Dr. Groves and his entire staff have provided stellar service from beginning to end! They have been nothing but friendly, kind, and competent throughout the entire process. Dr. Groves is a skilled plastic surgeon who strives to give you what you want. I would recommend him to my friends and family.
I have found out that the dr is only as good as his staff or front line workers.The front line staff was very professional. The nurses are so professional and attentive, you are made to feel comfortable.The office is very clean.Dr Grover is very patient, professional, informative and kind.
The office is very beautiful ! The staff were all very nice and welcoming, especially Dr. Groves Assistant. The Doctor answered all of my questions and was very thorough at being sure we were on the same page with what I wanted. He took his time, is very nice, and made me feel very comfortable as well as confident in him and our surgical plans. I will definitely be booking with him. Being that I have had several procedures at a few different places I would highly recommend him!
Dr. Groves and his entire team made me feel completely at ease going into my procedure. Having been in the medical field for many years, I can honestly say that my experience was exceptional start to finish. Everyone was professional and prompt, making sure I was comfortable and informed every step of the way. I highly recommend Georgia Center for Plastic and Reconstructive Surgery!
Dr. Groves and his staff are very professional and friendly. I have had several procedures with Dr. Groves, he is an excellent surgeon. His work is astounding. He is very knowledgeable, caring and compassionate. I plan to have another procedure and I know without a doubt I will be taken care of by a competent, skilled surgeon. I highly recommend. Rita Jones BSN, RN
I could not have ask for anything better. The office was beautiful. The staff was super nice and always so welcoming. As for Dr Groves, I can’t say enough how grateful and pleased I am. Thank you all!
All I can say is... I have been living in this world for alot of years, and I can truly say, I never met a Dr. And his staff so professional, nice, caring, loving people in my life... they really took care of me, made me more than comfortable.. I am 100% satisfied with my procedure that was done.. if I had to do it all over again..... Dr. GROVES, Here I come.. from the top and bottom of my heart.... Thank you Georgia Center for Plastic Surgery..
Everybody was extremely nice and professional. The PA was so very nice and explained the procedure step by step. I highly recommended for anything youre considering having done..
I love Dr. Groves and his staff. They are all so friendly and helpful. I love the occasional specials and the fun give aways. Dr. Groves performed a procedure on me about a month ago. So far, Im extremely pleased. He spends a lot of time with his patients making sure that they are on the same page as far as the procedures and their outcome expectations. Hes very honest and up front with his explanations of the procedures and their outcomes. His follow through and post operative care is superior.
This practice is awesome. From the person who answers the phone to, the receptionist, and the PA. Kudos to this team.
Very professional, friendliest staff I’ve been around in a long time. Dr Groves was very patient and helpful. I’d HIGHLY recommend him to any and everyone I know!
Thank you Dr Groves and wonderful staff for taking great care of me. They made sure to explain in detail what to expect as well as comfort and address all of my concerns. During the surgery they made sure to keep my husband updated so he didnt sit and worry. I am very happy with my choice to trust them with such an important decision.
I’m completely in love with the way that Katie does my lip filler!!! I also get my Botox with her. She is the sweetest and actually listens to what you want and what your goals are. I HIGHLY recommend her for your Botox and filler needs :)
All staff members were very helpful and knowledgable. I would recommend anyone to go here. Babb was terrific and made me comfortable and not nervous!Thanks you all
Everyone was very nice and professional. They answered all my questions and made me as comfortable as possible. It is a clean bright shiny new place. I recommend them.
Dr. Groves and his staff are awesome. Dr. Groves listens and answers my questions taking as much time as I need to understand. When I visit the office my wait time is very short if I have to wait at all. When I had surgery I truly felt as if every person present came to work that day just for me. I’ve only had great experiences.
Great staff, great service, great communication with Dr. Groves. Scheduling was a breeze. Very happy with my results 10/10 recommend.
Katie, their PA, was PHENOMENAL! So informative, welcoming, and professional. Loving my results and every minute spent at the practice!
