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Lindsay Collision Center Manassas
8421 Maplewood Dr, Manassas, VA 20111, United States
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Lindsay Collision Center Manassas

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Ja
Review №1

Lindsay Collision Center of Manassas is a wonderful repair shop. They are very professional and provide great customer service. They did a wonderful job replacing my car bumper. I would totally use them again. This is the third time I have used this company.

Na
Review №2

This was a smooth process. From the estimate to the drop off, helping with rental car, communication and the repair itself. Amazing job they did. Highly recommend.

Aa
Review №3

Very professional and also relaxed environment. Was getting an inspection from and minor accident and was able to get a same day appointment. Alignment was completed and I was back in my vehicle the same day, they even cleaned my interior and exterior no charge. Will definitely keep them in mind next time I need repairs!

Sh
Review №4

Lindsey Collision center did fantastic work at repairing damages on my truck after an accident. As a collision center, I do expect good work; I’m giving them a perfect score because on top of great work this facility is fantastic at all the little things that make or break experiences for me.First, when I went to drop off my vehicle everyone I encountered was extremely kind. Several people ensured I was being helped, and 2 people apologized for the “mess” because it was their first day in their new facility. To be clear, the “mess” was minimal and not a big deal at all. Second, the facility secured my vehicle behind a fence. The last time my car was getting repairs at a dealership (not affiliated with Lindsey) my tags were stolen along with a new car and the criminals racked up thousands of dollars of tickets in DC, MD and VA. The dealership had not secured my vehicle and did not have cameras. So I felt safe at Lindsey with their gigantic privacy fence. Third, throughout my repair process I received daily updates on status and my truck was ready when promised. Finally, my car was soooooooo clean when I picked it up. Much cleaner than when I dropped it off. That was an unexpected and appreciated surprise.I definitely recommend this facility and would absolutely use them again.

Ga
Review №5

Great job, great people, one well run team...highly recommend them

ma
Review №6

I had to get some body work done on my Mercedes. The experience was Amazing. From the moment I brought my car to them throughout the process and the final process of picking up My car when it was finished. They were beyond professional. I give them 5 stars.

St
Review №7

Lindsay Collision was fantastic to work with! My car was completed days before the anticipated completion date and it had intensive repairs done. The entire staff had great communication, which I appreciated. I received multiple updates with the progress of my car. My car look good as new again 🙌🏼

Av
Review №8

We had such a great experience with Lindsay Collision Center from the moment we contacted them for repairs. The staff is courteous and they kept me informed throughout the entire process. Not to mention the fabulous job they did on repairing the dent on our car after an accident. It looks like a brand new car and I cant recommend them enough! They also were gracious enough to look into why our AC wasnt working, which wasnt a service we took the car in for. This has got to be the best place Ive taken my car for repair in the area!

Na
Review №9

They made my car look brand new and I have a 2003 vehicle! Looks absolutely great!

Fr
Review №10

Thank you Lindsay collision center the best body shop in the area hi recommend this place

Jo
Review №11

Friendly, organized and expeditious! Now even better at the new location a few door down!

Ru
Review №12

My vehicle was taken here so that the adjuster could place an estimate. Car was a total loss, so I didnt end up having any work done, but the shop was immaculate and the staff were courteous and friendly which speaks volumes on the work they perform in itself

Pr
Review №13

Very professional!! they will go above and beyond to provide the best customer service. I went in for a collision repair for the front end of the car. The process was smooth and fast. They keep you updated throughout the process. One headlight was changed due to damage, but since it was done through insurance they were not going to cover for the other headlight and basically one headlight was brand new while the other headlight was dirty and had started to fade. It didnt look right. Jonathan an employee went above and beyond by offering to restore the old headlights and make it look like its new. Jonathan was very professional and provided the best customer service. Overall, I would highly recommend this place!

Ro
Review №14

Finally there is a respectable collision center in Manassas. I was in an accident and was able to get an appointment to drop off my car quickly. I was able to get a rental car with Enterprise. They worked with my insurance and were able to fix my car in no time. The text message updates make things so much easier to stay in contact. My truck came back looking new. The excellent customer service and professionalism is second to none. I wouldn’t go anywhere else by Lindsay Collision in Manassas.

