Eric got my carpets clean and they were very dirty. Thank you
This is a great company! I am an apartment manager, going on 26 years now. This company out shines any other carpet cleaning company I have ever used, even in my own home. I have known and worked with them for over 20 years. The owner and staff are amazing! Do yourself a favor and call them if you need your carpets cleaned!
Huge thank you to the Team at Jade Jet City! I had a huge paint spill on a carpet that they were able to clean up! The two technicians that show up ( Keith an Skyler) were very informative and professional. Do not hesitate to call Jade jet city for your carpet cleaning needs.
We started using Jades Jet City Carpet Cleaning to clean the carpets for our properties almost 10 years ago and highly recommend their services. Jades Jet City office staff is highly efficient and always very responsive to our requests making it easy to schedule our requests. Their technicians are very skilled, conscientious, and professional. We can always rely on Jet City to get the job done well and we greatly appreciate their professionalism. As we have worked with many carpet cleaners over the years, what is most important to us is reliability, quality, and value which is why we continue working with Jades Jet City Carpet Cleaning and have referred them to our friends.
Came into our apartment (1 boy) was here for 20 minutes and was very late (went to the wrong apartment). Didn’t get stains out, barely any effort, put a wet clock to the stains after and they came out. Bad service, disappointed.
I work in the apartment industry, and have had to fore my share of carpet people. that having been said, i love these guys. a job well done every time. i think i had one issue with service, and they were out the next day to make it right. I Personally cant not reccomend them enough, try em youll be happy you did.
Jades Jet City Carpet Cleaning did a fantastic job cleaning my carpets. I have 2 dogs and 2 cats. After the carpets were cleaned, they smell and look brand new. I will use them again and highly recommend them. They are very reasonably priced, easy to work with and simply the best.
Jades has been my go to carpet cleaning company for over 10 years. Im increasingly impressed with the level of service as well as services offered by this company. Would highly recommend to all.
I use Jades Jet City at both of the Properties I manage. They are great. They are available almost instantly if need be and very good about squeezing you in for an emergency and quick appointments. Their crew are informative and friendly.
Very poor time management. We had appointment for 06/01. We were told to expect technician to reach our apartment anytime between 2.00 PM and 5.00 PM. No show. We rescheduled appointment for 06/08. This time time slot of 10.00 AM to 01.00 PM was given to us. We gave reminder call one day before. At 12.30 PM we got call from technician that he will reach our apartment in 30 mins. We waited till 1.30 PM and gave call back. Apparently technician was cleaning some other apartment as association between address and phone number was messed up. Finally technician reached at our place at 2.15 PM. If I add value of wasted time, I realized that Jades Jet City Carpet Cleaning is very costly service.
I have been using Jades Jet City for my properties the last few years and have been happy every time they have come out to help with carpet cleanings. I highly recommend them!!!-Mercy GregorioYates, Wood & MacDonald, Inc.
Jades has been cleaning the carpets at my 48 unit complex for over three years now. Office staff is professional and easy to work with. Techs are always on time, or call ahead if theyre running late.Great service, great pricing ! Need I say more.Call Jades for your next carpet clean or infestation problem.You wont be sorry...
Great company! Excellent customer service and best prices ever
I am a property manager and one of my residents had scheduled them but had not communicated with us about them coming out. Jet city called us 5 minutes before arriving telling us we have to put our fire system into test mode and we told them we could not at the moment. The lady was extremely rude and said I guess you will have the fire department come to the complex. The techs came in and talked to me and I told them we could not put it in test mode we would have to schedule it with our fire panel company. Shortly after I told them that, we get a call from the same lady telling us she is going around us and is putting it in test mode herself. The company did not allow her to do so, and instead they did the treatment without permission and now we have our fire panel crew here trying to fix their mistake that should have never happened in the first place. They have set our alarms off and now we are paying the consequences that should have never happened
Renting in Redmond:These guys are very professional, fast, and efficient. I think theyre contracted through our apartment management. I put in a maintenance request and they sent us Jet City. The associate cleaned my carpet of a problematic pet urine stain and odor within less than 20 minutes. The stain was from the previous owners pets. He even got down on his hands and knees to sniff test the area first and pinpoint the stain. After cleaning the problem area, he then cleaned the carpet where hed walked and bade us farewell. We thanked him profusely and he was on his way.
Great service at a great price. Fast and efficient.
After another carpet service failed to show up with proper equipment, these guys came out next day. Arrived on time, ready to work and very professional. Also, they cost less than the other guys!
The bid was fair. The techs called the day of the cleaning and confirmed details. The final result looks good. They were professional throughout.
Very happy with this company! Great service, great price, great knowledgeable staff!
Its a great company. Very nice people work.
Great on time nice guy good work fair price
Super Awesome Services for really reasonable rate.
Very Very good. Highly recommended.
Always punctual, professional and friendly! Highly recommended!
Best Carpet Cleaners in town.
Worst customer service