Terrible service filled with lies. Waiting for days. Wont answer the phone but will if you call from another number or have to go up there
Okay so I havent been personally but my friend has been a few times and know her experience. Mind you her car was bought for 600$ and over 15 years old but definitely has had problem after problem and thank God she had Tonys to fix her car quick for her. The only negative thing is her car got a huge dent in the rear while it was there and nothing much at all was said about it and she is one not to really makes a fuss lol and also her fluids were low leaving there and you would have thought they would have at least informed her on that. But besides those couple of things she has had a great experience and she must really like them a lot if she keeps bringing her car there and makes them her first choice when it comes to a mechanic. I know I have also heard great things around town and have been referred to them time and time again.
I’ve been with Tony’s for years and they’ve been amazing, but within these past two years it’s changed. The staff has been awful and the service has been awful. The staff was very unorganized and they wouldn’t answer the phone. People at the counter wouldn’t help. This place needs help.
Weve been bringing our cars to Tony since 2008. Tony earned my business by being honest and not over selling a bunch of stuff my truck doesnt need. If I could give him 10 stars, I would.
Tony’s is the best! How many mechanics will come to your house to help you get your car started. Very happy with their work!
I wont go anywhere else! Excellent service, goes above and beyond to assure your pleased.
Here visiting friends and as we arrived had an issue come up. Tonys found the problem and fixed it quick for a decent price
Where do I start? They lost my keys, and my ticket so for over 2 weeks my car just sat there with no one looking at it. When they finally looked at it they told me Ford needs to fix it. Ok, fine thanks for being honest I guess? BUT I found out when I went to get my car towed that my license plates were stolen- and this is not the first time license plates have been stolen while a car was in their care. Sounds pretty shady. To sum up, their reaction was Not my problem. COOL. Then while at Ford they found some sort of leak that they said had been caused by recent tampering with something that didnt need to be touched- it cost $1500 to fix. AWESOME. Now on top of having to get new license plates I have to pay for damages that one of their mechanics probably caused? No way of proving of course so i guess it Isnt their problem NEAT. I wont be back.
I had a vehicle there for a week. Kept telling me that they would get to it tomorrow. Tomorrow never came . Finally had it towed somewhere else. Very poor customer service. I would never recommend anyone to go there
Ive been going to Tonys for 5 years, Ray and Tony always took great care of me for a fair price, in an honest way. Today I called them asking for an estimate on $25 part & installment, one of my wheel bearings. They were asking $270. Dave told me the bearings would need to be pressed and it would take 2 hours labor. My cars bearings do not need to be pressed according to the 4 other mechanics Ive talked to, and they all said it could be done in under an hour. $270 is the same price they wanted to charge my mom for her fuel pump & installation. I dont know what happened to Tonys but I will never be calling them again. And I highly recommend everyone to go to a different mechanic. ZERO STARS.
Just filled a claim for refund with BBB, people that got fooled by him, file your claim too!!!
These guys always take care of the vehicles my family or I are driving asap. If anything is wrong with my car they pull me into the shop and show me whats wrong with the cars so they arent gonna make up what needs fixing on your vehicle when they tell you it needs fixing. Long story short I wont go anywhere else for work top be done on my cars unless they recommended them.
David and Tony told me that the car will be fixed in a week and returns. After keeping the car for a week and not calling back to let me know what was going on, they did not work on the car whole week.There was no apology and lack of communication from the shop.I would not recommend this place to anyone. Rather pay more than work with a shady shop.
An honest mechanic that does great work at a fair price.
Never been happier with the service and professionalism in every facit. From the people to the quality of the work. Thanks Dave, Ray, Tony, for making it easy to get work done. Its no wonder why you will continue to be the best in Colorado.
Would not recommend tonys automotive to anyone.
Ray at Tonys has treated our family like family for the past two years!! When our Escape broke down we were quoted for a 2,700 fix from another place here in town. Our friend told us to take to Tonys and they fixed our car for $500 and have kept it running at an affordable rate ever since!! They really take care of you. Whatever you need they will fix fairly and you will feel blessed just by their happiness they bring. We are so grateful we found them!
