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Christian Brothers Automotive Mandeville
4376 LA-22, Mandeville, LA 70471, United States
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Christian Brothers Automotive Mandeville

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Ch
Review №1

Had to get an engine replacement for my car while it was still under an after-market warranty. Rick was very nice and professional. He handled keeping me informed on where the mechanics were at with diagnosing my vehicle and filed the claim with the warranty company. Absolutely will come.back should I need another repair.

Re
Review №2

If youre worried about bringing your car to a very expensive place that rips people off, then DO NOT GO HERE. They charge $100 an hour for an evaluation and they took well over 3 hours to evaluate our car. The evaluation fee alone was over $400, which other places charge $99-150. Also, the evaluation fee does not go towards work being done to the car if you choose to get the repairs done. You have to pay the evaluation fee plus repair cost for everything. (Note 95% of places always drop the evaluation fee when you choose to get repairs done with them) On top of that, yes it gets worse, they double charge you for parts and labor is outrageous. We chose to take our car without repair because of the cost and we left paying $463 total. They didnt put inside panels back on after evaluation and broke an interior door handle. That wasnt broken originally. We took our car and ran away.Christian Brothers Automotive, you should be ashamed as a company for what you do to your customers. I will include my husbands name, Dylan Lacoste. We just picked up our car today and I came straight home to write this review. Were taking our car to a place that has honest prices. Im so disgusted by this experience. If I could give zero stars, I would.

Th
Review №3

They did a great job repairing our AC. Really appreciated the way they kept us informed of what was going on. Also liked the digital pictures they shared showing problems with the vehicle. We found the employees to be very professional.

Ka
Review №4

I am sure these guys do a good job on services, but the prices are a total rip-off.To run a diagnostic on your car, they charge $125 which is more than an actual dealership service department charges (Bill Hood Chevrolet around the corner charges $119 for a diagnostic).They wanted to charge me $137 for a part that cost me $35.99 elsewhere, and $171 for a part that cost me $51 elsewhere. I looked up these parts online and didnt find any even close to the absurd price they wanted to charge. And the mechanic left his towel under the hood of my car.CB offers a 3 year 36,000 mile warranty on their parts, maybe that is where the extra $100+ on each part comes from. They do a great job of explaining what they find in the diagnostic and give you a report with photos of what they found. They are very professional and I would have trusted them to get the job done, the prices just don’t sit right with me.$134 for one hour of labor here.To replace 2 little parts on my car would have cost me a total of $894 at CB. Instead, I got my parts replaced somewhere else and it cost a total of $235.I recommend doing your research before agreeing to anything due to the up-charge on parts and service prices.

Ma
Review №5

Outstanding experience. Friendly and professional technicians and staff. They effectively set expectations and delivered quality work. Highly recommended.

An
Review №6

I am just blown away! We have a 2004 diesel Excursion and trying to find a good diesel mechanic in the area is like searching for a needle in a haystack so we were more than ecstatic to know they have a diesel expert! We had a double oil leak that no one could really pin point. They had me bring in the truck the morning after I called, did a courtesy but extremely thorough inspection, pinpointed EXACTLY what the problem was, had checked the truck front to back including photos of any areas of additional concern AND had an estimate emailed to me within about an hour. I gave them the go ahead and they had the parts delivered and was ready to roll the truck out the next day! Two days later something else (that he had already informed me could be a potential concern) went wrong leaving me stranded, I gave them a call and they had a tow truck to me within minutes, had the parts on the way, fixed the issue and had me back on the road in just a couple hours! I could not have asked for a better experience! These guys really do stand by their name. They are honest, thorough, professional and extremely well priced! They will most definitely be the only place we trust with our truck! Thanks guys!!

Ca
Review №7

Im sure glad to have chose CB to do a major engine and transmission swap to my 1979 firebird formula. The work was outstanding and very professional. Im a bit of a perfectioness and they came through. High on details. Ill be back to do more upgrades. Thanks Guys. Don Hart

Ju
Review №8

They were friendly and helpful. They stayed in contact with me to let me know the status of my vehicle. They also referred me to the dealership when they felt that was a better option for my repair.

Ri
Review №9

The staff were polite, professional and informative. Found the defect immediately, got the part and had my car back to me in less time then expected. A courtesy car dropped me off at Enterprise and picked me off there the next day. Car fixed.

