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Tommys Express Car Wash
510 Tuttle Creek Blvd, Manhattan, KS 66502, United States
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Tommys Express Car Wash

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Ka
Review №1

Great value when you are a member of the monthly wash club. It is unlimited washes. It also hes free vacuums which is more than other car washers in the area.

Sc
Review №2

Andy was very helpful! He specially cleaned my mats for me, and provided excellent service! 5 stars!

Ti
Review №3

I have been coming here since Tommy’s in Manhattan, KS opened and I feel safe taking any of my vehicles through, including my BMW. The new detail kit that Jassica introduced me to is great and she is as well. Everyone there is always friendly and the area is always clean. 👍

cr
Review №4

This carwash never gets the back of the vehicle clean. You cant even tell it just went through the carwash. Very disappointed especially for the price.

Te
Review №5

Tommys is an awesome car wash, the staff is always friendly and helpful. My van always comes out super clean. I LOVE the works and the free vacuums are always handy! Dont forget to try their free floor mat washing and drying machine while you are there. With a monthly subscription you can wash as many times a day that you want and go to any Tommys nationwide. I highly recommend Tommys.

K.
Review №6

Tommy’s is the best. Car is clean; the free vacuums and car mat are worth every penny. But, the PEOPLE are the best— all so friendly and nice. I also love how efficient it is as well as the aesthetic. Although we don’t wash our car enough to really justify the monthly wash, I am tempted to continue just to support the work they do. I had no idea a car wash could make me so happy :-)

Sa
Review №7

I like the monthly package options. My husband drives Uber and uses this daily to make sure the car stays clean. The vacuums and floor mat cleaning service are invaluable. I also love that it works at any Tommy’s location, not just at the one where he bought the package.Super simple to use, just drive up and the machine reads the license plate to open the gate. Drive in, put it in neutral, and 2 minutes later we have a clean car. Magnificent.

Vi
Review №8

Jassica, the window attendant, had the best customer service. She explained everything in full detail.

Za
Review №9

I love going to Tommy’s to get my car cleaned inside & out! They always provide great customer service. The the last time I was there Kaden did an excellent job cleaning my floor mats! I’ll definitely be getting them done again! Thank you!

Ed
Review №10

Best car wash Ive ever used. The staff there work hard to keep it clean and well maintained. Line moves fast even on busiest days so dont be discouraged.

Ro
Review №11

I have been a member for about 4 months. I love this place. Can get a quick car wash and vacuum before work and it has never been more than 10 mins.

Ka
Review №12

I freaking love Tommys Car Wash. I went to get my car washed and sadly it was closed. But Jessica, Tanesah and Ainsley were so dedicated to their job they stood out in the blazing sun for hours to apologize to customers for it being closed and handed out freebies which was super cool. Tommys is a great place to give your car the care it needs! Ill definitely be a regular!

An
Review №13

This car wash has mat washers, which are really nice. I like the felt pads instead of nylon brushes. You cant beat the customer service. They have the friendliest staff. Plus it is a great value.

Mi
Review №14

Jessica is the best! Im now considering the subscription. Great experience at this car wash. I had lots of bugs on my car from consecutive long distance trips, I was not sure if one wash could get it clean. Jessica assured me that if one wash would not be sufficient, I could go through again at no extra charge. The second time all bugs got washed off. The free vacuum is a huge plus as well. Thank you!

Pe
Review №15

Good job on my car but bumper still had some bird dropping on it. But overall it was a good wash.

mi
Review №16

They seem to be the only automatic carwash in Manhattan that can fit a one ton duelly pickup, in my case, a Ram 3500. They do a really good job and I like being able to get the underside washed.

St
Review №17

Kind of expensive in my mind for an automatic car wash. There is no pre-spraying to remove bugs from the front of vehicles so cars/trucks that do a lot of nighttime driving at highway speeds wont get totally clean. I do really like the free vacuums!

