I got a fill here and showed a picture of hearts on the nails. First off I’ve seen their Instagram and it is beautiful… yet when I went, they pulled out stickers instead of painting hearts. It look like child stickers I put on myself. Second, the nails themselves were poorly done. On top of this, I was being judged because I wanted hearts when I am the one paying for it.

Hands down the best nail salon in Manchester! The best staff and most talented nail technicians. Theyre nail art an designs are out of this world; Theyve perfected every design Ive requested to date, and even came to my rescue when I went to a salon on vacation and they ruined my nail beds. Amazing amazing team!! Highly recommend!!

They do an amazing job and its always nice and clean

Mike and his team are amazing! So professional, courteous and attentive to clients needs!

The technician was very nice, but he did a terrible job on my nails. The acrylic was fat and didn’t follow the natural shape of my nails- which is why one fell off (it’s been less than a week) and the other ones are all catching on hair and anything in the vicinity. Even though I had an appointment I still had to wait 30 min.I won’t go back here.

So disappointed in how my nails came out and the aftermath. I got a full set, almond shaped and my nails were shaped completely wrong. They were not even and shaped pointy and crooked. Not even a week into having my acrylics on they began to crack and break! 2 of my natural nails split in half and caused severe pain because of the acrylics cracking. I have never had this happen to me before anywhere I have gone! Now my natural nails are thin and have lost their length. It looks like I bite my fingernails (which I don’t) I had the acrylics (what was left of them) taken off at a nail salon so my nails are not the result of ripping them off. I am so upset about my natural nails. They will grow back but I payed $120 just to have my money break a week in and now I’m left with short real nails And pain from my nails splitting ! I would not recommend the owner do your nails. He rushed and was not attentive.

Got my nails done and it was very pretty however I was told one price and when I got there I got charged 55$ for my nails. On top of that my nails cracked and broke and this is the result from it I don’t recommend at all.

Loved it!!! 300% Recommended!!! Ty the best!!!

Amazing service nails always look amazing! Thanks Mike

Its been my go-to salon for 10 years. Comfortable place and talented technicians!

I absolutely recommend this place! Super nice staff and cheap prices. If your looking for fancy or crazy designs there’re the ones to go see!! After moving from Boston I thought I’d never find a place that I liked here in Manchester but ever since going to downtown nails I don’t have to drive an hour to get my nails done anymore!

I went here for the first time today. I saw them on Instagram, looked very promising. I just wanted a regular acrylic full set, coffin shaped on the longer side. They are all different sizes and lengths. Plus he cut open my cuticles with the electric file. My nails are a mess. Never going there again. Everyone was very nice and it was so clean and beautiful inside, I’m so disappointed.

This was one of the best nail salon experiences I have ever had! I called and got an appointment in the same day. Great staff and atmosphere! It was also very clean and well ventilated. And amazing nails with great attention to detail. Im in love.

I called ahead and s 15 min early .. they took me right in.. I had questions because in my work I need string nails.. they were so helpful and friendly.. Wendy did my nails, she was very knowledgeable about her craft, opened my eye

Why havent you gone and seen Mike yet??? I hadnt had my nails done in years and I needed to get a full set for my wedding. I used google and found Down Town Nails and decided to trust them with my pedicure and my full set.... Boy am I glad that I did!! Mike is the absolute best! My nails came out so perfectly. I chose a color that Mike thought would be too light for the look I was going for, he suggested another color and he was absolutely right! I went to get my nails done with my family and before I left Mike took over the radio system, played here comes the bride, and snapped a bunch of pictures of us. If you are a bride you will feel very special! They have a fun atmosphere and an office dog named Edelman that is an absolute sweetheart! The prices are extremely reasonable and you will not be disappointed with the final product. Call and schedule an appointment because they are slammed at all times (their awesome talent is no secret in Manchester!). Go see Mike now, he will make you feel right at home and get those nails looking stunning!

Today was my first time ever going to this nail salon. The atmosphere is so welcoming and fun. Its a very clean place and everyone is very friendly. I had Mike do my nails and he took his time, didnt rush at all. Im so happy with how my nails came out and will definitely be returning. And the prices are amazing! You cant beat them.

