Worst place I’ve ever lived in my 5 years of college living. Our house flooded every time it rained, they didn’t believe us or do anything to help fix it. Dry wall all the way along the basement rotted out due to water damage along with water damage on all wood in basement. Basement bedroom is not livable due to flooding. Ceilings in rooms upstairs were all cracked and one even fell down our first day in the house. Nothing was cleaned either when we moved in. Many attempts to have Rent MSU come fix the issues in our house yet we got ignored until the past 3 months of living. Before we signed the lease we asked if they were separate and we were told yes but when we went to sign it was a joint lease. Not acceptable. If I could’ve given 0 stars I would’ve. Would not recommend living with Rent MSU. Good luck to those who move into our house next, you’ll need it with this joke of a rent company.

The day we moved in my room was flooded in the basement (it was carpet). We called RentMSU 3 times a day for 2 1/2 months before we got a response and even then, it was only because we had the fire Marshall involved due to unsafe living conditions upstairs. After they reached out NOTHING was fixed. Their way of “fixing” was to nail a small piece of plywood to the ceiling in one of the upstairs rooms that was literally crumbling apart. We were also told that our lease was NOT a joint lease and it wasn’t until one of our roommates didn’t pay that we were informed that it was in fact a joint lease. Please, don’t put yourself through what multiple people have gone through. The prices can be cheap but it is not worth it. Do yourself a favor, put in the extra $100 a month to get a decent place where the management actually cares about their tenants.

Worst experience ever. Poor communication and no business ethics. They will also lie to cover their own behind. Dont return calls or text messages.

After moving into our house with rent msu they worked very well on fixing and helping us with everything we needed. The staff is very nice and respectful of our house whenever entering.

I live in a 2 bedroom apartment in Downtown Mankato. It is newer and updated especially compared to many others. I love the location and for the amount I pay, I think it is a great value!

RentMSU has affordable prices for their houses. Utilities can be a little expensive. Maintenance has always come to help out and they are usually quick at coming and responding.

Rent MSU is run by unresponsive, and negligent management. They do their best to charge the most for the least amount work and use services for paying bills that charge as many fees as they can. Avoid renting from them if you can.

Fantastic place to find apartments and houses for students here! All of the people were super nice and helpful. Our tour guide Anne was very nice and knowledgeable and helped us find a cool place in Mankato!

I have been renting with RentMSU for the past 5 years at various locations of theirs. Molly always makes sure any issues are taken care of and addressed promptly, as well as Matt who works hard on the maintenance of the houses. I wouldn’t want to rent with anyone else!

Signing a lease with RentMSU has been the best decision I made as a college student! The options are endless with all the AMAZING HOUSES they have to offer. From the management staff to the maintenance crew, they respond immediately to any issues you may have. My living experience through RentMSU has been such a positive experience, I’m excited to renew my lease for another year!

Overall I had a good experience with them. Maintenance crew was a little slow in the beginning of the year but they really improved as time went on. Never had a huge problem with them.

RentMSU is an amazing resource for students looking for off-campus housing. My roommates & I saw several well-maintained living spaces at affordable prices and are extremely excited to live in the house we settled on next year!

Moved into a duplex and was told there would be NEW carpets in the living room. Got to the location for move in and there was no new carpets, they were not shampooed as we were told and I filled my vacuum bowl/filter 3 times. I brought up not receiving new carpets and the gal helping me knew nothing about it and told me management would call, I never received a phone call. I did receive a text from another Rent MSU working though, but still no contact from management. Other than this issue, the location is great.

I am a student at MSU and this is my 3rd unit in Mankato. This year is the first time renting through Rent MSU. They are a great management company. During the tour, me and my future roommates were taken to multiple units to view in their van. Since living here management has been great at communication. They cut our grass frequently and they plow the same day it snows. They even left us a bag of candy at our front door today for Halloween. I had to leave a review because they have been nothing but generous to us.

Do not trust these thieves. Do not count on them for anything. They will bill you for things they dont even provide. If you have questions, they wont pick up your phone calls. The worst way to go as far as finding a place to live.

Anne was very helpful with sorting stuff out with our lease and showing us houses, she also was pretty good at replyingT-shirt size: M

Wonderful living experience. Lived through 3 different rental companies throughout my 4 years of college and Rent MSU was by far the best. Quick response to maintenance issues and very understanding. I wish I would have rented with them my whole time in school. Molly Anderson is extremely helpful and is great to work with. She truly wants to give the best experience possible.