El
Review №15

Could have given me heads up when they knew my promise wasnt going to met. I had to call, but all and all good experience and workmanship.

Vi
Review №16

Professional painting, good service, ontime, good services, highly recommend.

Au
Review №17

The gave me a great estimate for repair of my fender, bumper, and grille. The finished the repairs early and I am very pleased with the result. They kept me in the loop throughout the whole experience.

Do
Review №18

Lindsay collision center was a excellent business to work with. There team was polite and professional. They did excellent work on my vehicle and sent me daily update on the status of my car. I will us them again.

Al
Review №19

Was involved in a hit and run, so insurance had me take my car to Lindsay Collision Center. This repair center was very professional and completed the work on my car almost a week ahead of schedule. They always kept me updated on the repairs via text (my choice of contact). Car was spotless, inside and out. Great work.

To
Review №20

I recently had my Jeep Grand Cherokee repaired at Lindsay and with Randy and Sarahs help everything was fixed as scheduled, on time and looks amazing. Couldnt have been easier. Thanks!

Ge
Review №21

Great experience. Very responsive. Great customer service.

Li
Review №22

Ive had work done on my vehicle before and turned out great! Extremely satisfied by the professionalism and amazing customer experience received each time. Sarah is the first point of contact and provides spectacular customer service and so does everyone after her. Thank you Natalia and Carlos for your help in providing consistant updates and information of my vehicle. Service turned out much faster than expected! Highly recommend 👌

Je
Review №23

I have used Lindsay Collision twice and both times have had a great experience. They keep you updated on the status of your vehicle repairs. The body and paint work turned out great. Will definitely use again and refer to friends.

Br
Review №24

All of the staff at Lindsay are amazing! Every single person went out of their way to help me, no matter what time of day. My airbags all popped and I was devastated!! Not only were they able to get it fixed for me and not have it be a total loss, but Their service department stayed late for me when I needed to come pick up my car and got stuck in traffic, and when I got my car back it was literally the cleanest and shiniest I’ve ever seen it!!

Na
Review №25

As a former employee of Lindsay Automotive group, I write this review to help better protect future employees and / or customers.For years, this company has repeatedly abused their power to belittle their employees and customers alike. Anything from taking money from employees hard-earned paychecks for managements mistakes, enforcing ridiculous policies on their lead technicians making it near impossible to return to work from an illness, to implementing managements own personal agenda / desires upon female employees forcing them to make uncomfortable and difficult decisions. I have been victim & witness to all of the following and more unjust actions taken by Lindsay automotive management team.Im not sure how much of an impact a review alone has on pushing Lindsay to be the company that they say to be; but my suggestion for any Lindsay CO or manager that reads this, is to take a look in the mirror, and ask yourself why the employee turn around rate is as high as it is. The answer is as clear as day.

Am
Review №26

Wonderful place! They far exceeded my expectations. Randy is the best. Thank you Lindsay Collision Center!!!!

Sc
Review №27

Lindsay Collision Center did an awesome job on my vehicle. From the day I dropped it off to the day I picked it up Lindsay Collision Center took me step by step on what was going on.I felt really comfortable knowing I was in good hands. Thank you Lindsay.Keep up the good work

Ka
Review №28

Great communication and very thorough work.

Fe
Review №29

Everyone is very helpful, nice and professional. They were able to get me in quick and the quality of work was amazing. Like new! I wouldnt go anywhere else. Highly recommend for any work needed on your car.

Fe
Review №30

This is the first shop I’ve been to that I have trusted the people working there. They are professional, helpful and in constant contact with updates on the status of your car. They help to make the interaction with the insurance company easier. When I got my car back, you would never know I had an accident or any issues. I highly recommend you go see them!

Ka
Review №31

Quick, efficient staff. Stayed in communication with us through text which was very helpful. Any delays were updated. Car and work look great. A bonus is the enterprise cooperation with quick pickup and drop off at the collision center if needed. Would recommend again.

