I only have great things to say about my whole experience with Windows Direct from the initial appointment with Ray to the installation of doors and windows with Bradley and Tracy. I was informed at each interval of the process and when a date and time was scheduled for the installation Bradley and Tracy arrived within the timeframe promised and the job was done within the time quoted. They were very professional and answered all my questions. I am very pleased with how the windows and doors look. I greatly appreciate the dedication of Bradley and Tracy and their attention to detail to complete the project on time and done correctly the first time. Bradley and Tracy are great ambassadors for Windows Direct. Thank you Bradley and Tracy!
We just had all the windows and doors in our house replaced it was long overdue and a big job, our old windows were all odd sizes and poorly installed would be an understatement. Tracy and Bradley worked so hard on our installment they had to do so much extra work to just fix the mess that was left from the old windows and doors. Our home was respected through the entire process we couldn’t be happier with our choice to go with windows direct. Our windows and doors are absolutely beautiful and great quality our house is already staying cooler!!!!
We couldnt be happier with our purchase. Frankie Carey was our sales person. He did an Amazing Job explaining the prouct and making us understand why Windows Direct Usa is Tops in this Industry. The staff was wonderful and Clint our installer did an Awesome Job. Thank You Guys You have a New Lifetime Customer. Thanks Again, My rating is a Perfect 10!
Josh came to my house on 9/24/20, for a estimate on windows. He was very direct and awesome to work with, he went through the entire process of telling me about the company and how they operate, along with the manufacture and how they are made. He also gave me a the best windows with the best price ever that no competitor could even touch or even come close too. He was so precise that I was very confident and signed a contract that day. Needless to say, I’m very excited to get my new windows installed!!! I know I’m going to love ‘em!!!
The entire process with Windows Direct Louisville was transparent and easy. Quote was simple, easy and educational and the installers were here on time, installed a great product and cleaned up after themselves all while being safe and practicing social distancing. It was like they were never here except our windows look amazing now and actually keep air from seeping in. We plan to replace some doors soon as well and will be calling them again for all our future needs.
All the staff are amazing and the windows look great! Our rep was super knowledgeable and willing to find the best option for our needs. The installers were friendly, professional, and efficient. We are slowly replacing all the windows in our older home and look forward to using to using Windows Direct again in the future!
After selecting high-end vinyl clad famous name windows for the last house we built and having to replace every sash in them I decided it wasnt worth it. The Windows Direct windows are not only lower cost but a much higher quality window than the famous name windows I previously purchased. I have already referred them to multiple friends and family! Installers were great and our salesperson Josh was fantastic. Will definitely uses them in the future!
Our windows look amazing! It was the update that our house was needing! Great customer service and excellent work!
Josh explain us very professional about our new windows before we orderedBradley did a great job when he installed our new windows and sliding door.We love our new widows and sliding door in the living room.I can recommend this company to 100%
Love my new windows. The installers were very professional and courteous. Very pleasant to work with and they cleaned up the mess once the job was completed. Will recommend Windows Direct of Louisville to family and friends. Thanks Windows Direct
Windows Direct USA of Louisville took on a massive challenge when they installed 13 new windows in my 100+ year old home. I am so thrilled with the work because I know first hand how difficult it is to trim out this house and they made it look easy. The team was very professional, courteous, and dedicated. I’ve never had a company or contractor clean up the job site as well as they did. Huge thank you to our rep Josh and the entire Install Team. Definitely referring my friends and family!
I love my new window from Windows Direct! Everyone I talked to was very friendly and professional. The price was very reasonable, too. I only needed one window because it was broken. Josh found a window to match the others in my house almost perfectly!! It was just installed today and I cant believe how well it matches!! My house is 20 years old, and the windows are all still original. You really have to look hard to tell the difference. And, even if you see the difference, you can tell that the new window from Windows Direct is a better quality window than the original windows. If I ever need more windows or doors, I definitely know who Im going to call!
Great Price, Great Product. Josh was professional knowledgeable and willing to work with me to save me money. Jermaine the installer was fast, efficient, and clean. Everyone went the extra distance to make sure I received exactly what I wanted.
Windows Direct did an awesome job with my new windows! My old windows were flawed by design. The installation crew problem solved the old window removal and new window installation. They executed the job with quality and professionalism! Plus, they kept my home clean and installed a fantastic product! Top notch work, guys!
Ive known the owner Chris Carey for years! Quality professional and great business all the way!
The manufacturing quality is excellent, a nice clean installation and affordable. I’d highly recommend
Great windows and service was impeccable!! If you need new windows give these people a call!! Love our new windows!!
Love the price and professionalism of this company. Awesome installer, very efficient, neat, and polite. Thinking about adding more replacements. Our sales rep was right on!
I can be long winded sometimes. I first saw an advertisement on Facebook from my friend Frankie Carey for the house full of windows promotion from Windows Direct. I signed up for the promotion and since I never win anything I decided to get a consultation because I was curious on what it would actually cost for new windows from Windows Direct. Josh Pettit came out and showed me their lineup of windows and pricing. Josh gave me such a great deal that Id be stupid to pass it up. The window installers showed up on time and did an awesome job on installation. I couldnt be any happier and satisfied with everything. Id recommend this company to anybody and everybody. Thank You Windows Direct for a job well done.
Excellent Customer service and very helpful and knowledgeable sales staff. 5 stars
Excellent product, superb customer service. Could not be happier!
Excellent company!!!