We had a great experience buying our son’s first truck. Jesse Wells was so helpful and knowledgeable. He made the transaction go smoothly and quickly. Everyone at Watermark worked great together to provide us with excellent service. We would highly recommend them to our friends and family. Thank you all!

Chad Hughes was my first contact with Watermark Ford. He assisted me through the entire process and handled the transaction in a professional manner. I would highly recommend Chad to anyone interested in purchasing a new or used car. Everyone at the dealership was very friendly and courteous.

Thank you Bryan Brewer at Watermark Ford of Madisonville for matching me with my 2018 Ford Escape. Bryan was great to work with. I let him know what I was interested in (Type, Miles, Payment) and he had 4 vehicles picked out for me! I did my research online prior to visiting and seen the Escape online and fell in love with it. Its very clean and has a bunch of bells and whistles!If you are looking for a New or Used car I highly urge you to go see Bryan!Oh yeah, they have a LIFETIME Warranty as well on all their cars with services available right at the dealership!

The Service Department is the best, they work with you and try to work with your schedule to take care of your needs, the Service Department at Watermark Ford of Madisonville is and remains the reason we continue to purchase new vehicles from our hometown dealer.

The team in the service department did a great job servicing my vehicle! Lee Foster, my service advisor, got the job done in a timely and efficient manner! Thank you!

I am very pleased with my truck buying experience. I will buy all my future vehicles from Jesse Wells. He has been a pleasure to deal with.

Mr. Jesse Wells (salesman) was amazing. Very informative and really put me at ease. Buying a vehicle is a huge investment--he made this experience pleasant and easy. I am extremely happy with my car. Its just perfect for me.

From the beginning to the end, I had a great experience buying a car from Watermark Ford! Bryan Brewer and Brandon Belt helped me and made the whole process a seamless transaction. I told them the vehicle I wanted on a Monday. They quickly located it and had it on the lot by that Wednesday. I highly recommend these two gentlemen & this dealership!!Stephanie was also awesome at explaining all of the electronics and features of my new car.Everyone who helped facilitate this purchase is greatly appreciated and I couldnt be happier with my decision to buy from them.

My Ford truck had a recall notice. When I called, I had an appointment within two days. The staff was ready when I arrived. I was promised the work would be done within 3.5 hours. The staff called 2 hours after arrival informing me the work was complete. Great service and great work.

The service people were Great at Watermark! Lisa took the time to listen to and take notes regarding the issues. Not fully understanding the diagnostic results, Miss Vincent asked the service technician to meet with me and explain in details! Friendly, professional and timely, what more could you ask for?

I would like to thank Jesse Wells for being nice and for explaining every detail of the 2021 Nissan Rogue that I purchased at Watermark Ford of Madisonville yesterday. He was very helpful. Everyone was so nice and helpful and made my experience a good one. If I ever need another vehicle I will definitely shop at Watermark!!

Maria Taylor was so sweet. Service was fast.My vehicle was well taken care of and I will drive an hour to get to Watermark of Madisonville every time.

I have purchased a wide range of vehicles over the years from Watermark Ford. Everyone there is great to work with. Recently Bryan Brewer and Neal Carver assisted me with the purchase of a new Bronco and was a pleasure to work with. If you have had a bad experience in the past going through the car buying process at another dealership, I highly recommend visiting the team at Watermark Ford for a painless, enjoyable and fair experience.

Great buying experience! Chad Hughes was a wonderful salesman, got me the deal I wanted. Everyone was friendly and very helpful. I would highly recommend Watermark Nissan!

Chad Hughes was great in helping us pick out the perfect SUV for our upcoming travels. I would recommend him anytime. Also, Watermark Ford of Madisonville was the easiest buying experience I have ever had buying a new car. Thanks again

Got recalls on my car fixed. They were great. Fast and efficient! Thanks

Brandon Belt was my salesman and was amazing. He had the car ready for me when I got there, got my trade in done in minutes, and I was signing papers and out the door right after that! I would definitely recommend Watermark Ford Nissan for your next car purchase!

Very courteous and helpful. Also knowledgeable about the vehicles and able to answer all my questions. Made the entire experience easy and enjoyable. Top notch.

My truck was down and stranded one county away. I called Watermark Ford and they arranged for the truck to be towed to Madisonville from Powderly, KY. They quickly troubleshot and repaired the truck. I was pleased with everything. Watermark has always served me well.

Chad Hughes and Tommy Prather were great to work with. Got me in my car and on the road. Great deal. Great people. I’ll definitely consider them on my next car purchase.

