The integrity of this place is second to none. We are from MN and were moving my daughter to college in Lynchburg when we had car problems. Tony worked us in and helped us quickly. To have a mechanic who is trustworthy is priceless. That is what youll have here. My daughter will take her car here ONLY and is telling all her college friends. I wish I lived close by so I could have a trustworthy mechanic! Cooks Automotive is the BEST!
I was moving my son into College and after a 10 hour drive my car broke down and needed a repair. We went first thing in the morning and got right in and it took no time at all. Very fast and extremely friendly service. From being out of town I figured we wouldn’t get the best service or price. On the contrary we were treated with the up most respect and courtesy 10/10 recommend. Our son will be using there services in the future.
My a/c started blowing hot and I thought it might need a new compressor. Quotes at the dealer were $2000+. Took it to Cooks Automotive and he fixed the problem (wiring) which saved me literally thousands. The communication was great and it was done in a reasonable time. 5 stars.
Great service, great people, great value
Tony did a great job on my car (Ford Expedition). I had problems with my idle rounds at the traffic light. I drove there during my lunch break and he checked the car. I didnt expect he could fix it right away but he did!!! It was a 30min wait until everything worked again. Great job and awesome customer service. I highly recommend it!
Tony is the best mechanic by far that Ive ever used. Hes serviced 3 of my vehicles now and everytime I was overly satisfied. Hes very professional, and up-front with prices. Hes my forever mechanic!
If I could rate them higher, I would. These men are the kindest, most considerate mechanics Ive ever met. Tony is passionate about helping you understand the decisions youre making about your car, even if you have zero mechanical knowledge. They give lots of updates, explanations, and choices as to how much youre ready to spend. I wont be going anywhere else.
Tony was great to deal with! He was very professional and completed the alternator way ahead of schedule! We will be using Cooks Automotive again!
My Truck needed alot of work, n Tony was GREAT @ Explaining to Me what all needed to be done, and the Price. He never made Me feel like My Concerns Werent Listened to or Cared about. I Highly recommend Cooks Automotive 100%... Love there Work. Its the Only Shop I will Take My Truck to again.
I went to Billy craft Chrysler Dodge Jeep Ram here in Lynchburg, Va. they wanted to charge me 800$ for a repair which included a clock spring, and inspection. Cooks Automotive saved me money by Tony the owners honesty. He made me aware that it might be less expensive to buy the whole steering column for my 2011 jeep wrangler which would solve the fix of the needed clock spring, plus it would improve my steering of my jeep because my old steering column had a lot of play in it. I was able also to get a six qt. oil change, and alignment for less than four hundred bucks. Since then i have used tony for a oil change, and another fix, he gets you right into his shop when time for you is crucial, thus he flexes himself to suit the needs of the customer, he is very honest, does good work, his crew is very efficient, and tony is a fair man to work with. plus they have a military discount. I would highly recommend this business for your auto service needs. 5 stars!!!
My brother with some disabilities took his car here for some repairs all the guys where very helpful to him and helped him understand what all they did. Great place will return for all services
Everyone is always so nice, if you want your repairs done the right way, go see Tony! He treats your car like its his car! Thanks!
Great service Great prices thanks Tony.
One of the best places I have ever used to work on my car. Highly recommendedSmall shop but they do great work
My Dad told me about this place and would rave about how great they are. I figured if my Dad trusted them that much, they must be good. Every interaction Ive had with them has been wonderful. Tony and Joe are fabulous, and do a great job. You can tell they really love cars and they treat their customers well. They are honest and really seem to know their stuff, and I havent yet found anyone who can beat their prices.
Friendly and dependable! Between Tony, Joe and Charles, they provide the best service for my wife and my cars. Work done in a timely manner and at reasonable prices. We have been having our cars serviced by Cooks Automotive for many years.Great customer service.
BEST CUSTOMER SERVICE IVE EVER SEEN! replaced my motor quicker than I expected. drove me back to my car when I dropped the truck off. I only live 5 min away but still. I will be using cooks automotive for all my truck and car needs.
By far one of the best Automotive companies in the area. so friendly and fair priced. I will always bring my cars here for any problems.
My husband and I used Cooks Automotive for the first time yesterday and were extremely pleased. Great work, quality parts, honest and reliable service at a fair price. We will definitely go back to Cooks Automotive and will tell our friends about the quality workmanship that we received from Tony Cook and his team.
Cooks was recommended by a friend and I was very pleased. I dropped the car off that night after telling them what needed to be done and first thing in the next morning they promptly got things taken care of. Plus they were really friendly service. I recommend.
The care and work is beyond excellent at Cook’s Auto! This is the one place I can take my vehicles and not feel like I need to worry about the work being done. I know they’ll take care of it properly. They take their time to evaluate the problem and notify you if anything changes. For instance, my Jeep needed a more expensive bulb and before they placed it and charged me, they asked me if it was okay. Friendly, knowledgable, and willing to educate!! A+++ Thanks guys!!