Great tour guide, answered all questions, knew her stuff! Very trustworthy organization

Worst place you could rent from. House was in terrible condition when we moved in. It smelt like cat pee, there was still food in the kitchen, and there was still belongings from the previous renters in our basement. We got charged for them cleaning the others belongings out of the house when that shouldve been done beforehand. They raised our rent on the lease without acknowledging it to us. The pipes in the basement freeze in the winter, therefore, they placed a space heater near the pipes to prevent this from happening. Originally, they paid for that portion of the electricity bill. Then suddenly they stopped paying for it, resulting in our utility bill to sky rocket. We tried calling to get this settled but they NEVER pick up the phone. We only recieved $6 back from our security deposit from THEIR OWN maintenance problems. There were so many safety violations in the house and they did not care to make any repairs.

I highly recommend finding any other management company for your housing needs. These people are so unprofessional and NEVER answer any phone calls/respond to voicemails. We moved into a house with black mold growing in the basement and it took a whole month of living there for them to finally do something about it. Not to mention they charge an arm and leg for the last utilities bill that they neglect to tell you that they double it at the end. Worst experience ever, not even sure how they call themselves a business.

The current leasing manager is super easy to work with and very flexible with scheduling tours.

After looking at 11 different apartment complexes in Mankato, my boyfriend and I finally settled on an upstairs unit in a house near Downtown Mankato. We chose this unit for its proximity to entertainment, in-unit laundry, and all utilities included in our rent for added convenience.Immediately upon moving in on August 1st, we had to thoroughly deep clean our unit before we unpacked. We also had to call for a few maintenance fixes, which were completed relatively quickly after I spoke with the property manager, Molly. Since then, we haven’t run into any problems and all staff have been very accommodating.Overall, our living experience has been very satisfactory and we truly enjoy the unit we are in. We already signed on for next year, but are hoping to stay a third year until we graduate. There are several great qualities that couldn’t have been beat by any of the other 10 units we looked at, and it was a no-brainer, bang-for-your-buck choice to choose the unit we were in.The management has also been very accommodating with my ESA, and I’m grateful for that. I would recommend RentMSU to anyone looking for an affordable place to rent with some added privacy of living in a house.

Very welcoming and professional. Highly recommend going through RentMSU!

Rent MSU is the worst company I have ever done business with. If you are considering renting from them, DON’T. They are unresponsive and don’t care for renters.

I have rented from this company for 3 years and just signed my lease for a fourth year. All the staff has been wonderful! Blake (Lessing guy) was flexible with me in setting up a time to show me other properties for me to live in that fit into my price range. Brooke, Carolyn, and Molly (site manager) are always very timely in addressing any questions or concerns that we as tenants may have & are well equipped with problem solving skills.

Absolutely the worst... the people seem nice at first for sure, but they never respond to you about important things, tell lies like no one ive ever talked to before making you pay a bunch of money that they told you you would be discounted and then tell you that you have to pay it or you will get evicted, never fix anything!! our laundry has been broken for over a month and we have gotten no responses. we had a bat problem but they wouldnt send an exterminator so we had to get rid of them ourselves everytime they showed up, there was a moldy freezer left in our apartment from the previous tenant and they wouldnt remove it, i have so many more stories and ive only lived here for about two months!!! find literally any other place to live.

As a college town tenant, I’ve had a really good experience with the staff in the club house and at the RENTMSU location down town. The club house staff is always welcoming and willing to help me when I walk in. All of my house’s maintenance issues have been resolved with in a few days of submitting request. Looking forward to living here next year too!

Rent MSU is amazing! Ive lived in several locations throughout my time at MSU and Rent MSU has provided the highest quality of housing for college students time and time again. The Quarters provide a great atmosphere with full amenities and they are located just a short jog from campus (I hate jogging). If you want a nice, clean place to live with laundry included, convenient online billing, a hot tub, gym, bus to campus, study lounge and an exciting weekend environment, look no further. Making college great again one housing unit at a time.