Am
Review №10

I always have a great experience when I come in for services. The person at the front desk is always kind and informative about all that is needed or recommended for my vehicle. And I can always rely on the job being done correctly without any hesitation! One thing I really appreciate is the clean lobby area I have ever seen at any car care center. It doesnt get any better than that!

su
Review №11

Sorry clean, very relaxing waiting room, professional workmen. Thank you.

JE
Review №12

Great staff and great prices

Da
Review №13

Buying a car from a dealer nearby, Christian Brothers took a through look at the vehicle and provided a comprehensive report. The report not only highlighted the issues existing, but also things to look out for and keep an eye out for. Would recommend to anyone. Picture is the car I bought, nothing wrong with it yet.

Ja
Review №14

Professional and prompt service. Clean and comfortable waiting area.

Sk
Review №15

Stop by for a quick check when my oil light came on and they couldnt take 5 minutes to just hook up my vehicle to the little handheld machine instead they want to charge over 100 bucks just for that. Otherwise I hear theyre a pretty good shop but I wouldnt know. They were busy and they have curtains as dividers versus plexiglass which is kind of cool actually. Also I think Christian is for someones name not like a Christian or godly service.

Na
Review №16

I selected Christian Brothers Automotive in Mandeville LA above all other AAA Motor Club certified shops on the north shore, because of their professional and friendly manner on the phone when I inquired about AAAs 40 point inspection.That was my purpose for going there, but because of the staff, efficiency, and physical facility, I absolutely will be back when I need automotive services in the future.

Ma
Review №17

Excellent customer service with reliable and honest mechanics.

Br
Review №18

Top notch business very professional

Ja
Review №19

Great experience. I brought in my fathers accessibility van (a modified vehicle). They took the time to diagnose the issue, set clear expectations of the scope of the work and the price, and kept me informed along the way. They also correctly diagnosed and repaired a complicated issue on the first attempt. Rick (and the rest of the folks there) did a fantastic job.

ha
Review №20

All around trusting environment. Employees, Management and all staff were knowledgeable and professional. Highly Recommend

Je
Review №21

Christian Brother are very upfront, honest and respectful. They always kept in touch. Will be using them from now on.

pa
Review №22

Nice few. Well designed waiting are.Good service.

Bi
Review №23

Worked around my schedule, fixed my issues, even gave me a ride back to work.

Ho
Review №24

HIGHLY RECOMMENDChristian Brothers Automotive gave me the best experience I have ever had at a mechanic shop. The people were very professional and friendly. My car was fixed in a timely manner and the cost was fair. And best of all, they do quality work! Thanks Christian Brothers for taking care of me and my car!

Ga
Review №25

Great experience!!! Really nice and professional!!!

Br
Review №26

Christian Brothers Automotive went above & beyond during my service appointment and exceeded my usual expectations when dealing with an automotive service company. I highly recommend using this business.

Al
Review №27

Friendly, Knowledgeable, Helpful, Caring & Professional. Thank you so much!! My car isnt making that irritating noise anymore and I feel much safer driving my car.My daughter enjoyed the seating area and absolutely loves her teddy bear!! Everyone was great!

Jo
Review №28

Dropped off for 8am appointment. They called at 11:30 for parts needed and gave them approval to make repairs. They finally called at almost 5 pm to say wrong parts were delivered and cannot repair vehicle. I stated to them more than once that I needed vehicle back same day. Very unprofessional and unacceptable. Will NEVER use them again. Wasted my day for nothing.

He
Review №29

Christian Brothers were very responsive, friendly, and made sure my car was taken care of after it flooded. Car repairs suck, but Brannon, Rick, and Jeff made is easy peasy! Thanks guys!

Er
Review №30

Simply put - whether I need an oil change, tires rotated or I have a problem with my vehicle - each time Ive been to CB I am greeted quickly and my vehicle is taken into the shop immediately for repairs. I sit in their clean waiting area where I am provided a lap desk for my computer so I can work while I wait. Within an hour I my car is ready to go. Staff are friendly and always explain what work was completed. Owner is knowledgeable and trustworthy. FIVE STARS.

Br
Review №31

Good service.

De
Review №32

Saw me the day I called. Prompt, courteous service - as always!

Ai
Review №33

Excellent customer service from very knowledgeable staff, fair prices.

Em
Review №34

Stay away from these guys if you want to save money. They will tell you something to fix and when you get it fixed and the car does not start, they want to change you more. Please do a favor to yourself and dont go into this shop.

Bo
Review №35

The most honest, reliable, and patient automotive professionals that I have ever worked with! They make an inconvenient car repair a little bit easier with their empathy and kindness. Thank you Christian Brothers! You’ve earned customers for life!

