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Repair IT
508 Executive Park, Louisville, KY 40207, United States
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Repair IT

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do
Review №1

These guys are the best. I had a Arcade1Up Pacmac video game that the screen went out. They had to make several calls to the manufacturer because no one else had the screen. It took a little while but they got the part and fixed it for a very good price. Very satisfied!

Sc
Review №2

Dropped off my Xbox One S here to get repaired after it would turn on for a few seconds then turn off. $30 service fee to get it diagnosed, and a new internal power supply was ordered, but unfortunately did not resolve the issue. Motherboard turned out to be fried. Great service and they kept me up to date on the status of the repair! Great location, very small and perfect for quick repairs at a local place!!

De
Review №3

Excellent customer service - Fast - Responsive - Vast knowledge - Very Reasonable - Professional.. Had a hard time finding a company that really knew what they were doing before coming here they are awesome. Highly Recommend..

da
Review №4

Nick was very pleasant and patient dealing with my issue.

Ge
Review №5

Nick and his team are my go-to guys for help with Mac issues - or assistance with purchasing new equipment. A recent iOS upgrade (that I did at home) led to some problems, but RepairIT was able to get my Macbook Air back up and running quickly and at a very reasonable price.

Pa
Review №6

I normally only leave negative reviews. But this place is 2nd to known.

Pa
Review №7

As a non-computer savvy person, I found I had difficulties with faded colors on my computer screen and with WIFI hookup. Service was within two day and top notch. I had already upgraded my security plan with them over concern for scams and phishing. With that taken care of, I knew i had a new problem. For the extra in home service required, they cleared everything up and at a very reasonable additional charge. Glad to have found them many years ago.

We
Review №8

Excellent service! Quick, professional and thorough. I wouldnt hesitate to do business with them for your IT needs.

Em
Review №9

My computer was a sick baby. The Virus had virus. Nick brought it back to life. Very professional, prompt response and expert repair. Price very fair. I couldnt have asked for better service. My guy for good!!

St
Review №10

Convenient and professional. Took a little longer then Id hoped but when I got my machine home and connected, it was pretty much ready to go. I would return here if/ when needed.

Tr
Review №11

Very helpful and overall excellent experience!

Ha
Review №12

Each time Ive asked for help, I received it promptly. Computer diagnosis was immediately performed remotely. In two cases, the problem was corrected then. Two other cases required same-day in-shop repair. The technician carefully explained the issues and repairs. I have found the service reliable and fairly priced.

Le
Review №13

Very helpful, diligent, and easy to work with.

Mi
Review №14

Nick was extremely helpful. I walked in with a minor issue and he fixed it immediately. Not only did he do that, he didn’t charge me. I will use these guy in the future for any computer issues I have. Go see these guys, you will not be disappointed.

Em
Review №15

Great service, and theyll do extra stuff they couldve charged for but chose not to. Good people

Ro
Review №16

Ive used their services a couple of times have always been satisfied with their politeness professionalism and price. And will use them again. Thanks Repair IT

Sc
Review №17

Repair IT was great! My hard drive crashed on my desk top and they were able to retrieve all my files. Put a new hard drive in, transferred my files, updated windows and my computer was better than new!! They were super fast! Dropped it of Saturday before closing and Monday morning got a call with diagnoses. Got another call same afternoon it was done. Price was very very reasonable!! I chose them from reviews. That’s why I’m leaving one. FAST/CHEAP/GREAT SERVICE

Vi
Review №18

Fast, professional, and a lot less expensive than I would have expected. I called yesterday shortly before close. I didnt get an answer, but received a call back less than 5 minutes later. Described my issue and what I wanted. Matt assured me they could handle it, told me it would cost $30, and said they would have an answer in less than 48 hours. I was expecting more like $100, so of course I ran my PC down less than 30 minutes before close. This morning less than an hour after open I received a phone call with my results. Would definitely recommend.