I wanted to give my commendations to Tonys Auto for their excellent service! Its hard to find a good mechanic -one that can be trusted to not only fix your vehicle, but do so in a timely cost-effective manner. In the past, the mechanics at Tonys Auto has fixed our sons Subaru, which had major issues.Today they took on the challenge to fix our class c motorhome. The other mechanics around town gave us quotes that were very expensive, or said they couldnt do the job because of the size of the RV. Ray put Troy on the job ASAP and fix the unit in one day! Our baby runs great! Thanks guys! We appreciate you!PS: Thanks for making the job affordable!
No hidden fees. Did not try to up-sell me other repairs. Super clean lobby and upbeat and friendly staff. Worked on my SUV on the holiday weekend. Brought me into the shop to show me the needed work and even did some complimentary extras. Great work, guys!!
I have had 4 or 5 different vehicles serviced here. The guys have effectively diagnosed and fixed EVERY issue I have ever had. I am never misled or ever concerned with cost as they are always more than fair. In an industry where this is not the norm I am extremely appreciative of the guys at Tonys and would recommend them to all!
Always fixes my cars knows the problem really great place
100% recommend these guys! Ray and everyone else I interacted with at Tonys automotive were great. Theyre mechanics so obviously they fixed my truck (for a good price per google search!) But they went above and beyond to ensure I was able to get to/from work while they had my vehicle. Someone recommended this place to me and now Im doing the same to you!
Great shop. The fellas helped us out with some tires. They were very fast and job was done well. Customer service was top notch. The Big guy forgot his name, was very accomodating and pricing was more than fair. If you have an issue with your vehical I would recommend you see the fellas at Tonys.
We have taken vehicles to Tonys for years. They are wonderful! Courteous, honest, fair and always look for options when possible. I wont buy a used vehicle without having them check it first. Our van now has 526,000 miles on it and still going great.
We’ve taken several of our cars here throughout the years and have always received wonderful customer service and honest answers. Ray is great at keeping in contact with customers throughout the repair process! The pricing is always fair and we have no complaints as far as any repairs or maintenance we’ve had done here. Definitely would recommend!
Very friendly service. Helped my mom get a good deal on tires here. Definitely will use them for automotive needs.
Had an appointment and they never showed up. Waited for an hour but no one ever came. Felt bad for their employee who was there and stuck outside as well waiting on the owner to get there and open the door.
Love this place. I drive all the way from Arvada CO just to get an oil change. Trust them 100% will always be a customer. They are honest and will always get the job done well. Best customer service make me feel like family.
I highly recommend Tonys Automotive……just outstanding service. Tony, Ray, and David have kept my cars roadworthy for years. They are knowledgeable, reliable, honest, and consider the most cost effective method of the repairs necessary. Thanks for your contribution in making my drives safer.
Hands down the most honest auto repair business I’ve ever come across. I will not take my business anywhere else. I should have posted this 2 years ago when I first took my vehicle to them. Sorry, better late than never.
Very high prices for pushing out car that maybe wilm make it across town not my words owners word not to trust to drive out of town. Was talked down to the moment at the lot. This Tony guy or who ever helped me made all other used car places look replicable.
Tonys is a great place for all your automotive needs. I told him what was wrong and he new what to do right away. Thanks again Tony
Hes the busiest mechanic in Northern CO
Amazing automotive shop!! Ray at the front desk is the bomb!! Tony and his crew are miracle workers.. Professional and gets the job done fast!! Very highly recommend this place..Especially since they dont rob your pocket book.. Thanks Tonys Automotive!!
My car was running rough. Not only didnt that get fixed, they intentionally caused more harm. After paying them $900, I had to go to another shop to have the damage they caused repaired! They are a total rip off!
Very good customer service and work. Reasonable prices.
It’s always a pleasure to go to Tony’s. They give it to you strait, very Honest. If you don’t need work they don’t make stuff up like I’ve seen others do. It’s great to have an honest Mechanic that is an expert in his field. That goes for the staff as well.Thanks
I am a single lady, that has no clue about my vehicle..I felt so so educated after I left..David, you rock !! He showed me videos on why oil changes are so important..and the alternator, spark plugs...The entire staff was amazing !! Single woman.. you will not get screwed here !! Their only after fixing your car the right way, the first time...not your money!!
These guys are great. Honestly, friendly, and competitive pricing. Have never once regretted taking any of my cars to be serviced here.