Dr
Review №36

Christian Brothers customer service and professionalism are the best you will find anywhere. It is very rare to find a such a quality business that puts the customer first! Dont remember ever doing business with a better company.

Je
Review №37

This is the best auto shop I’ve ever used!!! Great people!! Very caring and understanding and they do an amazing job!!! They definitely care about their customers and it shows in their work!! Cannot recommend them enough!!!

Ko
Review №38

Completely blown away by the level of service and quality of work from this team. Great professional group of people committed to getting you back in your car. My go to shop!

Ka
Review №39

Great mechanics who always give the best advice as if you are their family!

Jo
Review №40

The best customer service I’ve had in a very long time.

Ry
Review №41

Always a pleasure when working with the staff at Christian Brothers. Very helpful and knowledgeable. The concierge shuttle makes it super convenient with my busy schedule. My truck could be serviced without having to miss time at work.

Ch
Review №42

Looking for a great place to have your car serviced or repaired? This Is The Place To Go! Friendly staff very knowledgeable and most importantly honest! Waiting room is the best Ive ever seen in the car repair industry! Staff always very friendly and very knowledgeable! You will enjoy bringing your vehicle to be serviced and you will have peace of mind that the job will be done right at a very fair price!

Je
Review №43

After several visits, they will know you by name. Always offer a beverage (and cookies) while you wait. Affordable as well.

Ma
Review №44

Love, Love, Love this place! Maybe a bit pricier than the competition, but their customer service and attention to detail was superb! They also do courtesy pick up/drop off

RO
Review №45

Christian Brothers Automotive on Hwy 22 in Mandeville is the place to bring your vehicle for service as it is a one-stop facility for all your vehicle needs. The waiting area for customers is very neat and clean.The owner Jeff Madison is always present and is a hands on individual. Give them a try and you will not be disappointed.

Ma
Review №46

Went in to get brake lights changed and was in and out within 25 minutes. Everyone was very friendly and the waiting area is the best Ive seen. They even offered a complimentary systems and engine checking. Will definitely be going back for my car needs/

Ke
Review №47

As busy as they were when I went, they still got my oil changed in a good time. I liked the people and the facilities.

La
Review №48

Zak is always such a wonderful help and incredibly knowledgeable! Hes a great asset to your team! Thank you so much for taking care of my new car! I also appreciated the follow-up call; thanks again!

Ju
Review №49

Fantastic detail, sending pics of anything wrong with your car, and honest to me about what needed work done that day to drive.

Ro
Review №50

Christian Brothers Automotive of Mandeville is the one-stop auto repair establishment for everyone. The staff, from initial contact to completion of the repair is very courteous and considerate of the customers concerns. The customer waiting area is very neat, clean and welcoming (not to mention being served coffee or beverages).

Ka
Review №51

So I recently ran into a situation where my car was making this super crappy vibration as I accelerated. I’ve only had my car for four months. I was stressed!! I called my friend Zak, at CBA, and he told me there was time for me to bring my car in. Keep in mind, I live in Florida and ONLY go to Zak and his peeps to work on my car. I’ve gone to him for years, and I don’t plan to change that - ever. I digress. I brought my car to Mandeville last week, and was ready so spend a small fortune. 15 minutes in to the checks on my car, I was asked to come in the garage. When I got to my car, I was shown this piece of what I can only imagine to be that sticky, webbed stuff that you use to keep the corners of a rug down. It was all kinds of wrapped around the boot and axle. That was it. They were so honest and friendly about it. We had a good laugh. I also needed rear brakes. I’m so thankful for an awesome company with super friendly people who really wanted to help. I’ll definitely be back!

Ga
Review №52

I had a wonderful experience last week at Christian Brothers Automotive in Mandeville.After a hot cup of coffee and warm cookies, I thought I was in heaven! The short wait was enjoyable. I will be seeing them again for maintainence. Thank you Jeff for treating me so kind.Gaye Hawkins

ji
Review №53

Love this place very honest friendly people

Da
Review №54

They are experts at even the most technical problem with the car and fixed it quickly and reasonably.

La
Review №55

Absolutely amazing. I’m so grateful to have found a mechanic shop that I can trust.