I’ve been faithful to this nail salon for about two years. However, appointments are not honored anymore. The past two times I’ve called in, I had to wait 30 minutes and was rushed. Another time I made an appointment, they ‘forgot’ to pencil me in. I would forgive these mistakes but then my acrylics kept cracking and falling off. Even when I point out my acrylics lifting during a fill, they insisted it’d be fine. A few days later they fall off. Shocker. They rush painting my nails which defeats all the time they put into shaping my acrylics perfectly. I’m not getting my money’s worth anymore and sadly, I won’t be returning.

Love it here! Very friendly, very professional. Recommend making an appointment because it can get busy, worth it.

Always a welcome smile from staff as you walk in the door, no matter if you have a broken nail, are looking for a special-type manicure, or a pedicure for your tired feet. Clean, right from the sterilizer implements, affordable and open until 7 PM. Now that its gotten so popular, it may pay to call ahead to reserve your time!

First time going to a nail salon, affordable and the staff was good at what they do

I used to go to Mike and his staff faithfully. Their work is good, I cant say otherwise. So, I made an appointment via phone for myself and my mother and daughter who were both in from out of town. When we arrived, we were asked to take a seat, which never happened to me before. My mom is handicapped, so this was not the best for her. Then we waited for 30 minutes before we were put in the chairs for our pedicures, and we soaked for 30 more minutes while the water got cold. By then my mom was done. Shed already put in more time than she could handle, and Mike told us it would be just a few more minutes, and we he was sorry but it would have been better if wed made an appointment!... What?! How embarrassing.. I had raved about how great I was always treated, and then we were treated like strangers and our appointment was dropped... wont go back, and Ive stopped recommending them.

I really like mike, and his work. Every two weeks my two roommates and I come for a dip fill. The last time we came we weren’t tended to for 45 minutes into our APPOINTMENT that we sent. We ended up being there until 9:30. Our appointment was for 6:30. This time, we set up our appointment for the same time, he had us wait for 30 minutes to then tell us they will not be doing our nails. He then told us that “shit happens”. So disappointed in the service, stop over booking and taking in walk ins at the same time. You just lost my business.

My first visit here. Brought my mom for her birthday, she had a 1 PM appointment. Ended up waiting 45 minutes. She was very happy with the service

Kim does a great job, takes her time and so worth the money!

Just started going here. Great work. Very spacious and clean place! I got stiletto nails and a Christmas theme and they came out JUST the way I wanted! They could have been a little more clear on things that were going to be extra charges, but with the quality I have no problem paying extra! Just made another appointment! Myke is very funny and great at what he does! Everyone else there was very nice and professional! If youd like some fierce nails, GO HERE!

Went in 2 days ago to get my nails done with tips and dip powder. The gentleman that did my nails never told me his name and when i asked he just was very quiet and didnt say. He didnt say much the whole time. He had a facemask that is cloth and pointed. He didnt seem like he knew what he was doing for the most part. When he started my nails he used the nail sander on my real nail and shaped my real nail bed (which ive never had done before) i dont think thats good to do as my nails are already thin and now hurting. He then went on doing my nail tips and when i asked for them to be one length he made them shorter then told me i couldnt get coffin shaped nails cause my nails were too short. Then said longer next time When i asked for them longer in the first place. So here i have square nails which isnt my favorite. One hand of nails is longer than the other (noticeable) might i add. And when he did the dip powder he put 3 layers of color on one hand and 5 layers on the other, Forgot to put dehydrator on my left hand still asked me to dry it lol. Ge was very shaky when shaping the dip on my nails. Made me bleed and it all came put pretty bad looking. Like he hasnt done nails before.

I booked a group appointment for five of us who are staying at the Radisson (now the Manchester Downtown Hotel) for an event.Our timeline was super tight, we only had an hour and a half, but I knew my friends boyfriend was going to propose the next day and wanted to sneakily make sure she had nails that were going to look fantastic in pictures and in person when it happened.The folks at Downtown couldnt have been nicer. Easy to book over the phone, got us in and out for manicures and pedicures quickly but without making you feel like you were being rushed or getting any less service.I would go here for my nails regularly but live an hour and a half away.They are a definite must stop for next year before our annual event!

Very clean and nice people. Only thing I didnt like is I made a reservation at 11:30 and there were other people cutting in front of me and the workers knew I was there for an appt. also there were people that were just walking in and they were taking them before me. Now Im not much for complaining but when I had to pay for a two hour meter and wait an hour to get served it kinda upset me. It shouldnt take two hours for wait time and service. Other than that they did a great job on my nails.