He
Review №18

Paid almost $11 ($10 wash, plus they charge tax on top of that) and the back of my SUV was still dirty! Not a little bit that didnt get rinsed all the way, legit DIRTY, and all the other vehicles in the vaccuum bay looked exactly the same. Very disappointing for such a high-end carwash. Wont be going back anytime soon.

al
Review №19

It was very busy, but the line went through very fast. Everyone was super sweet, especially Jassica. We had the chance to talk for a bit and she was so nice and personable. Unfortunately her computer was acting up but she was able to give me a discount on my wash. Quality customer service and I will definitely be back again soon. This will be my new favorite place to get a car wash!

Jo
Review №20

It’s incredibly frustrating that you have opened the middle lane to non subscription customers. I pay for a subscription for the speed and convenience of being able to get a quick wash. You completely take away the convenience by forcing subscription customers into a single lane. Go back to the old way. It was much better.

Br
Review №21

Great service! In and out pretty quickly! Definitely worth getting the monthly package. You can go everyday for a car wash!

Ju
Review №22

Not too bad...It was fun for the kids being able to see the other cars go through, and then the flashing rainbow lights while getting washed. The free vacuums at the end are also nice.

Br
Review №23

Not satisfied at all I went through the car wash once then I used the vacuums which were weak, then I told them that my car was still dirty I went through a second time for free and my car was still dirty. I went to the front again asking for a rag so I can just scrub my car myself since the car wash isnt good enough doing it, and when I went up for a second time the lady was very rude and walked away before I was finished talking Im not coming here again unbelievable.

Ca
Review №24

We are in from out of town so we had a bit of an issue getting through with the app however the staff went above and beyond to rectify an issue that was not even their fault. Jassica made sure to correct the issue and made sure we were taken care of. The wash was great but the staff was even better. I’ll be going any time I am in town!

As
Review №25

Best car wash in Manhattan in my opinion! Good prices, quick, and the employees are always super friendly and helpful! Jassica is usually the one that helps me, she is very friendly while still working very efficiently at the same time! I always know I’ll be taken care of when Jassica is there!

Kr
Review №26

We love Tommy’s Car Wash in Manhattan! Jessica worked with us today and she was so sweet and explained everything about the membership and how we could get the best bang for our buck. I’m excited to try their new detailing kit we received as well! The only car wash that truly gets our vehicles clean!

TO
Review №27

Awesome customer service and the employees are always helpful, friendly & know what they are doing

St
Review №28

Very awesome customer service. Jassica is such an amazing worker always happy and seems to be so motivated.The wash definitely does a wonderful job on my truck as well. You guys are awesome..

Ty
Review №29

Jassica was AMAZING! I’ve worked retail for over 10 years and have met a handful of people I would call hard working! She surpassed any expectation of mine for a car wash employee and she in my opinion should be running the place! I’ve been To that car wash a few times and I have a brand new vehicle and never once did anyone really offer me anything service wise for my car after speaking with her for only a few minutes not only did I sign up for the monthly subscription but I added my other vehicle as well! She actually explain to me every thing about that car wash that I had no idea about! She definitely knows her stuff!

Ev
Review №30

Was was good had the works but it took me going through 4 times to get rid of the Kansas insects that I killed driving in from Denver. They were great about my going through four times only charged me once naturally

ja
Review №31

Jessica made me feel like we are family she took her time helping me setup my app made sure I knew all the great things that Tommy’s had to offer, great attitude an wonderful smile, see you guys again soon!

Mi
Review №32

I cant say enough about the fantastic customer service here! Jassica was exceptional when I went through with my company car to purchase a one time upgrade from the basic wash that my company normally uses. Jassica went above and beyond with making sure the car was sparkling with shiny tires as the boss was in town! She even said to go through a second time for free to make sure it was top notch! This car wash always does such a fantastic job and not only that, tell me it doesnt make you just feel good to see smiling faces waving at you every time! Great job! My entire family has memberships and rave about this place! The leadership/management here is phenomenal! (Standing Ovation)

La
Review №33

Amazing and friendly customer service . Andy washed my mats so well and removed all the residual baseball sand off from the weekend’s ball games. Always clean and professional!

