected. They finished the job quickly and at the price agreed upon. (Not an easy transmission to repair, but they got it right!)They even fixed a couple of extra things they noticed while under the car. I had to leave me car with them for an extended time and they took very good care of it!! Honest people who do quality work!
I recently met Macy at a point when I had given up hope of keeping a car which I have had for many years and really enjoy driving. I was previously told that the transmission was beyond repair...that is, it would cost more to repair by a dealer than the car was worth. I researched transmission shops in Atlanta to get another opinion and had a good feeling regarding Crown Transmissions. After speaking with the owner, Macy, I had a much better feeling. I feel he is an honest man with integrity who takes his business and reputation very seriously. He analyzed my cars problem and explained in detail how he could repair the transmission and what it would cost. I felt comfortable with the analysis and went ahead with the repair. The car drives better now than it has in a long time and I am totally satisfied with the repair, Macy and Crown Transmissions. I highly recommend Crown Transmissions.
Maci was absolutely amazing. Very insightful and honest. He offered the absolute best price for my CVT. I highly recommend him for your transmission needs. You can’t beat his prices.
I have a Chevy 3/4 Ton Heavy Duty Truck it 1999, the transmission startingMaking all kind of Noise, Dealer said let it go until it tear up, My Chiropractic Dr Irene told me about Macy and Crown Transmission, Macy Drove the Truck and check it out before working on it, he has different step that he goes through. he check everything out before tearing intoit!!! Then he let you Know what he doing and what he has found wrong with the transmission before he does anything, He rebuild yourTransmission doesnt swap it out with another one, I still had more work to do on it, Macy said I Need a tune up, Now it run like New Truck with 250000 Miles on it He a very Good Mechanic, and very Thorough andmake sure thing are done right, I recommend him and would not hesitateto return back.
Hello, Ladies and Gentlemen please allow me to share with you my experience with the best and most respectful service provider, and the most professional business operator I have ever meet. During my personal automotive transmission problem, three month ago. I brought my vehicle to Macy with Crown Transmission, a 06 Lexus GS300 with a shifting problem, yes a somewhat ? command issue. Nevertheless, from the moment I spoke with Macy, I begin to feel optimistic that my problems might be over. Macy understood my transmission issue, and he also understood the unorthodox extended warranty industries method of attempting to provide little, or no coverage. Not only did he and his staff repair my vehicle, Macy provided storage for my vehicle until the extended coverage provided a portion of the cost factor. Macy also issue a small rental car reimbursement while I weathered the storm. I encourage anyone with a transmission problem to contact Macy first, Crown Transmission Trust me. Thank you, Sir.
If you are looking for honesty this is the place! 5 stars is not enough. I came with my Land Rover freelander with transmission problems I knew repair would be expensive even more than the car value itself but here after inspection was told that my car had several problems and will be way more expensive to fix it I asked if it was better to buy a new car and the answer was Yes! I know if you go to other places they will try to fix it and charge you a lot of money but here you will find honesty and great service. I will recommend this place to everybody I know!! Do not hesitate to come here!
Very good company to deal with.They specialize in Transmissions and have years of experience in diagnosing the real issue for many model cars. Macy is really friendly and professional and aims to please.I recommend this company to anyone that has an older car that might require transmission work or service.
They saved me $700 on my service! I went to my car dealers service department first, and the price they quoted was outrageous. I came to Crown Transmissions, and received service beyond my expectations. Macy was incredibly informative all the way through the process and was upfront about price. Crown Transmissions gave me more bang for my buck, and the owner is honest and sincere. I recommend them to anyone who needs transmission work.
EXCEPTIONAL SERVICE; OUTSTANDING COMMUCATIONCrown Transmission is a Stellar Transmission Shop. Mr. Macy was genuine, honest and give me remarkable service from beginning to end.Mr. Macy communicated with me throughout the entire process. Upon retrieving my car, he also thoroughly gave me his observation of my car along with what all they had completed on my car and explained to me in detail what to do after to maintain the service on my car. THIS IS THE BEST TRANSMISSION SHOP IN GEORGIA PERIOD!!!