Found the car of my dreams. My salesman Jacob Dooley did a fantastic job communicating with me about price and details even with me living in Indiana. I live three hours away paperwork and car was ready when I got there. I highly recommend going to Watermark everyone was great.

Bryan Brewer was my salesman. He was very friendly and helpful! Great customer service! The entire staff at watermark Ford Nissan of Madisonville was very helpful and kind. I brought my dog with me so I could make sure the size of vehicle would fit the size of dog I had and the entire staff was so friendly towards him. I definitely recommend this place for your next vehicle. And ask for Bryan! He’ll do you right! He’ll Hear you out on what you’re looking for in a vehicle as well as allow you to take the time you need on deciding what’s right for you.

If you are looking for a new or used car go talk to Jesse Wells. It’s our second time buying from him and it was another amazing experience. He’s so kind and really wants what’s best for the customer even if he doesn’t getting anything from it. When it’s time to upgrade we will be back. Thanks again Jesse!

Had what we were looking for and no haggling prices, Jacob was great to work with during the purchasing process. Watermark seemed to care about you as a customer and not just another sale. Thank you for the good experience purchasing our vehicle.

Always quick service and my service manager, Lee Ellen Foster, was very friendly and helpful.

Brandon belt and Steve ruby and everyone did a excellent job help me with my purchase.

I was searching for a specific 2013/14 mustang I always wanted and found one here that fit the criteria. I spoke to Brandon, who was knowledgeable on mustangs and was very helpful throughout the entire process. Since I was going to travel from NY to KY, and drive the vehicle back, Brandon sent me pictures/videos including pictures of the undercarriage when I requested them. Brandon was even courteous enough to give me a ride from Nashville airport to the dealership. Took the Mustang for a test drive and immediately knew it was the one. Friendly staff all around, would definitely recommend. Thanks for helping me get my dream car!

Chad Hughes was wonderful to work with. Very helpful and attentive.

Every one in the service department are always accommodating and courteous when making appointments or during the actual service of our vehicle. Maria Taylor was very friendly and accommodating at the time we were having our vehicle actually serviced. She stayed in contact with us during the process as we had to drop off our vehicle a little earlier and leave. We will happily continue doing business with the service department and Ms. Taylor in the future when needed.

Purchase was made easy, no excessive pressure. Brandon listed to me and we were able to agree on the price of the vehicle. The amount given for my trade in ws more than fair.The whole experience was great. Appreciate the entire Water Mark team working with me.

I had a great experience with Jesse Wells, Very friendly and great people to do business with. They all answered all my questions up front.i will send anyone i can there way. I will by from rhem again. Yall made me very comfortable to buy from. Thanks again.

Took my Nissan Frontier to Watermark Nissan in Madisonville for service work. I had originally purchased my truck there and it was due for some service. I explained the issues and they performed the work to my satisfaction, In fact, some of the work I thought was needed was not needed. What a pleasure to deal with a dealership that is honest. The service advisor, Mr. Phil Harvell, discussed the work that was done in terms that I understood. He is a real asset to this dealership. I will continue to get my service done at Watermark Nissan.

Jesse Wells, as a salesman, cant be beat. An honest, good humored, person can sale, or let you buy, any way you want. Friendly hard working Jesse will go out of his way to help you get information you need both prior and post sale.Super manager, Steve Ruby, whos angel wings are hidden buy his million watt smile can get the deal done in record time.Dont hesitate to go see either one of these dynamite individuals for your automobile needs.My 5th vehicle purchased from here.

I had a great experience with Chad Hughes. He worked very hard to get me the vehicle that met all of my needs. I would recommend him to anyone in the market for a vehicle.

Very nice and friendly service! It was quick! And very clean! Checked everything even when I didn’t ask at no extra charge! You also get a card and after 5 oil changes you get a free one! Will be going back when time to get any thing I need done for my car! ❤️

Great experience working with Jesse Wells! He knew so much about the new Bronco line. So easy to work with. It was a great experience over all with the whole staff.

Watermark Ford is a great place to. It a vehicle, excellent customer service and I would buy there again. Chad Hughes answered all my questions and got me into the bronco my son wanted.

I needed the door latch for my car they got it overnight and for a good price as well got to love that kind of service

If you need a new or used car,go see Brandon Belt .He was super nice,had alot of knowledge on the vehicle we bought.Did Everything he could to get us what we wanted in the price range we needed.Super great service.

Ask for Brandon Belt when you go in. He had all the answers to my questions and negotiated a fair deal. Of all the other Ford dealerships in the area we picked Watermark Ford to purchase our F-150.