I had previously written a good 5 star review but after my last two interactions, I deleted it. Not sure what happened to this place but I am done. There are much better mechanics out there that hold professional practices. Stay away... Its almost impossble to get in anyway.
It took a little over a week for these guys to run a diagnostic on the car. Then once they had found out it was a wiring issue it took another week for them to even pull the car in and fix it. Tony seems to know a lot about his profession but has poor time management my suggestion would do some looking around before using this shop unless the car you take in there is not that important to get done
Weve been going to Tony for our auto repair needs for 15 years. (we knew Tony when he worked for another repair shop and followed him when he opened his own. ) Hands down the most honest, fair, trustworthy mechanic, and I trust his team too. Weve recommended Tonys Automotive to so many folks, and theyve become huge Tony fans too.
Always friendly and makes time to fix our cars even without an appointment.
If I could give negative stars I would. I will never refer anyone here. Had to pay someone else to do their job correctly.
I paid them 400.00 dollars to fix my truck and its worse now then it was when I took it to them, they glued my intake to the throttle body on and Mike admitted if they break a part and its still usable they will fix it with glue, I do have this conversation recorded!!! This is a shady shop!!!!
We have gone here over other mechanics because we were treated fairly.Great Mechanic!!
Quick appointment, easy courtesy ride, a great price for the service, one of the best guarantees I have ever seen.
This place is awful. I think when you pay for your car to be repaired they repair it however your car breaks down again due to them not properly fixing it and it has been sitting at their shop for 2 months waiting on them to correct the problem is pretty sad. Plus getting the run around every time you call there. Not at all good customer service and i will never take any vehicle there for any repair.update: not only will your vehicle sit there and not get repaired he will make you come fix your own vehicle nice!
Ive lived many places, and usually choose to struggle to do my own auto repair, mostly because I cant tolerate the larceny and buffoonery of most auto repair places (and dont get me started on dealers). Then I moved to Loveland and found Tonys. Honest, highly competent, thorough, reasonable prices. After two encounters with him and his staff, I may just have to hang up my wrenches. I wish these guys ran Washington D.C.
I would give Tony’s a 0 stars, if it was possible. We have had the same brake repairs performed on a Honda at least once a year then again recently and they not only failed to fix it but the owner kicked my girlfriend out when she complained when, after two weeks in the shop, she went to pick up the car and it STILL wasn’t repaired. DONT TRUST THÈSE PEOPLE!!!
Amazing customer service. They do an awesome job. They are the only mechanics I have let touch my cars since 1998. Especially since I have been ripped off by so many dealers in Fort Collins and all the way to Colorado Springs. Tonys figures out what the problems and solves it. Sometimes problems are harder to diagnose and because I have an Engineering degree I understand that on a rare occasion I might need to come back 2 or 3 times before the problem is truly found. Cars are just hard to diagnose sometimes. But once the problem is fixed, I have never had the same problem twice. Amazing group of people and I recommend them to everyone.
I’m not sure how this company got all the positive reviews ? I wouldn’t let them work on my bicycle . Terrible experience...
They lost my skid plate very rude on the phone left the bolts off my a arms stripped every screw on my stearing rack and pinion . List the rubber on my stearing colum BADDDDDDD exsperiance after paying 800 bucks to fix it
Tonys took good care of my F-150. They put new tires on my truck, and their prices are really good.
Great people go out of there way to help.
Worst experience Ive ever had a garage. Twice they have had my vehicle for over 6 weeks. They dont return calls, wont answer the phone. I am going to report them to the state or have to sue them for the money I did pay them. There are a lot of great shops in the area-this place is not one of them anymore.
We have been bringing our vehicles to Tonys for years and have always been impressed with the customer service and the job these guys do. Thanks again!
I cannot believe how amazing this place is. Ray is the mechanic I dealt with, I have never trusted a mechanic until now. Fully helped me and was on call and I didnt even have to worry o was getting ripped off! Im so impressed with how helpful ray is and how they dont make you feel stressed or feel like they are giving you an unfair price!
Quick and great service. Mechanics were actually honest. Will be going back next time I have car issues for sure.
Do not trust this shop. They dont replace what they claim, and youll end up paying someone else to fix it when your car breaks down 2 hours later.