Va
Review №32

This was the best experience I have had with a body shop in my 40 years of driving (35 year of which have been professionally). Everyone at Lindsay from the receptionist, to the intake clerk, to the Assistant Manager Oscar Aguilar, was incredibly cordial and professional. They listened to me diligently and found a quick solution that got me back on the road in less than an hour. I highly recommend this body shop for all your collision repair needs.Thanks Lindsay Collision,Robert Novakoski

Me
Review №33

Very pleased with the services at Lindsay! They involved me with all the details and notified me of any issues. I highly recommend. Thank you again for your help and walking me thru the entire process!

Pa
Review №34

Lindsay Collision is very friendly & professional thank you to Sarah & Randy took very good care of my vehicle

Sa
Review №35

Professional, good communication - both with us and with our insurance. It was a very smooth process to get the service we needed.

Do
Review №36

My car was there due to an accident. The service and work were amazing!!!!

Sk
Review №37

Excellent workmanship and delivered when promised.

D
Review №38

They were Keeping me informed on my repairs being done, very easy to deal with, easy to drop off and pick up car with no problems. Excellent repair service.

No
Review №39

They honored their lifetime warranty even though it was a different location...14yrs ago! They made it right by repairing the windshield leak that was discovered. Not only did they make it right but they went above my expectations. Awesome crew at LCC Manassas!

Hy
Review №40

I love getting text msg every single day to get updated info. Vehicle looks brand new. If something isnt repaired properly they told me I have life time warranty on this repair. I can be worry free.

Ce
Review №41

Tried to give me my car back still damaged. After all car is still not 100% fixed .

Sh
Review №42

This Geico Express & Lindsay Collision Center has great customer service as advertised. The staff are friendly, helpful, and attentive to ensure that you are able to get your repairs done or be provided a quote for services in an expedited manner without any hassle or any concerns. Another great thing about this place is that also have a partnership with an onsite Enterprise Rental Car segment to assist guests who need that amenity.

Mi
Review №43

Very professional. Great advise on repairs before they took the car in, and help with the Geico claim. The work performed is impeccable and has lifetime warranty. Excellent service and communication keeping you updated. Would recommend.

Ju
Review №44

Got my car back a day early. Job was perfectly. No sweat as it should be. You never know what youre going to get from most shops and this shop always does a great job. This is my second experience with them and Im always satisfied. Definitely recommend to all for a stress free experience....

Em
Review №45

I had to have the crossmembers under the bed of my truck replaced as the OEM ones had COMPLETELY rusted through. The team at Lindsay Collision did the work within the quote, on time and the communication was stellar. Will use them again in a heartbeat and recommend them to anyone needing bodywork.

Jo
Review №46

Lindsay worked seamlessly with my insurance company. I had minor rear bumper damage, but the bumper had to be replaced. I scheduled an estimate and then a drop off a few days later on Monday afternoon and picked my car up on Thursday. Everyone I talked to at Lindsay was very professional.

Sh
Review №47

They were very pleasant to work with. Very professional and service was done (great quality in their work)in less time then I thought.

Ja
Review №48

Best Autobody service around.

Ed
Review №49

Clean, helpful, COVID conscious & very customer focused.

Sa
Review №50

Drop it off on a Monday for repairs from a car accident, the estimated it to be ready in a week and a half and it got done early! Doesn’t Even look like I was hit. They are friendly and professional! Thank you for your service and care!

Ed
Review №51

A professional and courteous business from scheduling vehicle for repair, reception on the scheduled date and convenience of on site courtesy car pick up, prompt notifications on the status of your vehicle during repair, this experience was first class.

ta
Review №52

This place was awesome! They were able to take my car in for repairs immediately. The body man Eddie Kennedy did an AMAZING job!! My car looks brand new again. The entire staff is so friendly and helpful. I would definitely recommend this place to everyone!

ru
Review №53

The initial process was smooth and easy. Upon first impression I was greeted and even seen before my scheduled appointment because I arrived early. That was greatly appreciated. The staff was also friendly however one complaint that did cause the less than satisfactory stars was the follow up. My vehicle was estimated to be ready on a Tuesday. I called early in that morning to see if the vehicle might be ready sooner in the day and I was told I would be contacted later that morning... I was never contacted and I had to reach out again only to be told it wouldn’t be complete until Thursday. Ok fine, no problem. Thursday was here and once again I called about the time. I was told I would be called around lunch time, well that never happened. I called again around 2 and was told the adviser would call me back in 1 hour. 4PM (which was the estimated time on the courtesy texts) came around and I still wasn’t called back so Once again I had to initiate the call. Had the following up not been an issue I would have probably given this place 5 stars.