Had a great experience with Watermark Ford. Very friendly and helpful people to work with. A big thanks to my salesman Brandon Belt. Thanks so much

Easy and comfortable experience overall. With previous vehicle purchases Ive made from other dealers in other towns, you usually leave feeling like youve sold part of your soul in the process. While I realize Watermark Ford was ultimately trying to make a sale, I never felt pushed in the process or that I was just being sold too. They gave a generous offer on my trade in and helped to walk me through all of my options. Being new to living in Madisonville, I knew I wanted to buy local but was worried I would be limiting my experience. From the great experience in purchasing, I intend to buy future vehicles from here.Special thanks to sales rep Brandon Belt. He had already pulled up the truck I wanted to test drive by the time I arrived, was very knowledgeable on the product compared to what I traded in, and was patient as I worked through the different buying options. He is a true asset to Watermark Ford!

Process was very easy, Mike Made every effort possible to get us a great deal. Love my Ford Edge, will defiantly shop there again with Mike in the future. Warranty was excellent.

The best way to describe my experience was it feels like home. My wife saw a vehicle on their lot she really liked. I called Watermark and spoke to Tommy Prather. Before we got to the dealership, he already had the vehicle parked in front and ready to test drive. During the purchasing process, Tommy and the rest of the staff did all they could to make sure we were comfortable and had everything we needed. Tommy even brought us snacks and drinks. It was a great experience. We left with a great vehicle, but before we left Tommy prayed over us and our vehicle. WOW! What dealership do you know that would even allow that to happen. Thank you Tommy and Watermark for a great experience. We love our new vehicle and plan on returning in the future.

Watermark Ford Service Department is a professional and helpful group to assist with your vehicle needs. Their amazing staff and experienced technicians provide a service that excels in efficiency and accurate knowledge base. Certainly the best group to maintain any of your vehicles.

Jacob Dooley was so nice, he explained everything about my vehicle and he was not pushy and I liked that .

I just bought a used truck from Watermark in Madisonville, KY, and I couldnt be more pleased! I didnt buy anything fancy, but I was treated as if I was buying the most expensive vehicle they had. This is the only car lot I had been to, while shopping for a truck, that treated me like I mattered to them. I say that because being a woman, I was shunned or treated as if I didnt know what I was talking about by others, until I got to Watermark in Madisonville. As soon as I got there, Chad Hughes took me to what I was looking for, let me drive it around to check it out, told me everything I needed to know about the vehicle, and I could tell he was just an honest, good person, I definitely felt like I was in the right place. I then met Stephen Ruby, the sales manager, and he gave me a run down on where the truck came from and told me the history and what to expect from it, again nothing but genuine honesty. Neal Carver got me rolling with these two guys, while making sure me and my son were taken care of, by showing us seating areas and asking us if we wanted any water or coffee while we were there. Neal would periodically check in on us during wait times to make sure we were still doing ok and didnt need anything. I mean, this is customer service!! I knew after meeting everyone that I wanted to buy from them. I dont know where or what their criteria is for working there, but whatever it is, its working! They are the most honest, genuine salesmen, more like customer service men, that Ive ever had the honor to buy from. Even after buying the truck I wanted, they are still going above and beyond by coming to pick up the truck to make sure its oil is freshly changed and truck is serviced. They are going to tint the windows and freshen up the look of it as well. I will be recommending this place to all of my family and friends and I will definitely come back to buy from them again because you just dont find service and kindness like that anymore. Thank you to the Watermark team in Madisonville, KY for making this such a great experience.

Great service! Jesse Wells was great to work with! Highly recommend Jesse Wells at Watermark Ford Nissan

We had a great experience here with Brock Terry. He let us know all the details of the vehicle we were looking at purchasing. He was very nice and had a great attitude. We will definitely be doing business with him again in the future.

Anyone looking a vehicle I highly recommend Watermark Ford Nissan.. Brandon Belt made the buying process a breeze! Answered all my questions... sometimes twice! 🤣 (yes I was that customer) He went out of his way to make sure that I was 💯 happy with my purchase!

Had a great experience buying my first car with my family here. Tommy Prather was very helpful and was a very caring individual. Really cares for his customers.

My wife and I want to thank everyone at Watermark Ford in Madisonville KY for a wonderful experience and the watermark sales representatives were so nice and polite and they went above and beyond to help us with our needs. So if your looking to buy or trade today give Watermark Ford in Madisonville KY a call and ask for Mike Daniels and we promise you will be in good hands. Thanks Mike

Watermark went above and beyond to get me a great deal on a 2020 Nissan Rogue. Bryan Brewer was extremely nice, helpful and professional. He kept me informed during the entire process. Bryan and a couple of others stayed well beyond closing time to get me taken care of. Thanks again Bryan!

