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Weed Man
344 Production Ct, Louisville, KY 40299, United States
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Weed Man

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Ba
Review №1

Paul, the Weedman weed/fertilization worker, did an excellent job covering every inch of my yard. I’ve heard other people complain about other companies that skimp on the use of their chemicals. That’s why I am careful to be aware of the service that I am getting. That is not the case with Paul. Also, the person who answers the phone is very professional and always quickly calls back if I can’t immediately get through on the phone. Another excellent worker. I’ve noticed this over the years. It’s nice to get what you pay for.

La
Review №2

I would not recommend Weed Man. I had a very healthy lawn. I noticed in August my lawn started dying turning brown. This happened right after Weed Man sprayed herbicides & broadleaf control on my lawn. I called Weed Man & they immediately stated it was Army Worms. I did the test of applying soap & warm water on the affected areas & no army worms appeared. Tom from Weed Man came out to inspect my lawn & he stated the problem was Army Worms. My neighbors yards have no evidence of army worms. I think Weed Man over sprayed my lawn with the Herbicides. I had an Agronomy expert look at my lawn & he concluded the damage appeared to be caused by chemical burn. We have canceled this service!

La
Review №3

We have been pleased with Weed Man as they have serviced our yard for more than 10 years. They are always responsive to any request and quick to provide answers to any questions. We recently had our last weed treatment and the service tech allowed me to rake up the leaves in the front yard before he sprayed so the treatment would have maximum effect. I think we have one of, if not the, best looking yards in our area.

Ch
Review №4

Weed man has been servicing my lawn for years now! They do an amazing job and have always been easy people to work with. They are very professional in the way they do their work and have made my lawn look the best it has ever looked!

Th
Review №5

*edit* I do not use my real name for reviews. I did use my real name for emails and phone calls. Finally got service cancelled today and was informed that the person whom took care of cancelling the service last month is no longer with the company. Good riddance!*****Weedman will not cancel my service. I have calledtheir main office, spoke to a lady who helped me cancel any future services, confirmed with me that I had cancelled the service and they are still coming out and servicing my property. I NO LONGER want to use WEEDMAN as my lawn service. They wont go away!! I keep getting charged for what I DO NOT want!Please answer my calls.Please answer my emails.Please could you all PLEASE stop servicing my property!I am reporting this franchise to the BBB.

Ad
Review №6

Weed man is a very bad choice for you lawn needs. They came out today for aeration of the lawn and left a clear trail of destruction behind them. This is not the first time I have given them chances before. I have called and asked for them to come out and fix it but they refused.

El
Review №7

Poor service and products got billed for two lawn treatments at one time not sure how you treat a lawn twice in one day then over 8 weeks later still no one should up for next treatment and lawn full of weeds I would not recommend this company

Da
Review №8

Came to look at my terrible lawn.Laid out all the options I had to fix the issues I have with ny lawn.Came right on time.Extremely professional and thorough with explaining what needs to be done.Set realistic expectations.

Em
Review №9

We tried really hard to use this company after a recommendation from a neighbor. We called Weedman and got a quote, wanted to start service. They said they would be out in 7-10 days. Called after 10 days and they said it would be another week. Called after a week and still no show and they said they would be out that Friday (3-4 days out from the day I called) No show on Friday. Called back Yesterday when the guy was in our cul de sac but then left. Said he was probably going to do another job in our neighborhood and come back. NO SHOW. Called back again and told them to cancel. They said he will be out today for sure!! NO SHOW. Then called me at the end of the day to tell me that they had measured and quoted us wrong and it would be quadruple the price even though I told them the acreage when they did the quote. So all in all a month of our time completely wasted on this company.

Am
Review №10

They said I was on automatic yearly payment and then I receive a call this year stating I am past due. I am never past due on any bills and did not appreciate that. Also they killed some of my Holly trees and couldve cared less. I wasnt asking for anything except acknowledgement that they killed them and be careful as to not kill anymore.

Da
Review №11

We moved and called and alerted them to transfer. They then treated the old house again. I called again and they said they would come treat the new house since they charged my credit card. They never did. I called again and they then came and treated the old house a second time. Im now contesting with the credit card company and have canceled my service.

