Chris and the whole crew here are amazing. We have bought handheld equipment in the pass without problems as well having them serviced. We finally made the plunge and bought two new Scag mowers. We are happy with the purchases and the customer service. Its only the start for a great business relationship. Give them a try, they are ELCS approved.
This place of business is by far the best lawn and tractor repair shop I have ever visited. I went in for a lawn mower tire tube and had the gentleman who waited on me took the tire and tube and had it repaired in less than 12 minutes. I was extremely impressed. While I was waiting for my tire a lady counter person helped another customer find the correct starter for his lawn mower even though he was having some difficulty in remembering what kind of starter he needed. I saw this woman go out of her way to help this gentleman and he came out about a minute after I did. With customer service like that I would fully recommend this business to anyone who needs lawn and tractor repairs and parts. They even carry several lines of new mowers and tractors.
Amazing experience! Walked around looking at mowers and no one rushed out trying to push something on me. They gave me my space and I appreciate it. Once I made my mind up between 2 mowers I started inside to ask a question and the young lady met me at the door asking if there’s was anything she could do for me, even though they were starting to close the shop. She answered all my questions and gave me a few suggestions, so I told her I’d think about things and come back. I stopped by again the next day after work, right near their closing time again and I was welcomed right in without question. I said I could come back tomorrow, so they didn’t have to stay late and she insisted it was no problem. The family’s politeness and professionalism is what made me purchase my SCAG mower at that very minute. They are a great family and very knowledgeable. For the record, I had never stepped into their business before these days, nor did I know the family. All I had was word of mouth that they were honest people running a business and I’m so glad I stopped by. Thank you!
I simple love Bluegrass lawn care and their employees the service they give their customers is above and beyond. One of my favorite stores make me happy to work
The people gave me great service and answered all of my questions. An overall excellent experience.
Best lawn equipment folks around Louisville. Knowledgeable and experienced.
Such nice guys. I would not trust my chainsaw to any one else.
This is a much better experience then you will get at lowes or home depot, and I like those stores in general. I am never sorry when I buy good tools. Service and quality win the day over the long haul.
The best service money can buy. Bluegrass is a staple for the southend lawn care industry.
Had the parts I needed at a good price. Friendly advice how to do it your self.
Great store took good care of all my needs an question
Great services always reliable repairs great parts inventory cant ask for more knowledgeable team and staff. Truly treat you like family
Very helpful! Courteous ! And Informative!
I was at this location on 5/11/21. I walked around for 20 minutes. Multiple employees looked at me, but didnt ask if I needed help. I went inside to the counter and stood about 10 feet away as they were waiting on another customer. They still failed to acknowledge my presence. The customer at the counter left. The employee walked away from the counter . I stepped forward 5 feet, the employee never returned to ask me if I needed help. Another customer walked in, stepped to the counter in front of me, the employee returned to the counter to help the customer who stepped in front of me. I walked back out to the overhang and also in front of the store sitting on and looking at mowers. Still no help nor a simple hello how are you today? I was there to buy a Scag zero turn mower. For the reference of the ownership and management of this place, I was the tall African American guy dressed in the all red Adidas sports outfit and driving a late model Acura. Everyone working there should be admonished, because I took my business across the bridge to CC Powersports in Clarksville, INwhere I purchased a Bad Boy ZT Avenger. I would rate this place a negative star if I could.
Treat you like family, outstanding service
Very helpful and fast every time I go to them
Great people one of the best places around been going there for years
Fast friendly assistance. Know their mowers!
Great service. Knowable staff
Great business. Very professional.
Helpful and friendly staff
Chris is great 👍
Great people, always willing to help.
Clean, neat lil lawnmower shop. They sell and repair mowers. Courteous and very customer service oriented. Weve been dealing with them for years!!
Excellent knowledge of all the products that they sell
Service members Are very helpful and knowledgeable
Excellent folks to deal with. Dropped off 2 mowers for repairs. I took my Freedom Z Skag in for an oil leak & dealt with Chris. My mower was repaired timely & price was less than expected. Also a friend had a turf tiger that hadn’t ran in years, this one had too many problems to mention. Chris also got this one up & going as well. Actually considered trading mine in on a new Tiger Cub because their price was very reasonable but since the repair was less than I expected I chose to keep it for a while longer. Thanks Chris & Bluegrass
Friendly and knowledgeable employees
Great people. Very knowledgeable an helpful. I recommend them 100%
Great place for yard equipment.
Always very helpful and go out of there way to make sure you have the right part..
Quick and friendly service. Awesome products.
Good service.
Went in late Tuesday to purchase Zero turn mower and it was delivered next day with no issues... Salesman was very good and very knowledgeable...