We have had two great experiences with the Rent MSU management staff. The first was in August, 2015 when my daughter moved into The Lofts. The unit had not been properly cleaned by the previous tenants, so the three girls moving in had to spend some time deep cleaning before bringing in their furniture. When we contacted Shayne about the issue, they gave each girl $50 for the time they spent cleaning. She was very responsive and professional.The second experience was in April, 2016. My daughter and a roommate are moving from The Lofts to The Quarters in the summer of 2016. When they toured the property, they were told they would be assigned to the building of their choice, in a corner unit. This was not in writing when they signed the lease in October, 2015 so I warned them that it might not happen. When they got their apartment assignment in April, it was not the building or unit they had discussed with the leasing agent. I called to discuss the situation with Danielle. She was very receptive to fixing the situation and promptly contacted the site manager, Mandy. Within 30 minutes of my call, I received an email that they had re-assigned my daughter to the desired building. They were, again, very professional, prompt and courteous. A great customer service experience!

Truly a terrible place to be in business with. The property we were in was absolutely terrible, the house wasnt even level. Barely livable. Place was infested with every kind of bug imaginable when it wasnt cold out. And when it was cold the house was so poorly weather sealed we wasted so much money on heating just for it to be 40 degrees. That house was just an accurate representation of the company as a whole. Maintenance requests were barely dealt with if at all: they wouldnt fix broken outlets, wouldnt replace light bulbs that burned out day one, and they wouldnt even give us keys to the bedrooms. And when mold was growing in one of the bedrooms they basically blamed us and didnt offer any help. 100% regret renting from them. Stay away if at all possible. I would give them 0/5 stars if I could.

Rent MSU has made it super easy to find places to live. They give you all the options you need to find the best place possible. They have a really friendly staff and some really nice places available. I would recommend the Quarters to anyone who is looking for an apartment with a ton of convenient and nice amenities at a reasonable price for what you get in return.

RentMSU is tailored toward college students and can accommodate anyone in any situation. They understand that certain circumstances may come up and help all tenants on any issues. Staff is very friendly, professional and always able to help everyone. I absolutely love living in the Quarters! Each tenant gets their own private bathroom attached to their bedroom and the apartments are all homey and spacious. The clubhouse was the deciding factor on why I chose to live here. They have study booths that I use all the time along with a coffee machine. There is also a game room that has pool, darts, air hockey, a golf simulator, and much more! There are also multiple pools along with an 80 person hot tub. Upstairs is the workout facility and tanning beds. Everything that you need is right there! Management and staff are always super friendly and helpful. They answer any questions or concerns that you may have. Maintenance is always there to help right away with any other issues that you may have. It is the best place I have lived while going to college at MSU and I am looking forward to living here again next year! I would highly recommend it to anyone interested!

Not entirely sure what the negative reviewers are complaining about. Its a college dominated town, and from my friends who visit, our college living is PHENOMENAL. While yes, things can be a bit noisy from time to time (COLLEGE), and Im also living in The Quarters (so newer), I have had great success with the management being helpful. Considering where youre living, and the amenities that are included with your rent... GREAT price.

Would not recommend and would give a zero if I could, however if you do choose to go through them, I strongly suggest you work with Blake. It seems that he’s the only one that knows what’s going on around there.

I rented all through out college. I loved how they had the utilities payments set up for you online.

The only reason this place is getting 1 star is simply because I can not give them 0. This review is specifically towards the staff of COLLEGE TOWN. This is some of the worst service I have ever received. Not only are the staff rude and unwilling to help when we come into the club house. But they DO NOT answer their phones, and always claim to be on lunch breaks or meetings. As a PAYING tenant we should not have to walk all the way to the club house to have simple questions asked because they are too lazy to answer. Example: this morning my roommate called and the phone rang twice before being sent to voicemail. My roommate then went in to the clubhouse to ask why the phone was not answered and this was the response sorry I was dusting. Also, they love scamming you for all your money. As if we are not paying enough already (being broke college students), they love to find all the small things to charge you for. I wish they had adults running this place.

I have been living in a Rent MSU house for just under a year now, and my overall experience has been good. Rent MSU offers a variety of different living options such as their houses, apartments, and of course the Quarters or College town. My suggestion to anyone interested is to live in the Quarters or College Town, because if you are fine with spending $50-$100 extra a month you will have a much better experience.Our house is downtown and it is large and spacious in the common areas however my room is small and is freezing in the winter. I do not think the price I pay comes close to being a match with my living space. The house is old so it will naturally leak heat and utilities can be expensive in the winter. My room only has one power outlet so I am limited to what I can do in my room with electronics. Despite these few negative things, the houses location is close in relation to the bars downtown which is nice if you like going. Also, me being a college student, the location is a lot farther away than I would like for the price, as it is about a 30 minute walk uphill, and if you drive you have to either test your luck in the free lot for a spot or buy a parking pass.

