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AT&T Store
1854 Madison Ave, Mankato, MN 56001, United States
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AT&T Store

Comments
Ta
Review №1

Loni’s customer service is awesome. Very friendly people working there. Brian help with my new phone. Very patient in explaining things so I could understand. Would recommend this store and staff to all of my friends.

Ma
Review №2

Brian was awesome. Helped find things we needed. Put on our screen protector. Very friendly staff. Loni is the. Best. She needs a raise. Very knowledgeable in her job.

So
Review №3

Best experience!! Devin was a great sales associate. Stop by and ask for hin.The managers were great as well....

Ly
Review №4

Devin was awesome to work with and very knowledgeable!! Ask for him!

Jo
Review №5

Joe was very helpful & informative! Pleasant !

ki
Review №6

Elijah Morris was fantastic. I have never been so impressed with a young salesperson. He was very straightforward and honest with me. We will be coming back tomorrow to talk with him about a new plan for our television. Thank you Elijah.

ba
Review №7

Antonio was awesome! He answered all questions, was so polite and tried to get us the best deal possible! I usually hate going to the phone store because your there for hours and a headache! This was by far the best experience I have ever had at a phone store! So happy I switched!

Pe
Review №8

Customer service was excellent and very helpful they knew how to save money and help us with a great deal and I really appreciate your kindness😊

La
Review №9

Very helpful personnel was treated far better than expected will gladly return when the need or desire arises again!

T
Review №10

Brian did a great job getting us switched over from Verizon. Way better customer service at AT&T. Should have switched sooner.

Br
Review №11

Elijah was a great help and my experience is always 10/10!

Ja
Review №12

Jesse was very helpful and patient with my upgrade. Very clear explanations for my less than totally tech brain. Store has always been great for us when we need stuff. I recommend this store and representative

Re
Review №13

I found the young man, Elijah Morris, who helped me with my concern very friendly, polite and concerned that he did his job correctly. He appeared to be in training, which is fine as we all have been in that position. He had was able to explain at level where we were able to understand, he would frequently ask if we had an questions. This was great as my husband and I being the age we are not up on all the new technology. I would like to say thank you to Elijah for a pleasant and knowledgeable experience with AT&T. GREAT JOB, thank you.

El
Review №14

Antonio and the whole crew at the mankato at&t were great and had patience with us today. We suggestgoing to see them.

Li
Review №15

We needed help finalizing our switch over from another carrier- Antonio was BEYOND helpful, kind, funny and patient with us. He went the extra mile to make sure our new phones were set up correctly and that we were satisfied before we left- he is a wonderful employee and human - thank you for the great experience

Br
Review №16

He was very professional and kind outgoing and informative I highly recommend him as an outstanding employee and would refer everyone to him

Sh
Review №17

Elijah was very helpful with helping me & my husband upgrade our phone! Great energy and customer service from him!

Do
Review №18

I visited AT&T in Mankato and spoke with Elijah. First I want say how clean and organized the store is and warm the people are. Elijah helped me understand my billing and showed me the new TV channels. He is very knowledgeable about what he is selling and likes to help the customer. I was very impressed. Thank you for making my visit a nice one not a stressful one.

al
Review №19

Justin is the guy to go too! Super friendly and informative. Got us the best deal possible with no pressure once so ever! 10/10 recommend

An
Review №20

Joe was very helpful & answered all of my questions. I highly recommend him & the Mankato store for your cellular needs.

ke
Review №21

Every time I visit the store They give me excellent service and the employees are extremely genuine about helping me out with any problems I have. Antonio In particular has helped me get the best service thats cheap and affordable for me as a stay at home dad..

br
Review №22

Justin was so helpful today! Im so glad I stopped in. Originally I went to Best buy to purchase through them and the price just seemed off. I was able to stop in, Justin helped me get a better price than Best buy offered and helped me get my military discount. Ive been with att for years and no one has asked that before! I feel so grateful he helped me out so much! I cant wait for my new pixel 5 to ship, I will be stopping back for an easy set-up!

Ca
Review №23

Super smooth experience! Elijah was very professional and helpful!

Ja
Review №24

Brian is my manz. I had busted my phone and he gave me the best recommendation on what to do. Fantastic service. Will be back

Br
Review №25

Worked with Joe and Jess, needless to say they were extremely knowledgeable and helpful. Really appreciated the information provided, to ensure my family received the best deal possible.Follow up visit with Jesse for a migration to first net. Ran into issues which Jesse diligently solved. Absolute rock star!! Will be back!!

Ta
Review №26

He’s very helpful and extremely nice good guy knows his stuff very well

Do
Review №27

Elijah was most helpful and made the experience of upgrading and buying a new device the least painful ever.

An
Review №28

Very happy with your services and a great Rep we had awesome service he is.

De
Review №29

Superb customer service! Loni and the staff go above and beyond to get you what you need and help out when you have questions or issues.