Honest service for an honest price
This place was absolutely horrible. I needed a new fan in my Pontiac and after they finished installing promblems statrted to arise. My transmission started going bad and i told them but to only be replied by giving them extra money to fix it. Its obvious that this place is a money pit and should not be bothered by anyone.
Great workers. Can tell what is wrong with the vehicle just by listening to it. Highly recommend them.
Tony has become all too familiar with my rust riddled Subaru. They are very courteous and customer service oriented there and always give me a fair price. The last time I was in there they saved me 590 dollars over Brakes plus. As awesome as they are, I hate seeing them because it means my car has more problems but if you have to go through the nonsense of car repairs, do yourself a favor and go to Tonys.
Integrity and honest proficiant! I trust them only to work on my vehicle.
Firestone tried to charge us $2300+ - Took our vehicle here, they did the proper testing and diagnostics and fixed the vehicles problems for $300. Trust is a HUGE factor in who I decide to give my business too, and they get that nod.
Honest, never overcharging for things you dont need.
Tonys is probably the most honest shop in town! All they need is more parking.
Thanks for everything you guys are AWESOME!!
Tony and his crew are always honest and fair. They have helped me out with many different vehicles and many different problems. Theyre my go-to guys!
Tonys Automotive is Awesome,Most professional shop ive been too in 45years!They dont rip you off on labor like other shops do!!!
These guys are great. Friendly, honest and reasonable. Thanks your the awesome service.
Great service, honest, and fair. Its hard to find this kind of mechanic. 10/10!
They are honest and have always done an amazing job for a reasonable price when we have gone. I wont take my car anywhere else.
This place lost my friends hub cap almost 6 months ago and she still is missing one hubcap. She female and had a grandbaby she drives around a lot. They did almost $800 of work 6 months ago and when she picked it up her a.c. wouldnt work anymore. One of the lines mysteriously has a hole in it. Minutes after picking it up she informed Tony, the owner about the a.c. They say theyve been too busy until now to fix it. Today they ordered the wrong part and still didnt have a hubcap for her so she asked if Id call them. Shes feeling their taking advantage of her since shes a single female. I called, a guy named Dave answered, said she never talked to Tony the owner about her a.c. after the last repair and they were charging her $350 more after they got her part that he didnt know when itd be. He told me she was lying. After we hung up she called back on 3 way and I listened to him tell her they wouldnt service her car again and I jumped in saying what he told me 10 minuted prior. He denied saying anything and still wont fix the a.c., they broke somehow and she is still missing a hubcap. It is now over a week since I wrote the unbeleivable review about how theyve chosen to treat my female friend. They finally got her new hubcaps that arent anything like the one they lost. Thats right, they didnt put one back on the last time they worked on it and tried to give her 4 that matched since they didnt want to order 1 of the original. She asked if Id call again because she says they are rude to her. The owners son, named Dave again was very rude saying an original hubcap wouldnt fit on her since replaced rim by Tonys. I asked if she said it was ok to replace the rim with a different one and he started yelling at me again saying he tried to save her money. I asked my friend if she wanted the cheaper rim that wouldnt fit her hubcap and she said they never even asked or shed have said no. She doesnt like her hubcaps and they dont seem to care. Unbelievable and the most unprofessional paid servicemen Ive ever heard of. I asked several times to Dave if I could just talk to the owner, Tony and he always refused saying he is the manager.
They have always treated my family well.
Tony and David have done a great job keeping our cars fixed and running great.
Very disappointed, if its a technical issue would highly recommend going elsewhere
Best honest mechanic Ive met... would refer to anyone
They are wonderful and helpful.
Had my car for over 2 months and still didnt fix 2 out of the 3 issues i had with my vehicle. Got the run around about parts.
Two of Tonys mechanics stayed late last night to finish my vehicle repair, since I absolutely needed it this morning. Thank you guys for the dedication to great customer service !!!!!
Charged me $240 to fill my coolant. Radiator still leaks.
Very nice and reasonable price
Shady would never go there. Unprofessional
Great auto repair
They are a great team
Great job
Tonys is the best!
Honest and reliable!!!
THEY REMAINED MY CAR FOR 5 WEEKS AND THEY DELIVERED IT TO ME WORSE THAN I TAKEN IT, AND IT IS MISSING PARTS! THEY ARE THE WORST THING I HAVE EVER KNOWN IN COLORADO!