Rent MSU is awesome!! They are very organized and efficient! Never had any problems! Theyre very helpful with any questions or concerns I have. I would highly recommend renting a house or apartment with them!!

Never rent from this company. Very poor management that preys on vulnerable college students who dont know any better. I know so many other people who have had horrible experiences living here that I could go on forever and ever. I feel obligated to add to the list of bad reviews so that people know to avoid this place at all costs even though I havent lived at a RentMSU property for a few years now. Oh and they bribe their residents with incentives so that theyll write good reviews for them to cover up the true reviews.

Ive lived at the Quarters, managed by rent MSU for a year now. I would not recommend this place to anyone unless someone else is paying it for you.There managers are incompetent. Making promises or telling you things are one way and then doing something completely different.Parking has always been an issue, I dont even think they have enough parking for all of the residents here. I mentioned to them to have assigned parking so people can be at least some what close to their apartment and the response was that would be too hard and no one would follow it.The club house is a joke. They have games, but take away certain things, (i.e. ping pong balls/ paddles) because people living here kept breaking them.The pool has been shut down at least 3 times due to the fact that they dont have people monitoring it and they allow people to bring in glass and then they have to shut it down.The hot tub was never open during the winter and when it was it was from 10-4. (people have class and work during those hours.)The gym equipment is a joke. I believe at least 2 of the treadmills have been broken the entire time Ive been here.Snow removal was non existent, one day there was ice everywhere on the side walks, coming home from work both me and my roommate fell and bruised badly, management did nothing about it.There is garbage and broken glass everywhere all the time, multiple complaints to management did nothing.Security guards do nothing ever. I had to call the police multiple times for fights breaking out, out side my apartment at 1am.There is constantly people who dont live here using the amenities that they dont pay for.I have put in multiple work orders and nobody has come to fix the items I said needed fixing. Every time I call and talk to management they have excuse after excuse for everything. I absolutely hate this place. IT IS NOT WORTH IT AT ALL TO LIVE HERE!

What an absolute joke of a property management company. Inadequate in every way. They thought it would be allowable and safe to allow kids to move into a house that was INFESTED with cockroaches and three other invasive insect species, had with rodents in the walls, and mold in almost every crevice throughout the house.They take weeks at a time to get back to you on simple matters that require little to no work to accomplish. They will do everything in their power to extort you for all the money they possibly can with no explanation as to why. AVOID RENT MSU AT ALL COSTS. They offer no advantages compared to other management companies and if possible rent with anyone else besides RentMSU.They are understaffed and do not have the work force to keep up with their residents. On top of this, the manner in which they do treat you is appalling.

I have lived in two different areas for rent MSU. I have lives in College Station and Quaters and both of them are great living places for college student. They are cheap and most people who live in the areas are super easy to get along with! Highly recommended!

I like how they make it easy to pay your rent and utilities online all in one place. Never had a problem. Fast maintenance, and staff is always friendly and cool!

The girl who answered the phone was very polite, and helped me with my questions.

Hands down the most unprofessional management I have ever encountered in any business. We are current;y renting a house that is hardly up to code, poorly insulated, with appliances that are constantly breaking. When said appliances break, we submit maintenance requests that go weeks without action.Our refrigerator broke conveniently right after we moved in, spoiling all of the groceries we had just purchased. Upon sitting down with our property manager and the property owner, we negotiated compensation for our spoiled food in the form of visa cards. Being college students, we never had the time to pick up the cards until the end of December (negotiations occurred in October). We went into the office and talked with Molly (she rocks), she was not aware of the situation but gave us the okay for a visa card. As we returned less than an hour later, we were lectured by Molly, with her office door open as she called us DESPERATE. Never have I encountered this level of disrespect in business. College students are their customers and they have no problem degrading them.They consistent;y disregard state laws in terms of leasing codes. Their inspections last roughly 30 seconds and are not thorough enough for any sort of insurance company.DO NOT rent from this company! They know that they are the primary leasing company in town and will not hesitate to hold that over your head. I would rather live in a tent, its the same temperature as our house. This company should be investigated and shut down for their shady management tactics. Go Mavs.

