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LAURENCES TOWING & REPAIR
253 S Diamond St, Mansfield, OH 44902, United States
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LAURENCES TOWING & REPAIR

Comments
Ta
Review №1

Traveling across country and our dog locked us out of our car and this company came in under 10 minutes to unlock us. Very kind and helpful people. Would highly recommend.

Br
Review №2

I’ve had three different needs in the last year for my vehicle. They pulled me out of a snow ditch, jump started my car battery and towed my vehicle after getting a flat tire. They were very professional and kind every time. I love this company and highly recommended them!

De
Review №3

They got to my car very quickly (same day within hours) towed it in put it exactly where the repair shop told them to, there was no damage to my vehicle. The price was reasonable

Am
Review №4

I really like this towing company they are fast and quick the prices are good thank you for helping me when I needed it

Ke
Review №5

Blown out Tire and didn’t have key to take nuts off for donut, girl was so nice and so was driver . Hauled back home for me and price was not outrageous . So thankful for them!!

Mi
Review №6

These people are the best!!! They are so respectful and very fair. If you ever need a tow, call 📞 them!! Thank you guys so very much 💖

Re
Review №7

Beware of this company! First, I had called this business to tow my son, and he gave 2 different prices to each of us. There is also another Facebook review on a customer being told one price, but the guy charged way more. Not only that, there was another encounter I had with this company, and they signed up for a job they would not do.

Jo
Review №8

I needed a motorcycle recovery...they were so fast that they were calling me before I could even get off the phone with my insurance company. They got to scene faster than estimated and was able to overcome a unique situation efficiently without causing any damage. They even provided advice for details outside of their realm...I also appreciated that it is a family business as he was talking his daughter through how to work out the issue. Two thimbs up.

Ry
Review №9

Very professional operation beautiful trucks did a great job very impressed

ke
Review №10

Laurence towing hauled a truck for me a few hours away. They went above and beyond to take good care of my vehicle. I would recommend them to anyone that wants superior service.

Te
Review №11

Towed my son out of someone’s yard after a heavy snow. I feel $375 is very unreasonably high for only taking him 35 minutes. He wanted me to submit an insurance claim and charge me over $500.

ay
Review №12

Super fast and totally awesome!

El
Review №13

Very friendly, and very fast. When I needed them, they came out quickly, prepared, and safely delivered me to the right place. I highly recommend these professionals.

Jo
Review №14

Great great service, good Christian family, had great time with them. Even though my car is dead, left feeling great.

Ja
Review №15

They dont wanna make no money they bearily answer the phones

Sa
Review №16

First time using them was yesterday and using them again today!! Hands down the best experience Ive had. Kind punctual and professional. I will be sticking with these guys!!

De
Review №17

Called them explained what I needed within 30 minutes, they were here. They were kind, respectful and the cost was GREAT. Will use them again, and tell others about their Great service.

Kh
Review №18

AMAZING CUSTOMER SERVICE. We spoke with the owner and explained our situation, as well as our experience with another local towing company. Laurence really did what he could to help us. Total lifesaver.

Sa
Review №19

Very efficient, family run business. So grateful for all their help. Couldnt have asked for better service. Outstanding!!!!

Da
Review №20

I was stranded on the highway in a heavy rain storm. This company was phenomenal. For starters they are open 24/7. They always pick up the phone and you are dealing with a live person. Customer service on the phone was excellent and they put me at ease. Within about 15 to 20 minutes Charlie arrived. He was outstanding. He told me he would be able to fix the issue himself. He towed me to the nearest gas station and in a pouring rain storm got under my car and unscrewed the metal grate that was dragging under the car. He didnt have a screw driver so he used a penny and had me up and running within a few minutes. Hands down the best experience Ive ever had with a towing company. Thank You Thank you Thank you!!!!

