I had my Honda CR-V windows tinted. After about 4 years the tint on the back window started to bubble. I went back and Mike the owner looked at it. Set me up an appointment and replaced the tint. There was no charge. I would highly recommend Xclusive to anyone. I will always take my vehicles to Xclusive. Very pleasant and professional service.
Great service car looks brand new again had my car ceramic coated and looks flawless, Also had windows tinted and headlights ceramic coated as well. Everyone at this business is very friendly and car was done when agreed. Would recommend this business to anyone I know looking to get any service that they offer!!
I want to thank Mike, Kelly, and the other two workers that assisted us with getting our car interior detailed and windows tinted. They went above and beyond and I couldn’t be more appreciative. They did an amazing job and I couldn’t be happier!
They did a great job on the exterior car detail, however they damaged a button on the interior of my car. I pointed it out to one of the employees when I picked the car up and was told that I would hear back the next week and they would take care of it. I called to follow up twice the next week and was told the manager would call me back within a day or so. Its been around two weeks and I have never heard back from them. At this point I would rather just move on and not waste the energy dealing with them. I will not be bringing any of my vehicles back here and would not recommend them. Very unprofessionalUpdate 6-17-21: Mike at Xclusive worked with the BMW service center to have the button replaced. I just had to schedule the appointment, but Mike covered the cost.
We’ve used Xclusive with 3 of our vehicles over the years. Service is fast and you know what you’re getting. A little pricey but I think it’s worth it because they’re a professional operation who does the job right the first time. We’ve had two vehicles detailed and I’ve also had window tinting done - all excellent. Will use again for sure!
We bought a used Chrysler Pacifica with some minor wear and a strong smokers smell in the interior. They did an AMAZING job cleaning and refreshing the van. Every detail was taken care of and the smell completely gone. It looked like a brand new van when they were done. 100% recommend 👍
This was my first time spending significant money to get my car washed and detailed. I had the full premium detail done where they kept my car for 24 hours. I was not disappointed one bit with the finished product. My car was so shiny and absolutely beautiful! It looked brand new like the night I purchased it. I couldn’t be happier with the service and product from Xclusive Professional Auto Detailing. I’ll be back to have this done again.
I had just purchased a new vehicle and was so excited to get it tinted! I called many places that were weeeks and weeks out. I was able to get in quickly, and man we’re they fast! I called and got another vehicle done as well. Super easy to make appts, super easy to have the service done, and pretty affordable as well. I highly Recommend! My vehicles look great!
Outstanding!!!! The work looks perfect, car looks spectacular!! Theseguys are perfectionists and clearly take pride in their work! Will definitely use again. HIGHLY RECOMMEND
Great place. Good prices and walked me through the process. They did my side windows and taillights There was an issue with the inner window mechanism on my passenger side that they told me about and fixed at no cost. They even gave me a discount for the rest of the service to make up for the hassle. Amazing place with great people behind it. Definitely would recommend.
Had our 2013 car detailed inside & out. The car looked almost brand new! Great job! Everyone we encountered was friendly & helpful. They worked hard to provide the best service! We will use & recommend XClusive to others without hesitation.
Wonderful place to do business and very friendly people. Had privacy film installed on a house window for a customer and gonna be having them work on my truck. The owner Michael is a great dude and the lady at the desk very nice and very helpful!!! Highly recommended
Very professional atmosphere with quality work always. I have had numerous vehicles windows tinted at this business and I am always satisfied. Staff treats you like family.
A very professional business for getting your car fully detailed. My experience was Excellent. The Staff was understanding and courteous about what you want done. I highly recommend this business 😍
Used auto tinting service, very professional, extremely high quality materials. Vehicle looks great!
Paint protection film service. Amazing job! Kudos to Mike and the professional shop and service. Everyone from Adrian at reception to the service team that applied the film, you all are amazing. Looks great and had a great time learning about the product I had applied to the vehicle. Thanks to such a great crew who took the time to really provide some education on auto care and how to get the most out of the product. Highly recommend this establishment. This team that works here clearly has top notch expertise in this field.