Li
Review №19

The AC adapter broke off in my laptop and I needed a quick fix. Repair IT was able to see me that day and and it was ready the next day for less than I expected to pay Great service - highly recommend! Thanks guys!

Cl
Review №20

I have used Repair IT on more than one occasion throughout the years for my desktop & laptop needs. I cannot say enough about how great they are and recommend them highly and often. They are not only knowledgeable & reasonable, but they are as trustworthy as you can get. I don’t think there’s anything they couldn’t help you with. You won’t be disappointed!

Ty
Review №21

I went to Repair IT last week in large part due to the many positive reviews. My experience echoes those reviews. My laptop that wouldnt boot is now humming like a top. They were quick, competent and professional. Ill definitely go back for future computer needs and recommend them.

da
Review №22

Repair IT was recommended by a friend for my laptop repair after I had been turned down for repair at a major store. During the process of evaluation Repair IT keep me advised and invited me back to their location to see what they had accomplished would be satisfactory for them to continue with the complete repair process. I was and Repair IT completed the repair and refurbishment at a very reasonable price. Will highly recommend them to anyone. Very Satisfied

Ja
Review №23

Great, friendly & knowledgeable. The R key for my PC FINALLY came in & t5hey brought it to my attention that it wasnt the same color as mykeyboard. It works great but just not the same color. Also, they give detailed & easy to understand explanations of all of their work & translate PC intoplain English. Im already on their under $ 10 anti virus monitoring & plan. Theyve even helped any out of town guests I have, too.

Er
Review №24

Decent price. Fair service. I even bought a repaired PC for a great price.

Ka
Review №25

Very professional, down-to-Earth, and timely IT repair shop! Loved the staff and they have the best prices in the city - hands down. They also perform other services such as TV mounting (of which I will be taking advantage of very soon) for very reasonable and competitive prices!

My
Review №26

I have been using Repair IT for years. I find the employees including the owner considerate, honest and professional with a wealth of knowledge. They have been able to solve every technical issue I have had with my computer and at a reasonable price. I would highly recommend this company to anyone seeking repair for Mac or Windows platform.

Hi
Review №27

I have used Repair IT for six years and have found their service to be excellent. It by far exceeds what I have experienced in other cities. You will find that you are in good and qualified hands with them.

Jo
Review №28

My laptop suddenly died on me one afternoon and I was not sure what was wrong? I watched several YouTube videos hoping I could find a quick fix but luck was not in my favor. So then I decided would contact the company who I had purchased the Laptop with to see if they could help. Unfortunately after about 20 minutes of trying to explain to the representative what was wrong and a lack of their understanding I ended the conversation and began reviewing local companies that could help me. Repair IT ranked in the top 5 of local business and so I decided to give them a call. I was informed to bring in my Laptop the next day and they would diagnois the problem for free and let me know what my cost would be. A day or two went by and I had not heard back from them. So I called the store and I was informed my laptop was ready for pickup. I guess they were really busy? Overall everyone was a pleasure to work with and I would definitely recommend them.

St
Review №29

I dropped my work laptop which contained vital files on it and it wouldn’t startup. I was sure I’d damaged the hard drive. I looked for a local computer repair shop and after reading the many positive reviews, took the laptop to Repair IT on a Saturday. By Tuesday, I got a call from them telling me they had repaired it for a surprisingly inexpensive price. I rarely ever write a review, but I highly recommend these guys. Very personable and professional.

Br
Review №30

Company responds quickly, keeps you informed and does the work with no fuss at a fair price. They exceed expectations.

Be
Review №31

I had a hard drive start to go down on me. I got it to the folks at Repair IT and they got it recovered. They were patient and understoodthat loosing a drive can be stressful. They communicated wonderfully though out the entire process. I 100% recommend these guys!

Ju
Review №32

Very helpful good price friendly they do a very good job will not change them for someone else

Ri
Review №33

Clean with working equipment. Staff members was kind and polite and a very professional

Ju
Review №34

Jake did such a great job. Even though my computer had been in storage and was from the mid 90s and kept crashing, he was able to recover all of the data within 24 hours. Also, he was so friendly and courteous. I will definitely recommend Jake at Repair IT to friends. Thank you!