From the minute I walked into the door I felt welcomed from Maria! Jessie wells, sales agent and the sales manager Steve Ruby, listened to my needs and let me test drive vehicles and I found the one just right for me ! Everyone made the purchasing process easy and understanding that met the best choice. It didnt stop there. I got a detailed description of all features and how they operate. Great additional options for care of my vehicle. The team worked together to ensure my purchase was complete and satisfied. I know from many years of trading at this location in madisonville, the service continues long after the purchase. Thats why I continue to do my business with this company.

I began working with Brandon Belt of Watermark Ford after seeing a well-priced pre-owned car listing. We started over text to schedule a test drive. I was an out-of-state buyer, so it was critical that we stay in good communication. He kept in touch with me and answered my initial questions. I arrived with the Hyundai Santa Fe pulled out front for inspection/test drive. I gave the car a thorough look-over and Brandon answered all my questions and obtained any paperwork I requested. The test drive was great and was able the test the car as I saw fit - there was no pressure from Brandon during this process. I decided to purchase the car and Brandon walked me through what would happen, the terms, payment, titling (out-of-state). Overall a seamless, comfortable and dare I say - enjoyable experience. The people at Watermark are top notch - especially Brandon, thank you! A+

Stephanie at the front desk was extremely helpful and advised me on several different features about my truck . She is a great asset to Watermark Ford.

Mrs. Lisa is an excellent professional and I was in and out in no time thanks to her

Watermark Ford, more specifically Jesse Wells made the purchase of my new 2021 Ford Explorer one of the most enjoyable experiences. He helped my family find exactly what we wanted and took time to get to know us as well as our vehicle needs. I would recommend Jesse to anyone that is interested in purchasing a vehicle.

Watermark Ford always goes above and beyond in the service department. I have always received great, timely service. I would also like to give a shout-out to Mike Daniels, a sales representative at the dealership. He goes out of his way to make sure every visit there is pleasant. I wouldnt want to deal with anyone else than Mike.

Ive bought a lot of cars over the last few years, and by far this was one of the greatest car buying experiences Ive had! They truly put the customer first and have gone above and beyond to make sure I was happy!!

Thanks To Tommy Prather at Watermark Ford for the friendly, helpful and knowledgeable service in buying my newest vehicle.

I took my Altima in for its scheduled service utilizing their great coupon offer & meeting Maria Taylor for the first time. She made the service the most convenient and was so attentive to answering all my questions - I really appreciated it & can say it was my best service trip of the 2 years they have serviced my vehicle.

We very much appreciated Mike Daniels with our Nissan Armada purchase. Mike was upfront with us and we did not feel any hidden agenda. We look forward to buying our next car from Mike!

Scheduling was easy. Service was excellent. My vehicle service was completed early, while I waited.

Great experience! Special thanks to Jon Parker for finding my truck for me as well as the rest of the team at watermark for making this process easy and enjoyable. Jon in particular was professional and honest from the beginning, I could have gone to any other dealership and argued for days to get close to the same deal but from the first 30 minutes working with Jon I knew if they could get me a good deal I only wanted to work with them. My hat is off to you gentlemen and thank you again.

Great buying experience for my new 2021 Ford F-150 Platinum with Bryan Brewer at Watermark Ford. Thanks for making the sales process easy.

Very pleased with my experience. I was not an easy customer, and the whole team worked with me to get a deal done. Tommy Prather was great to work with, thanks Watermark Ford.

My husband and I recently purchased a 2020 Altima from Watermark. We were very pleased with the service. Brandon was very helpful and honest. He responded quickly when we wanted to add an additional item for the car.Stephanie did a good job explaining the electronic system. We highly recommend Watermark!

Jacob Dooley was a fantastic salesman ! He was professional, fast and to the point ( which I HIGHLY value) and very courteous and accommodating to my wife and child through the entire process. I feel like Jacob went above and beyond expectations to quickly and efficiently close the sale and make sure I was a very happy customer. 2020 Nissan Maxima Platinum. JOB WELL DONE JACOB!

We looked for some time. Jesse was always eager to answer our questions.Always answered when we called. Extremely knowledgeable about the vehicles. Awesome salesman, brought us a great buying experience! We love our new Ford F-150 Platinum. Our second truck purchase from Watermark. Call Jesse Wells today!

Jesse Wells was great though whole process

Issue diagnosed and fixed promptly, friendly service, honest, they stand by their work. Phil was the person I dealt with for my wife’s AC on 2014 maxima and for my daughter’s 2016 Versa tune-up. I highly recommend this service department.