Al
Review №54

Repairs were done within a week and my car was back to new. quick and sufficient.

Ch
Review №55

Very professional! Throughout the repairs, the staff at Lindsay Collision Center kept me informed of the status of my vehicle. I am very impressed with this company, and will use them for any repairs needed in the future.

Li
Review №56

A tree fell on my car during Covid. They had safety procedures to protect employees & the public including; disinfectIon, wearing masks and social distancing. I had regular updates on the progress, it was ready ahead of schedule and looks great. I would refer friends & family to this location!

D.
Review №57

I called to have my rear bumper replaced because I was rear-ended 3 times by the same driver. Lindsey Collision was very flexible in getting my vehicle seen as well as giving me an estimate of how much it will cost and when my vehicle will be ready. They continuously updated me on how the repair is going and that my vehicle was on track to the estimated completion date for repair. Lastly customer service was great they answered all my questions and were very polite and courteous.

Pa
Review №58

Lindsay was fantastic with service to repair damage to right front area and delivered their service on time. Great people to work with.

Ma
Review №59

My jeep was hit from the behind and my corner panels were out of alignment. Not to mention my tailgate did not close. I had a EVO MFG caged tire carrier that absorbed the majority of the impact and saved my jeep. however, the collision bent the back end.the Mechanics and the Technicians repaired my carrier and my jeep better than it was originally. I cannot ask for more the professionalism and value these men and women gave to my vehicle is awesome. Their quality is top notch!

Ma
Review №60

It was an awesome experience

B.
Review №61

Great job repairing front end damage. Love the texting

Br
Review №62

Lindsay team was amazing to work with. The manager, Colby, was a pleasure to work with. Especially during the COVID crisis the Lindsay team went above and beyond all standards.

St
Review №63

Lindsey collision center is a top shelf company these men were very professional and a wealth of knowledge that was very helpful, I worked with Tracey who was very helpful and explained in detail about what I needed done I was very impressed in all areas and have recommended this company to many friends and coworkers the only problem I have us there is not 6 stars to give this company, thank you very much guys !!!! Especially Tracey

Te
Review №64

They were very friendly . My car was done on the day they said it would. My car look amazing . They kept in contact with me every other day to let me know the progress of my car. I would recommend Lindsay collision.

As
Review №65

Throughout the entire process of having repairs done on my car, everyone I spoke to was very friendly and helpful. They kept me informed of any delays with parts and how the whole repair service was going which certainly helped put me at ease. I would definitely use them again for any repairs needed to my car.

An
Review №66

Transaction was supersmooth and everyone keeps you updated.

Ma
Review №67

Talked to a Body Shop associate named Yenura (sorry for the spelling) who wasn’t able to to do an estimate on vehicle in a tow yard but offered help to us dealing with a no fault car accident. We will keep them in mind for our future car repairs/auto body.Thank you,The Hyde’s

EL
Review №68

Lindsay did a great, great job. From customer service to the estimator to the finished product. Everything was flawless with the process and the end result.

Co
Review №69

Had two hit & run accidents, back to back, they kept me well informed about my repairs, car looks as if nothing touched it, paint color is spot on, customer service is terrific, Shannon is the greatest, lifetime warranty is a plus... def recommend.

W
Review №70

They did a repair after a front end collision. Excellent repair as well as very professional service including great communication and returning my rental car for me.

Ma
Review №71

I love this body shop! Colby and his staff are top notch. I will be recommending this shop to all of my friend and family!!! Keep up the good work!

Ed
Review №72

Great service, worked quickly and looked out for my interests. Kept me informed throughout the restoration process. Highly recommend this facility.

Jo
Review №73

Both this location and the Woodbridge location have served me well in the times I have found my self in need of bodywork on my vehicles

Ti
Review №74

Amazing collision shop. I was able to get in for an appointment fairly quickly and everyone was so friendly. The coffee machine, lobby, and tv made everything feel welcoming and warm. Although I don’t hope to have another reason to go back, I’ll be using them in the future and recommending them to anyone who asks.