Ro
Review №12

Their sales pitch was that they and their product was much better than that other guy I was using, and my lawn would be evidence of that. So I switched, and I paid more.The result? Not much difference. And their pricing for aeration makes no sense. The price quoted was for my entire yard. I wanted only a much smaller portion of my front yard done. The price for that was more than half of doing the entire lawn even though the area I wanted done is less than a fifth the area of my entire lawn. Just doesnt make sense.Communication was poor and at least 4 different people were involved, none of them informed of my concern prior to contacting me.I have since quit them.

Ch
Review №13

My yard was really looking rough, and has significantly improved in both overall health and blade density. I am very happy with the monthly news letter, the open portal for billing and account options, and the professional and friendly service providers. I would highly recommend Weed Man to anyone looking to keep their yard in top conditions!

Gr
Review №14

I stopped service with them. Ive asked multiple times to be removed from the call list. They continue to call and ask if I would like to sign back up for the lawn service. The answer is still NO.

No
Review №15

Excellent lawn care service. Did a great job with my lawn and back lawn. Didnt mess anything up, they have a good price for things. would recommend for youre lawn care needs.

Pa
Review №16

I am always notified of service date and information is left on my door.When I called the office today to check on payment, Sara, was very friendly and helpful. She took time to explain the details of my bill.

Ow
Review №17

I had to cancel my Weed Man service due to some financial concerns I was having. They were pretty understanding and didn’t give me a hard time with cancellation.I had one invoice from January to pay which was a surprise to me because I thought they had a card on file. I hadn’t gotten around to calling them to resolve the overdue bill when they showed up to perform another treatment - two weeks after the cancellation. I received another bill and someone explained that I owed for both services.I was upset about this, but got a call promptly from the general manager to fix the issue. I hope to use them again down the road when I can afford it again.

Bo
Review №18

The customer service experience was great. Jonathan went above and beyond to communicate with me and my neighbor. There was no shortage of info and Jonathan was pleasant and helpful throughout.

J
Review №19

Excellent customer service. We had an unexpected fence repair due to weather limiting access to the yard. A quick phone call and Jonathan was able to help us work around the repair and keep service scheduled.

La
Review №20

Our lawn looks great with Weedmans services. I would really like the convenience of online services, but I have been unable to access these services after many efforts. Very pleased, overall, with the lawn service.

Aa
Review №21

My lawn started off covered in weeds this spring and Weedman has sprayed twice now and I have absolutely no weeds anywhere. I’m pleased with the results so definitely worth the money.Called the office to make a payment. Spoke to Jonathon. Very professional and courteous as well.Will definitely continue to use them.

Lo
Review №22

Had a very pleasant experience from beginning to end. Sara H. Was very helpful and professional. I will definitely be using them again.

Da
Review №23

One of the techs, Dalton was very knowledgeable about lawn care. He was able to tackle my entire lawn harming the bad and saving the good. Weed Man has a great team!

Am
Review №24

Love the work they did with my yard. Jonathan Hondo provided great customer service and was pleasant to work with. Highly recommend

Ro
Review №25

Love this place! Great customer service and satisfaction! Their techs are pretty awesome and very helpful on the lawns thanks Sara for the kind service!!!

Sh
Review №26

Thank you Sara hammers for referring me to the company. The service was quicker than I expected, they came and applied it as soon as I signed in. Although there was a lot of rain after they did the treatment, they said they would come back and assess within 10 days.

P
Review №27

Jonathan Hondo Jones is one of the most reliable guys and hardworking guys I’ve ever had the pleasure of working with. He’s always willing to work with you and find the best solution to get things take care of!

Te
Review №28

Johnathan was friendly to talk with and was helpful with my questions. I’m very happy with my service with WeedMan lawn care

Ma
Review №29

I highly recommend the Weed Man services. A customer service rep, Sara goes above and beyond to your satisfaction. By making sure I knew the different prices and how to find the perfect program that fits my needs.Thank you

Je
Review №30

Love the advice, really helped me out in many dark spots. Definitely can see that he cares and wants to help out. Very thankful for Jonathan Jones!

Be
Review №31

Jonathan was awesome, the entire experience was fabulous. Would definitely recommend to friends and tell them to ask for Jonathan!!

