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All American Chimney Service
11600 Electron Dr, Louisville, KY 40299, United States
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All American Chimney Service

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Da
Review №1

One of the best chimney services, a perfect experience in every way possible. Tuck pointed, installed custom stainless steel top.Everyone of their associates were professional, courteous, respectful, diligent and amazing.

Ma
Review №2

I highly recommend this company, the technicians, Levi and Tyler were on-time and were very professional. They were honest and didnt try to over charge me for services that I didnt need at the time. Levi was very helpful and answered all of my questions. He even looked at a previous repair inspection and phots from my insurance company to help point out the damage to my chimney and potential damages that may have been caused by wind. Thank you for having integrity!

pa
Review №3

The workers showed up on time, explained the job at hand and completed it in the time frame given. They used proper safety equipment and left our property in the same shape that it was in when they arrived.Their office staff are great to work with as well. Great customer service which can be hard to get in 2021.I highly recommend All American Chimney Service.

Ma
Review №4

We had purchased an older home with a fireplace. As nothing had been done with the fireplace in 30 years, we called All American Chimney Service to do a full reworking of the interior of the chimney and chimney caps. We have been very impressed with All American Chimney Service, beginning with Andrew who did the initial assessment, as well as the gentlemen who did the fireplace work, and later Levi who answered some important questions for us. The work was done with Covid in mind and our safety, and with caring for our family room (installing full plastic protection). In addition to the important work on the chimney, All American Chimney Service installed beautiful new Birch gas logs. We are thankful to get this work completed, and will enjoy the fireplace for years to come!

Ja
Review №5

Awesome people. Very knowledgable. I plan to buy from them.

To
Review №6

These guys were great! Very friendly and knowledgeable. My fireplaces look and work great!!

Mi
Review №7

Disorganized and unprofessional. Last Wednesday, the 29th, the technician never showed up, never called, just didn’t show. I made another appointment, they called and said they were going to be 45 minutes late. I had an OB appointment with my wife and couldn’t be late to that. I had already taken off from work twice and suggested that they wave their 80$ fee since they flaked on me twice. “Zacaria” called me and said it was my fault because I didn’t tell them that I had another appointment after theirs, and said that he was going to charge me 80$.At that point, I decided to trust my gut and go with another company.

An
Review №8

No one was listening. I said I wanted the chimney completely out and they only did it below the roof line. How is that helpful? Then they were going to charge me double to do what I wanted compared to their competitors. I would not recommend them.

Sh
Review №9

This is the second house that we’ve used All American on. Doug and his staff are amazing! They have been so professional and courteous while working on our home. They. We’re also able to save me a ton of money when a dispute arose with our buyers while selling our previous home. I recommend All American to all of our friends and family!

Ph
Review №10

Steven Smith and Donovan Humbert were extremely professional and friendly. They walked me through the issues of my chimney and cleaned every bit of the ash soot. Highly recommend All American and ask for either of these two gentlemen, they even called and came by to the house early!

Za
Review №11

Doug was able to inspect and diagnose some small issues with our chimney. He was courteous, prompt, and knowledgeable. We would certainly use them again.

La
Review №12

Josh and Jared was amazing! They answered all of our questions and was very professional! The overall process with this company was great! I would definitely recommend!

je
Review №13

This company was great to work with, and the gentleman Steven Smith was a very professional representation of their services. I would definitely recommend them for anyone needing any type of chimney service

Pa
Review №14

Very accessible and responsive to inquiries. On site teams were very respectful and professional.

S
Review №15

Awesome job! Very professional, and great staff (Brenda took really good care of us!). Excellent pricing and quick scheduling. Highly recommend.

Ch
Review №16

Steven and Trey installed new gas logs for me and did an excellent job. They were very polite and seemed to really care if they did a great job.

Er
Review №17

Levi and Philip were prompt and helpful in fixing a quick issue with our gas fireplace. Weve used AAC for years - at our current home and our former home. Recommend!

KY
Review №18

Dwayne T. and his trainee came to our house and were so incredibly helpful and professional. They showed up promptly and were dressed very professionally. They helped educate us on our gas fireplace and made recommendation for us. I will only use them for any future stove/fireplace needs and maintenance. Thank you gentlemen for an incredible customer service experience.

