Great experience here. The staff are all friendly and Dr. Williams makes you feel like a person that needs help and guidance.My family just moved here and I was in a hurry to pick a dentist and my first dental experience, in Lufkin, didnt workout and I left in tears because of the results they gave me were devastating. Within an hour after that horrible experience I called and booked an appointment with Lufkin Family Dental for a second opinion. They got me on the schedule as soon as they could. When I told them about my first experience and my shock at the results I was given, they reassured me and made me feel like a person who needed help and guidance.I really appreciate the support and kindness they showed me not only at my appointment but on the phone too. Thank you for treating me like a person who needed your help and guidance and not a box to check off.
The staff is very sweet, and I waited less than five minutes in the waiting room. They have TVs set up in each room, even one on the ceiling, so you can watch something instead of starting at the dentist’s forehead while he works. They even changed the channel for me when I made fun of what was on! Everyone seemed very knowledgeable and was extremely nice. I had a very great experience here and will definitely be going back.
Always the staff and dentist are attentive to their patients. Got me in for an emergency quickly and made a decisive decision with choices. They arranged for an appointment with a specialist promptly, same afternoon. Very pleased with the choices they helped me make.
I called to make an appointment and got one within days not weeks. I arrived on time and was in the dental chair within a minute. I have been a patient for a couple of years and would go nowhere else. The staff is friendly and knowledgeable and Dr. Williams is outstanding.
Always pleasant visiting this establishment!! I was with them before Dr Williams, and I like the positive changes he has added to the business. He’s cute as can be, and his office girls, and dental hygienist are the best!!
This is the first visit for me and I am very pleased with the service I received. From the front office staff to the hygienist and then seeing Dr. Williams everyone was super nice, friendly and very professional.
Yall...if you need a dentist I highly recommend Lufkin Family Dental! I hate going to the dentist and I have been told my stupid tooth couldnt be extracted so many times over 2 years...and Dr. Williams said...oh no we gonna get it out today! And root canal another one! Amazing staff, super friendly! The office is so nice! I just cant say enough good things about them!!!
Absolutely amazing!! Responded quickly and was able to fit me in and get my tooth fixed! Every staff member was polite and made me feel comfortable! Excited to make them our new family dentist
Rhonda is awesome. All of the staff are superb!
The staff is very friendly and comforting. Very informative with pre, during, and post visit. Knowledgeable. Quick and accommodating.
Excellent staff and dentist! Everyone is so friendly! I went in for the first time to have X rays and have them look at an old filling that I wanted to have replaced, and Dr. Williams went ahead and took care of it that day!Very accommodating!
I was very pleased with my experience at Lufkin Family Dental. The staff was extremely nice and very informative with the aspects of my visit. Dr. Williams was very nice and informative as well. I will definitely be returning for treatment and will recommend this office to others.
Dr. Williams and his staff are AMAZING!!! They are so sweet and kind!!! I’ve been looking for a great dentist for years and they are the absolute best!!!
I had the best experience with my new dentist. Knowledgeable people, with chair side mannerisms of true God sent people. The whole staff was so very nice. They even laughed at my jokes.Lora Bee 🐝
The people that work at Lufkin Family Dental are fantastic and super nice! They are professional, and always have my teeth feeling amazing when I leave!
They did amazing with my tooth extraction quick and painless. They were very thorough and knowledgeable and they definitely try to work with you . They are awesome. The front desk ladies are real nice and sweet and the whole staff makes you feel at home and check on you. Overall a great place . If you go anywhere come here they will treat you right!
First time going to this office. I had a good experience, staff was very helpful and friendly. Dr. Williams was very knowledgeable and friendly as well. Will definitely be returning.
The staff is super friendly! They are ready for you when you arrive, and get you checked in fast. I took both my kids in at the same time and they were able to clean their teeth in separate rooms fast and efficiently. Love the staff, the office, and the services!
Lufkin Family Dental is the Best I highly recommend them very friendly professional and so caring my first visit for my 12 yr old and she was so relaxed
I had a small emergency and they were able to get me in right away. But my experience started over the phone. They listened and I was never rushed. They genuinely cared and worked with me. Stepping into the office, I was pleasantly greeted and the environment was serene and happy. They kept me informed of where I was “in line” and got me in quickly. Dr Williams was kind and looked me in the eye and answered all my questions, never feeling rushed. He let me know where they were in the procedure and what I should expect. This office was amazing. They were so friendly and caring. I will definitely be back and bring my whole family.