So
Review №30

Awesome experience with joe, terrific guy, friendly, funny and very helpful 10/10

Ku
Review №31

Randi did an awesome job. I had issues with my bill and, while it took awhile to resolve, she stayed on top of things until the end. Awesome service and follow thru! Dealing with my previous mobile provider was a nightmare. So this was a breath of fresh air.

Jo
Review №32

Antonio was very helpful. Very much appreciated.

Ne
Review №33

I worked with Elijah twice now. And each time he was amazing he answered all my questions and was very kind and friendly. He does an amazing job at making sure I completely understand my phone. Great job cant wait to use my phone now.

La
Review №34

Max was the greatest helping in getting my new plan going with AT&T. So far the best service ever!! All three times coming in to do everything all the employees were so helpful. I highly recommend

Li
Review №35

Elijah helped me, and service was terrific !!!! 5 stars !!!! Helped me so much, and a. Very pleased !

Mo
Review №36

I had the opportunity to work with Joe today and he was very knowledgeable! I got exactly the product I wanted and was able to save money while doing it. Appreciate the great service!

Ja
Review №37

Elijah is very helpful and knowledgeable! I never have a bad experience with him!

Ja
Review №38

Elijah is one awesome employee! He helpedme me so much choosing what I needed. The manager Justin was always an amazing helpThey both went above and beyond!

Sa
Review №39

I went in to switch from Verizon, and even though it was a long wait (iPhone launch day), they were very helpful and didn’t sell me anything I didn’t need. Antonio was very helpful and personable. Highly recommend asking for him next time you’re in!

De
Review №40

Elijah was very helpful and polite. Very easy to work with

Sa
Review №41

OK I have been doing business with AT&T for a long time and have had several instances where I needed help and have gotten it from Jesse and I hope you have more employees like her she’s very smart and knowledgeable at what she’s doing thank you.

Wa
Review №42

Had an amazing experience here today. I had great help answering all my questions. Elijah and Antonio were amazing. I recommend this store to anyone.

Ro
Review №43

Antonio was just amazing walked me threw all of my tech question and got me setup on the right path with my At&t cardock and answered all my question, good person very helpful keep him around.

Zo
Review №44

Max was extremely helpful and patient. Took him a few hours and lots of transferring but he was able to solve my problem without much stress on my part.

Cy
Review №45

I came into activate a new line. Joe was excellent at helping me do just that....and then some! I was overpaying on my bill and he got me on the best plan for my extra line! Thank you!!

An
Review №46

Jesse spent great deal of time discussing plans and options and brought up firstnet that may greatly benefit us professionally and cost wise was smart. Then spent even more time getting things transferred over.

du
Review №47

The people and the service was amazing!! It wasn’t like talking to a wall, they actually want to connect with each and every customer. I was helped by Joe and he couldn’t have made my experience getting a new phone any better.

Ke
Review №48

Elijah helped me get my new gear watch 3 set up. He was on top of everything and did great.

li
Review №49

Elijah was so great at helping me get set up with my new apple iPhone and I watch! I transferred over from android and I’m so satisfied with the service I received! Thank you so much Elijah! You’ll do great here!

Jo
Review №50

Antonio Casillas is an excellent employee and is very helpful and patient. I highly recommend him!

Ol
Review №51

Very good experience. Joe was very good.!

Ch
Review №52

Elijah was very helpful, friendly and gave us the information we needed to fix our issue. Would definitely go back to see elijah again for any other issues.

Is
Review №53

10/10 recommended coming here awesome service and very helpful

Ma
Review №54

Jake was fantastic. And so helpful. And Justin is a wizard with phones. This is why we love ATT and not to mention we never drop a call!👊💕

Ca
Review №55

Excellent customer service

Ro
Review №56

Justin best service Ive ever had great to deal with

La
Review №57

Elijah helped us today and was wonderful! So helpful and fast in setting up our phones...very friendly! Great service

Eu
Review №58

1854 Madison AveMankatoMadison and the store Manger Justin were very helpful and got my fiancés phone transferred to a new phone.

La
Review №59

.Madison did an excellent job and introduced me to the new samsung s21+

Ca
Review №60

Yesterday my husband and I were Verizon customers; today we are with AT&T. We went to Verizon to get new iPhones. Verizon refused to help us after waiting 20 minutes beyond our appointment time. We went to AT&T and were immediately helped by Maxwell R. He was absolutely wonderful! He helped us with new AT&T accounts and then set up our phones and watches. Today we finalized everything with the help of Max and Justin. I am so pleased with the service we received at the AT&T store on Madison Avenue in Mankato, Mn! Thank you so much Max and Justin! Catherine McCartney

Ti
Review №61

We were amazed by the terrific service from Max and Justin. There was a lot of setup needed for our phones and Apple watches, which seemed easy for them.It was great to find this calibre of customer service when it seems to be disappearing completely. Just a few minutes earlier and a few blocks away, the Verizon store on Madison Avenue in Mankato, MN operated in the dungeon for customer service — there we were treated rudely by both the person at the door and the agent who was there to help. We had been Verizon customers for so many years with great service; its deterioration was very depressing.But, it feels good now to be with AT&T in Mankato. The entire store was a comfortable place to be, mostly due to its staff. Thanks.