Aa
Review №19

Great team. Called on their way to the appointment. Were thorough in their inspection and provided a detailed report with images and suggestions.

MJ
Review №20

I LOVE the service we have received and definitely LOVE our fireplace insert. Employees are extremely easy to work with; have no hesitation to use them any time!!

Ka
Review №21

Our technicians, Cameron and Jaden, were excellent. They completed a thorough chimney inspection for us, as we wanted to purchase logs to use in the gas fireplace in our new home (it had not previously been used). They were prompt and professional. They were friendly and took time to answer questions and show my 5-year old son how they inspected the chimney with a camera. They made a recommendation for a single repair and patiently explained the different types of logs and pricing for both the repair and the purchase and installation of new logs. Highly recommend!

Mi
Review №22

CAMERON.The tech for All American Chimney arrived in the time of the appointment. He was MASKED UP, introduced himself professionally representing the company.Got the dogs put up and told him to go about the inspection since I was working at home. When he needed me just call and I would meet him upstairs to discuss what more than likely would be needed to be done to eliminate the water leak thru ceiling beside the chimney.There were itemized emails with descriptions of the procedures.Also I believe after already having (3) price quotes they are not the cheapest but I have no doubt the job will be done correctly.Need to sell H.D. Motorcycle to have this done and I don’t think it would be a good idea to live on my Harley with my family!!

Ma
Review №23

We have a ventless gas log fireplace that we havent used since we moved in 4 years ago.It wouldnt stay lit. We called AA Chimney and had a technician come out on initial call and he got it going and said it didnt need cleaning and saw no reason for it not to stay lit. We were still charged the full service charge but after technician left, our fireplace would still go out like before. A second visit was scheduled with Andrew. We explained our situation and he went to work checking everything from gas line pressure to studying our manual to help troubleshoot. He identified a placement issue with the temp sensor. He moved it to another location and it took care of the problem . Andrew was great. Management also stepped up and did not take our payment for the first visit. For our second call with Andrew, they only charged us about a third the cost of the first visit. We are completely satisfied and will be staying with AA Chimney Service, without a doubt.

Sc
Review №24

They did a great job of communicating. Upon review they noticed something they missed and proactively came out and addressed. I probably would not have known they missed a step if they were not so thorough and great at communicating. Will definitely do business with again in the future for my next chimney needs.

Je
Review №25

Great company! Highly recommend! They gave a reasonable quote, worked with us to get exactly what we wanted, helped us cut cost where we could and completed the job quickly. The work quality was outstanding! They were very respectful and maintained a clean work environment through the entire processes. Andrew and Levi were very knowledgeable and professional. Would recommend this team and company to anyone.

Ri
Review №26

These guys are top notch! They replaced my chase cover last year, and I started having some issues again recently so they came back and completely replaced it again with some enhancements to prevent future issues. They replaced it completely on their own dime, no questions asked. They are prompt, fair priced, and they stand behind their work. I’ll call them first for any future chimney/fireplace needs.

Na
Review №27

Replaced fireplace logs and worked very hard to make sure I was satisfied after first logs didn’t fit. Very good people with whom to work and particularly Ashley.

Ro
Review №28

They were very good at communication both via email and telephone. Any time something needed to be rescheduled they made sure we were all on the same page. I would definitely want to work with them again for any more chimney needs.

Lo
Review №29

They were very helpful and professional. Thank you Dewayne, Ryan, Levi, and Alex for all that you did for me. I am one happy customer. You guys are awesome. I would highly recommend this company for any of your chimney and/or fireplace needs. Thanks again!!

Ch
Review №30

Kind and friendly staff, services done on time and within budget. Techs took the time to explain what and why fixes needed done and showed me some tips on upkeep. Now I have a clean and functioning fireplace for the winter!

Ni
Review №31

I cannot say enough nice things about the young man, Josh, who came over and assess our chimney amongst other things. He went out of his way to give us more information than we could have imagined. And then they followed up with everything as expected and then some. He even gave us some really good pointers and information on how to assess some things that were being done with our roof because we were having a couple of issues with the roofing company doing our roof as well. Josh and his associates were extremely efficient, courteous, polite and professional. I also found them to be more than reasonable in price. Frankly, I would have paid more because of their service. If everyone is like Josh at this company than they are going to always be busy.