Macy recently serviced my best friends (Darryl Dennis) transmission. He and I highly recommend Macy and his company to anyone - he is honest, professional, friendly, and he keeps you updated on everything he is doing while he is servicing your car! He/I will definitely return to his business again! Thank you very much!Excellent Service!!
Took my Lexus in and they were very good to deal with. Good price, drive train feels tight again, funny location. Good guy and am glad to have a good transmission guy around. Most are sketchy.
I took my 2006 Audi A4 Cabriolet to Crown Transmission with my check engine light on, also the car was slipping in reverse. After getting the run around at other shops. Long story short, Crown transmission gave me an honest diagnostic and a very reasonable price for the repairs. I had my car back in less than a week. Im very satisfied with this company.
My husbands car went out and we got at least 3 quotes on transmissions that were for a minimum of $4500. I found this location on the internet for a fraction of the cost! I actually thought they were too good to be true, because they had the car towed and was also willing to work with me and my budget. Lastly, the owner was very nice and understanding. I would recommend this place to all my friends!
I took my 2001 Honda Accord with over 200,000 miles to Crown Transmissions for a rebuild, and I would do it again in a heartbeat, as the transmission is now as smooth as the day I bought it. I genuinely believe it is entirely possible that no other person in Atlanta knows more about transmissions than Macy (the owner, who you will always deal with directly and who is always available to answer your questions). Every word of the other reviews you will read on here is 100% accurate. I highly suggest you read them all, they are unlike any reviews Ive ever seen people write about a business. Everyone who deals with Macy is stunned by how well he runs his business. His quotes are as competitive as they come, and from what I can tell so far, his work is beyond impeccable. I was intimidated by the prospect of an expensive repair, but I was able to avoid a much more costly purchase of a new vehicle, and I am confident that this maintenance will keep my car running for another 200,000 miles. Bottom line: incredible quality service for an extremely fair price. Thanks again, Macy!
Great quality service. Macy is very informative at all times and will go out of his way to help you. We worked out a great deal with me in which I was paying almost $2,000 less than his competitors. Overall best service and treats his customers like family .
Mr. Macy is very professional and runs a honest transmission service. He is man of his word and they will resolve your trammission issues in a timely manner. He took care of my Infinite 08 FX35 transmission and it is running like new again. He and his Team is very knowledgeable. Thank you Mr. MACY for a great customer experience. I look forward to doing more business with you in the future. Great job!! Mr. Bishop
Excellent service at a great price. Should my vehicles ever have transmission issues, they will be worked on by Crown. They communicate clearly, explain what was wrong, an ETA on repairs that is accurate, and do a fantastic job with their work. 100% would go back.
We are very pleased with the quick and reliable service at Crown Transmission. Macy is a great guy who did a terrific job replacing our Chevy Colorado transmission. He had great communication, and did the job very quickly and at a great price. We are very pleased!
Was having issues with my transmission and called to set up an appointment. Macy on the phone walked through the problem with me for about 10 minutes discussing all the possible issues and ended up recommending I go to the dealership. Really helpful and seemed more concerned about my car rather than the bottom line. Will definitely use if needed in the future!
The best,Honest, and hard working transmission shop in ATL. Dealership told me my transmission was gone and had to get a new one. Turn out I didnt save me $$$$ and I back on the road with no problems. So if you want your car back on the road go to Crown I promise you will be satisfied. 2011 Chevy Tahoe... thanks for everything...job well done.
We all know how hard it is to find someone who is both trustworthy and reliable when it comes to having anything to do with our cars. I was in a wreck and my side view mirror was smashed. I needed a fix fast due to the safety concerns. Macy promptly provided me with the solution. It is rare to see such care and efficient work, but Macy provides both.