Been going to Tony for over a year now. Weve never had a bad experience and we have always felt his quality and attention to details are second to none. Prices for work is more than fair, and he works on anything. A+++
Best customer service I have seen. They were very helpful and nice they let me know what was going on with my Jeep and keep me posted as they were working it. I will be back with all my vehicles and my company vehicles.
My Mom goes there and Tony is a awesome mechanic and true blessing 🙏
The most knowledgable mechanic I have dealt with in 25 years. He let me know what could wait and what needed to be done. I drive 75,000 miles a year in my truck as long as I get it maintained therr I will keep rolling another 300,000 miles or more in it before I think I will change vehicles. Thanks a bunch!
Tony at Cooks automotive has worked on my cars for the last 7 years. I never have to worry that hes trying to pull a fast one on me. Hes always been right up front and honest.His staff is always willing to help and go over and above whats expected of them.I would highly recommend this garage for any and all of your car needs.
Our whole family has been using Cook’s for years now. Tony treats everyone great and gets the job done, usually quicker than we expected. Highly recommended.
Awesome work. Really great people. So glad my friend told me about Cooks. Definitely recommend. Thanks guys.
I would highly recommend Tony and Joe for any automotive repairs. Very professional and honest and will continue to do service there again.
Cooks Automotive has taken care of all of my vehicles for many years. They clearly explain what needs to be repaired and why, and fill me in on what I need to do to maintain vehicle in the future. They have always done an excellent job, in a timely manner and at competitive prices. I will continue to rely on their service.
We had been going to another local shop for our car needs but were disappointed about the level of upsale in prices and unnecessary fixes. Cooks has been honest and open in their reccomendations, they come across with integrity, and have quick turn around. We found our new shop for all our car and truck repairs. Thanks Cooks!
Tony ( the owner) and his staff are very courageous. They gave me my price before starting the repair. While doing the repairs, I waited in the waiting room. It did not take long. Because of their kind service I will be back to have any other repairs that need done on my vehicle.
We took our 2002 car into Cooks Automotive. We had a large oil leak and he lifted the car up and showed us where he believed the leak was coming from and gave us a really low estimate for replacing the fuel pump. I had already agreed to replace the whole thing, but when I came back in he only ended up having to replace a gasket which save me hundreds of dollars. He could have easily just gone ahead and replace the whole pump and I would have never known the difference, but he was honest and tried to save me as much money as possible.
We have used Cooks numerous times and each time have had other problems occur after having it fixed. just spend $1500 for a problem with transmission which ended up with us no longer being able to drive and left on side of road BC the motor locked up, (when we were told nothing wrong with motor from Tony) took another car there to just get a headlight changed out ( put the wrong bulb in) they removed the top too the fuse box, didnt put back on, so rain got into it and caused it to need to be replaced. A light bulb change turned into a $800 fix from another company to make it drive able.
Tony always deals with us with prompt repairs, its done right, and at a fair price. And he is always very courtious. We never go anyother place when our cars needrepairs. We recomend him 100%!
Cook’s Auto is seriously the best. Not only did they squeeze me in last minute to fix a bulb, they took the time to listen to my concerns and answer each one. They go above and beyond with their service and explain things so they make sense. I made future appointments for other work and they called me within the hour with the answer and estimate. Absolute rockstars. So thankful I found them. I won’t be going anywhere else!!!
COOKS Auto service was excellent
First time using this shop. Tony & Joe were amazing from beginning to end for my Ford 150 Extended Cab. Axle had broken but also cut me a break on labor & fixed my passenger side window for much less expensive than dealership. Kept me informed multiple times a day & went out of the way to give great service. Will DEFINITELY use again for repair needs
I absolutely LOVE the way Cook’s Automotive treats their customers. I’ve been with them for YEARS, bc they are trustworthy and affordable. Joe is usually the one at the front desk managing the flow of info between customer and mechanic. He does such a professional job! Tony REBUILT my van engine several years ago, so I KNOW they do EXCELLENT work for a fair price, and they stand behind their work. As a single woman, it is a rare thing to feel safe when I need to bring my dilapidated old cars to a mechanic. But at Cook’s, I can depend on Tony to treat me with courtesy and respect, while taking the time to help me “cover all the bases” of car maintenance.
I have been going to Tony for my automotive needs for 30 years. Hes the best. I wouldnt go anywhere else.
I Have been a customer here for over ten years and the Service is Awesome. Thanks for the Great Customer Service
I took my car to Cooks and am very please with the work that was done, they are so pleasant and the work that they did was great. If you have been looking for a dependable and trusting place to get your car worked on, Cooks automotive is the place
Good customer service. Good prices
Tony very professional mechanic, always does great work for me evertime
Cooks auto motive, I never had any problems after they fix my truck. Tony and Joe are the best.