People were professional. I appreciated the way Tommy took care of the entire buying experience right up to praying over my new vehicle and my family before I pulled off the lot. Thank you Tommy and Watermark.

The staff wasnt pushy & friendly!! Bryan was awesome & highly recommend him & dealership!!

Working with Jesse Wells and the Watermark Ford staff is always a pleasure. No hassle or pressure. Thanks again Jesse!

Prompt, friendly service. My service adviser was Lee Foster.

I just purchased a car from Jacob and it was truly a great experience! He’s extremely knowledgeable and friendly! He answered all our questions and was able to find the perfect vehicle for me.

Maria is always friendly and helpful in the service dept. She always takes the time to go over everything about your appointment before you leave and answer any questions that you may have.

I had a great experience at Watermark Ford. I would highly recommend checking it out ask for Chad Hughes he was great.

Excellent Service Dept. They diagnosed & fixed my Titan after having it at 2 other repair shops that were baffled as to why my truck wouldnt start. The Service Mgr Phil Harvell was great to work with & the mechanics know their stuff!

This is my third vehicle I have bought from Watermark. Tommy Prather helped with my vehicle purchase. He was great assistance from the test drive to me driving off the lot with a new vehicle. Great service and even better people.

This place is Great our saleman Brock was amazing thank you all so much! If your looking to get a new car this is the place to go maira Taylor was a big help the Staff is amazing!

Brandon Belt was a excellent salesman, we got the most friendly and welcoming experience. He was excellent about everything we needed to know about the car we were purchasing, he answered every question we had about buying this vehicle. He went above and beyond to make are experience purchasing a new vehicle excellent in every way, I would recommend anyone to go to him for their next car purchase. LOVE MY FORD FUSION. Thanks so much.

Ford service manager Lisa is very knowledgeable about the length of time needed and cost estimate on routine Ford repairs. Schedules your appointment so that you are in and out in a reasonable time and not sitting and waiting for hours. Appreciate friendliness of entire staff and dealership willing to keep Ford technicians dedicated to working on Ford products.

I had a wonderful experience. Mike Daniels and everyone at Watermark made sure that I was pleased with my purchase and comfortable with every aspect along the way.

Everyone we came in contact with was friendly and helpful. It was a pleasure to work with Brandon Belt, Jacob Dooley, Neal Carver, Tom Kimmel, and Stephanie!

Mike Daniels was a great professional in the purchasing our Nissan Rogue, great purchase experience at Watermark Nissan.

Watermark Ford/Nissan! Been there! Done that!On a balmy summer afternoon, as the wind softly rustled through the trees, I came upon Watermark Ford a car to find for my transportation needs.Bryan Brewer, with knowledge and skills, did show me around new and used vehicles.While listening attentively Bryan sprang into action, he found the right vehicle as seen by my reaction!To the sales manager we went in a flash, dare I say hurry, behind said desk sat the incomparable Stephen Ruby.The deal was done, paperwork to be signed, not much more and the vehicle was mine.What can I say these men are doers! Thank you so much Stephen Ruby and Bryan Brewer!

Neal Carver the salesman is very knowledgeable, considerate and personable. He did an EXCELLENT job helping us with the purchase of our 2020 Explorer. We have used him several times previously and he never disappoints.

Selsman was very placentae and knowledgeable to work with. Took time to explain the questions that I had about the automobile I wanted. I would recommend him to anyone who asked me about it automobile.

Jacob made the buying process so simple and found financing for my new car with the exact terms I requested. I love my new 2020 Nissan Rogue!

Worked with Jesse Wells in sales excellent knowledge and courtesy was extremely patient with wife and our concerns. We test drove couple vehicles and purchased new 2020 EDGE great deal and people were all fantastic 2nd purchase from this dealer.

Maria Taylor took great care of my F150 the other day. Really appreciate the service.

Friendly, knowledgeable people.

Went to Watermark Ford and got exceptional service from Mike Daniels . He addressed all our concerns and really went to great links to get us what we wanted. Would reccomend him if you were looking to buy a car for sure.

Brock made purchasing a car enjoyable. He was very knowledgeable and helpful!

The salesman Brandon Belt was very helpful and efficient.. Thank you love my new car

Courteous & fast service. Lee Foster, Service Advisor helped through the process, friendly & professionally. Everyone I came in contact with was wearing gloves & masks-especially comforting in this CoViD pandemic. Courtesy ride home was needed & appreciated to get back quickly to my disabled husband .

Thanks to Brock Terry for a great sale

Watermark Ford Nissan of Madisonville is the only dealership we use. Multiple buying experiences with Tommy Prather and we cant reccomend him or the dealership enough.