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Restaurant Depot
620 Locust Ln, Louisville, KY 40217, United States
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Restaurant Depot

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Ro
Review №1

This Restaurant Depot is located just East of U of L, and South of a huge cemetery. The streets from I-65 are narrow with low trees, and tight corners. Take it easy going in. The street in front of the docks is busy, so be watchful, but local traffic seems to understand and is patient.The crew inside is quick and efficient. I dont think I was there more than 20 minutes.These folks are pros!

Ja
Review №2

Great deals. Friendly staff. Inflation is not resturant depots fault but 5 months ago I could get black Angus filet mignon for 9 bucks a lb. 😘

Ed
Review №3

For the truckers. No overnight parking is available on premises. But, you may arrive early and dock (at designated dock) until opening. Just backup truck against a designated dock with the doors closed and keep seal intact until instructed. The street where the docks are at, is very small, and goes down into a slope towards the building. So far, only one of the staff members came out and gave further instructions. He was friendly and polite.

Sh
Review №4

If they dont have it they check into getting it .... Very nice people look forward every Thursday going to Restaurant Depot to get my stock

Je
Review №5

Worst customer experience I’ve ever had. Half of the employees were incredibly rude/sassy when I asked a simple question. Must not be a good work environment, or they haven’t been trained on how to actually be helpful. I’ll be ordering ingredients online instead of shopping here.

Fr
Review №6

Really enjoy working thereThe only reason I wasnt at work Thursday and Friday because my mother is real sick and shes in hospice right now I dont think shes going to make it..

ya
Review №7

Everything that is eaten can be found here

eu
Review №8

Awesome good selection of seafood and fish.

Da
Review №9

Really a disgusting place, especially for drivers. I arrived at 9:30 am and at 7pm I still had not left and with only 3 trucks in front of me. the people of the warehoure super undesirable without any communication and with very bad treatment a place where no one should go

St
Review №10

Great place to shop for your restaurant needs

St
Review №11

This place is Great! Ethnicanly diverse shopping for Everything you need.

Sc
Review №12

They have a wide variety of restaurant in convenience store items to choose from. The staff is very friendly. If there is a line at the registers that usually open up another one

Ti
Review №13

Everything is fresh and it’s not crowded

su
Review №14

All what you crave in restaurants you will find it here at the fraction of the cost, fast checkout.

Ky
Review №15

Older Lady with a hand tattoo at the front counter was incredibly rude and couldn’t answer the simplest of questions. She should be let go or assigned to a position that doesn’t involve speaking to customers. Not sure if she’s had a bad morning but yikes. Besides that I can never find what I need. The store seems to be organized well but there’s hardly any signage letting you know where things are. I’ve tried multiple times to make this my one stop shop but I give up. I won’t be back.

Wa
Review №16

Ok

Ba
Review №17

I am a regular customer in this place and lately my experience with them has been devastating and strong because the cashiers who currently work there in this place are putting extra charges on customer purchases, this has happened to me several times, and in two of these times I have had to request a refund for products that appear double on my purchase receipt. They have offended me, they threatened me, the cashiers, they threw my money back on the floor and on one occasion I had to argue very hard with one of these cashiers. I asked to speak to the manager that time and the man was too busy to speak to me. very bad everything in this place.

Tr
Review №18

Awesome place. Open to the public at the moment. They make sure everyone coming in had a mask, but some people take them off once they get inside. The store is great though. Could maybe use some aisle labeling, but if you need bulk or affordable cooking equipment, check them out.

Ja
Review №19

Please be careful when shopping here. Leave your kids at home. Danger awaits you at every corner. Blocked for exits. Operating power equipment around people with no caution. Aisles are often blocked with pallets and impassible.

Wh
Review №20

Always help me out in a rut! ✌️❤️🍕

Rh
Review №21

Worst place ever!! For freezer products you can’t reach.. nobody wants to help you get things out the freezer including the manager ( Philadelphia water ice)...then when you do purchase he limits your order!...I just don’t understand ..

St
Review №22

Trucks are always blocking traffic

Ji
Review №23

Good authentic food for a reasonable price.

Sa
Review №24

Checked in 7 am for 7 am appointment every local daycab show up get unloaded reefer running with open door 11 am he didn’t start unloading yet won’t come in this place again

Er
Review №25

They had a day where a normal citizens could shop. The place is packed with great stuff and helpful people.

Le
Review №26

Wide selection, helpful staff and fair prices.

Ar
Review №27

Ive been trying to do business with these people for four days! I have never talked to a larger group of folks that know absolutely nothing about any item you ask them about!ie: I said can I place a order, they said I guess you would need to do that on line I ask how to do that. I went on line completed my profile and tried to place an order. Wouldnt go through, So I called customer service and ask how to place an order on linethe lady says I am not sure how you do that! Wow just Wow thats all I got to say!

