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Home Services at The Home Depot
250 Commerce Ave, Manteca, CA 95336, United States
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Home Services at The Home Depot

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Ch
Review №1

Home Depot: FIRE Premier Product Management!!This company is an absolutely abomination to work with, giving the poorest quality customer service I have ever experienced! They are a third-party install company for GE and Home Depot, their contracts with GE and Home Depot should be revoked!I was stood up THREE TIMES in a row with No Shows from them! I took three days off and when I called to complain they state, theres nothing we can do... What a cop-out, so Id re-book the install, three different times, I was met with lies:-- They would call the day before to confirm: NOPE, they did not!-- I was promised the driver would call first when they were 30 minutes out, and then at the house: NOPE, they did not!-- Called to said they didnt come by (while I was at the house in a room facing the street, so I know they did not come), Sorry, we believe our driver, so well re-book you a fourth time...NOPE, you will not!Youve fooled me three times, and while I dont wish ill on others, but in this case I hope your business fails ASAP so others wont have to be in the same Home Depot No Show hell.

An
Review №2

Customer Service – Home Depot – NOT! The WORST Customer Service across multiple departments!When I ordered a door with install, I expected it by the contract date. If not I would expect a follow up call to tell me what the problem is.When I make multiple visits to the store to find the door I expect people to make an effort to find it. Third visit the guy went digging a found it! Oh, it’s been there for a while!When the installer comes I expect a call; not show up on the wrong day! When he says he will return the next day (scheduled day) I expect a call and for them to show up……. I expect too much!When I go to the store…again, I expect customer service; no such luck! Waited a ½ hour for the delivery person to show up; ½ hour is 5 minutes to Home Depot for a customer waiting!Lowe’s her I come because Home Depot has no clue what “Customer Service” means!

Gr
Review №3

I will drive to Lowes from now on. Cant tell you about what I wanted because there was no customer service to help me get it!

Da
Review №4

Word of advice never special order anything from home depot. Windows doors or cabinets.

Pv
Review №5

Just like any home depot. have what i need.

Do
Review №6

Never like this place

Information
27 Photos
6 Comments
2.7 Rating
  • Address:250 Commerce Ave, Manteca, CA 95336, United States
  • Site:https://homedepot.com/l/Manteca/CA/Manteca/95336/1006/services?cm_mmc=old-llm-1006-x
  • Phone:+1 209-226-4118
Categories
  • Window installation service
  • Electrician
  • Flooring contractor
  • Garage builder
  • Handyman
  • HVAC contractor
  • Painter
  • Plumber
  • Remodeler
  • Contractor
Working hours
  • Monday:6AM–9PM
  • Tuesday:7AM–8PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:6AM–9PM
  • Saturday:6AM–5PM
  • Sunday:Closed
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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