That staff was very attentive, considerate and helpful. They made sure I knew what they were doing and answered any questions I had. Dr. Groves was pleasant and professional. He explained the procedure he was going to and gave me time to ask questions. Everyone made me feel comfortable before and after my procedure. 5 stars for sure!!
The best in Macon🙌🏽 The staff is wonderful. Dr Groves explains everything thoroughly to make sure you have a full understanding.
Dr. Grove and his staff were absolutely amazing! I felt very comfortable during my procedure and I was pleased with the friendliness and how long my appointment/wait time was.
I absolutely love my new Doctor. The whole staff are just as amazing. Thank you for giving me more than hope. Im forever grateful.
I was very pleased with my consultation today! Dr. Groves and his staff made me feel very comfortable in a very uncomfortable situation. They answered all my questions and even some I had not thought of. I’m looking forward to my surgery!
Loved the facial I received. Was a little disappointed that I could not get the mole removed at my hairline and I have to come back in June. Maybe I misunderstood when I booked my appointment but was under the impression that I could get the mole taken care of on the same visit as the facial. However was very pleased with the facial.
Man. Dr. Groves and his whole team were great to me. Awesome facility, great environment and so helpful across the board. I’m so thankful for using them and their services for my surgery. I look and feel great!
Love Dr. Groves, Katie, and all the staff. They are all so nice and listened to my concerns.
Dr. Groves and his exceptional team of nurses and specialists provide the best services in middle Georgia. From a hydro-facial to a complicated surgery they are actually the best-of-the-best. Dr. Groves is honest, very thorough, skilled and conservative in his practice. His amazing team at his new surgical center are fantastic and extremely professional. I wouldnt hesitate to refer anyone to the Georgia Center for Plastic & Reconstructive Surgery. They have earned and maintain a excellent reputation.
Always a wonderful experience. Love Dr Groves and his staff. Highly professional and everyone is so nice.
The whole staff was absolutely amazing and very professional. Everything went perfect.
I would highly recommend Dr Groves. He did an excellent job on my procedure. His office staff is very nice and helpful. His office and surgical area is immaculately clean. After care is excellent.
Just called a minute ago asking for some help about abdominal lipo, the girl answered very rudely & hanged up the phone while I was asking questions, horrible customer service glad I crossed that from my list of places to deal with, very bad sign for a new customer= run away
I was extremely impressed with Dr. Groves and his staff. The facility is lovely,the receptionist very helpful and welcoming and .nurse comforting. They made the repair of a difficult and painful injury bearable and were skilled and compassionate in their treatment.
Outstanding treatment by all involved. Very friendly and very professional. I highly recommend Dr Graves and his staff.
I had always been self conscious about my very hooded eyelids and went to see Dr.Groves for a consultation. He assured me a blepharoplasty would give me the results I was looking for. 2 weeks later I had the operation and am so thrilled with the results! I am now symmetrical and I have eyelid space to practice makeup! I would HIGHLY recommend Dr.Groves and his staff for any operation you may be considering. Hes changed my life and Ive never felt so confident!