Ma
Review №35

Definitely recommend this company. Laptop had some hard drive issues. Took it to Repair IT within 2 hours of calling them. They were able to diagnose and fix the issue all within a 3-day timeframe. They wouldve had it done sooner but they had to do some extra conversions that took longer and they didnt even charge me for it. I wasnt able to pick it up before they closed but an employee stayed and allowed me to come by 20 minutes after they closed. True professionals here!

Ma
Review №36

Gabe and Nick are amazing. Before coming bringing my Mac to Repair, a box store tech said my computer was as good as dead. I about gave up hope and thought Ill give a smaller repair shop a try. These guys did not disappoint. They just put their creative minds together and discovered solutions where others said there werent any. In short, they fixed my 10 year old Mac refurb...and it is as good as new. I whole-heartedly recommend Repair IT and they have created a customer for life!

Jo
Review №37

Thanks are due to Nick & Gabe, at RepairIT. They took an OLD, Dell PC ... with a damaged optical drive, and repaired it for a reasonable price. Fine work!

De
Review №38

Very quick response time, great communication and very reasonable prices!

Je
Review №39

I am a dealer/service center like RepairIT but come to them as theyve always taken such good care of me and my clients for certain things (like screen repairs). Thanks to Gabe and Nick for being there! You guys rock.

Em
Review №40

I highly recommend Repair IT. They are courteous, efficient, knowledgeable and honest!

ch
Review №41

They provide excellent skills and very good value. I like the five year warranty which I have used several times and they honor it with no questions asked. Good value and they can be trusted for to guide you to the right product for your needs.

Da
Review №42

I am extremely thankful for the guys at REPAIR IT! They know what they are doing and treated me very professionally and maintained excellent communication throughout the entire repair process. They were much cheaper than Geek Squad and I would go back and will definitely recommend a friend. Thanks guys!

Ja
Review №43

Great guys. Very responsive. And they make house calls!

Mi
Review №44

Our experience at Repair-It was great. The cost was more than reasonable and service was very quick. We have tried a couple of computer repair shops and this one has been the best.

Je
Review №45

I dropped my phone on my closed MacBook which completely broke the screen. I took it to an Apple store and they told me it would be close to $900.00 to replace the screen. I have had this laptop for less than 6 months, so I was completely bummed. I stumbled across Thumbtack looking for a cheaper alternative and found Nick at Repair IT. He quoted me before even walking into the store just by asking for my laptop serial number. He then ordered the new screen, and told me he would let me know when it arrived. This past Monday, I stressed to him that I needed it back no later than Wednesday morning for a business trip (at this point, the new screen has not even arrived yet). He told me that once the part arrived he would need 1 hour to complete the work, so the Wednesday turnaround time should not be a problem. Sure enough, I dropped it off Tuesday around 2:30 and was back to pick it up around 4:00 on Tuesday. I was completely shocked when Nick called to tell me it was ready. I could not be more happy about the price, service, and professionalism of this company. I would highly recommend Repair IT to anyone looking for miscellaneous IT repairs and needs.

Sh
Review №46

Friendly and helpful employees

Ja
Review №47

Always do great work. Friendly staff. Good turn around time.

Ca
Review №48

He completely botched my computer service. I gave him a completely good computer to service. When I got it back, it barely worked. When I called to ask him about it, he hung up on me. So I ended up having to buy a brand new computer. He is a total crook. Also, he changed the name of his company because he was getting scathing reviews. Look up Computers Plus. Same address. Ill bet he posted a lot of the positive reviews for this company.

Ni
Review №49

Very satisfied with service and communication. Would work with again.

An
Review №50

I have had a couple of serious computer problems, one being a bad virus. I have had excellent service from this company and I will definitely use them again if I have any other problems. I would not hesitate to recommend them to anyone. They are prompt, courteous and knowledgeable.