My sophomore year I signed a lease with 5 other people for a 3 bath 5 bedroom home. The place had a nice porch with windows and it seemed decent at the time.When it was time to moved in the place was completely trashed. I could only identify two bathrooms; the Third bathroom was in the basement which was covered in broken glass. The basement was so trashed it looked inhabitable. The porch had all destroyed windows and they stated they would not be repairing any of them. The house was a complete disaster. We took legal action and were able to get out of the lease.Living here should be last resort. Freshmen this is for your benefit; parents if you are reading this, do not rent with this disaster.

I’ve only rented with this company for TWO months now and already they have contacted me repeatedly pestering me to renew a 12 month lease that literally just started. Nobody at the office answers their phones when I call. When we finally agree to renew so they stop pestering us they tell us “you can only renew if you agree to a $550 rent raise or agree to an additional roommate to pay the difference. We live in a 5 bedroom house and all the bedrooms are already taken as we have 3 kids. I’ve never encountered a more greedy inconsiderate and unethical company. Would not recommend anybody rent from them. They will rip you off any chance you get and know exactly how to exploit vulnerable college students.

I tried calling all day yesterday to get a tour of the lofts and got no answer. Left a voicemail last week and got no call back. If youre not going to be professional how are you going to get any business. Or happy tenants. Very irritated right now because it says the hours are 9-5 and it went straight to voicemail. Dont put hours up that you arent even going to follow. How unprofessional. Did you even get a degree?

No problems while living here but terrible afterwards. They tried to charge me for painting (150.00) when I left the apartment spotless and only used the wall to hang posters. They had no evidence to show me of the need for painting and were not communicating with me whatsoever. It took for me to leave a very angry voicemail for them to act. Be sure to take pictures of all damages like I did because they will try to screw you over in the end.

I currently live at the Quarters at Mankato through RentMSU and this has been my favorite apartment complex I have lived at! The amenities included are awesome. Multiple pools and a large hot tub along with a nice game room and even a golf simulator. Having a gym in the clubhouse is really nice and convenient and saves you from the monthly gym fees. There is a modern lounging/study area and always free coffee in the clubhouse. The staff is incredibly nice and helpful with all my questions. Any maintenance requests Ive had were taken care of really quickly. It is one of the newest apartment complexes in the area and I think it is a great price for the quality and amenities.

Thought I lost my key, didnt lose my key. So many panicked calls and emails. Hannah was amazing and made sure that Id be able to get into my apartment even though I was coming from two states away! Truly amazing in a very stressful situation

While my leasing situation with RentMSU is not the best due to problems with my roommates side of things, that has not stopped them from treating me like garbage over the phone. I rarely get upset with people over the phone, especially when I just need to get something done. But if your company thinks its professional to be completely unhelpful and rude when Im merely trying to resolve our issues, well, thats enough for me to go online and leave a one star review. Ive heard from multiple other people, even acquaintances, that theyve experienced similar. No doubt they have some genuinely nice people working for them, and its obviously hard to deal with college students doing whatever they want, but thats what you signed up for when you went into college leasing.Maybe consider treating the people who pay for your job to exist with some professionalism. We may be college students, but were *mostly* all adults and I highly doubt you would talk the same way to my father. College Town and The Quarters are nice but not I can treat my tenants however I want nice.Edit: Forgot to add that the internet is HORRIBLE. Building a brand new complex the size of The Quarters and not installing fiber optic lines is downright moronic. 20Mb/sec tops in 2016 is pathetic and anyone born after 1960 should understand that.

I lived in The Edge for one year. During the year, RentMSU really did a lot. The staff are friendly and they reply email pretty speedy. I graduated, or I would definitely live in there for longer.

I lived in college town (owned by rent MSU) for one year- the house was huge & the closets were even better ! It was so nice to have our own living space & to have a space that had a pool and a work out facility !