Ju
Review №62

Elijah made my experience at AT&T great! He was very friendly, knowledgeable, and patient with all my questions!

Da
Review №63

Randi was fantastic and was very knowledgeable and helpful.Great service! Happy customer!

Wi
Review №64

Elijah has been fantastic to work with at the at&t store. If I ever need to come in to the store that’s who I’m looking for. 👍

ka
Review №65

My husband and I came to ATT for a new phone and to fix the glass on another. Joe helped us and was so patient with us, and he had so much knowledge about everything. He steered us thru all our questions, was very personable and treated us like friends. His service was top notch!!! We actually came in two other days for help and Joe helped us each time. Love ATT and their service and Joe was the most helpful person ever!!

Ja
Review №66

Justin did an awesome job with my trade in today

Ka
Review №67

Very good help!!

a
Review №68

Outstanding service! Justin found me an amazing deal that was much cheaper than my plan at Verizon.

Au
Review №69

Elijah was great! Very helpful, patient and knowledgeable...

Co
Review №70

Elijah was amazing, greeted me from the door . Answered all my questions left with my daughter tablet I would recommend him to anyone . Great Job

Ru
Review №71

Jesse was amazing and answered so many questions so patiently!

Sa
Review №72

Very helpful and friendly staff! Great experience overall.10/10 recommend this AT&T!!

Tr
Review №73

Randi was amazing and helped me out so well got the numbers i needed transferred perfectly and it was fast service!

Er
Review №74

I’m sorry I gave you 4 stars 3 years ago I was evil Eric then

Jo
Review №75

Had a great experience at this branch. Elijah had great customer service skills and was very helpful.

Da
Review №76

Very handy and helpful. Thanks Elijah!

Za
Review №77

Justin did a really great job helping me!!

Ol
Review №78

Awesome staff and great service! Highly recommend.

Ta
Review №79

Great service by Randi. Super helpful and charming. All and all great service.

Ma
Review №80

Micha, was very helpful, great customer service!

An
Review №81

Stoped in about 2 months ago just looking, walked out with amazing phones way cheaper bill. The staff was extremely supportive and helpful. Jess & Randi where so Patient with us and answered every question & did get Frustrated with us. We walked in not wanting anything & walked out with service thats amazing. Because of the staff we will be AT&T customers for a long time!!!!

Br
Review №82

Justin helped me get my new iphone 12 pro. Outstanding customer service, 10/10.

Ch
Review №83

Elijah was a great help and fun to work with. Great attitude.

Pa
Review №84

Quick, knowledgeable, painless! Love the service at this store

Al
Review №85

Antonio was able to help us when no one else could, thank you man! 🙌🏻

Na
Review №86

I had great services and solutions with Jake at Mankato store Outstanding!!

De
Review №87

Made sure we understood my bill, which we were having trouble with

be
Review №88

Elijah was so patient and helpful with us and waited with us while we were waiting on authorized user access. Very good experience thank you

Ja
Review №89

Elijah went through a lot on this hookup. Great Job

Do
Review №90

I’ve heard some real nightmare experiences from this place! Do not go! Josh is a creep and your better off going to a different store

Et
Review №91

I stopped into the store today to be fretted by Randi . She listen to my issues and fixed my phone quickly . I would highly recommend her for all your needs .

As
Review №92

I usually hate shopping but it was very easy and painless lol Antonio was very polite and accommodating! Highly recommend 👍 they thought my dogs were cute which was an added plus ☺️

Da
Review №93

I switched my service to AT&T here back in May and Antonio was the best! He was patient and personable, making sure that all my questions were answered. I think this was the first time I had ever gone to a phone store feeling more confident & content when I left rather than stressed out and cheated. Thank you Antonio for the great customer service experience!

Br
Review №94

Eliiah was AWESOME

Am
Review №95

Max in Mankato was so great in helping me!!!! Thank you!

Sh
Review №96

Elijah was wonderful and has amazing customer service! It was a pleasure working with him!

ti
Review №97

Jake was very knowledgeable and professional and Justin was phenomenal. We will always come back!

Du
Review №98

Justin was amazing and very helpful!!

Ru
Review №99

No clue sat in the car and waited for my husband

Br
Review №100

Staff is friendly and helpful, but do not always know details of some of their products, but they will try their best to find answers

Information
15 Photos
100 Comments
4.3 Rating
  • Address:1854 Madison Ave, Mankato, MN 56001, United States
  • Site:https://att.com/stores/minnesota/mankato/116697
  • Phone:+1 507-386-4615
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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