Er
Review №51

Good value for money spent. Repair on heat sink done correctly within a couple of days. Nice to get straight talk from a techie group!

Kh
Review №52

Very helpful, not quick to charge.

Sc
Review №53

They helped me out in a pinch and upgraded me to a Solid State Drive. Great turn around time and very knowledgeable and friendly to work with.

Gr
Review №54

I didnt have a good experience. All i wanted was for them to tell me if my laptop was fried as a result of water damage and they couldnt even do that. Paid 30 dollars for them to tell me nothing really. Seems like a pretty a basic diagnosis to me. Now Ive wasted my time sending it back to HP. Wont return.

Da
Review №55

They do exactly what they promise to do for the price they provide in a short period of time. What more do you want?

Ma
Review №56

Awesome place and very helpful staff

Ke
Review №57

Great guys who are honest and fix things. Buy local and support them. You wont regret it.

Ju
Review №58

Woke up one morning to discover the computer would do nothing but show a slightly less black than usual screen. I spend large parts of my life at the computer, so not having it was maddening. Called RepairIT and left a message, which was soon answered even though it was long after regular hours. Took the computer to their office as soon as I could and it was fixed in approximately 5 seconds (downloading an updated app from Microsoft had apparently confused the thing). He offered to not bill me, but I paid for a half hour. After all, he had fixed my computer. The work is worth the payment, not how long it takes.

Ke
Review №59

Prompt, wonderful, had all the answers, patient, scheduling was simple, great service, very knowledgeable, Thank YOU!!!

Ra
Review №60

Ordered a desktop processor upgrade. No problems. Friendly and curteous.

Sh
Review №61

Very helpful and reasonably priced!

Da
Review №62

Outstanding service given with a kind and thoughtful approach. Quick and professional.

Ji
Review №63

Best and fastest computer repair service Ive ever used.

Jo
Review №64

They ran a diagnostic on my computer it was cheap and they found out what my problem was in a day. I would highly recommend them they are honest people.

Ji
Review №65

I wish to give Nick Tisdale and his employees a 5 star rating for the work and help they did for me. I was in the advertising business a long time and it is rare that you get such special service. I am retired and had an old G5 Apple computer I bought back in 2002. This was before Apple changed their system to Intel. My old G5 kept bombing and it was obvious that it was too old to fix. They tried several times and got it working for the moment, but it was a doomed endeavor. So, I went to the Apple Store and bought a brand new iMac. They told me at the Apple Store I would have no problems with my old software programs as long as I had the Time Machine. Wrong. First, I took the new iMac back. Then I took my problem back to RepairIT and told them my problem. My solution was to buy a used, but newer than mine, iMac from them. Then they went to work and used my Time Machine info to copy onto an another older computer, and then onto my new purchase. Dont ask me how they truly did it. I dont have a clue. But, when I picked it up, I had all the programs I needed and a working computer as well. I will be forever grateful for their help. I still design book covers on the side and this puts me back in business. Great job Nick! Thanks again. I do recommend them highly.Jim Berry

Jo
Review №66

Prompt service, quality work @ a reasonable price..............great!

Jo
Review №67

Great customer service

da
Review №68

Expectations were exceeded.

Sa
Review №69

Great

Wi
Review №70

We had an issue at our business and Nick was able to come the same day and resolve the issue quickly. The rates were very reasonable and he was very knowledgeable, patient and easy to deal with. I highly recommend them for any personal or networking/business needs.

RE
Review №71

I thought that my pc had no fix and they solved everything 100% now I can play everything again today I will take it again to adjust new parts that I buy for it

Information
31 Photos
71 Comments
4.7 Rating
  • Address:508 Executive Park, Louisville, KY 40207, United States
  • Site:http://repairit.support/
  • Phone:+1 502-891-8961
Categories
  • Computer consultant
  • Computer repair service
  • Computer security service
  • Computer service
  • Computer store
  • Computer support and services
  • Used computer store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:10am–6pm
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