Would give 0 stars if possible, landlord found excuses to enter premises literally twice a week. Heat either works on overclock or not at all. Neighbors all want to party. Noise pollution galore. Will slip in extra fees and hope you dont notice or cant explain it away. The other positive reviews above me are from a reputation recovery service or botted. Literally only good thing is central location. Sadly Rent msg has a monopoly on rent in this town, and frequently abuses that. Awful management, awful maintenance, no support, constant entering premises (although with necessary warning, 2 or more a week is totally unacceptable) while they try to sell the property you rent from under you to someone who WILL charge more, and fight you on your lease across the board. Cannot recommend. Find independent renter

If I was able to give a 0 I would. For living in College town I would have to say this is by far the worst renting experience I’ve ever had. They never answer your calls let alone return them, and find every little thing possible to try and charge you with. Would never recommend even if it was the only agency in Mankato.

Rent MSU is a complete slumlord. When I moved into my house it was not cleaned. There were cups, food, and garbage all around the house. There were cracks in the walls that fed cold air in. The heat didnt work for the first few months of winter. And they charged us when we moved out for all preexisting damages even though we had them charted upon move in. Rent MSU is a complete scam and is by far the worst property management group I have had to deal with in the past 6 years.

They will not fix any issues that arise with their houses and dont have enough resources to properly manage their properties. All they care about is getting your money.

I live in the quarters and it is a great place managed well and has good upkeep rent may did a great job and Im am returning to live there for another year

Shady company that only looks for a dollar. I went with rent MSU after hearing nothing but bad reviews from other people and I shouldve listened. Nearly impossible to contact, their staff is not managed well, if there even is a manager, because its chaos. This review is almost pointless because basend on word of mouth and reputation alone Rent MSU is already garbage. The only way they stay afloat is because of school affiliation and the fact that they have thousands of new students who are unaware of their reputation. Rent MSU knows it is a bad company, and they cant/refuse to fix things and change. Thats lazy, irresponsible and it reflects in their character and staff. Find another place to live, your dollar isnt worth it.

RENTMSU is just like any other company who sees $$ and not service as a priority. Yes the Quarters and College Town look luxerious, but are appeared to be built cheap once you move in and are actually using the space. I have lived in 3 of their properties (I keep asking myself why) and have always had issues with them not being clean and having several maintenance issues when moving in. One of many examples is when maintenance came to fix one issue and we asked them about the stove burners not being even. They told us they were not the correct burners installed and to put in a new request and that they would be back. 3 weeks later and the request online says resolved in the comments area is says tech had no time as was fixing a different issue. Well the issue has not been resolved. They do not answer their phones and they always go to voicemail. If you want a renting company who values their properties and service I would choose a different one to rent through.

DO NOT RENT THROUGH THESE PEOPLE!! These people are just trying to steal your money and they do not care about you or your personal belongings. For example, maintence just barged into my place downtown to fix the AC, but did not let us know they were coming and when I got home from work they had moved a rug, kitchen table, and side table into the middle of the kitchen and did not bother to put it back. I talked to management about this and they did nothing and had nothing to say. Then when I moved out I was charged $105 for cleaning and maintence. We cleaned top to bottom and left that place in better condition than we found it and we did not break anything. So I called and they said the owner decided to not charge us maintence. They still want to charge for cleaning but REFUSE to show me a receipt of them actually having someone go in and clean. They say they are not required, but from the condition I moved into that place I promise you they do NOT hire cleaners to go in and clean. Please do not waste your time or money here!!!!

I spent some time living with a friend at a house owned by RentMSU. The house was always well maintained and people at RentMSU are super friendly and easy to deal with. Looking for a place to live? I highly recommend renting from RentMSU!

DO NOT RENT FROM HERE. They charge you for things they are responsible for and they never get back to you. They do not fix the place before you move in and you get stuck with broken things in your house. They do not give you any information and the staff are rude. I got stuck with a broken roof and they did not fix it for a long time and when they did they were rude and tried to blame us.

Terrible company. They are the worst at dealing with their tenants because they dont care. If you sign with them, expect multiple illegal and near threatening demands, little help, and no breathing room. If you ask them to do anything for you- including maintenance requests- they will shove it in your face without mercy or charge you for it. They nickel and dime every possible little thing to squeeze money out of you through guilt trips and scams. RentMSU should get their renting license taken from under their feet!

They answer any questions we have asked and helped as much as possible with any small problems with the house. Have been with them the last two years and have had little to no problems living there.