St
Review №56

This is the third time weve brought a vehicle into Christian Brothers (for different reasons) and we are proud to announce that we have found our Forever Mechanics. Courtesy ride to work or home after you drop your car off, professionalism from everyone Ive spoken to, quotes on service that come in UNDER the amount quoted, the ability to go through a third-party service and stretch out payments to fit your budget and all with a smile and a feeling that you didnt get upsold or taken advantage of. You receive great service and truly excellent mechanical work on your vehicle. My 10-year old car feels like its brand new and the road is practically floating under me, it drives so smoothly. Weve now brought in another vehicle for our fourth visit to Christian Brothers. After searching for years for a shop that wont try to pull the wool over my eyes because they see a woman alone, (I used to run a garage!) I cannot recommend this place highly enough! Honest, integrity...truly a business with heart.

Ka
Review №57

My experience at Christian Brothers was the best I’ve had at a car repair shop. I did not like finding out my car needed $4000 worth of service, but the customer service at Christian Brothers made the situation a lot better than I could imagine!! 10/10!!!

Sa
Review №58

Front Desk. Personal are great and they stand behind their work, they definitely have my business .

Jo
Review №59

I dropped off my car using there anytime drop-off. I was pretty upset cause I thought my car was gonna be in the shop for more than a week because it was smoking and my luck isn’t great. But, Christian Brothers had me driving 3 days lager & my car was driving actually a lot better! Some Amazing work they do there & not just with cars.

Er
Review №60

Great repair company. They are friendly. Do the work at a reasonable price. Have a shuttle and do a great job putting the customer first.

Ja
Review №61

Fast, friendly, and reasonably priced. Very knowledgable staff. Very comfortable waiting area with a free shuttle to drop you off if you don’t feel like waiting.

Jo
Review №62

Christian Brothers automotive was awesome! I had to leave my car there a few days for some engine work but they were great about picking me up and taking me to whereever I needed to go with their concierge service. Also, Zack was an incredible mechanic and explained everything that I needed to know and left me options to decide what I should or shouldn’t do.

Ha
Review №63

Best customer service hands down! very friendly staff and a welcoming atmosphere. Always in and out within 25 minutes or less! very quick and efficient group of mechanics that exceed my expectations everytime at christian brothers!

Ja
Review №64

Helped my 17 year old daughter through the process.

Ha
Review №65

Best place to bring your vehicles! Absolutely the best customer service I have ever experienced, fast service, and convenient hours! Highly recommended

er
Review №66

Great place to bring your vehicle with any issues. I had some critical problems going on with truck and only Christan brothers were able to diagnose the problem among four other mechanic shops. Thanks you guys a bunch!

To
Review №67

I took my car to Christian Brothers Automotive in Mandeville today to get my oil changed and new windshield wipers. I had an appointment and they got me in right on time. They were so friendly and helpful. They checked over my char to make sure everything was in proper working condition. They didnt try to force me into buying a bunch of stuff I didnt need. When I went out to my car when they were done, there was a nice, cold, bottle of water waiting for me AND they didnt even move the seat. I would highly recommend them to anyone looking for a quality, honest, and dependable automotive repair shop on the Northshore.

Co
Review №68

Christian Brothers Automotive in Mandeville performed repair and maintenance work on my 50k mile Jeep Grand Cherokee. All the costs for the proposed repairs and maintenance was given to me before the work was done. All my questions about each item were answered. There was no pressure to perform work I didnt want to have done at the time. For the work that was done, it was done very well and on time. The staff is highly professional and friendly. It is obvious, very obvious, that they care about what they do and about their customers. I highly recommend them for any automotive repair of maintenance needs.

Mo
Review №69

Very good service. The staff know what they do and welling to help. They will even put in your own parts. Prices are not cheap but its not far from the average in Mandeville which is really high.

Ni
Review №70

Went there for a low tire and they found a nail. Patched it up and Sent me on my way. Very affordable and in a timely fashion thank you very much

Jo
Review №71

By far the best, most helpful, most well trained auto shop in Mandeville. Helped with patching tire.... definitely has all my business now.

Ja
Review №72

Seams to be out of business.

Ma
Review №73

I had a great experience at Christian. Brothers Automotive in Mandeville. I located them by chance just looking for a place to replace headlamps on my Kompressor. I had my own bulbs, they replaced them for free! I had an air hose under the hood that needed replacing, they changed it at no labor charge! I HAD to find a reason to do busin as with them so they could get paid! They are friendly, professional and knowledgeable. The waiting area is very nice and they offer shuttles if you need to drop off you your vehicle and need transportation! Five Stars!!!