Jo
Review №34

Didnt have individuals washing windows and providing personal service like the similar carwash in Garden City has. Overall good carwash, though.

Jo
Review №35

All I can say is Wow! I met Jassica today who really made me feel welcome and took the time to set me up with the app and a car wash package so I can go through the app line from now on. Tommys provides a quality wash that left my car shiny and clean at a reasonable price. With employees like Jassica who really know how to treat customers, I would highly recommend Tommys. They really know how to make getting your car washed a really great and fun experience. I am really looking forward to my next wash!

Da
Review №36

The tire shine has to much chemical on it. When you drive down the road the tires sling it up on your car. Is there a way to take the tire shine off app, but not loose the top wash.

Cy
Review №37

Great price for full service on your car. I wash my car often and love the vacuum...

Az
Review №38

Every time that I go to get a car wash I’m always welcomed by Jassica. She is very professional and always takes good care of her customers. Makes it very easy to do business with!

Sh
Review №39

My first time going to this car wash here in manhattan where I met tis wonderful lady name Jessica she is amazing I just live her smile she was very polite

Li
Review №40

The staff is always friendly, professional and ready to serve! I had trouble cleaning one of my mats the other day and one of the staff, Savannah, offered to hose it down for me while she was busy hosing down the vaccuum area. She took time out of her task to help me when I needed it. Best car wash in the country!

Ki
Review №41

My first experience with Tommy’s express car wash was a great one. Jassica provided me with car detail items AND a free wash. She was friendly, helpful and pleasant to talk with. I will be coming back.

Be
Review №42

This carwash is so nice! The customer service is always amazing. An employee, Emily, washed my mats for me and was so kind!!! 10/10 would recommend

An
Review №43

My car came out looking fabulous! I havent seen those results with other car washes. This is by far the best wash in town. Thank you Jassica for the great customer service experience!

Sh
Review №44

I love this this car wash I would like to know if you will be putting one in Junction City Kansas. Thanks Shannon Lewis

Ro
Review №45

My car was New!!! Perfect shape. Not a scratch anywhere. Then I made the mistake of going to your car wash .car was damaged by your wash, went back and you did your report, pictures and video, Person taking report was not friendly. . Told me it would take 96 hours to review. Get a call within 24 hours denying claim, called corporate. They had same attitude of denial.Maybe owners should be responsible?Again car was brand new off the showroom floor. Not one tiny blemish.Do not use these automated washes if you value your car.

Cl
Review №46

Great experience super courteous! A great wash and service

Ar
Review №47

Jessica over at Tommy Express is absolutely the best and was very professional was very helpful with the information will definitely be coming back to hopefully see her again and receive her service way to go Jessica

As
Review №48

Whenever I come down for a car wash at Tommys, Jassica is always there to greet and provide excellent service! She had let me try a sample of the new car cleaning kits and I thought everything in the kit was useful and great, wasnt a fan of the glass cleaners but that was it. Thank you!

Ji
Review №49

Everyone is super friendly. For those of you who feel a little claustrophobic, this car wash has lots of windows and fun rainbow soap. Even my moody teenagers had fun. Lol

La
Review №50

Super sweet and informative, I enjoy the courtesy vacuums and little details kit. Being from the Midwest its a bit like drive and shine 🤷‍♀️

JI
Review №51

It does a great wash. They even let me go through a second time because I was not satisfied for free. My truck was very dirty. LOL

Ki
Review №52

First time going to the car wash I was greeted by Jassica with so much friendly-ness. She helped explain all the services Tommy Express provides to me which instantly made me want to purchase the monthly subscription. I’m so glad I did! It saves so much money and is super convenient for me. I totally recommend this place!

Ka
Review №53

Jassica made this experience so awesome! Best customer service I’ve had in a very long time. She made my day so much better and made sure my car was spotless before I left! Go to this car wash!

Al
Review №54

The only good place to get a carwash in Manhattan.