Terrible experience. Ive never written a review before but this place sucked so bad, I needed to say something. Went in for a pedicure with my mom. Broken chairs, back massager didnt work so we were just resting our backs against hard lumps. Girls working were not friendly or nice. they didnt even put two coats of polish on my moms toes.... They rushed us out really quick. We will not return.

Best nail salon, Kim does a great job!

Friendly, knowledgeable nail techs. Nails came out great, still look great two weeks later.

Wasnt the best quality job done with my nails, they cut too close with the cutials, it started to bleed, and rushed with painting my nails, I understand I wasnt the only one there but when I do regular nail polish at home it doesnt chip within 3 days and looks a lot better

All the staff is great to work with very personable and accommodating, they make you feel very comfortable there. And they do an awesome job!!

They are the best very friendly and clean they make you feel at home.

They just slap the product on you and tell you to go wash it off in the nearest sink. Everything is timed, they go through the line of people as fast as possible with no personal attention. The place itself is very loud and kids are running everywhere, it’s impossible to relax. The only plus are the esteticians themselves, they are a funny and outgoing people.

I had to wait for three hours only to not get my nails done because they had other people go before me and kept saying I would go next when I obviously wasn’t

My friend and I made an appointment for 6:30pm. We get there and are told to pick out our colors, so we do. Were then told to have a seat and someone will get to us eventually. Around 7 we were seated at a station. 7:15 The gentleman started on my friends nails.. He then decided to start manicures on a group of 3 walk-ins. He came back to my friend around 7:40.... At 7:50 a lady came over to start on my nails. She drilled way too hard on at least 3 of my nails to the point where I actually yelped in pain. She decided to put the SNS powder on me instead of just doing the basic acrylic fill I had came in for.I made it out of the salon a little past 9pm with crooked nails, all different lengths and to make it even worse she Cut me open on 2 fingers and it already looks like I need a fill.(I was there yesterday)To top it all off, somehow my $18 fill cost me $30..Safe to say I will NEVER return back.(My nail technicians name was Wendy)The only good part about this place was the adorable dog that the owner brings with him and the Halloween Decorations.

I was able to make an appointment same day, and Mike was pleasant by phone. When I arrived, I explained what I needed:I was preparing for my brothers funeral. I needed my brothers name on one hand & the word Hero on other hand. Boston red sox logo on my thumbs. They did an AMAZING job!!!!! Unfortunately I dont remember my stylists name. It was truly a wonderful experience, and I am SOOOOO Excited by the work she did!!

If i could rate this place a negative 1000 i would!! this is the fourth time i’ve been here first three times were excellent! but this time it wasn’t, i usually get the dip ombré but this time i just asked for a full set acrylic with regular polish. as i sat down she started to do the dip i told her i didn’t want the dip i wanted acrylic she just continued to her own thing, i continued to tell her 5 TIMES! i did NOT want dip but she of course didn’t listen, after she filed and buffed them they looked fine. as she was polishing my nails she came out so clumpy they were SOO thick it was ugly she then brought me to fry my nails and after about 10mins i took them out to look at them there was this weird wrinkly film on top of one of my nails the others had small circles of air it was just horrible.when i left i then went to the owner/ manager and explained to him i didnt like my nails (which i work in a restaurant so i know what it’s like having a customer complain) he then proceeds to tell me there’s nothing he can do about it that the nails are done...i call back 5 mins later explain to one of the girls what happened she gladly took my cell number then called me back less than 5 mins later saying to come back that i’ll get my money back..when i for there the women that did my nails REFUSED to give my a refund i’m like but when i was the one i was told i’d get it back, i asked if she was the manager and she said no i asked to speak with him and she said no cause he was busy.. not ONCE did antoje apologize to be BESIDES the women i spoke to on the phone, the women that did my nails keep fighting me and wouldn’t give me my refund when i was pretty annoyed with.. she then looked me up and down and said “i’ll never do you nails again” i told her “i’m never coming back” i took my money and left.NEVER RETURNING and DONT RECOMMEND!!!!!