EXCELLENT CUSTOMER SERVICE AND EXCELLENT MECHANICS. I HIGHLY RECOMMEND ANYONE WHO HAS ANY TRANSMISSION ISSUES TO GO HERE. MACY IS AMAZING AND RUN HIS SHOP LIKE A WELL OILED MACHINE. BMW QUOTED ME 7,OOO FOR A NEW TRANSMISSION AND CROWN TRANSMISSION FIXED MINE FOR A THIRD OF THE PRICE.
Took our 2010 Honda Pilot to get a transmission pressure sensor replaced. The service was more than expected and we truly found a good and reliable mechanic in town. We are trilled we had found a mechanic that stands by his trust and commitment to providing a good service.
We had a work van with a problemed transmission. Macy fit us right in his schedule and kept us updated the entire time. He was friendly and great to work with. We rely on our fleet and knew we needed only the best to keep our vans going. Macy is an honest business man and a pleasure to work with. We WILL take all our transmission work to him.
I am so glad I found Crown Transmission. Macy is very honest, knowledgable, straight forward, and reliable. My 1999 Honda Odyssey has over 204,000 miles and runs like new! He also did extra work at no charge. Trust me you wont be disappointed with the quality work you receive.
Dealing with a transmission problem is a very stressful thing. Macy at Crown Transmission made it such a pleasurable experience that I could never thank him enough. These guys do quality work, at a very fair price and I will not hesitate to return here if the situation should arise. I was blown away by the communication provided by Macy. My wife and I were constantly being informed on the status of our transmission, the progress of the repair and pricing. Not only that, but Macy even offered to tow our car from outside his usual range, just so we would avoid further damaging our car. If youre dealing with the stress of a transmission malfunction, just stop searching and bring your business here. You will be glad you did. -- Sorry for taking so long to get this review up Macy! Thank you again - Ryan and Kristen
CROWN TRANSMISSION IS THE REAL DEAL!Last summer the transmission and brakes on my Ford Explorer were in need of replacement and/or repair – both at the same time! I did not know what I was going to do -- and in-steps Mr. Macy. I was so doubting – but his price was the lowest of 4 bids and he guaranteed his work. I took a chance and it paid off -- a year later and I have not had one problem. I purposefully decided to wait one year to write my review -- Mr. Macy and Crown Transmission ARE THE REAL DEAL. God bless you all !
I had my transmission done in my car. I am very pleased with the work and kindness you guys gave. Car drives brand new. They are people of there word and guarantee there work and services. I would give 10 stars if I could. I recommend any and everyone use crown transmission for any transmission needs.
Crown Transmissions did quality work with a reasonable price by putting in a transmission cooler and a rebuilt transmission. My truck is running exceptionally well. Their service was exceptional and I will refer others to them.
Macy replaced the transmission in my Mercedes about a month ago. He was very communicative and helped me explore every option available. He knew I was on a budget and worked very, very hard to accommodate that. The work was done days ahead of schedule and I got my baby back in great shape.
Crown Transmission is a very professional establishment. The owner was very genuine and professional. They fixed my car in a timely manner and also called me to follow up on how my car was doing. I would definitely recommend this shop!
Everyone hates car problems especially when its your transmission. Crown Transmission is probably the best place in Marietta, GA. Macy is very honest and up front with you about what issues you maybe experiencing. He keeps you updated every step of the way while performing work on your car. I was sincerely pleased and impressed with the work and customer service. Thanks a million Macy!!
Took my older model Jeep Grand Cherokee to Crown for a transmission inspection. My car likely needs a new transmission but the mechanic was able to do some work on my old transmission for a fraction of the cost. My car is running MUCH better now. I recommend this mechanic to anyone needing transmission work; very helpful, friendly, and fair.
Did a great job! Transmission is working better than ever. Honest and up front, would recommend to anyone.
I needed a new transmission and fast.Crown came in lower than others with perks like free towing and rental car. I got my car back on time and he talked with me on a daily basis thorough out the process. Cant say enough about Crown Transmission and their care of my vehicle and me.
I took my 2008 Mazda Tribute here to have them check out a slip in my transmission. Macy, the owner, stayed later than he needed to to make sure I had everything in order with my car. He gave me a diagnosis and was very upfront with the cost to replace my transmission, all without charging me for the diagnosis. He treated me like family, and we even chatted a bit about cars. He did not make me feel pressured at all. Thank you, Macy.