Bad experience

Horrible communication and responsibility, they take your money and never get back to you

Dont be fooled by the name of the organization, RentMSU is in no way affiliated with the state college here in Mankato. They have poorly maintained houses in the downtown area as well as over the top pricing for mediocre apartments and town houses. When we moved in we expected the house to at least be clean and orderly, however the whole property was trashed from the previous tenants and they were very slow with the following maintenance requests. Expect bug infestations in most of these houses, as well as mold. RentMSU did not budge on any of our requests until we threatened them with legal action and even when they did it was for their benefit considering all we wanted was to get out of or lease, which they would not let despite breaking their own terms in the lease. Would recommend seeking other options before choosing this one.

Couldnt agree more with the previous posters about Allison, and the effectiveness of the company of addressing issues with properties. The other actual posters not google users were spot on, I would only assume that RentMSU inflated their score with fake postings.

Horrible rental company. They had no sympathy when I had to move up to the cities and made me pay a full lease of rent (12 months). They would not help me find a subleaser or help me with the cost of rent even though they were already making 4500 PER MONTH on the house. Would not recommend. Also very slow at maintenance requests and other requests by tenants.

They were helpful and had a great demeanor. However they came across as a tad unprofessional.

Terrible-Terrible-Terrible. If Google had an option to subtract stars I would without hesitation. The only reason that RentMSU is still in business is because they own many of the housing options available for students around Minnesota State University. I have been staying in The Lofts, and as an engineering student, let me tell you for what ever credibility I may hold, the place is built like a shanty town. The walls are extremely thin, none of the appliances work longer than a few months without something going wrong. I assume that the insulation within the walls is practically non-existent. The furnace runs steady and we only have it set to 66.On a more positive note, we couldnt pay our electricity bill or gas bill for the first three months because RentMSU sent the wrong addresses to the utility companies when the building was being built. I finally called the electric company to figure it out and was on the phone with them for TWO HOURS setting things straight. RENTMSU still was unaware of the problem.... how long would this have gone on if I hadnt called???? Still to this day we are being billed for a unit with a different physical address completely, our billing address was just switched so we would receive our bill... who even knows if I am paying for MY utilities... RENTMSU hasnt seemed to concerned...We were hit with a big bill then, which was fine but it was nothing like the utilities estimate that RENTMSU gave us before move in. We live very conservative as a unit but our total water, electric, heating bill averages 200 a month...When we moved in there was paint and scratches all over the hard wood floor, keep in mind these units are brand new this year and I am the first living here... I spent a night when I moved in scraping paint off the floor with a knife because it looked like hell.A funny thing about our apartment and a very good example of the kind of company RENTMSU is.... when you walk in the front door the air ducts are exposed. Normally and properly you would attach the vents for the rooms and then seal the seam with tape or silicone, well the first vent (the one you can see from the front door) is sealed. The rest throughout the whole apartment are roughly screwed on and leak air, its pointless to even have an adjustable flow vent....Parking is another fun adventure! when we signed our lease at the beginning of the summer we were told that there would be no issues with parking, that we would all be able to park around the building... well surprise!!! No you cant anymore, only one person from each apartment can park near the building, the rest are stuck walking down the street to another parking lot.Building Security: one of the attractants to The Lofts for myself was that the building was supposed to be secured completely so that only tenants with a magnetic key could enter the building... that worked for about the first two weeks... then the locks broke... and they still arent fixed and it is now December 2, 2013. So any old person can wonder into the building... an example: mid October there was a gentleman that was very intoxicated in our hallway banging on our door. I let it slide for about the first hour. Hour #2: The cops show up, it turns out this guy has a warrant out for his arrest... and he was just chilling in our hallway... why you ask?! BECAUSE THERE ARE NO LOCKS ON THE EXTERIOR DOORS!!!!If you are a parent looking for a place for your child to live: Please take my advice and look elsewhere. I agree that Student housing is going to be lower on the quality scale in general but RENTMSU sets a new low. It is not worth the headache your son or daughter will go through renting from a company such as this. You will only be punishing your kids.If you are a prospective student: Simply put, Run. Look somewhere else. The modern look of some of RENTMSUs properties may seem intriguing but they are built terribly and managed even more poorly.

These guys are the absolute worst. Didnt get one of our utility meters hooked up and stuck us with a $1000 bill at the end of the year. Thats just the most recent issue. Theyre hard to reach and greedy as hell

Slum Lords. AVOID AVOID AVOID

Well they are there when you dont need them, when you do need them they are nowhere to be found.