Great place to to business. Good people very helpful everyone I go in their store
Staff was very helpful and fast.
This place is great. To get lawn mower stuff thay are very great to help u with any lawn mower u got .
Good place to shop for lawn tools
Very knowledgeable and friendly employees. If you need something for your outdoor equipment, this is the place to go.
The best customer service, have not seen this type of customer care in a long time. Bluegrass Lawn and Garden should be the example to follow, thank you for your honesty and level of professionalism.
We have been dealing at Bluegrass Lawn for over 20 years. Jim has been more than accommodating. The staff goes above and beyond in all the services provided. Exceptional, honest and local. Thank you Bluegrass Lawn.
Slow service but l was there at lunch time
BEST SERVICE AND VERY FRIENDLY AND HELPFUL EACH TIME IV BEEN THERE OVER THE YEARS ABD I LIVE CLOSER TO LOUISVILLE TRACTOR THATS ANDERSONS NOW
Bluegrass Lawn & Garden has a helpful and friendly staff who I got an oddball size wheelbarrow inner tube and 2 quarts of SAE 30 engine oil from for less money(after tax) than Tractor Supply wanted for the identical size and type of tube alone(pre-tax).They are a Scag and Stihl dealer as well. I got a Still chainsaw that needs parts and Ill be going here again soon as I didnt care for my treatment as a customer at The Mower Shop the last time I went there.This place is a little bit out of my way, but worth the drive...
Good price on my new scag and nice folks
Awesome place, awesome people. Very helpful, very knowledgeable. Dont visit often enough !
These people are great. Always helped me any time I needed help. Very knowledgeable. Very friendly service. My dad shopped there when I was a kid and Id go with him. This is the only equipment dealer in town Ill do business with because they are simply the best and dont try to rip you off. My son will likely do business with them as well when I pass things on.
This is a truly owned family buisness in the southend of louisville. These people know there buisness on mowers. They live it and breath it. They go out of there way to help every customer. If you want a mower or excellent service then look up these people. Jim is what you call the guru on mowers. I have never known any one more experience and has knowledge on all mowers. Buy from someone you can trust and will be there tomorrow.
It was great staff very knowledgeable very polite eager to help me
Good people to deal with. Fair competitive prices. Huge inventory. Very helpful with advice and troubleshooting
Have tried all mowers shops and stores in Louisville. If you try Louisville Tractor it will take them 8 weeks to do anything. If you try the mower shop you will need a loan to pay for anything. These guys are the best and I would never go anywhere else. It just doesnt get any better than here. You get the best service and will pay probably half as much as any other place in the city. These guys actually value your business. The owners work on your mowers and are pretty much on site everyday. Its just a class act.
The guy at the front desk told me on Saturday that my lawn mower would be ready Monday or Tuesday so i called and ask if my mower was ready and they said it would be 2 weeks before it would be done. Thats a sad way to get your business when the cub cadet was bought there he could have just said it will be two weeks.
Very good place
Last month I needed to talk with someone about a stilth fs 70. I been reviewing blade cutters to attach to my stilth but my question was the assembly fits fs 55, 90, 200,250 but no mention of fs 70. Anyway suddenly a lady was screaming, hollering, yelling to people to get out obnoxious and rude and ugly.
Have all your lawnmower needs and staff is great
They helped fix my tractor under warranty when other dealer that I bought it from didnt want to. Thanks Bluegrass
Great service
A good place for all your commercial and residential lawn Care needs
Good service had the part I needed in stock
Good people
Very nice people, very kind. Helpful they take their time with you and dont try to gouge you.
I tell you all if you want Superb SERVICE see chris I tell you what I have messed with the rest and put you threw the test and you all are the best forget the rest...... thank you
True Pros.
My family and I have been coming to Bluegrass Lawn & Garden for 5 years. We live 40 minutes away and have another company closer that we could use but choose not too because the staff at Bluegrass is absolutely incredible!Jim and his family run a great business that focuses on customer satisfaction. The have honest affordable prices and wont push a sale on you for equipment you do not need.Ive bought 6 SCAG mowers from them now as our family lawn business has grown into a good size company. I can always count on Chris, Curtis and Sabrina to answer any questions or problems I have.This place will handle all of our equipment and maintenance needs for as long as I live. My family and my business will be clients for life!Thank you to the staff at Bluegrass Lawn & Garden for their continued excellence !Jason ThompsonGrass Is Greener Lawn and LandscapeRadcliff, Kentucky
Bought a new Cub Cadet here on 9/2/2016.. Great place, very knowledgeable on their product. Did not push to upsell me to a mower I didnt need. You definitely get the personal feel and experience here that the big box stores dont offer anymore. My 1st big purchase here, but have had service done here for years.. Sales and service are both top notch. Do yourself a favor and do business with these guys, you will be impressed.. Thanks guys!!!