Dr Williams and staff are always very nice and professional. Office is clean and comfortable. Does top notch work. Couldn’t ask for anything better!
Best dental office ever!!! Everyone is so professional & nice - from the front staff to everyone in the back. No long periods waiting for your appointment, so you’re in and out fast!
I have been suffering with a bad tooth for while. I called while in town and they had me in the next morning. They took care of my bad tooth and fixed a few more before they become painful. All for a reasonable price. Ill definately be going back when I decide to take the next step in my treatment plan.
I have pretty bad anxiety when experiencing dental work. Doctor Williams is great. I felt so comforted and supported. The Dental Assistant was so kind and talked to me throughout. Definitely recommend.
Lufkin Family Dental truly treats you like family. The office is very clean and welcoming. Dr. Williams and his entire staff do an amazing job!
The staff is always so sweet and courteous. Exceptional service.
Had friendly professional visit! Great people
Best experience by far!! He is the tooth and injection ninja!! I never even had a chance to say ouch!! Within 5 minutes he had my wisdom tooth out and i never felt it!!
It had been over a year since I had been to the dentist. The staff is polite, courteous & professional. My teeth feel so much better, clean!
Such an wonderful dentist and team. Everyone made me feel comfortable & I’m very happy with my experience. Dr. Williams took his time and made sure that I was comfortable during my service. His work is amazing and I would recommend him to anyone 100%! 5 stars without a doubt!! Thank you for making my smile brighter and healthier.
I just moved tot he area and this was my first trip to the office. Prior to coming my interactions with Hannah on the phone were wonderful. She is sweet, polite and professional. In the office it is clean and they even made it seem cozy with thoughtful details. Rhonda handled the teeth cleaning and did an outstanding job she was personable, thorough and double checked her work. Additionally she was an absolute pro with the X-rays. I have a lot of bone under my tongue which usually results in pain, tears and involuntary gagging as the piece is manipulated for the X-rays. Non of that happened. I left tear free and happy!
I called at 8:00am for an appointment. They saw me at 9:00. Very friendly and efficient. I would recommend them to anyone.
The office is a joy to visit. How often can you say that about a dentist? From making an appointment, to arrival and treatment, the staff is friendly but extremely efficient. Every need is met and I am always smiling when I leave.
Very nice, knowledgeable and a good sense of humor.Eric Smith, you’re the only one in these reviews that had a “bad experience”.So, I can make an educated guess that your IQ is the same as your shoe size. If you don’t get what you want you just throw a fit. If the doc says no, it means no. You just sound like a spoiled little brat that didn’t get his way.
The staff were amazing. I had so many bad experiences at dental offices but this clinic was the best. The staff provided comfort and ease my anxiety. I didn’t feel any pain or pressure from the dentist. My advice, consider Lufkin Family Dental when scheduling your next dental appointment.
This place really exceeded my expectations!! I walked into a clean and very well decorated office the staff was very nice and welcoming. They had blankets in the office incase you got chilly and refreshments in a cooler and best of all I got to watch TV (theres a TV on the ceiling) while getting my teeth cleaned I Loved it here..by far the Best Dentist Office Ive visited!!
Such a friendly staff and they are great with kids! My daughter loves going to the dentist at three years old! Couldn’t ask for a better experience each and every time!
Very satisfied with my first visit. From the start of setting up the appointment, they were very friendly and willing to help unlike some companies that will put you right on hold. They were kind and very professional. I would advise anyone that needs dental work done to call Lufkin Family Dental first.
The staff is so friendly, not a long wait, and the assistance explain everything very well, Dr, very nice and fast and explain everything very good, the whole office is very well manner . I love this dental clinic .
Excellent service with great personnel.. highly recommended
I felt pressured and cornered into paying for a procedure that was not completely necessary. There was no empathy or attempt to console a patient who was obviously in pain. I understand this is a place of business but I did not feel comfortable and certainly did not feel like “family.” I went to Apex Dental in Nacogdoches and received much better treatment. I was not coerced into spending more money on a pointless procedure because as it turns out, the doctor at Lufkin Family Dental refused to do the work I asked for, while trying to convince me of the procedure he wanted me to have. Will not be going back. Will not be referring friends or family.