Cl
Review №32

Well pleased with work. Weather didn’t cooperate and caused delays but worked to get task accomplished. Initial quote was graciously adjusted since some projected items were not needed to complete the project.

Sm
Review №33

Our Technician Levi was on time and called before he arrived, He was not deterred by the rain as others have been. He completed everything, cleaned up after himself and never left a trace of his visit, just what I like! The fireplace and dryer vent were cleaned to satisfactory conditions and he explained the entire process. I would recommend this company to anyone needing either a dryer vent cleaning or a fireplace cleaning. There certifications and customer service set them apart for me. -Laura and Jim Miller

G.
Review №34

We were having a problem with our chimney after David York from First Call Chimney installed a liner. We were smelling gas when we burned our gas logs and soot was building up on the bricks above the fireplace screen. We could not get David to come over and look at the problem. Thankfully he didnt come. We called All American Chimney and they came and took video of the mess that was left by David York. Our liner was in three pieces, different sizes, and held together with screws. It wasnt lined, and it wasnt long enough. Basically everything David said he would do wasnt done and he made our chimney unsafe. So we had to start over. Levi, Noah and Zeke did our work. They were professional, polite, explained everything as they went, cleaned up after themselves and did an excellent job! It took them two days to repair what was done by First Call Chimney. I have confidence that our chimney is now safe and in perfect working order. Dont make the mistake of taking the cheaper company! In our case we got less than we paid for.

Be
Review №35

2017 update: Still using All American Chimney, just had them clean and inspect before the fall burning season. Dwayne came out and did an awesome job, was very courteous and cleaned up the fireplace nice afterward.Over the years they have installed a fireplace insert, new chimney Cap and sealed the brick outside, nearly eliminating brick spalling. All good quality work at a fair price. The Regency insert has kept our house nice and toasty in the winter for three years.

Ka
Review №36

Great professional service. Josh the technician went above and beyond to get my fireplaces going. He didn’t just settle for leaving them not working after the second fireplace was receiving no gas he traced the issue to a hot water heater being replaced and the tech that replaced had shut the gas line off to my fireplaces A simple flip of the switch both fire places operating perfectly .Great work Josh!

Lo
Review №37

Did a good job on cleaning & inspection but communication about appointments needs to be better.Scheduled 1st appointment & no show. When called to inquire, was told they forgot to put it on their calendar.2nd appointment called to see why they were late, which they should have called to tell me why they were late.3rd appointment called to see why they were late again. Was told it was for the next day, which was a conflict on my schedule so never would have made it for that day. Had to reschedule.

Ke
Review №38

Very professional, timely, courteous! I highly recommend this group of folks, especially Brandon in the field and Ashley in the office...

T
Review №39

About a week ago, my dryer started getting very hot to the touch (even on low heat) and wasnt actually drying the clothes. My dryer vents up to the roof and I couldnt get up there myself, so I started googling places that clean roof vents. All American Chimney was the best rated company and I see why now. The awesome Dewayne came out today and fixed everything right up and even gave me a report with pictures of the inside of the vent - all this for a very reasonable price as well. My dryer works perfectly now and is barely even warm to the touch on high heat. I highly recommend them and will definitely be using them for vent maintenance in the future.Bonus points: Im also high-risk for COVID and I appreciated that Dewayne was masked and used gloves when necessary.

Je
Review №40

My husband and I are complete fireplace/chimney novices. All American Chimney Service was great to work with! Scheduling was easy, our technician (Levi) was punctual and polite, and the chimney report was comprehensive. If you are novices like us, this is a great company to work with since they really take the time to explain everything and educate you on your fireplace/chimney. Levi showed us how to light our gas fireplace, explained what everything was and what it did, and did an excellent job explaining the needed repairs/maintenance. We will definitely be doing business with this company again!

An
Review №41

Andrew was professional, friendly and informative as he worked on our chimney. He made sure to explain everything he was doing and why it was important. He gave us estimates on what was going to need eventual repair. He also left our home as clean as he found it! We will be happy to use All American Chimney Service again in future as well as recommend it to others!

CC
Review №42

Ryan at All American has been very smooth, agreeable and reasonable over concerns I had on a home they did a partial chimney bebuild on. I am the new owner and this company has stood up and help me upgrade and fix issues I had. Would definetly use them again. They use email, phone, text and provide pictures of their work with invoicing.