Sa
Review №32

Best lawn care service in Louisville! Great customer service and a genuine desire for you to have a beautiful lawn that is safe for your children and pets!

Ma
Review №33

Been with Weed Man for a few years. Best quality lawn service. My lawn has never looked better. They even call to check in and see if you have issues or questions. Never been happier.

Te
Review №34

Our lawn is significantly improved and looks 100% better in comparison to when we used Scotts. Everyone is courteous and very polite!

Ra
Review №35

If you sign up for service with Weed Man be prepared to get a lot of phone calls wanting you to sign up for additional services. They will call multiple times a night within a few hours until you break down and answer the phone. Up until a few months ago I had been a customer for over 3 years. I had asked to be put on their do not call list several times. Each time the guy told me they would not call back. Finally, I told the guy if he calls back I would cancel service. Of course he called back and I cancelled service. They are still calling me.... I just received another phone call last week. I am no longer a customer and my phone number is register with the Do Not Call. I have already reported the number with Federal Trade Commission and I am prepared to take legal action if this happens again. LEAVE ME ALONE

Br
Review №36

Left litter on the ground on my front porch. Its a $500 fine, do it again and Im reporting you.vvv Oh hey angry guy who left us a bad review, please tell us your location so we can come visit you drop the idle threats.

As
Review №37

Jonathan Jones is an amazing employee you have with your company very helpful and patient when it came to all the questions I had. Made working with your company a great experience!

Jo
Review №38

Good yard care, good customer service. If ever the treatment didn’t seem to be taking, Weed Man would come out again to treat the yard at no charge.

Te
Review №39

When Spring came on, I wasnt sure if the lawn service was actually working. Then I drove around and noticed all th ed dandelions in the surrounding area, but we didnt have any. That is when I realized how awesome the service from Weedman was! My yard has almost no weeds and I didnt even realize it. Thank you!

Ji
Review №40

Do Not Hire! Poor service, incomplete applications, no follow up, faulty billing. Anything that a service business could do wrong, they did - and often multiple times.I hired this service a couple of summers ago. They offered a good price and the ability to cancel at any time. After two incomplete and ineffective applications, I attempted to cancel. Several emails and phone calls later, (each expressing my wish to cancel), they treated my lawn and charged me for it. After not paying for the application, I received a call that offered to cancel my service if I paid for the last one. I agreed...Two months later, Weed Man came out and treated my lawn again without my authorization and against my wishes - and again sent me a bill. I spoke with the manager several times throughout this ordeal, and was assured each time it would be taken care of. Never was - I ended up paying for the application two years later to clean up what they reported to the credit bureau.Numerous reports throughout Louisville and the state of Kentucky with similar issues. Buyer Beware!

Ta
Review №41

My customer service representative Gabriel was great! I am a new customer with weed man so I hope to see results in the near future because the weeds in our yard are out of control!!!

El
Review №42

They are a great lawn care company, their customer service is #1. Our service tech, Anthony, is very knowledgeable and helpful in treating your lawn care needs. He really cares about your lawn and works hard to keep it looking great. I am sooo excited about the nutsedge killer included in yearly lawn care treatment. GENIUS!!!

Sc
Review №43

Awesome company, superb customer service ( Sara) rocks, quality products and outstanding Technicians! You may find someone cheaper, but yuh won’t find anyone better!

le
Review №44

Jonathan has been very helpful with explaining my account and the services that they do, he is outstanding and tries hard to make sure people understand what service they will be getting

Al
Review №45

Jonathan J. Was very knowledgeable, friendly, and pleasant to talk to. He answered my questions and made me comfortable with knowing what I was getting with my service.

Re
Review №46

I’ve worked with Dave and Tom a few different times. They have always been very polite and easy to work with. They really want the best for their customers.

Cy
Review №47

Thank you weed man for doing such a beautiful job my yard looks so so good keep up the good work thank you Jonathan

Co
Review №48

Sarah Referred me and ever since my yard looks great 👍 I have no complaints best looking yard in the neighborhood

Ma
Review №49

This man, Jonathan Hondo Jones, is reliable and honest! He is one of the most down to earth individuals I have ever met. He is so very kind, considerate and absolutely funny! He is definitely a gem! His customer service is beyond fabulous! He treats everyone with the upmost respect and goes above and beyond to assist each and every single person! That is so rare to find these days when it comes to customer service. He takes the time to really listen to needs or concerns of his customers and can wow each one’s experiences with him!