They were all very kind. I brought my 3 year old and they were so patient and gentle. My daughter had zero problems letting them look at her teeth. It is a tight fit in the rooms but I had 3 kids. Will schedule at different times in the future.
Lufkin Family Dental is wonderful! Great service and knowledgeable staff! Proud to say my whole family uses this office! Highly recommend!
This was my first visit the staff was wonderful very nice and respectful the doctor was also the same a wonderful experience if you can have that at a dentist office lol
Very kind and courteous, prompt, and informative service. Thanks everyone.
My experience was great. Very helpful staff
Everyone was very friendly. Made my 13 year old daughter feel so comfortable that she let them pull her tooth with no problems and she is not the best dental patient. It was a great experience.
Great experience! Super friendly staff. The office is beautiful, really bright and inviting. They went above and beyond.
Such a friendly staff and spotlessly clean office. Everyone was very professional and my experience was pleasant.
Dr. Williams, and his Team at Lufkin Family Dental are absolutely amazing! Before I started seeing Dr. Williams I use to hate having to go to the dentist. But after my first visit with him, and his staff I completely fell in love with them! They make the environment feel as if you’re there for a family visit. Him and his team make your visit as comfortable as possible, they always put your needs first to make sure you’re comfortable. They have always worked with me on anything that I’ve needed done, as well as anything I’ve wanted done. I 100% recommend everyone to pay them a visit! Him and his team have successfully found a lifetime patient! So thank you to all of them for doing what they do!
I highly recommend Lufkin Family Dental. Dr. Williams listened to my concerns and was able to address my problem in one visit. His staff was very kind and professional!
I had put off going to the dentist and Covid-19 just made me wait even longer. On Monday, November 16th I went to my appointment not knowing how bad my teeth would be. After getting my x-rays back, I was told I had 3 cavities. Dr Williams was able to fill all 3 cavities on the same visit. I never felt any pain at all. One of my cavities was in a tooth that would be visible when I smiled and you can’t even see where it is. Great work and no pain. I would recommend Dr Williams to everyone. Thanks Lufkin Family Dental.
Went for the first time today & had my son’s teeth cleaned. He’s high functioning autistic but super sensitive about things touching his face. The staff was so patient & understanding with him. They managed to get his teeth cleaned & he left with a smile on his face & told me he couldn’t wait to come back. Thank you so much.
Best staff and dentist!!! Dr Williams does an excellent job of explaining what needs to be done in a way anyone can understand, and does beautiful dental work! Tamara, his assistant, does a great job of setting you at ease, and is very personable and caring. Angela, at the front office, is so friendly and great at helping you to understand insurance and your scheduling needs. Very pleased with the dental work I have had done there. They are ALL awesome!!
I love my new Dentist. The office staff is warm and welcoming. Dr Williams keeps his equipment up-to-date with all the latest and greatest...and best of all... they are very concerned about patients safe from Covid.
Great experience at Lufkin Dental. Dental hygienist was very informative of each procedure she did. Dr. Williams was very nice also. They make going to the dentist as pleasant as possible!
All staff was very nice, and helpful. I received xrays, and exam, and work done all in one day! I was so happy I didnt have to go back again for him to do the fillings! The dentist didnt not hurt me at all. I was surprised that not even the shots hurt! This will definitely be my new dentist office.
The team at LFD always do a great job and they make a visit to the dentist an enjoyable experience.
I felt welcomed the moment I stepped foot in the door. I was naturally nervous to begin with seeing as I was going in for a wisdom tooth extraction. Everyone was/is extremely nice and answered all questions that I had.
I always have a great experience here, even with my issues about going to the dentist!
I was Very Comfy at Lufkin Family Dental. Everyone was so nice, from making the appt, to doing my procedure, to checking out. . Dr Derrick Williams was so nice. He was gentle and explained everything so well. I am glad i have found my dental place.