Li
Review №43

We just had our chimney inspected. The serviceman was on time, polite and very knowledgeable. He provided us with information on repairing our chimney as well as installing a wood burning stove. I would recommend Dwayne come around to anyone who needed this type of work done. Thank you for quality service.

Se
Review №44

Detailed inspection. Honest answers. Professional and courteous.Getting our chimney inspected was a surprisingly enjoyable experience with Levi from All American Chimney (absolutely no sales pressure). He took time to show me the work that needs to be done, explain how our chimney works and certain challenges with it, and gave a competitive quote on the internal and external repairs needed, so that we can start budgeting. Would recommend to anyone!

Am
Review №45

AACS did a complete install of a woodstove in our home. Could not be happier with the work they did, and were very affordable. We live about 35 minutes outside of Louisville and usually have trouble getting contractors to come to our house. AACS was very reliable, great communication, and always did what they said they would do. Extremely high quality work and we are thrilled with the final product. Josh was an excellent bricklayer. Took his time and made the finished product nothing less than perfection.This company is the best of the best!!

Ce
Review №46

Very satisfied with their service. From initial phone inquiry to the technicians performing the inspection, everyone was professional and knowledgeable. I liked that the tech could provide immediate pricing on the options I asked about.

Mo
Review №47

We just recently moved into a new house, so we called American Chimney to come check out our fireplace. Cameron did a great job inspecting and explaining about the fireplace and what might need repaired. I would strongly recommend All American Chimney for all of your Chimney needs! Thank you Cameron for such a job well done!

Tr
Review №48

Josh and Jay were both very kind and professional. Josh explained the steps before they got started and thoroughly explained what they found, areas of concern to watch for and how to identify problems before they become a larger issue. I highly recommend All American Chimney Service and specifically Josh and Jay.

Sh
Review №49

We used their service in Cincinnati, OH and they were great! Quick scheduling and very fair pricing. They arrived right on time and did a great job cleaning our fireplace. We needed a part repaired in order to sell our house and due to the age of the chimney it wasn’t possible to order the part. They were able to fix the part to still meet code and wrote up a letter we could provide to the buyer and the issue was solved! The crew and office staff were all very friendly and helpful!

Ti
Review №50

Kyle and Romello installed a chimney cover, cap & collar and these young men not not did an outstanding job, they treated my house with pride as if it was their own. They where very professional, detailed and thorough with any questions I had and explained the process of the task at hand prior to the job. All American Chimney is very fortunate to have Kyle & Romello on staff. I give these guys 5 stars as I do the company as well because I am very pleased with everyone I have dealt with from day 1. Thanks to all for a job well done!!

Ja
Review №51

Id give AACS 6 stars if the system allowed. Everyone who helped us from office staff to the boots on the ground chimney staff were consummate professionals. They did an outstanding job on our chimney, worked in a timely manner and policed the area so there was no trash/material scraps.IMHO, the staff all deserve raises and their favorite snacks. Best regards...Jana Craggs

Li
Review №52

Cameron and Tyler did a great job cleaning our dryer vent and dryer ductwork. Very professional.

Ti
Review №53

I would like to thank all of America chimney service especially their Tech they sent to me Josh, he did an outstanding job explaining the system I had in my house. He serviced it completely, he explained what he was doing and why, unexplained how my system worked with airflow, outstanding job well done. We had problems with the pilot light staying lit and he stayed until he got it right I would recommend them for service in the future.

Je
Review №54

Absolutely a five star rating! Very professional team came out and did quality work on our gas fireplace and cleaned out our dryer vent. thank you All American chimney service for being the professional, caring company that you are!

Tr
Review №55

Excellent service. Tech called to give arrive time. Introduced his self and explained what he would do. Used the blue booties to protect my floors. Was fast but thorough. Will use again and would recommend.

Ma
Review №56

All American Chimney Service is how businesses should operate. I was recommended them by word of mouth from a friend of my wife’s, and they met and exceeded all expectations from customer service to the work done. Quick responses from Doug through Yelp (which I didn’t know was a thing), easy and friendly setup for my appointment and Andrew’s call as a heads up prior to his arrival and prompt arrival at the appointed time.He explained everything in detail before, during and after his work, as well as put together a detailed report, with pictures included, and price estimates for various options for my fireplace and chimney, should I wish to improve from high-end options to the more affordable options, which gave my wife and all the information we didn’t even know we wanted. GREAT SERVICE. HIGHLY RECOMMENDED.