De
Review №50

Excellent staff!!

De
Review №51

A very good lawn care and they mean what they say.

Jo
Review №52

Jonathan gives great service and was able to walk me through all of my lawn care needs

Is
Review №53

Jonathan was very helpful and made the entire experience so much better!

Ma
Review №54

Jonathan provided amazing customer service! You will not be disappointed!

Ki
Review №55

Great Service! Sara H was extremely helpful! 👏🏻

An
Review №56

Very friendly, knowledgeable and professional service. Great working with Sara!

Ly
Review №57

Great serviceJonathan Jones is a great customer service rep.,

Sh
Review №58

Sarahs help and support is wonderful and dynamic ! Keep up the great work !Sincerely,ShariB

Ja
Review №59

Very kind, professional, you can tell theyve been out not just another sign in the yard. Competitive prices too

Je
Review №60

Sara was extremely polite, helpful, and Answered every question I could think of.

Sh
Review №61

Jonathan was great! Great customer service, thank you!

Ja
Review №62

I have a beautiful lawn compliments of weed man lawn care prompting a neighbor to begin using their service.

Ry
Review №63

Littered in my yard. What an awful company

Wa
Review №64

To me, it was just wasting money, never seen my yard worst than this year

Wi
Review №65

Great customer service rep...jonathan jones was very helpful..

Ro
Review №66

I enjoy working at Weedman Lawn Care The owners are very helpful with anything that come up.You have Freedom and very well paid

Da
Review №67

I love weedman, they are awesome and Jonathan knows his stuff when it comes to lawncare

Lu
Review №68

Jonathan Jones will give great customer service!!

Ro
Review №69

Neighborhood displays No Soliciting signs at entrances. Weed Man has been through multiple times over the years and has ignored the signs and requests to leave.

Me
Review №70

Fast and friendly service and I believe the lady’s name was Sara Hammers, she was as professional as they come. I highly recommend

Le
Review №71

Sara is quite an amazing CSR 🙌🏼 her personality alone makes this company lucky to have her!! Weedman is the best lawncare business!!

Mi
Review №72

They tried to charge me a bunch of money for service they did not do. After fighting with them over the phone a couple of times they agreed to stop bothering me if I gave them $20.

T
Review №73

Anytime I call with questions or concerns everyone has been very polite and helpful.

Ch
Review №74

A company with consistent service and dependable customer care. Thank you Sara for your availability and assistance!

Da
Review №75

Going to try WEEDMAN keep you updated

An
Review №76

Ive had great results with Weedman. They have been easy to deal with and my lawn looks awesome.

Te
Review №77

We have used 2 different lawn care company’s. Our yard did not look good. So we tried weed man starting later part of 2017! And the yard looks better with no dandelions or crab grass.The gentlemen ( Anthony) calls and lets us know he is coming. I don’t understand why there is bad reviews? They have a 5 star with us.

Ca
Review №78

Great staff and great products.

Em
Review №79

2018: Called to start services and paid for the year. I was told someone would be out with 7-10 days, 21 days later I called and asked why no one had been out. They said they didn’t have me on their schedule but that they’d get me on and have someone out within a week. At this time I asked for a refund and stated that I did not want their services. They apologized and said it would take 6 weeks for a refund to appear in my account. It’s been 7 weeks and still no refund, I called yet again asking where my money was and they stated that it needed to be asked for-since I was calling back they’d get it processed. So basically you need to call them and remind them to do their job...2019: Was called by weed man to continue services today, I asked if wed used them for all our services last year (as I couldnt remember) and they told me yes. Got to thinking and checked our bank history and was reminded of how horrible this company was. Called them back and informed them I did not appreciate being lied to and to once and for all take me off their call list (they have called me over and over throughout the past year, each time I tell them to stop calling)

Sa
Review №80

Sara is a fantastic CSR!! Weedman is AMAZING!

Th
Review №81

Jonathan Jones is a great guy.

Jo
Review №82

Great company, great rates!

Jo
Review №83

My family uses this product and it is very good because,it is nice to play in the yard without any weeds.