My 5 year old had a cavity & was in a lot of pain. The staff at lufkin family dental were amazing. Tamara & Dr. Williams made my son & myself feel so comfortable, explained each procedure to me, and their pricing is very practical (for people without insurance). My son left with zero pain, a balloon, and a (numb) smile 😁
I really enjoyed by consult by Dr. Williams today, 1.13.2021, for a cracked front tooth that I have. Dr. Williams was very informative and he and his staff are very professional and fun to be around.
Dr. Williams and his staff made my visit to their dental office the best I have ever experienced. I called and was worked in the same day for tooth pain. The entire staff was friendly and very caring. As I waited they updated me on when I would be seen and thanked me for waiting, several times. I would recommend Lufkin Family Dental because they treat you with kindness and go beyond what most dental offices do to make you feel comfortable and welcomed.
Lufkin family dental is amazing. Everyone in the office is so nice and sweet. My daughter was so scared the first time she went and they made her feel so comfortable!! We will never go anywhere else.
Who would of thought a dentist visit would be such a great experience. From the initial phone call to enquire about services to having an extraction. The staff are very pleasant and precise. Thanks Lufkin Family Dental. I am locked in!!!
The office is beautiful and the staff is kind, professional and helpful. Rhonda is the best hygienist ever!
Great place to go. Friendly staff and they do a great job!
I was very impressed with whole experience. From the receptionist, assistant and Dr. Williams.He took the time to explain all my options and answer any questions I had even after being informed the patient in the next room was ready.
The Dentist and team were all very helpful and friendly and efficient. It was overall a positive experience.
The whole staff is wonderful! My 5 year old had to have some work done and their main priority was to make him have a great experience, and they succeeded! Would recommend to anyone especially kids!
We went for 2 pediatric new patient cleanings. Scheduling was fairly quick for the piggy back new patients. The office is very clean and the staff was all super sweet from the front desk all the way throughout. The dental assistants were good at orienting the kids (3&7) to each tool and process. And the Dr was in quickly once all cleaned. Very pleased.
The staff here is amazing..Dr. Williams is the best. They treat you like family! Judy
Everyone was very caring and attentive. Made me feel very comfortable and relaxed. I will definitely be going back. I would recommend them to anyone that is looking for a place to go and be taken care of.
Everyone is so friendly and helpful from the time I walk into the door until I leave. Dr Williams always so friendly and a very good dentist. Thank all of you for always going the extra mile to keep your patients safe and taking care of our teeth.
The entire staff was friendly and welcoming. Dr. Williams was kind and took the time to answer all our questions. I never felt rushed, which is very important to me.
Went in yesterday for the first time to have a wisdom tooth pulled. They were amazing! Great service all around. I will for sure be using them in the future!
Dr Williams’ and his staff make an anxiety stricken, uncomfortable experience very tolerable and it’s greatly appreciated. They are hugely professional and they display true compassion and consideration to their patients. Thank you!
Always professional. Clean office, comfortable environment, and friendly staff. Genuinely happy you are there. Exactly what you want a Dentist office to be every time.
It was wonderful to visit the office for an appointment with Ronda to clean my teeth. The office workers made sure everything was clean. I feel this office has the best people working there. It was like a family reunion.
First visit. Which dentist make me nervous. Was not expecting cavities. I’m a teeth cleaning freak. But he made sure I was good and numb. The dental assistant was the best. And office manager Angela was fantastic. Dental hygienist seemed pre occupied, but got job done. I have more work to be done. Didn’t really converse long with doc, also seemed kinda busy. So I would suggest. Got job done without pain.
Friendly and caring staff plus timely appointments to take care of your dental health.
Thank you so much for seeing me, I feel so much better with that tooth not sticking me. The broke part was removed very gently. The temp crown is great and yall are a painless group of people. Thanks again 😊👍🤗
I believe Lufkin Family Dental to be the best dentist around!
I had an emergency extraction of a wisdom tooth. They were AMAZING!!! I have major anxiety and they were all so kind and understanding. I will be telling everyone to go see them.
I would definitely go back to your office. You help me out during a time no other dentist would. Thank you for your kindness.
I’m editing my review to 3 stars because I received a bill in the mail yesterday from these people. First of all, the environment was still very professional and caring but I paid cash upfront for my wisdom teeth removal. I literally forked over $1,200 just to receive an additional bill for $170 in the mail. I’m sorry but you’re just gonna have to charge it to the game because it’s ridiculous that I paid that much and you still charged me more after. You should have been upfront with the pricing in the first place when I paid you $1,200. Greedy people I swear.