Mi
Review №75

Awesome Service!!! The pride and professionalism they took to get my jeep repaired was second to none! I highly recommend Lindsay Collision Manassas to anyone and everyone needing vehicle repairs.

Ch
Review №76

This dealership has always been too notch and Ive been dealing with them for several years now. I would recommend them to anyone that needs a new or used vehicle along with excellent service afterwards.

Ja
Review №77

They did a great job with my vehicle. Very professional and very responsive. Highly recommend!

Ga
Review №78

Well run facility. Organized and responsive. Work done to my vehicle was excellent. Was especially pleased with the way the vehicle was cleaned when returned to me.

Re
Review №79

AMAZING! The staff was great! Really made me feel taken care of. My car looked and felt like new when I picked it up. So thankful for these people and making a good ending to a bad situation. Will definitely be using them again if ever need be. 100% recommend!!!!

Er
Review №80

Excellent Job!

He
Review №81

As a lover of cars and a technician myself, I could not have been happier taking my car to Lindsay. Everyone I spoke with answered my questions easily, I could tell they know what they’re doing. I was nervous leaving my baby in other people’s hands but I was happily surprised!

Th
Review №82

I’ve been purchasing automotive services for the last 35 years, and to be completely frank with you, Lindsay Collision provided me my most unforgettable experience during those 35 years. Lindsay Collision turned a small one week job into a three week escapade.At the conclusion of two and a half weeks, I arrived to pick up my vehicle that was supposedly finished. The car was far from finished. I pointed out all areas that still needed painting (bare metal in some cases). I came back two days later only to find continuing problems. Actually, the staff had even created a couple of new ones.The shop appears to do a high volume business, but I cannot believe it can operate without any attention to detail. I can only conclude that my experience is a deviation from the norm - or that they are soon destined for closure.I can say with confidence that I will not be bringing any of my vehicles back to Lindsay Collision. I cannot trust Lindsay to adequately repair my vehicle, and I’m concerned about the repairs that I cannot readily see.Im not interested in discussing the matter will Lindsay any further - unless they are willing to compensate me for my time, effort, and cost of additional repairs (elsewhere).Unless you enjoy the thrill gambling, I would suggest that you seek your repairs else where.

Jo
Review №83

Great customer services, brought my Van in for rear bumper works, they finished within 3 days, great quality of work, my van looks good as new.

Kr
Review №84

I was hit on the rear passenger door on the right side of my mercedes SUV. I came here for repairs. They did an AMAZING job! I swear that side of my vehicle looks better than the other side now! Quick, personable, quality service all around. They also cleaned the outside of my car. It looked so shiny and professional. Im seriously over the moon. Thank you all. For turning a bad experience into a happy ending.

Li
Review №85

Was impressed with the calls updating the statis of the repair and with the prompt amount of time it took for the repair should i need repair in the future i will use Lindsay for any services needed

Li
Review №86

I could not of been more pleased with my experience at Lindsay Collision. I was able to schedule to drop off my car early the next morning so I did not have to take any time off of work. Enterprise is right on site so getting my rental was quick and easy.They were able to get my car fixed the same week. It looks amazing and like nothing ever happened!The entire team was extremely friendly and professional and answered all of my (probably entirely too many) questions. I highly recommend taking your car here.

Pe
Review №87

This was an insurance claim through Geiko & I was fairly impressed at how smoothly things went. Job looks like new...

Mi
Review №88

Very efficient and very professional!

Sa
Review №89

This was my first time (& hopefully the last) being in an accident; my vehicle was rear-ended last month, and having moved to Virginia just recently, I did not know where to get my vehicle repaired or what to expect. Nationwide recommended Lindsay Collision Center, and I’m glad that I went with it. Lindsay Collision Center has great customer service and very respectful and courteous staff. The overall experience was very gratifying! Greg took the time to explain the process and what to expect. They finished repairs a day earlier than the date given to me, and I appreciated the regular status updates from them as work was being completed. They open early so I didn’t have to take time off from work on the day of the pickup; I was there at 7:15 a.m. and they had my vehicle ready, all fixed, washed and looking as good as new! Its been 3 days since I got my vehicle back and there are no lingering issues. Jackie from LCC even followed up with a call later to see how things are going and whether I had any concerns or questions. Thanks to Greg, Jamie, Jackie, Julia & rest of their team, I’m a very satisfied customer and will not hesitate in recommending them to others! Thank you Lindsay Collision Center, Manassas... I had a very positive experience!