Mo
Review №28

Low price, friendly staff

Ra
Review №29

I Do Think come soon when me open my own Business Lol

Mi
Review №30

Had what I needed

Hu
Review №31

Awesome, love it! Everything you need for your restaurant business you find it there

Br
Review №32

I wish I had lots more money to get more deals. They always have what I need in stock. Yes you have to buy in bulk but you save in the long run. I meed a bigger freezer. Oh yeah they sell those too. I like this place better than Sams.

Bo
Review №33

Very well organized! Shelves are full, everything is on it’s own place. Not like Nashville branch.

VI
Review №34

They have just about all u need . A lot of times they are short on liver cheese my only complaint

Da
Review №35

Had a nice interview

Ah
Review №36

Five times in one week and they don’t have mint . Keep telling me they’ll have it tomorrow and I drive 34 miles for nothing . A total failure .

al
Review №37

3/26/20 Came here to grab a few things and of course I left spending more than I wanted but it’s ok. As this place always has plenty of food options, and I needed to buy a few meat products since the regular grocery stores seemed to be sold out. They have so many options here from spices, canned goods, meats, veggies and many many more. I’ve learned of this place thanks to my uncle whom has a business and constantly has people over or get togethers.Therefore, I come here every so often. Great store to shop for your business, restaurant or for your big family.

Ch
Review №38

One of the worst backs into a dock Ive had in a very long time. Plus you have to back from a narrow 2 lane street and block traffic.

Da
Review №39

Driver’s, stop, stop, stop this store it’s NOT designed for 53 feet trailer, but the choice for you thanks

Ju
Review №40

I love the staff, they are helpful, friendly and knowledgeable.

Ch
Review №41

Love this place ❤

St
Review №42

Rough back in for truckers. This store was not designed for 53 foot tractor trailers.

Fr
Review №43

10 employees outside smoking...then I gave feedback and got an auto response....not interested at all in customer service.

Fr
Review №44

Huge and you will find what do you need, all the workers are helpful specially the floor Manger Tiffany she’s very helpful and super Nice and she makes everything very easy.Thank you Tiffany

MI
Review №45

From past two months I have been requesting them to get monster java mean bean coffee. They all the time tell they will get it next week I drove several times 1hr to get it they are always out of it thankfully I found it on line for the same price. Horrible customer service

Au
Review №46

Horrible place to deliver. People are very rude,Not just to the driver but dispatch too. If they talked less, they would do the job much faster.Avoid this place!!!

Ri
Review №47

Awesome place to unload a big rig, try to arrive early cause you will fight traffic to back into a doc. Guys in doc, are extremely friendly and courteous...

Je
Review №48

Nasty receiving individual working in the office. Worst experience ever in Louisville ky.

To
Review №49

This place was nice. Huge walk in full of veggies, meats, cheeses, etc. Great prices. Got a 10 lb brisket that said it was $4.91/lb but it rang up at $3.18/lb.

wa
Review №50

Another restaurant depot forbidden location. Take 8 skids in 20 min and then count it for 2h. With multiple stops forget it. Wonder whos doing stops for them all the time.Mess as hell inside the docks and got to block entire cemetery traffic to back in. No wonder people get upset.However stuff was nice.

Ga
Review №51

Reasonable prices and friendly service!

Ku
Review №52

Horrible place to back into,seen two accidents already at dock door five.Already told my dispatch I wont be going back,never again...

Vi
Review №53

It was great

ma
Review №54

Try your best to ignore this place for delivery

Ad
Review №55

Place is uncontrolled craziness. Boxes in the middle of the aisle and staff are not very friendly.

Wi
Review №56

This place and the people there A1.. they got me together and asked constantly of I needed help.

Dr
Review №57

Why do people and restaurant owners shop here. Today it was filthy and pallets all over the place that you could not even pull the large carts down the isle. The prices are OUTRAGEOUS.....I was bumped physically by the driver of the fork lift, who was flat out zooming down the the frozen section with no reward to patrons. Yelled at me for being in the way saying that I shouldn’t have been where I was, um I am trying to shop and said you need to be more courteous to the customer. I will never be back...

ri
Review №58

If you drive semi, stay away. Don’t know how long to get unloaded yet, I only have 9 skids, but it took 5 minutes for them to come too the door. Will update with times, but regardless, they are not getting another star. In and out in about 45 minutes. I’d give 5 stars to to the guys unloading me, but since this is such a horrible place to get too, gonna leave it at 1 star.