Ma
Review №57

Levi has returned to check and clean my chimney. He had been doing my house for several years. He is very polite and courteous. Also does a great job. Today he had Cory with him. Cory is in training and he couldn’t have a better mentor. Cory showed all the same polite and courteous behaviors as Levi. As always very pleased with my service.Mary Jo

Ma
Review №58

Mr Dewayne Taylor was punctual, courteous and professional. He conducted a thorough inspection of the chimney and took multiple pictures for me. He presented a solution for the issue and an estimate.I would wholeheartedly recommend him and his firm for your consideration.I just had the chimney work done. The technicians (Zeke & Rigo) were very polite and worked diligently to provide me with a new crown for the chimney.They provided a picture of the finished work that looked fine. They were also extremely neat about cleaning up.

le
Review №59

Dewayne was the most professional person I have dealt with in the service industry. He took time to show me what he as doing, and explained the process in laymans terms that I could understand. the company as a whole were very responsive to my needs!!Lee Adams

Li
Review №60

Dwayne Came out and cleaned my dryer vents, Quick professional service! (Not only clean Chimneys they have other services as well.)Very thorough job! Very pleasant & Reasonable Priced. The Technician was courteous, good communicators. Customer Service is Pleasure to speak with in office. Extremely satisfied.Excellent service. Highly recommend this company,

Co
Review №61

Everyone that I have interacted with in dealing with All American Chimney has been courteous, professional and GREAT communicators.

Jo
Review №62

Great Experience. Josh and Donovan did a great job to repair our chimney. Fair and quick work/process. Highly recommended!

St
Review №63

Received a very thorough review of my fireplace and chimney. Reps were professional and very knowledgeable. They were delayed in arriving but called in advance to notify me and apologize. Very satisfied with this stage of the process.

Ma
Review №64

This is a very honest company that provides a quality service. Their prices, after checking 3 others chimney companies, were better than competitive. They honored their estimate after 3 months, Id had stuff come up and the chimney get put on the back burner. I highly recommend them.

Je
Review №65

Two thumbs up! I highly recommend All American, I was having water issues in a house I had just bought. Kevin did a great job explaining what I needed and why, and Josh did a great job on the work, and they were both so professional. Everything looks great, and more importantly, a big load off my mind!

Sh
Review №66

My technician Andrew was so knowledgeable, polite, and such an overall nice young man. During his visit, he walked me through his inspection and what everything in his findings meant. He knows his stuff and I am very happy with his services. As a teacher, if I were grading him, he wouldve received an A.

Pa
Review №67

My wife and I are very pleased with the service we received from All American Chimney. Our chimney sweep, Dewayne, was prompt, courteous, and very professional. He explained everything he was doing and shared his knowledge with us throughout his work. He answered all of our questions and offered suggestions like caulking around the fireplace face where the grout had dried and became loose. We are very satisfied with the work completed and look forward to having him complete the caulking. My wife has also placed a recommendation on our local neighborhood Facebook page informing others of the quality of your work. Several responded quite favorably to the information and noted they too needed such a service and would be contacting your company.

Ar
Review №68

Great experience! I had zero knowledge about fireplaces before having All American Chimney come to my home. Josh was very informative and educated me on things to look for and ways to keep my family safe. He also kept a clean workspace which was a relief. I will definitely use this company again.

La
Review №69

So easy to work with All American Chimney. Everyone in the office was to professional and friendly and, when stopping by to review the proposal, the actual crew that would be working on my chimney stopped in to say hello! They provided pictures every step of the way and their pricing was in line with all the other estimates I gathered. The difference maker for me was the professionalism and backing of an actual company, fully insured, vs paying individuals working alone. This, along with various ratings by organizations like the BBB, made me confident in my choice to use them. Extremely happy with the Before and After pictures!!!

Ta
Review №70

I didnt know who to call for a fireplace repair. I googled and saw the reviews for this company and decided ok lets call them. I dont honestly know what is cheap or expensive for this stuff. What I do know is customer service! Andrew and Cameron were the guys I believe (I can be bad with names!). They were super nice and informative. Really knew what they were doing and took the time to show me stuff. The girl I dealt with in the office was very kind. Appointment was on time and smooth. Couldnt be happier with the service!