We have went to several different mower shops but found our home at Bluegrass Lawn and Garden. We travel over 40 minutes for all our purchases and repairs. Its a family owned and operated business with very friendly, professional, and knowledgeable staff. They will treat you like your apart of the family and prices are extremely competitive.
Great place
This is a great family owned business. If you need a part chances are they have it in stock. If you want a new or used piece of equipment they can met your budget, or at least they meet mine. Sometimes the lines maybe long, but the service and knowledge make it worth the wait. It is also worth the drive if you do not live in or near Valley Station.
The staff was really nice and helpful. They actually had what I needed in stock and it was at a great price.
Call the hand and the parts waiting for me and when I came in and asked my name and I got my parts and left
I needed a deck spindle for my mower, and they had it in stock. They also had a great selection of tractors, zero turns, chain saws, and supplies to keep all your equipment running.
My go to local specialty store for lawn and garden equipment and repairs.
Theres no better place to do your lawn and garden business. Family owned and operated is the best!
Great service! Our mower broke last night....they came and picked it up this morning and not yet 10:00 am the next day and it is back home! Prices are good and this is a locally owned family business....why go anywhere else??
Awesome experience
Excelent work manship. Friendly service
Did me right
Family owned and operated. Always friendly and helpful. Known owners from the start.
Hands down best place for lawn equipment and maintenance!I dont give 5 stars unless Im impressed!!!Knowledgeable staff, great products, excellent maintenance!!!
Want to give a special thanks to Bluegrass Lawn and Garden. For their generous donation towards the cost of a leaf blower for Zoomgroups team. Zoomgroup is a non profit program that teaches people with intellectual disabilities job skills.This leaf blower is greatly needed. All of us at Zoomgroup, thank you so much Bluegrass Lawn And Garden. Best place on the map for all you Lawn and Graden needs. I even personally bought my weedeater for my home from them as well. Great friendly staff very knowledgeable about the equipment they sell. Stop by and see them.
Awesome family owned and operated business! Very friendly, professional, and knowledgeable staff. They have everything in stock when I need it. Good people!
Best place in town for any lawn needs. Will always have my business!
About twelve years ago I was in need of a new commercial grade mower. After considerable shopping and research I purchased a Scag brand machine from this facility even though they were located a significant distance from my home. Ive been completely satisfied with the machine and this dealer the entire time.Several years ago I moved farther away, to a farm near New Castle, Kentucky. I now live almost a hundred miles from Bluegrass Lawn and Garden, but I continue to rely on them for parts and service.Theyre a family owned and operated business and know many of their customers personally. The people here make a sincere effort to accommodate the needs of every customer, from large commercial lawn services to owners of a single machine like myself.They sell and service a vast selection of quality outdoor power equipment, as well as parts, accessories and groundskeeping necessities. They dont sell cheap low quality items like those found at discount and big box stores, but they can accommodate your service needs if you own such products.
Mowed grass all my life, have never seen a better place to deal with. Buy a new Scag Turf Tiger every year from themThey rate higher than 5 stars in every category
Everyone is real nice
This is a great place for any mower part. The prices and knowledge is well worth the drive.
Always a Great place with Highly Knowledgeable staff. Excellent place to do business!! Asked for used Chainsaws and saved $500, they do have them once in awhile!!
Just came across nobody wanted to actually be there . Bought parts I requested. Handed me change. Didnt even put gaskets in a bag.. had to pick them up off counter then I walked out. Glad they had parts in stock. That way would save me a trip on coming back . Needs more friendly services at desk. And some bags
Always good people and helpful been going there for 15 years
They are nice people I drive over 100 miles to get my parts they help people
Thanks 😀😀😀😀😀great place. Oh thats a great place doing business for 30 plus years send.
Picked up a new mower blade. Salesperson was very friendly and courteous. Had to wait in line a few minutes but no problem.
Good service. Excellent supply
Greatest family owned business in Louisville.Most helpful and knowledgeable. And the best service of any mower shop Ive been to.
Lady there knows her stuff! This place is awesome 💕
Great service...didnt rush me to get to the next person...and the Trifecta bbq sauce they sell is great too!
Knowledgeable people, great service
Service shop is backed up was unable to get my mower in for 3weeks
Best place for small engine repair. Family owned. Great customer service.
I i have ben golng to bluegrass for 30 years my favorite lawn mower shop