I had an dental emergency and they got me in in one hour, entire staff and Dr Williams took great care of me. Up front pricing, thoroughly explained procedure and follow up care. 10/10 would recommend. No one is touching my mouth except lufkin family dental.
This was my first time going and I had such a good experience! Everyone was so nice and friendly. They told me everything they were going to do. If you need a dentist, I recommend Lufkin Family Dental.
My wife and I are an older couple and have been to numerous dentists during our long-term marriage. At Lufkin Family Dental, Dr. Derek Williams and his entire staff should receive 5 Stars for making you feel welcome from the minute you walk through the door. Each person on the staff takes time to greet you and address any concerns one may have. Doctor Williams is very professional, caring, gentle and will provide and discuss any-and-all treatment options available to the patient. We are very thankful to be well cared for by everyone there.
They are Amazing! Brought my two young children today, one did amazing the other was a challenge, but the staff handled them both wonderfully and made it a great experience!!
Everyone at this establishment was very warm and welcoming from the receptionist to the entire dental staff. Answered all of my questions, and I never felt rushed. If you’re looking to be treated kindly and feel valued I recommend going here. No complaints with my visit.
Friendly staff. Honors your appointment time. Gets you in and out quickly. I love Rhonda, she does a wonderful job. Five stars
I highly recommend Lufkin Family Dental. Growing up, I have made many trips to the dentist, requiring numerous dentist to work on my teeth. Dr. Williams is by far the most gentle and painless experience I have had. He is very professional in that he greets me when entering the room, listens carefully when I am explaining any problem I may be experiencing, and clearly communicates when explaining procedures that need to be completed to fix my teeth. He makes accommodations to fit my needs during procedures to make sure I am as comfortable as possible. The staff at Lufkin Family Dental is top notch. They always have a smile on their face and truly seem to enjoy their job. They are very personable and happy to answer any question you may have before, during or after a procedure. From telephone conversations to office visits, I have never been unsatisfied with the service I receive. The dental hygienist is gentle when cleaning my teeth. She uses her time effectively and gets me in and out in 30 minutes or less every time. You will no longer dread going to the dentist after the experience youll have at Lufkin Family Dental!
I have been very happy & pleased with the services of this dental office for the last 25 years. In 2016, when young Dr. Derek Williams stepped in to take over the long time practice of Dr. John Bates, it was really a smooth transition. With the help of his experienced dental staff (Rhonda, Angela & Tamara), Derek soon established Lufkin Family Dental. His practice has successfully grown to 2 hygienists, 2 assistants & an office administrator. Dr. Williams is highly skilled & professional in all aspects of general & family dentistry. He is genuinely kind & caring with his patients & staff, thus creating a positive & pleasant office environment. I strongly recommend Lufkin Family Dental for that perfect dental experience.
I am fairly new to town and put off finding a dentist because I have had bad dentist experiences. I did some research around town and decided to go with Lufkin Family Dental and I am sooo happy I did! It’s a really nice small home town office. I felt comfortable from the very beginning with my hygienist! I have a very small mouth and Xrays usually are uncomfortable and almost painful. I don’t know what she did differently but there was no discomfort or pain. When she was done Dr. Williams came in to go over my Xrays and talk about a concern I had, he was like talking to a friend and put my concerns at ease. Before I left I made my husband an appointment because we found our dentist!
I had a wonderful visit. They are very thorough regarding your teeth and what needs to done. The staff is friendly and accommodating . I feel I have found a great dentist and staff.
Amazing staff, got me in quickly and took care of everything I needed with detailed explanations of everything they would be doing.
They were very busy today and I was the patient that slowed the process down . Even after clearly putting them behind Derek spent the extra time to get my process going. He also had a fresh assistant helping . While stressed( because he was behind) he kept his cool, instructed his very friendly assistant, and fixed 2 of my many cavities . It’s very cool to watch a pro in his or her field go in the zone to get stuff done . Great visit, and will be back!
We just moved to Lufkin and Lufkin Family Dental was recommended to us. It was a very positive experience with a wonderful and friendly staff!