Growing up in a small town, you had a family mechanic you could trust to fix your vehicles that would not take advantage of you. These days, you just cant find that anymore, or so we thought. Macy runs a business like a family mechanic. Not only is work professional and done right the first time, he stands behind his work and his customers. Macy, I cant thank you enough for not only the transmission work but helping me know what and how to attack the other mechanical issues I had going on with my truck. Without a doubt, I would refer everyone to Crown Transmissions.
Where do I even start? Mr. Macy, the owner, went and picked my car up from the dealer after I was quoted on about a million things that they highly suggest I need. He talked me through every step of my services, even doing small things like changing the air filter in my engine (and saving it to give me a lesson about changing it more often.) He personally called afterwards to check on the car. I havent felt this comfortable getting my car worked on since my dad used to help me. I would definitely recommend this trustworthy and reliable business.
Spent time getting to know my car and came up with a cost effective solution for me. The car whisperer. Lovely guy
After having a transmission blow on a relatively low mileage vehicle, I was referred to Crown Transmissions by a friend. Im glad I was. The entire ordeal was smooth and the vehicle is now running better than ever.
AMAZING SERVICE! He went above and beyond to do what was best for us the customer. Highly recommend!
Macy gave me a quality consultation without the concepts of ambiguity and upselling. If you’re in need of transmission service or just a Q&A session from someone who will provide a genuine assessment – even if it’s to his immediate financial detriment – come to Crown Transmissions.
I was very pleased with the quality of work I received from Crown Transmission. I really like how he updated me on the process. Will definitely recommend them to others.
My buddy and I were stranded in Georgia a few weeks ago due to transmission failure. After a quick internet search, it was a no-brainer to go with Crown Transmission. When speaking with Mr. Macy, the owner of the shop, it is easy to see why Crown Transmission has a five star review. Mr. Macy is a friendly, honest, hardworking gentleman who focuses on providing his customers with quality transmission repair. Unfortunately, due to our time crunch, we had to go with another transmission shop. If time was on our side, we would have easily done business with Mr. Macy without question. I strongly encourage anyone to go to Crown Transmission if they want their transmission fixed properly.
I have found Crown Transmission very competitive professional and very knowledgeable.I had shopped around and found them most comfortable and honest to work on my car.I will recommend my friends to visit them.
I have WV Routan minivan, same car as Chrysler Town and Country. Transmission needed to be replaced. There were other challenges with the car as well. Owner Macy does not shy away from challenges. Drives great now. Great family owned business.
The best service for the least cost that you are gonna find in the Metro Atlanta area. I used Crown years ago for my Mother in Laws car. This time it was mine and they beat the prices of all other transmission shops including the dealership I would not trust my Benz with anybody else and again you will not beat the price thanks Crown and Macy you guys are awesome!!!
Anytime a professional service provider suggest its not in your best interest to invest the cost of their fees into your automobile in this instance, then you just know you are dealing with an extremely honest person who has your best interest in mind. That is exactly what Maycee at Crown Transmission did with me. I was on the fence trying to decide if I wanted to put $2300 into a vehicle worth about $3300 and I point blank asked him what he would do if it was his decision to make? I asked him to please treat me like his brother and thats exactly how I felt after our phone conversation was over. This man folks can be trusted, there is no doubt in my mind. No wonder with almost 100 plus reviews the guys avg is almost a perfect 5 stars. That tells me for every 100 people he makes 99 extremely happy. Ill take those odds with my life on the line much less a car repair. Maycee on behalf of Sue Ellen and her PT Cruiser, thank you sir, you are a very good man and it was a pleasure dealing with you and Im proud to put my name on this review.David Scott
Posting a review for a friend of mine that had his 2006 Nissan Maxima serviced. they replaced his valve body and motor mounts quickly and realiably. Car rides like brand new. He got his car back faster than expected with solid customer service throughout the whole process.