By far best nail techs around ive been getting my nails done for many years and once i found Mike and his wife at Doentown Nails I refuse to go anywhere else. You can always count on Mike to make you laugh and if your lucky theyve brought in Edelmon the perfect puppy that enjoys all the love from everyone that walks in By far best Nail techs

Warm😊welcoming staff 💅. Moved to🇺🇸Manchester 4 years ago and even for MANY years prior to moving to NH🇺🇸, I always made MIKE🚶and his staff👭💃👭 my ✔1ST and ONLY🎁 salon of choice💯even when I would visit all the way from 🇨🇦Canada 💗. Very calm 🍷and ⏳relaxing every time I go.The nail art and design ideas that I would choose, ALWAYS TURNED OUT SIMPLY AMAZING! Everyone 👀ALWAYS COMPLIMENTS ON how🎀 beautiful my nails💅 are, and ask where I get my nails💅 done etc. In my opinion no matter who does my nails, ALWAYS does the artwork in 💯EXCELLENCE !💖Head 💃on down to DOWNTOWN NAILS and treat🎀yourself to Shellac mani 💅👐and a 👣relaxing Shellac pedi👡and trust me😉it will be totally worth your while, You will leave👣 a completely different👑other way🙆than you went in 🤗💃... TREAT YOURSELF TO AN EXPERIENCE⏳ JUST FOR💃 YOU & ENJOY YOU 🎁💖

Love this place. Friendly staff, awesome service, nice prices, and sometimes a dog.

What a lovely place to go to. Excellent prices and the service is great!

Doesnt smell overwhelming of chemicals, friendly dog, great quality pedi and a nice interior with free coffee.

Their gel-powder manicure sets are my new favorite treat yourself indulgence. Great work and they last longer than any other manicure!

Fun and reasonably priced Nail Salon. Great selection of services & colors to choose from.

This place used to be great. Unfortunately the service is no longer worth the money

Love getting my nails done here

I love this place! When they do pedicures and manicures it is so relaxing!

Really good place. I think theyve done my nails better than any other salon Ive been to in US.

Did nails great with the dip but 2 nails broke next day!! Not as many layers as other nail salons is why.

Nice and clean. Friendly staffs. Highly recommended.

The WORST pedicure Ive ever had in my life! And one of the most expensive. On yesterday 3/10, I went to DMN, and my feet look the same as before, did not remove dry skin !! When I went to complain the manager told me that that was something special and I had to pay $ 7 more? Seriously you call this a normal pedicure? Where did he say that? They never explained that to me! I do pedicure every two weeks, regular pedicure and in all places I have been removed dry skin as part of the process. Unfortunate that a place like this has so bad customer service.

I started going to Downtown Nails in May 2016 because they do SNS dipping powder nails. Mike thinks hes very funny, but hes very chauvinistic. Their pedicures are awful. Youre lucky if you spend more than 15 min. in the chair and then youre done! Last month I called and asked for Mike to do my nails. I got there for my appt. and he wasnt in the salon. He came in about 15 min. late and proceeds to start on someone who I believe was a walkin. I said I had a 3pm appt. with him and he took me about half hr. late. Then this month, I called and talked to Mike and made an appt. with him. I get to the salon (I live over an hour away!) about 15 min. early and say I have an appt. with Mike at 3pm. They tell me he isnt there today and Im not even in the appt. book! So a young girl tells me that shed personally take care of me at 3pm (its 10 till at this point). At 3:10 she decides to take someone else. Then at 3:20pm an older woman asks if Im waiting and I go off on her and what Ive been through; she decides to take me right then. I shouldve just walked out. I will not be going back to Downtown Nails!

Great place

I go there every other week incredible service great nails and prices are great

Bad I got here at 3:30pm, They had me waiting 3 HOURS when they said I was next .. how does “your next” extend to 3 hrs later & then for me to not even get my nails done because my ride had to pick me up and they close at 7pm

The woman who did my daughters nails was very friendly and did exactly what she was looking for.

They r really good. I like them.

Very rude worst nail place in Manchester do not go here

Great group of people!!

Appointments arent honored, bad service

Worst place ever went on Monday afternoon the lady who did my nails was rude and rough my nails are all different shapes one has already broken they are peeling I was told I could not get the color I wanted unless I got a new set put on I wish i could take a picture of what they look like n post it .. very disappointing

Great nails

I like it but expensive💁

I had a very bad experience here the lady who did my nails cut my cuticle and sliced my finger with the file and the nail she put on popped off after a couple days of use I was very disappointed and very sad I dont think Im ever going to go there again especially spending almost $40 with tip

Mi favorite place

Awesome!!! Best in Manchester

Bad service

Super lugar😊😊

Omg