This chair had stains and grime from years of use by my three boys, now teens. In an effort to save it, I called ServPro. They were wonderful and encouraged me to bring it in for them to clean. The chair came out totally rejuvenated and stain free. Employees were so efficient in unloading and loading my car, making sure I was happy with the job, and even handing me a ziplock bag with a gold chain necklace one of my sons dropped in there! Integrity and professionalism is why I am now scheduling them to come clean my carpets and other upholstered items in my home.

The Servpro Team is Absolutely amazing! They are get to you in a timely manner and are ready to help and answer any questions that you may have to make your experience as stress free as possible. Very Knowledgeable and friendly! Will definitely refer to anyone that asks or will listen!

I have used Servpro in the past but I was more pleased this time than ever before. The two young ladies that came to clean my carpet did an excellent job. I hope to request them by name in the future.

I work at a hotel in Columbus Ohio and just wanted to give a shout out to two of the most wonderful guests we have recently had the pleasure of hosting in our upstairs restaurant and hotel! Candice and Patrick with Servpro - Lufkin are two truly spectacular guests. They remember OUR names as restaurant staff and that always means so much to our team. We look forward to the remainder of their stay with us, and their return in the future. We also hope to be a future choice for their return and any other Servpro guests that come our way! Your employees are great. (:

Great Buisness for love of the community.

Everyone was very nice and professional. An appointment was made in a very timely manner and the staff were very knowledgable of exactly what we needed for our floors. After an appointment was made, the person who came to clean our carpets was punctual, quick and thorough.We had our carpets cleaned in three rooms and in just a couple of hours the carpets were completed in a thorough manner.If you are looking for prompt professional and thorough carpet cleaning, I would Highly recommend Servpro.

Last week our house flooded. We tried calling multiple companies to get help with the cleanup process, but they were all booked and couldnt handle any more jobs. Servpro was unlike any other company we spoke to. They were also booked here in Missouri, but instead of turning us down, within 24 hours they had a team fly in from Lufkin to pick up the slack. They were affordable, polite, and extremely helpful with every step of the cleanup process! Not once did it feel like they were trying to take advantage of us and they took care of everything! We highly recommend Servpro to anyone!

Excellent Service!!

SERVPRO is a great supporter of the Campus Recreation at SFA. They believe in the recognition of hard working people and, therefore, they are sponsoring our recognition program. Patrick Castillo is very attentive and listens to other peoples ideas. Thank you for your support!

They are a God send! Called for estimates and Patrick and Candice came out and were so helpful and informative. Im looking forward to working with them. Very professional.

ServPro and its employees have been such a great impact on our local community. I always see them at events and sponsoring teams to help give back! Patrick, Candice, & the rest of the crew are AWESOME!

Thanks for supporting SFA students Servpro. Impressed with Servpro community engagement - it shows that they care about the people they serve.

Do not, under any circumstances, use Servpro. My sister used them. Things were broken. Things went missing. They didn’t do everything they were supposed to do. What they did do, they didn’t do well. Simply amazing how this company is still in business. Prices are through the roof. Staff is incompetent. Hard to get straight answers from anyone. No. Just no.

I spoke to the lady on the phone and she was NO help and wasnt knowledgeable about anything on helping me needing my furniture cleaned...HORRIBLE CUSTOMER SERVICE!!!

Everything was fine, until the end of the job when the Servpro salesman came back and said I owed him an extra $1000 for an insurance job! Insurance paid you already!! What?? Crazy.

What a wonderful group! They were absolute Rockstars for the drying and wreck out of the damage flooring. They communicated with me regularly and kept me informed of everything they were doing and why. ServPro always contacted me ahead of time before they arrived to give me plenty of time to get home to meet them, which was much appreciated. When the process was over and they were packing out their equipment one of them tracked in a little bit of dirt. It wasnt anything major, I wasnt going to say anything and take care of it myself. The agent noticed what had happened, grabbed the broom and took care of it. I consider that above and beyond service.

Highly recommend using their services. Fast, professional service and excellent results.

We are in Wisconsin and had significant water damage in our basement due to recent heavy, record-breaking rainfall here. Local Servpro brought in folks from Servpro locations all over the country to help. Less than 24 hours after I called, Patrick and Candice from Servpro of Lufkin, TX arrived at our door. Very knowledgeable, assessed our situation, gave us clear instructions, advice, and much reassurance. We didnt need their services beyond this evaluation, as wed already done much of the clean up ourselves. I would highly recommend if youre looking for folks you can trust who will take the time to work with you and who wont push services you dont need. If we had needed more assistance, I would not have hesitated to hire them!

We had major water damage due to a burst water pipe in our kitchen ceiling. ServPro came promptly after a quick phone call and immediately began removing wet insulation from the attic, taking out ruined wet flooring, opening up discrete ventilation holes in wet walls, and installing fans and dehumidifiers to mitigate the damage. They also handled all arrangements for repairs, working with my insurance adjustor to get repairs completed as soon as possible. All employees are friendly and helpful, going out of their way to make a horrible home tragedy a little less stressful. I highly recommend calling ServPro for help restoring your home after a disaster!

I could not be happier given the situation! My family and I came home from over a weeklong vacation to a flooded home from a leaking pipe connected to the refrigerator. We got home around 10pm and didn’t know what to do. After taking to ServPro, they came straight out and worked into the night to get the water out and brought in the dehumidifiers and fans galore to make sure damage was mitigated. They were friendly and efficient. Thank you for helping in what felt like a helpless experience!

Helped out during the recent flooding. Went above and beyond. Thanks to the Servpro team

Great people!!

Waste of time