Ja
Review №90

We were disappointed with the work if I am being honest. It was done sloppy the first go round and had them fix the errors/finish what wasnt done a second time. It was nice of them to offer a rental car when I needed it, but I feel it shouldnt of come to that to begin with. The hood on my car is not the same and they left white powder all inside my car(from when they sanded I believe) that is now all over EVERYTHING. Looks like they tried to clean it up, but that wasnt done right either. I will say that Oscar was pleasant to work with and friendly.

Sh
Review №91

We appreciate the excellent customer service we received at Lindsay!The staff kept us in the loop with info pertaining to our repairs. We happily recommend Lindsay.

TR
Review №92

Only been here once but the experience was astoundingly low stress. The girl handling my case was polite and kept me updated every step of the way. Hopefully I don’t need body work again for a while but I’ll def be heading to Lindsay.

Li
Review №93

Special thanks to the manager Oscar who went out of his way to make an earlier snafu work out for my schedule. The work they did on my car was excellent as well. I would use them again but do wish they had extended hours. I was please with Enterprise and Geico as well. The three companies worked together well to make the process easy for the customer.

Mr
Review №94

Initial estimate for front end damage (bumper, lights, and sensors) $5k. Two days later....estimate was increased to $7k...one week later final estimate was $10k! The cost to fix the front end was more than 50% of the TOTAL COST of the CAR - BRAND NEW! After Lindsay Collision Center couldnt fix the sensor issues, they sent the car to Lindsay VW. At no point did Lindsay Collision contact me with status. I had to call them 3 separate times to check on status. Each time I called it was the same story...Oh! I just talked to my manager, I was just about to call you. Lindsay Collision missed 2 deadlines they imposed on themselves. The car was in the shop for 1 1/2 months. STRONGLY BELIEVE, BUT DO NOT HAVE PROOF, LINDSAY COLLISION IS BILKING THE INSURANCE SYSTEM! TERRIBLE EXPERIENCE!

Ma
Review №95

Im super glad I made the decision to have Lindsay Collision Center of Manassas repair the mishap on my vehicle. The facility is modern with plenty of parking space. The main lobby/ waiting area is very comfortable and is complemented by a Starbucks coffee and Tea machines along with a beautiful high definition television. This is only just the beginning to an awesome customer experience. The staff is very welcoming and care about meeting the needs of the customer. All my questions and concerns were addressed and I was kept apprised on the progress of repairs until completion. I rcvd e-mails, phone calls, an texts to keep me informed of the status of my vehicle. The repairs were completed in a very timely fashion. I also picked up my car rental on site making the experience even better. The repair craftsmanship exceeded my expectations. The paint color match was perfect! My car was nicely detailed and clean when I received it, even the tires and rims were cleaned. I wasnt expecting that either. I was so pleased with my experience that I shared it with my friends and family. Nobody enjoys the stresses caused by a vehicle collision but man did Lindsay Collision Center make it a memorable one. I felt like I was in good hands from the very first day. Thanks to all the staff and technicians that worked on my car. As they say in the military, Bravo Zulu!

Ni
Review №96

Great service and customer service

So
Review №97

A repair express who works with your insurance to fix damage on your vehicle.

We
Review №98

Took my vehicle there when someone rear-ended me. Communication was great from beginning to end. Made my car look brand new again.

Ma
Review №99

People were very friendly! Good coffee. Kept ordering the wrong part though :( but I got it only a few days late. Would 100% come back :)

Ti
Review №100

I took my car to Lindsay Collision Center and I recieved OUTSTANDING service! They were all very reliable, professional and did great work. If you would love stress free professional service Lindsay Collision is your place.Mrs. Pressley

Information
26 Photos
100 Comments
4.5 Rating
  • Address:8421 Maplewood Dr, Manassas, VA 20111, United States
  • Site:https://lindsaycollision.com/collision-repair-manassas/
  • Phone:+1 703-369-3020
Categories
  • Auto dent removal service
  • Auto body shop
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:8am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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