I highly recommend bringing your vehicle here. Ive never taken my vehicle to any other shop. Quality work, fast, friendly and affordable. Thank you again!
I have been going to Cooks for years, always honest, affordable, and extremely knowledgeable! Wouldn’t trust anyone else with my automotive repairs or servicing! Speedy turnaround around time ! Highly recommend!
Awesome repair, well worth the money. They are able to get my truck in as soon as I need it. I only have one car, and they take me where I need to go and come back and get me in a timely manner. The mechanics are great and very knowledged about cars and all vehicles. Bible based group of men, always very honest and never trying to get away with charging for more than they do..
My husband and I appreciate the excellent customer service we receive at Cook’s Automotive. They have done a lot of work for us.
Great, personal customer care (and fair prices)! Highly recommended.
Good, honest guys and a great price. And my car issue was fixed with no problems whatsoever. I highly recommend, and will be back for future repair needs.
VERY friendly and helpful. Wasnt sure what I needed but he was helpful in any way he could be!
Great customer service experience really good prices
Toni is honest. Explains the problems with your car and what needs to be done to fix it.
Great friendly service always does wonderful work on my cars, been coming here for years
Absolutely the best mechanics in the burg!! They totally took care of my Isabella!!! Love them!!! Will take my vehicles here every time!! Thanks to Tony and Joe!!
Trustworthy mechanic shop and great option if your vehicle is outside of the dealership warranty :) !
Can’t say enough good things about Tony. He is knowledgeable, kind and patient. The service was outstanding!
Have been taking my vehicles to them for a few months. Honest and fair pricing, and they do a thorough evaluation.
I have been using Cooks Automotive since October 2018 .If you want the best mechanic,customer service and very reasonable prices Cooks is the place to go.Tony and Joe both have gone over and beyond my expectations..Tony has worked many late nites and weekends to help me with my 2011 cruze..I recently had my transmission rebuilt as well as many other parts replaced on my car and Tony has explained everything to me and made sure that everything is done the correct way..Tony wants his customers happy and satisified and takes much pride in his work..I am forever grateful for meeting such great people..
They have been taking care of our cars for about 15 years. Great work, great service, great prices, and always very friendly.
They were fair and affordable. I will call them again if I need any more work done on my truck.
Excellent customer service and always ready to helpCaring and trustworthy👌
Great work, every time I’ve had my vehicle worked on the owner Tony always do a great job at making sure everything is done right for me!!
Tony cook the owner is a good Christian and a good man. If youre looking for an honest mechanic who will do everything he can to help you at a fair price, this is the place to go.
Everytime weve ever had a issue he had always gotted me and helped me.
Cooks automtotive diagnosed and repaired my Acura MDX that needed a blower motor replaced. I was able to have working heat in my vehicle after the repair which I’m very thankful for because winters are cold without heat ;) They also repaired an old 1995 mercury villager that needed a lot work done, the fuel pump needed to be replaced and the exhaust had some issues that required soldering. It also had a radiator hose that was leaking that got replaced. The mechanic was able to fix it up and get up and running again in no time. I am very grateful for Cooks Automotive to get my vehicle back on the road. They are a honest quality automotive shop I can trust and will definitely do business with them again and again!!
Tony worked me in,was having transmission problems,Got me fixed. Thanks to Tony and his employees.
Tony and his staff are great. Very friendly and do great work!!
I moved back to Lynchburg almost 4 years ago I really am very happy with there service if something is not right after repair they fix it have been very onest reasonable prices and expain and show me what is going on with my car iI dont trust easily has in charlottesville had dealerships and other not be honest with but Cooks has be fair and right and Tony is a christian I can tell it shines through when i did find a mechanic in Cvlle i notice a bible on the counter and he was honest and good so i believe that a business run by a christian is my best bet i had breast cancer twice and they will always have business you can not go wrong with them I think God I found them
Great service every time I go in!
Owner is a very nice fellow and goes above and beyond to help people
Great service and friendly workers that communicates well.
Great service
Very Knowledgeable,Up to Date w/newcars n equipment.Many years experienced .trust worthy.excelent Work
Tony and Joe are great!
No when I went in. 1 Hour later HEAT. THANKS TONY COOK OF COOKS AUTOMOTIVE. YALL ROCK
Always the consummate professional with courteous service.with Mr Tony Cook.
Great staff, super automotive and body work.
Best work honest n reliable.quotes ur price.tells u b4 anythng changes b4 its done. highly recomended
They do really good work
Good place ask for joe
On a good mechanic go to Cooks
The staff was friendly and their prices are fair...I would go back to them..Thanks
Great quick service
Good honest service. Only trust them
AWESOME fast n Honest Service !!!
Mr cook has years of experience and us there to help u with all your automotive needs
Always friendly and efficient
So expensive..