Bu
Review №59

Has almost everything you could ever need!

Ja
Review №60

Everything a restaurant needs!

Ba
Review №61

Quality products at very good price. Awesome staff.

Ah
Review №62

Love this place, always a good experience. Just a heads up: not everything in bulk is cheaper or reasonably priced. Some items are more expensive than what you can find for at Sams or Costco or even Walmart!!! No matter what, RD has great fish and meat, as awlays!!!

De
Review №63

DELIVERY. Came night before, got door around 6:30am, empty around 8am, cool guys.

Ci
Review №64

Excellent place to buy wholesale for your business.

Ja
Review №65

Im very happy with the customer service experiences Our company have had with them.Thank you so much.

Sh
Review №66

Good selection and prices and availability

su
Review №67

The beast place

mi
Review №68

Love this place, it has everything you would need for cooking.

Ka
Review №69

Great selections & prices for everything you need in the restaurant business.

Ga
Review №70

Great helpful people. Especially the freezer guy Wayne. Good guy

Ch
Review №71

They have it all... and you have a great chance at saving some money by purchasing here if youre in an operational supply pinch.

Os
Review №72

Is so bad for make delivery my app was at 6 am they give me door at 8 and get paper work at 11 I missed my other load

mi
Review №73

They have almost everything I need for my restaurant. The only problem with them is they keep raising the prices every month, and the produce prices are too high, and low quality.

ed
Review №74

This one-star review is brought to you by consistently blocking the road EVERY morning with your deliveries.

Bi
Review №75

Very large selection of products for restaurant operators. Good seafood options.

Fa
Review №76

Lazyyy people make sure you have your appt because brocker will go ahead they’ll take care of you I’ve been at the door 5 hours still touch my load it’s only 3 pallets saying wait 15 minutes still nothing 🖕

An
Review №77

Me and my girlfriend decided to stop here while driving by. The prices and selection were amazing. When we went to checkout the cashier asked us for our card which we didnt have. She informed us that this store wasnt open to the general public and you had to be a member to shop there. She seemed surprised that no one stopped us when we came in. She told us to talk to the supervisor to see if he would let us buy the 3 items we had. He was a bit rude to us but did let us buy the items in the end. When we left we looked for a sign saying that it wasnt for the public. We found it on the wall between the doors half obscured by a bagged ice freezer. Even if I owned a business I dont know if Id shop here again due to the rudeness of the staff.

Ra
Review №78

I didn’t like it, 5 hr to unload, not very, but extremely tight, taking a huge chance to back in with traffic flowing around you with not a care in the world. Mud flaps along the curb, watched tail swing damage two mirrors..bring all your backing skills with you. Bring all your pulling away from dock skills too. It’s a bi#€h.

Ta
Review №79

Amazing selection and competitive pricing. We will continue to be repeat customers.

Da
Review №80

Most of the staff are very friendly and helpful.

Ra
Review №81

Good

Da
Review №82

Best deals I have found yet

Mi
Review №83

The BEST Mediterranean and Middle Eastern food in the Kentuckiana area.

Da
Review №84

Great prices, great people, good products

Mi
Review №85

Convenience, good prices, and very helpful staff

Tr
Review №86

Good selection of food good service

Ov
Review №87

Backing in the dock doors is terrible! After 7 am you have to walk through the store to get to the docks.

Th
Review №88

God forbid you drive a full-sized semi truck because its going to be a chore to get in here. Youll be holding up traffic for days at this place when trying to back in.

Pa
Review №89

The name staff are so nice

St
Review №90

Good selection for a small business

Re
Review №91

Awesome place for chefs on the go

Jo
Review №92

Crazy bussy.

he
Review №93

The priceabd the staff are amazing

Hu
Review №94

Nice service

Gu
Review №95

Nice people and place

He
Review №96

Best place ever

Ma
Review №97

Best produce for the commercial restaurant business

Om
Review №98

Best price and quality

ra
Review №99

Dan Fox should not be working is a manager position totally rude, racist and not helpful people like this do not deserve to be in a customer service position

Ал
Review №100

No god no more deliveries like this :(

Information
100 Photos
100 Comments
4.1 Rating
  • Address:620 Locust Ln, Louisville, KY 40217, United States
  • Site:http://restaurantdepot.com/
  • Phone:+1 502-635-8736
Categories
  • Wholesale grocer
  • Food products supplier
  • Meat wholesaler
  • Produce wholesaler
  • Warehouse club
  • Restaurant supply store
Working hours
  • Monday:7AM–4PM
  • Tuesday:9AM–3PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–7PM
  • Sunday:7AM–6PM
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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