Ethan, who owns and manages Rocket Appliance, is remarkably skilled. His diagnosis was clear and comprehensive, and he throughly researched the part needed to repair our 1980 built-in oven. His visit was prompt, his manner very positive and affable. We are looking forward to calling upon Rocket Appliance again!

Im so thankful to find this business! Reliable, quick service, on time, fair prices and explained exactly what was wrong and how to fix it. Truly impressed and will use this company again when needed!

I set an appointment with rocket appliance for last Saturday. I received a call after their window of availability for me had already begun and my landlord had already showed up to supervise, and they explained that they had had a laundromat flood on them and they would need to move my appointment. He told me unprompted that although they don’t typically work sundays, that they would be moving all of saturdays appointments to Sunday in order to make sure all customers were taken care of. I said that was absolutely no problem, and that I appreciated their initiative to come in on their day off! Sunday came around, my landlord put aside her schedule and came over once again, and we waited through their entire 1pm-3pm window they estimated me for, even though they said they’d be there closer to 1. They never showed up, and despite me calling the business twice to figure out the issue, my calls weren’t answered. We played phone tag on Monday where they called me, and I called back and left a voicemail only to be completely ghosted with no further responses from them. I eventually opted to set an appointment with Mr. Appliance, and their technician was friendly, quick, and efficient at resolving a simple issue with my washer. I will be using mr appliance again in the future, and I advise others do the same! And to clear any confusion with my review, yes, this review is being intentionally left for Rocket Appliance in Loveland, colorado.

Very knowledgable and professional, great timing on getting the job done, highly recommend them!

I can’t say enough about how professional and skilled Rocket Appliance is! Ethan really knows his stuff! We own some vintage appliances. Ethan has, without fail always been able to diagnose and repair any problem. He treats our appliances as if they were his own, and he takes such pride in workmanship. He is the best!

Nothing but praise for the work done by Ethan at Rocket Appliance Repair. He was very professional and courteous, and was able to quickly diagnose the issue we had with our dryer and easily repair it. I wouldn’t hesitate to call again if needed! Thank you!

Had a service scheduled and completed my own repairs nobody seemed upset or offended and offered there assistance next time. Solid company very responsive

Doesnt show up on time not very professional

Ethan was quick to come to our home, knowledgeable about what he was doing, and even explained the issues with our dryer to me as he was fixing it! I cant recommend him enough.

Ethan was very professional and very knowledgeable. He showed up on time and was able to clearly diagnose our dead washer, and give me clear options. I would recommend them to any one needing appliance repairs.

Quick and professional, genuinely nice guy. Great communication through the process and quick diagnosis. Very helpful in giving me all my options and suggestions. I’ll definitely use again in the future. Thanks Ethan!

Very friendly, professional and prompt. Had my dishwasher fixed quickly and even gave me tips on how better to load and take care of my dishwasher so that it wouldnt break the same way again! I really appreciated the kindness and will certainly be calling again for future repairs.

Ethan with Rocket Appliance Repair has earned my trust and ongoing business. It started with a dishwasher that stopped running on a Friday night that led me to seek someone who could come out on a Saturday. Not only was he available, he quickly diagnosed and fixed it for a reasonable rate.I took advantage of his annual appliance service package to clean out and check all of our appliances (nothing done on them for 3 years, so definitely time) and I feel relieved that we wont have the turmoil of another appliance quitting at an inconvenient time. He kept me informed throughout the service showing me what he was doing, what he found, and he went above and beyond to even tighten a loose handle on my fridge.He has a pleasant, clean, quiet, friendly demeanor and clearly knows what hes doing. I didnt feel like he was playing up troubles with my machines to get me to spend more money, and his rates were very reasonable, especially since I didnt have to wait a long time for him to come out. Highly recommend!

Ethan was very prompt and professional. He fixed our dryer very quickly! He even gave our dog Bailey a dog toy that he just loves! We would highly recommend Rocket Appliance Repair!!

I love this repair company, and the men that came out Ethen, Alec they were nice men they got the job done in good time too. I will definitely call them again, thank u guys

Very frustrated with them, i been calling them to schedule an appointment for more than 2 weeks, they tell me that they will be here today but they dont give me a time that they will be here., and at the end of the day they dont show up. Waste a day to wait for them. I already pay them a deposit. If you dont have time just tell the costumer. Well, the number that shows on here thats the number I Call, and it is here in Loveland.

Awesome experience....was the only company that was capable of working on my sub zero deep freezer and saved all my frozen goods in the nick of time!!

So knowledgeable about brands! These guys are the ones to call. Friendly and reliable service!!

Very knowledgeable .good diagnostic skills.excellent jobs.Highly recommended.

Fixed my oven quickly, correctly, and affordably!