Co
Review №21

Great customer service! I recommend this company to anyone. The owner, Laurence was the man that served me. He came very promptly from Mansfield to Shelby. He loaded my car with care and safely delivered my car to the repair shop and took me right up the road to my house. Thanks again! I hope that I dont need a towing service again in the future, but if I do I will surely give you all a call!Andie

Da
Review №22

Great customer service! Very friendly on the phone, driver arrived promptly and was also polite and courteous. Very professional company!

Ge
Review №23

Laurence, Erica, and Allie are very skilled, professional, and passionate about there company . They have excellent customer service and are always prepared for whatever tow or recovery situation you may need. The only towing company I will use . I highly recommend Laurences Towing if you want the job done right at a fair price.

es
Review №24

Great response time. Friendly and fast service. Will recommend to all I know.

Jo
Review №25

Amazing service!!! We had a tire blow out and they were there quickly. They even came with another car to transport the rest of the family. They went way above and beyond to help us. Wonderful people!

Je
Review №26

Friendly & quick service! Would definitely use their services again. Office staff is also friendly and efficient.

mi
Review №27

LAURENCES TOWING- Fast, fair and prompt service. Great local company to conduct business with . Thanks Again!!!!!!

D
Review №28

Very professional, very accommodating. We had no worries after contacting them. They put us right at ease with their knowledge of the area and local mechanics. Excellent customer service! Dont hesitate to call these guys when you need a tow, you wont be disappointed!!

Da
Review №29

Great Response Time, Pleasant Personalities, OverAll great Service. Even called to confirm that the car was delivered to the dealership before they closed.Thank you for helping me out in a pinch for the long tow.Do not learn a lesson the hard way always use a Certified Tow Company.

Te
Review №30

Excellent service!!! Called to let me know when they would arrive and showed up right when they said they would. Very friendly and caring gentlemen helped me out! I am so appreciative of them and would recommend Laurences Towing to anyone!!!

Ch
Review №31

They were quick to respond and also send out a truck to help us get our car started.

Da
Review №32

Nasty personality, charged me extra $75 to tow my trailer because I gave an address that was off by a 1/4 mile and he said it took him extra time. Ive been in the transportation business for years and never got ripped off so bad. There is no reason to charge someone $225+ tax to do a tow 10 miles down the road. Had another towing company same day tow my 15 passenger van 5 miles down the road for $75. Just added this for comparison pricing. He did get my trailer where it needed to go but beware $$$$$.

Oh
Review №33

Great guys, they got in their truck and headed out to pick me up before I even got off the phone with them. Then they got me all the way home, two and a half hours away. Absolutely great guys, very friendly and very reasonable pricing. I recommend them without hesitation. Thank you!

Te
Review №34

I could not get my car started this morning and I called for a jump. I ask specifically if they knew how to jump a Prius and was told by the female who answered the phone she had done 3 or 4, so yes. When she got there she did try for some time to jump the car but it did not work. She said it did not seem to be taking the charge. After discussing what to do she told me she did not know how I would tow the vehicle since it was in park and in my garage. I ended up calling another company for a tow. When he got there he tried first to jump my car and it started right up. I called back to Laurences and ask for a refund since the other company started it right away and was told NO. I will never be using this service again. They charged me full price. I took my car to the dealership to get it checked out and they agreed with me that something was not done right when Laurences tried to jump my car. Very disappointed.

Er
Review №35

I have had 3 instances in the past year where Ive needed a tow and or car advice where Laurence has been my go to guy. I appreciate his kindness and his service. Their crew is very professional and always ready to help and get your car to where it needs to go. Thank you Laurence!!

hi
Review №36

We were in a pinch when my son slid into a ditch on Christmas Day. These folks were the only towing company to answer the phone, which we appreciated very much. They got to us as quickly as possible and had us out of the ditch in no time. Great service!

Na
Review №37

Beautiful Sunsets. Well lighted and monitored by park rangers.