Mi
Review №71

I was very happy with the service I received from Levi today! He was very professional and knowledgable. He answered all of my questions and explained everything in detail. My fireplace looks much better after he was finished and I now know how to maintain it going forth, what service I will need in the coming years, and even more about my fireplace setup.Thank you Levi and All American Chimney Service!

Jo
Review №72

Levi was our Technician, he was on time and called before he arrived. He cleaned our dryer vent and showed us how dirty it was. He left no mess from that. He wore his mask when we asked him to and even had booties ready to wear at the front door. He was more than knowledgeable with the dryer vent cleaning process. We also had the fireplace cleaned the same visit and he set out tarps and had a large vacuum for keeping the soot out of our house. The van was nice to see all lettered up and gave me reassurance this company means business. The certifications he has were through the CSIA and NFI he was genuine and friendly the entire visit. If you need your chimney swept or dryer vent cleaned call All American Chimney, they even replace chimney caps or in my case chase covers.

Mi
Review №73

Levi did an outstanding job, was extremely thorough and professional. As this was an existing home we have just purchased, Levi recommended some needed repairs. The service team was also very professional and informative. The functionality of each fireplace was explained and demonstrated. Highly recommend All American Chimney!

Be
Review №74

Thank you to Joshua and the All American Chimney Service Team. Your work on our flu resolved a challenge that’s been building for years. Thank you for your professional service and being so diligent in cleaning up from the job. Grateful. Well done.Ben St. ClairLouisville, KY

St
Review №75

Originally very happy with this company, the service technicians were prompt and communicated the issues well. I was sent an email stating that a key component of the fireplace had to be replaced for the fireplace to work and that they were attempting to locate the part for me. I then received an email with new fireplace options without being told that they couldn’t locate parts, when I asked for clarification no one got back to me. I feel as though I essentially wasted 300 dollars on this company and recommend looking elsewhere for service.

Sc
Review №76

Very professional outfit, excellent customer service and a price match guarantee. Highly recommend.

Jo
Review №77

Andrew was very professional, instructing me about each step in the inspection process and advising of the results. I have a gas fireplace so he tested for gas flow and if any carbon monoxide was being emmited. I would definitely recommend him and American Chimney.

Ba
Review №78

Andrew was great. Answered all of my questions. Even took pictures of my chimney and pointed out the areas where work was needed to be done. He also arrived on time which was much appreciated.The company is also great. Even with all of the rain everything came together and the job was complete and NO mess was left behind. Would use them again if needed and recommend to anyone. Great job guys.

Du
Review №79

Needed a chimney inspection and Andrew and Tyler were great. Showed up on time and did everything they said they would do when I scheduled the appointment. They were very thorough and explained everything very clearly. They also emailed a very detailed report with photos and notes. Excellent company!

Am
Review №80

Andrew and Camron were awesome! They were wonderful. I highly recommend them.

Ph
Review №81

Had a great experience with these guys on a particularly challenging project.They were professional and followed through on their commitments. Their communication was also very good.I would definitely use this resource for future projects.

To
Review №82

Needed to have the chimney in our new house inspected. They made scheduling very easy and the technician who came out was extremely professional, friendly and knowledgeable. Our chimney is in real bad shape so I’m not sure if we’re going to be using it this winter but I would highly recommend these guys if you need an inspection or cleaning.

Ki
Review №83

All American Chimney is one of a kind! Some of the most precious people and it starts with the owner and just trickles down. They definitely set the standard. I love how they are so busy but was so willing to take time out of their schedule to support and partner with The Honor Academy homeschool group for our Summer Shadowing Program. Thank you for being amazing and dedicated.

Ci
Review №84

All American Chimney was wonderful to work with. Andrew, the gentleman who came to our home to provide estimates, was very professional and friendly. I have nothing good things to say about this company!!

La
Review №85

AACS is awesome. I will use them for any chimney maintenance needs moving forward. Our tech, Andrew, was super informative and a truly nice guy. He got the job done quick and professionally. Thanks again!!

Ke
Review №86

I recently had an estimate done by All American Chimney. Andrew and Jacob were so professional and very thorough. They took the time to explain everything and answer all my questions. I would highly recommend their services.