Ki
Review №55

Jessica was great! She always delivers awesome customer service. It’s why I will keep returning!

Br
Review №56

Jassica was great! She was really helpful getting signed up for the app and made sure everything was good to go. Really made my experience quick, easy and has gained a loyal customer!

Ge
Review №57

I love this place, the monthly unlimited washes membership is absolutely worth it for me. Its great in the winter to wash off the road salt (and melt the snow/ice) and awesome for washing off the bird droppings and bugs.

Ma
Review №58

The only car wash I’ll ever go to - Tommy’s is the best! Amazing service and phenomenal staff. Jessica is so friendly!!

Be
Review №59

Great car wash, great employees. The employees make this a great experience! Nice car wash too!

G
Review №60

Great experience. Had to get the unlimited washes for a month💯👍🏾🙌🏾

Tr
Review №61

I have -44 offset rims and it works fine with them and a slightly lifted dodge truck. Does a good job. Not a big fan of automatic washes but does a very good job for the price. Just need to make the lanes bigger and not for a smart car .

De
Review №62

Great carwash. Just wish it would get ALL the bugs off my car.

Ca
Review №63

Place is just awesome. Would recommend!

An
Review №64

Great car wash, the vacuums are very convenient and I love the floor mat washing machine.

Jo
Review №65

I would only go back if I wanted to waste another 20 dollars no prewash for bugs and this is after a second run through the car wash. Staff was nice but car wash leaves alot to be desired.

Na
Review №66

Great wash! And great value! Jassica was a great help and very friendly!

Da
Review №67

Would give it 5 but didnt get my back of car cleaned very good. Was bumper to bumper in wash. Other than that cleaned good and enjoy the free vacuuming.

Ti
Review №68

Scott and Jessica were very helpful explaining service offerings and what might be best for our crew, based on our needs. Highly recommend!

Ma
Review №69

I see the cashier, Jassica, every time and she is extremely friendly! Great experience, and great staff!!

Au
Review №70

Jassica was fantastic with my kids. She made our day!

Do
Review №71

Went thru twice because the first time was not great. The second time still didnt get all bugs off or any mud off my tires

Se
Review №72

While usually I have no problems with this place, one time I went through and a piece of my mirror came off in the wash. I contacted them right away and they told me there was no manager on duty at the time, only a trainee who couldnt put in the appropriate report. They had me fill out a damage form and return it, which I did the next day. When I got a call back I was told they would look through the video recordings to see if it happened in the wash. After a few days they called back and I was told that the mirror did in fact come off in the wash, but nothing else. I tried to call back multiple times over the last few months, leaving voice-mail, but the phone was never answered and my calls never returned.I havent been back since.

An
Review №73

I had a great experience with this Car Wash, specially with the staffs. The people working there were friendly and patient mainly a worker named Jassica.

Up
Review №74

I’m not from Kansas but the times that I came to Tommy’s express in Manhattan Ks the cashier Jessica she are an awesome person and worker she explained to me the benefits of having a monthly fee and her customer service is great she is very good at what she do I’m from Texas and that’s what you call good customer service is your worker Jessica

Vi
Review №75

Fix the pot hole that appears after you leave to the right of the tunnel. Water puddles tires get dirty again.

Cl
Review №76

Great experience. The staff is all friendly, the wash is good for the price and Ive never been disappointed there.

Sa
Review №77

Tommys (Manhattan, KS) is a really nice car wash, well worth the money. It cleans the entire car, regardless of size, and then dries it at the end. I especially love the rainbow soap! They also offer subscriptions which are probably the better deal if you are going to wash your car regularly.

Bo
Review №78

Great car wash! Efficient and fantastic vacuums. Jr and Emily were extremely helpful in getting through and even had treats for my furry companion!All the fuzz Titan chewed up is now gone and my car is super clean.

Sa
Review №79

It did a decent job. Got the dirt off, but cant seem to clean bug spots off the front or side pannels.i went through twice and called that good enough.