Ji
Review №38

Friendly in getting to my stranded car on the Interstate but he quickly diverted the scheduled drop off to his shop because he wont charge storage fees and could do the work. I got a rough price from him but never consented to have him perform said work or got a final quote as he promised. He quickly changed his tune when I had another tow company arrive to take my car to another shop. Storage fees now applied because I didnt consent to the work. His assumptions that any customer knows how the towing business works with what little info is presented. He lacks the necessary professionalism needed when trying to sell his services.

Do
Review №39

Great service, from the gal in the dispatch office to Jeff the driver. Completely professional and reliable. Went the extra measures to accommodate my schedule and needs. Highly recommend if you need great towing service.

Me
Review №40

We received wonderful service! There were multiple accidents due to the snow and I was in a parking lot with a flat. Instead of making me wait for hours, they sent a plow driver to give me a ride home and then picked my car up and towed it later that evening. I will definitely be using Lawrences again!!

Bl
Review №41

I really appreciate everything that you all have done for me 👍🏽😊, you all were very polite and friendly from beginning to end, and that’s not common these days, it’s nice to know that descency hasn’t gone out of style. 👍🏽

Ky
Review №42

Very excellent customer service! I locked my keys in my car and they were here in 25 minutes! I will be calling them in the future if I ever need assistance! Thank you again :)

Bo
Review №43

Showed up fast, did what we needed and were friendly

Bi
Review №44

Dispatcher extremely rude I definitely would not recommend and if your running a towing company maybe except a debit card no matter what the transaction is?

Ki
Review №45

I locked my keys in the trunk of my car while loading my groceries. After waiting 3 hours on a tow truck from AAA. I called Laurences within 20 min I was back in my car! He also suggested I switch to Giaco . His awesome daughter crawled in my truck from the back seat to retrieve my keys. I highly recommend this company. Highly professional, protected my cars paint while jimmying the lock. Got me in and saved my groceries! Switching to Giaco saved me $120 a year on my car insurance with roadside service!! Thanks again !

Ro
Review №46

Unlocked my car at 3am and came as quick as they could. Reciept took a little while, but Laurence took care of it himself! Thank you for being professional and caring!

Se
Review №47

Just had a blow out tire at 1150 they were there at 1210 very quick and friendly people. Will definitely use them again.

sh
Review №48

He was fair. Helped when no one else would. Came back 2nd day to pull my truck out of mud

Jo
Review №49

Excellent job on a rather complicated tow!

Pa
Review №50

Not a long wait was very helpful

Ro
Review №51

Laurence hauled my old Chevy to Milliron for a great price. He was prompt and very professional. Will use him again!!

Sh
Review №52

Charged 3 times more than all other towing companies from the same area for the exact same tow. Apples to apples comparison.

Ju
Review №53

Thank you for rescuing us so quickly. You were great!

Ra
Review №54

Erica and her daughter were right on time, great communication and fair price. We will request there service again!

Ja
Review №55

Look out for this guy. DO NOT TRUST THIS PLACE. Terrible service.

Ro
Review №56

Great man and great service provided. Will be bringing that coffee sometime soon.

Ja
Review №57

I had my car serviced at Laurences. The work was priced very fair, and I was shown what needed done with honesty.

Ja
Review №58

They wanted 200 dollars to jump start my car I wouldnt recommend them to anyone

Ta
Review №59

Kind and helpful

Cr
Review №60

Service was great!

be
Review №61

Thanks for getting me towed today when I was waiting for a long time

Ti
Review №62

Fast, friendly and professional

Jo
Review №63

Would not trust my bike with anyone else!

Br
Review №64

This guy helped me out in a jam.

Er
Review №65

A+ services

Ta
Review №66

😡😡

Information
1 Photos
66 Comments
4.3 Rating
  • Address:253 S Diamond St, Mansfield, OH 44902, United States
  • Site:http://laurences-towing-repair.business.site/
  • Phone:+1 419-612-7912
Categories
  • Auto repair shop
  • Towing service
  • Auto wrecker
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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