Ch
Review №84

Great Job Jonathan Jones

St
Review №85

Bob linder is a great sales person with lots of knowledge

El
Review №86

When called about aeration, Weedman was told we did not want this service. It was done anyway. We called about the unwanted service and was told we would not be billed. The company was also told we no longer wanted the Weedman service.Today they treated our yard and a bill was left for both unwanted services. Another call was placed to the company and the lady that answered seemed to confused.I would never use their services and never recommend them.

Ri
Review №87

New customer, helpful, courteous, & responsive.

Ja
Review №88

I am very pleased with the service as well as the amazing customer service! I will definitely recommend this company for any lawn care services!!!

St
Review №89

Very responsive and professional. It is nice to just be able to trust treatments to happen on schedule for one low monthly price.

We
Review №90

Very satisfied with service and results

M
Review №91

Filed complaint with FTC. They will not stop calling. I have asked numerous times over the past two years to be removed from your sales calling list. But they keep calling.

Ma
Review №92

Great service!!!! The girl sarah was so noce and helpful!!!

As
Review №93

Awesome service! Sara was great!!

Ch
Review №94

This company is top notch! After kicking out that rat that ran the place a few years ago it really turned around. I had a big problem with crabgrass and they cleared it right up.

Da
Review №95

Fantastic service and staff!

Ch
Review №96

Great service. A company that cares

Mi
Review №97

Downright CROOKS!!They treated my newly seeded lawn and killed my grass. There was grass seed and starter fertilizer on my yard before they came and they still treated my yard. They still treated my lawn with no authorization.I will never give another person my name and address again to be put on the mailing list. No service was ever authorized for them to do this.I tried to contact them and they would never return any of my phone calls or emails.It was only only when i reported them to the better business bureau did they respond with something other than a bill.Im finding alot more people with this same problem and will seek legal justice.Be warned!!!

ma
Review №98

After emailing a request for quote, (I did not ask for a phone call) from Angies list. I received a call from Bob with Weedman, who went into his sales pitch, (after I asked him to email the services offered and a quote for each application). I also told Bob I was in a meeting and could not talk which was why I requested the quote be emailed. Tis was in vain.... after yet another attempted sales pitch and offer to close the sale, I again asked if he could provide me pricing, via email, for specific services sent to my email address. He confirmed my home address, and my first name and again tried to close a sale with just the first service for $ XX.00. My response was no, you do not have my permission to treat my lawn, but you do have my permission to email what i asked for. I placed the call on speaker phone, for the group at the meeting I was attending, so they all could hear Bob, and I let Bob know I ws doing that. He said hello to everyone and then Bob, tried yet again... to close a sale, he advised me the call may be recorded for training purposes, it was then I told Bob I had no more time to hear his sales benefits, (thus his attempts at closing a sale) and looked forward to his email, if that was possible.Is this possible in todays business world? Oh my....

Ro
Review №99

WARNING!!!!! These people are like dealing with a hybrid of Freddy Kruger, Charles Manson, Kim Jong-un, Hal 9000 ( 2001), and the 3 Stooges. This company Weed Man started in Canada and have been reported there numerous times and now are using the same tactics south of the boarder, contact the B.B.B. if you have issues with them immediately because they will send your imaginary account to a collection agency and damage your credit.A Canadian news company called the CBC (Canadian Broadcasting Corporation) did a report on this company back in 2015 due to the fact that Weed Man was sending invoices to a dissatisfied customer who no longer wanted their services. The woman had already paid what she owed but yet they still kept harassing her for money and services by calling her everyday. The other two people featured never even formerly accepted their services and the younger man (who was representing his father) claimed when the Weed man employee trespassed to give unwanted services the employee broke the fence and the fertilizer made his dog sick. Weed man got rid of the charges against the women and the younger mans father but they wouldnt get rid of the charges against the older man.

Gi
Review №100

Sara was unhelpful in explaining my law care options

Information
20 Photos
100 Comments
3.9 Rating
  • Address:344 Production Ct, Louisville, KY 40299, United States
  • Site:https://louisville.weedman.com/?utm_source=GMB&utm_medium=organic&utm_campaign=local
  • Phone:+1 502-491-1194
Categories
  • Lawn care service
  • Pest control service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Online estimates:Yes
  • On-site services:Yes
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