I really like this office in Lyons just because Xochitl Flores Was great. She is very nice & explains everything in detail in spanish, she was attentive & very professional! I will only come here because of her.Thanks Xochitl,Berna Gonzalez
My agent Susan is attentive and knowledgeable, always answering messages or calls w/in 24 hours. I trust she does all she can to give me the best rate on coverage. Answers all my questions honestly. I definitely recommend this State Farm office.
Employees are very professional and welcomingIn particular the young lady (xochilt) that took care of me when starting my policy with them.She is very attentive and helpful with I have any questions in regards to my policy, I will definitely be recommending this location to my friends and family
Great Customer Support. Very friendly and prompt.
Very informative. Answered all questions.Caring and considerate. Great place and people
Attentive and reliable! Susan was incredibly helpful when my car was totaled and made the transition to buying a new car as seamlessly and painlessly as possible. A+++++++
Employees are extremely helpful. Atmosphere is inviting in the office. Everyone is friendly and ready to help.
The experienced Agent Sal (who ran the office) is now gone and replaced by incompetency. The owner Mike Adelsbach is extremely unprofessional and discourteous.I canceled my policies on March 13 on March 31 State Farm reinstated. After four calls to the office they were Refusing to address this issue and refusing to contact their home office in Richardson Texas. I sent them a picture of the reinstatement notice and I hope this will help them. I found this experience to be extremely frustrating. After speaking to the owner Mike I would highly recommend doing business with another agency.
Mike Adelsbach agency is amazing! I had a hard time finding someone knowledgeable and trustworthy who could help me find the best life insurance plan for myself. Javier helped me understand the different types of policies that are out there and help me decide which one fits my financial needs. This office has exceptional customer service!
Very nice people and so helpful. Anytime I have a question I call there and they are more than happy to answer any questions I have.
If you want an insurance agency that treates you like family Mike Adelsbach State Farm is the place! The team gives customers their full attention to resolve questions and issues. Also a great place to work, everyone is so nice and accommodating
This is by far the best State Farm office. The staff is really friendly and helpful. I was completely clueless about insurance and Javier was incredibly patient and helpful!!! Never expected such a high level of customer service from an insurance agent. Thanks, Javier!
Experiencing a loss of a loved one is difficult emotionally and financially. I am so thankful for Mike and his team. My dad sat with Susan and took out a life insurance policy which at the time we thought was a waste of money; boy was I wrong. Had it not been for that life policy my family and I would be out on the streets. I can’t thank this office and my dad enough. Although the pain of losing my father is still very fresh, it’s comforting to know that financially, my family will be okay.
After buying my first new car, of course I wanted nothing but the best quality insurance! After being referred to Serbando, I was given the best quality service and offered the best price and options for my vehicle. He was patient with me and answered all of my questions. He even gave me a great deal on life insurance for myself and my daughter, as well. I highly recommend going to Serbando for all your insurance needs!!
Excellent service.Very friendly
I received amazing service at this office. My agent, Javier, is by far the best insurance agent I’ve met. Incredibly knowledgeable, experienced and helpful!!! Don’t even think twice, make sure to go to this State Farm office location!!
Customer Service is wonderful! This past year I had to visit my agent due to an unfortunate car accident & then car ding shortly after & have received top notch service. Questions all answered, no hassle. Agency has spanish speaking personnel - great for my parents. Big fan of the the Adelsbach SF Agency!02/08/21 - thank you taking care of my recent changes! as always, very helpful and efficient!
I switched to State Farm a few years ago, Serbando helped me get the best value, he is incredible - responsive, trustworthy and knowledgeable. Highly recommend!
Very helpful kind and courtesy you have any problem still try to find a solution to fix it. Javier is very helpful
Extremely trustworthy and dependable!!! Mike and staff are always willing to listen and help! Would recommend to everyone!
Mike Adelsbachs staff are awesome. Anytime I have a problem or question they go out of their way to help. They are great at what the do.. I highly recommend my State Farm agent to everyone...
MIKE ADELSBACH -STATE FARM INSURANCE is Extremely Professional and an outstanding practice to work with!!! I couldnt say anything more wonderful about this place!!! They have always helped me with anything I needed!!! HIGHLY RECOMMEND!!!!!
This office is excellent and the customer service is exceptional!!! Love this office and the agent is very thorough, knowledgeable and goes above and beyond!!
Great service been with State Farm for years
Excellent customer service...ten years and counting. Its almost as though Mike & this team are family.
Always a pleasure to do business with
Thanks Susan your the best
The best