Everything went ok with Dr. Groves. His staff has communication issues though. From my interview with him, I was told they would give me as long as I needed to be off work. Im a maintenance mechanic/technician and have a very physical job in extreme cold and hot environments. I asked to return to work the Monday after Christmas. My surgery was on the 12th of November. I called to see that they filled out my FMLA paper work and they said that they had and gave me a 2 week return date. . . which was November 28th! Of course, Here it was in December and I had no clue that Im supposed to be back at work already. I began to cry telling them that they may have just cost me my job. I get no apology or any signs of remorse. They coldly tell me that 2 weeks is all they give. I call my HR department explaining that Im still in stitches and just got drainage tubes removed. They agree to hold my position until the end of December. I call back to Dr. Groves and get another female on the line who says she will submit it again with the correct date. We agree the 28th (again! the Monday after Christmas). So, Short term disability rolls over to a long term disability a few days later and the have to do another FMLA form with my return date. This time they call and say they only allow 6 weeks for this procedure so they are putting December 24th. I try to explain that they have promised me to give me the time I need to recover; and Im asking until the 28th. I try to tell them that no one in Human Resources (HR) or any other department will be there to approve me joining the maintenance crew to work ON CHRISTMAS EVE. Well, I go in today (December 22nd)for my follow up and ask the girl up front what is my latest return to work date....(praying they finally listened to ME. .the one who pays them..) The girl says it is written that I return to work ON CHRISTMAS DAY!! SERIOUSLY, on the biggest holiday for me and my family. Not the Monday after but the Friday...the holiday friday! I call my HR director and he said that I can not do that as he and everyone but maintenance will be at home with their families. He told me to come in on Monday! When I mentioned this to Dr. Groves in front of his staff they offer to change the paperwork excusing it until the 28th (Monday)! I said, Dont bother, Ive got it worked out with my job We also discussed photos of implants and the capsules after removal. I went a week after surgery for check up and asked but they needed a week to vet them. So I asked the next week but they said oh we will send you a link to the pictures. Instead I got a survey! I was livid. I filled it out explaining this and immediately got a phone call from them wondering why I wrote a bad review. After that phone call, I got an email with a link to the one photo of my implants and no capsule. I called and his nurse said that it isnt written in his notes that he removed the capsule but she is sure he did. (Ive been sick since May with tremors, seizure spells and a list of unsolvable health issues. Removing these implants were advocated by 3 doctors of mine to remove any possible toxins in my body with hopes of saving my life.) Yet I can even get assurance and photos like promised of the toxic casing that formed around my implant being removed. No toxicology report, no lab report...nothing but empty promises. I did not recommend him to my sister who is planning her implant removal in hopes of better health! Dr. Groves is nice, building is clean, but the practice is hollow in respect for the person paying the bills.
Had my lips done by Katie and so happy with the results!
Outstanding surgeon, outstanding facility and an outstanding team.
I went in for minor injections and came out looking younger and so much happier with my appearance. All the ladies there are so sweet and helpful, plus Dr. Groves is fabulous!!
Dr. Groves and his entire staff are amazing! My experience has been phenomenal and my results were exactly what I needed. Thank you so much, Dr. Groves and staff for everything!
Staff was very friendly and dr was very friendly as well ask what I felt I needed then gave his opinion on a conservative treatment plan so you dont have a overdone or a done look i moved here from another state so it has taken some time to find a dr I thought I would be ok with and he is great I would recommend him to any first time users
I was greeted as soon as I entered and treated so nicely. I purchased a series and cannot wait to go back soon.
Everyone there is super friendly. It helps to make you feel comfortable
This was my first visit. Short wait time. Friendly staff. Professional operation.
Going to take careful planning!
Fabulous physician and staff. It was such a nice experience after these COVID-19 restrictions. I especially appreciate how conservative Dr. Groves is.
Amazing! From the front of staff to the back! ❤️
Very friendly. Dr. Groves was very thorough.
Excellent experience in every way!
The Georgia Center for Plastic & Reconstructive Surgery Center is a welcoming office in Macon, GA. The office is in a great location with a staff that’s always friendly and professional. Dr. Joshua Groves has recommended several products as well as facial fillers and injections over the past several years. I trust him and have been pleased with his work. He continues to provide me with the most up to date and effective cosmetic procedures and products available. I look and feel younger every day thanks to him.
Our Daughter had a breast reduction that she has needed for several years now. She is so happy with the results! Dr. Groves was very professional and respectful. We were very satisfied with the experience.
Wonderful staff and what a great bedside manner.
Best office and staff HANDS DOWN. Dr. Groves and staff are extremely knowledgeable and make you feel right at home! Highly recommended!
Dr. Groves is a very knowledgeable and professional surgeon. His staff are helpful and professional. I will recommend his practice to anyone.
Terrific service, great outcome!
Very friendly and helpful staff.
Very kind staff and professional!
Wonderful caring staff
Great place!
This office does not take our insurance. We specifically asked before our appointment and were told that they do take our insurance. After we drive over an hour, and they look at the insurance card, then they tell us they dont take our insurance. The office manager needs to prep the staff to ask questions because now, they have an appointment that will not be filled because they didnt do their homework.
The best