Ev
Review №74

From every car Ive ever owned to all the weird mishaps that happen with all of them, youve always been nice kind courteous very professional and very open about everything. Gr8t place.

Fa
Review №75

Friendly and efficient people working there. Highly recommended for car service.

Ji
Review №76

Great, honest service. Not knowing much about cars makes me an easy target for unscrupulous mechanics, but these guys were great. I will definitely be back.

Am
Review №77

Ive been having an issue with my car for quite some time and didnt want to take it in just anywhere. I was afraid of being ripped off. I decided to stop by Christian Brothers to get it checked out. Within minutes, they had diagnosed the problem and gave me an estimate. The price was very reasonable and the service was excellent! They were speedy with the repair and even brought me to and from work to drop off and pick up my car! Zak and Bobbie were very professional and went out of their way to help me. I highly recommend this repair shop for whatever you need with your vehicle.

Wi
Review №78

Just moved here from Atlanta and my BMW needed attention. I live alone and have an Aussie in critical condition (bleeding cancer) she cant be left alone but for a minute. I explained this to the team at Christian Bros. they told me to come in and theyd jump on it. I was there but a minute when they pulled it in and Zak immediately resolved the issue. I went to settle up and they stated no charge. This never happens in Atlanta- blown away. Upon leaving, Zak asked me what my dogs name is; I told him and asked him why. He said hed pray for her. I really needed to hear that as I lost her brother two weeks earlier, also from cancer. A pretty amazing end to a really hard day, thank you very much.

Pa
Review №79

Great experience! Staff very fast and friendly. Very respectable.

Tr
Review №80

Extremely helpful and polite staff! Zach and Jeff are great people and always willing to help.

Tr
Review №81

Amazing attention to detail. Honest service. Extremely helpful staff and wonderful waiting area with WIFI.

Ge
Review №82

They are trust worthy people. Very clean in shop. Kind and you can tell they do things with excellence.

Gr
Review №83

Great shop m. Theyre also an AAA Approved auto repair partner.

Je
Review №84

Friendly and professional service from an honest and dependable staff. I will definitely be a returning customer!

Sc
Review №85

Great company, great service, affordable, and very welcoming. I will be referring them to everyone!

Ca
Review №86

My wife and I just recently bought our home in Mandeville. I’m very meticulous about the care and maintenance of my vehicles. The staff at CBA was very kind and professional. They are equipped with all of the state of the art tools and knowledge to serve their clients. I felt 100% confidence in their abilities to service my vehicle and treat my wife with the upmost respect. I would highly suggest that you take your vehicle there for your maintenance needs. Sincerely, Capt. Sidney Terrebonne

St
Review №87

Jeff and his crew were great. Thanks for the awesome service

Do
Review №88

Hands down best automotive service I have had in a long time. Bobbie was excellent, walked me through every recommended repair, including detailed descriptions and photos for referencing.

Fa
Review №89

Just to check of my car problems they charge my $135 and to fix it the ask $620 plus tax i replace the part by my self and sam problem, i watched many videos to fix my car finaly i foud silly problem they didnt find it because the just use the computer to find the errors but they didnt have much experience to find the main problem

ne
Review №90

Fantastic experience. Would recommend highly.

Gi
Review №91

Awesome customer service and car maintenance. Im very happy with them !!!

Jo
Review №92

We just moved on the northshore and needed to find a trust worthy shop and we did with u guys ! Thanks for getting my truck back on the road !! Hopefully i dont need yall again if i do ill definitely will be back ! Thanks Zac !!

Ji
Review №93

Fair pricing and vehicle delivered on time. Also very very friendly staff

Pa
Review №94

Quick service, friendly service, easy to schedule an appointment, good price, convenient / easy to find location

Ch
Review №95

Quick and easy. They were very polite and got the job done in no time.

Da
Review №96

Great service, communication and above all honesty

Fe
Review №97

5 Stars! Top-notch service as always! Thanks, Jeff and crew!

R
Review №98

My new go to place for all car service. Honest, professional, and reasonable.

Da
Review №99

They are awesome give them a chance .

Ad
Review №100

Great, honest, reasonable, quick service!

Information
46 Photos
100 Comments
4.8 Rating
  • Address:4376 LA-22, Mandeville, LA 70471, United States
  • Site:https://cbac.com/mandeville/?utm_source=GMB&utm_medium=organic&utm_campaign=mandeville
  • Phone:+1 985-377-9937
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Car repair and maintenance
  • Car service
  • Tire shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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