Mi
Review №80

Absolutely love that place, money wise if you keep your car clean, cant go wrong. But need to pay monthly to save.

Ss
Review №81

The employees are really good at their work . #thank you Jessica for the good customer care service.

Am
Review №82

Best car wash Ive ever used, friendly employees and it gets your car very clean.

Jo
Review №83

The wash is really good and for the most part the employees are willing to help make sure that you are satisfied with your visit.Their vacuums have good suction and are free. You cant beat that!

El
Review №84

Very rude customer service....was approached by management and she was extremely nice and tried to make things right......their other employees need to find other work cause they certainly dont want to be there and it is very obvious stated so by their actions and their facial expressions

Oi
Review №85

Great wash! I’m have the monthly service and use it! The workers are great and very helpful. Emily rocks every time with checking me in while I had my paper tag on my vehicle.

Ja
Review №86

I had a great time and great customer service from a worker named Jassica. She was very friendly and made sure my car was looking very clean before I left.

Mi
Review №87

Line might be long, but they are good and you wont be waiting long if you have a membership.

Ja
Review №88

Cleaned my car really well. Only problem is it scratched it really bad. They told me to do an incident report and got back to me and said they werent accountable for it. I even showed them pictures of before and after. They still refused to compensate. Its sad, but I wont coming back here. Will tell others my experience as well.

A
Review №89

A bit more space between vehicles to use vacuums will be great. Its pretty loud also.

Ro
Review №90

Good equipment and cleaned well

Em
Review №91

Love it..super easy car wash, the vehicle looks fabulous every time. Free vacuums after. Just wish there was a mat washing station. I have Messy Bessies!

Ki
Review №92

Always friendly employees, clean well lit location. My car was very clean and I love the free vacuum!!

Eb
Review №93

Big shout-out to Tommys Staff at the Manhattan, Kansas location!! I am a regular that uses Tommys Express everyday, sometimes multiple times a day,and I have never been treated with nothing less than great customer service. However, I would like to give a special thank you and shout-out to Savannah for going above and beyond for me today. She is definitely one of your staremployees 😉 Great job Ashley, Scott, and Tanisha on managing such a great team!!!! Love you guys! Yall Rock💯💯💯💯

Er
Review №94

Thank you Mak for helping us! Love Tommy’s and all their employees!!

Jo
Review №95

I got a 2017 Roush F150. Its nice and shiny now. Thanks guys

Ha
Review №96

Jassica was training Clare and they were very helpful!

Tr
Review №97

The day I chose to visit the location, there was a super long line to get in. Understandable. I waited 30 minutes in the line, waiting for a car wash. A employee managing the line told me I had to remove some cargo netting from my truck bed in order to get my truck washed. Understandable. I got out and removed the netting. I reached the front of the line, the cashier told me they would not wash my truck because it had too many leaves in the back. Great, why didn’t you tell me that before I waited. Thanks for the first impression.

Am
Review №98

Savannah was such an amazing help. They need more people like her. She went out of her way to help us and make sure things were setup so we have no issues in the future.

Pe
Review №99

People always come right behind you and I have gotten the wrong wash when going through the machine 3 times. I have subscription paid for three months of the works and got the basic these last three times so I had to go through again to get truck clean.Response: I didnt get to talk to a person on site but I did go through again using the membership and it gave me the right one that time.

Ni
Review №100

I been twice and each time the Service I paid for is not what is given during the wash. I let the employee know and they did seem to care that I didn’t get what I paid for

Information
100 Photos
100 Comments
4.5 Rating
  • Address:510 Tuttle Creek Blvd, Manhattan, KS 66502, United States
  • Site:https://tommys-express.com/ManhattanKS13?utm_source=GMB&utm_medium=Yext&y_source=1_MTU1ODIxNzMtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 785-340-3399
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:7am–8pm
  • Tuesday:7am–8pm
  • Wednesday:7am–8pm
  • Thursday:7am–8pm
  • Friday:7am–8pm
  • Saturday:7am–8pm
  • Sunday:10am–6pm
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