Ev
Review №87

My wife and I recently moved and during the home inspection the inspectors noted some potential chimney issues and recommended that a certified chimney company inspect further. After contacting American Chimney Levi came out to do the inspection and he did a great job. He noted some of the same things the inspectors did and found several potential problems that the inspectors had missed. He saved us a lot of trouble down the road. Very happy that I chose American Chimney and they did a great job!

J
Review №88

Great company!! After having a horrible experience with a different company, we called All American Chimney for a second opinion. Very courteous, friendly, and knowledgeable. They went above and beyond to help us get what we wanted, and fix the other company’s mess. Highly recommend All American for all your chimney/fireplace related needs.

St
Review №89

Very professional service! Andrew was prompt with his service, explained the procedure and even cleaned the area when he was finished. I had no idea the damage dryer vents can have in a home. I am now going to consider all American my company! I recommend their services to everyone!

Na
Review №90

The technician arrived on time and was courteous and knowledgeable. He thoroughly cleaned our fireplace unit and made sure the drop cloth protected our floor. Very happy with the service we received.

Ga
Review №91

We had just bought a house here in Kentucky, when shortly after the purchase, we saw a bad leak around one of the chimneys. Had three companies come out and only All American climbed up to look closely. It took a number of trips and a tad longer than we thought (weather did not always cooperate!), but both chimneys now have new caps, new flashing, and one relined. A special thanks goes out to Levi for his attention to detail and follow-up. I found you have to stay proactive with the scheduling folks...squeaky wheel gets greased.

Ga
Review №92

I am amazed at how well Dewayne and Andrew worked together as a team! Both were very polite and courteous in all of our contacts. They explained everything to me as they progressed with the project, even taking before and after photos.I am impressed with the skill and agility they demonstrated while on the roof and the precautions they took to safely remove the old part and replace it with the new one.I am confident the new chase cover will prevent future leaks and I have been assured they will stand behind their work.I will recommend them to family and friends.

Ty
Review №93

I called All American Chimney at 4:45 pm, and they were able to have a technician on site the very next day. Kevin came on site, and he was very helpful. He was thorough in his explanations, and very helpful! I would recommend All American Chimney Service and Kevin to anyone with chimney needs.

Ke
Review №94

I have been waiting over a month for installation. Still waiting, January 23,2021.

Be
Review №95

Disclaimer: I didnt end up using their services.I called to get a quote on chimney repair. The guy who came out was really nice. He did some inspecting, but never got on the roof.I ended up going with a competitor because the competitors quote was slightly lower, and the competitor got on the roof and showed me pictures/video of what needed repair.The quote this company provided was via email, but they also signed me up to their mailing list as well, which Im not a fan of.

Li
Review №96

Very knowledgeable, professional, thorough. Explained everything in detail. Very happy with the service.

Ch
Review №97

Levi and Kevin came to my home today to clean my fireplace that hadnt been used in 9 years. They inspected inside and out before beginning any work. They were upfront about the condition of my fireplace. Though the news was bleak, they did their best to talk me through my different options honestly. I appreciated their helpful demeanor and despite not having any actual work done, I would recommend them on the basis that they gave me advice that was tailored to me and didnt do and charge for unneeded work.

Ba
Review №98

I highly recommend All American Chimney Service. The receptionist was very helpful and followed through by calling to remind me of my appointment. The technician, Levi, was knowledgeable and not only answered all my questions on my gas fireplace, but also gave me additional tips and information. I was quoted a price before the appointment, but because my inspection was a easy and quick one, Levi discounted my price. This was a good business gesture. I will definitely call them again for any future fireplace needs.

Jo
Review №99

They came out and did a full inspection AND cleaning of our fireplace, to include using a camera! Josh was very professional, informative, accurate, and timely with his detailed report and analysis of our current fireplace. I would recommend them to all of my friends and family without hesitation. Thank Y’all again!!!

Ad
Review №100

Great experience during routine maintenance/cleaning visit on a Saturday. Levi was punctual, efficient, and very personable. Top notch work

Information
82 Photos
100 Comments
4.8 Rating
  • Address:11600 Electron Dr, Louisville, KY 40299, United States
  • Site:https://aachimneyservice.com/
  • Phone:+1 502-435-2364
Categories
  • Chimney sweep
  • Chimney services
  • Fireplace store
  • Masonry contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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