I got paint protection film (clear bra) installed on the front quarter of my car and mirror backs. Can you see the film? Now I can cruise knowing my car is safe from getting destroyed by rock chips. I also got the rear side markers tinted. Great job on the install guys thanks a lot. I would recommend their services to anyone. Professional and friendly.
Took my new truck in for window tinting and it was really much better quality then previous experiences.
They did a very good job considering how bad the truck was in.
These guys are great. I brought in a truck and they took the time to get it in order. They even got the dog hair out of the tight cracks. I would highly recommend them!
I had an awesome experience at Xclusive! I noticed that my BMW had many thin spider scratches in the clear coat, and called XClusive to see if I could have it looked at. From the first phone call they were extremely kind and knowledgeable and invited me to stop by for an estimate. I was recommended a 3 Stage Paint Correction. I was able to drop my car off over night when my wife was off a few days later, and when we went to pick it up I had the pleasure of meeting the owner, Mike. The finish was as smooth as glass and had a deep shine. It is obvious that Mike is deeply passionate about what he does and he went over the car with me and we discussed ways to keep the finish looking brand new and holding the shine. I now plan on being a regular customer! I just got my car back this evening and am already excited to return for my next hand wash and wax. I would like to sincerely thank Mike and his hard working team for making my car look better than it did the day I bought it! I highly recommend Xclusive as the best detail shop in Louisville!
This is the first time I have ever had a car detailed. We have 3 dogs. My 2009 Rav4 is the dog hauler. Because it is always full of dog hair, my husband bought the Groupon for the premier interior detail for me for Valentines day. It was $225. Which is way more than I would have spent on getting my car cleaned. But he wanted to make sure it was done right. I dropped it off when they opened at 9 am. Around noon I got a phone call. She wanted to know if I was aware that their was pet hair in the vehicle. Oh yeah. I am aware. That was the point of having it cleaned. There is an additional charge ($80) for pet hair that one one had mentioned. When I told her I was never made aware of the additional fee and wasnt planning on paying anything extra (besides a tip). After a minute on the phone, she asked Do you just not have it? I was a totally put off by the question and her approach to the issue. I will let the photos tell the rest of the story. These were taken right after I got it home. I dont think it is worth the trouble to take it back and deal with them.
Very professional and friendly, I will definitely return for other services.
Most importantly, the tint job was good. My 3 star rating is based on two factors: 1. I was charged a “handling fee” of $45.71 and when I called the gentleman stated it was tax for the actual window tint film used, but for some reason wasn’t labeled as tax. However, before making the appointment, the quote given included nothing about additional handling charges. And this fee is on top of the additional $100 I was charged, just for the type of car I own. This feels a lot like price gouging to me. I was told, “Tesla’s just cost more.” There was an opportunity for the situation to be made right when I called to question the charge. The additional “handling fee” could have been refunded since it wasn’t a part of the additional quote, but it wasn’t offered.2. I brought my car in immaculately clean condition but when I picked it up, it had a dried film of soap and water all over it. They offered to wash it, but I declined as I had an engagement to attend and couldn’t wait. After having my car for 9 hours, I would’ve expected them to have the time necessary to give my car back in the condition they received it.Again, I’m happy with the tint job done, but the other issues would lead me to not use them again, but would still recommend.
Xclusive done a amazing job on my interior detail! I had 4 years of stains from kids & pets that they we able to get out!! I am impressed. One thing I wish would have been better was the time frame. I had to drop my car off at 9a and couldnt pick it up until 7pm. The front desk couldnt give me a smaller window or estimate on how long the detail was going to take. I am happy though! Thank you all!
Very happy with the results on both, Ridgeline and Marano. Had a new head liner installed in the 2007 Ridgeline a I felt like it was a new truck. Yes I will be going back to them to get my trucks detailed this year.
Very friendly staff. The window tint looked great when I picked the car up and it still looks great to this day.
Professional and window tint was exactly as I wanted. They were done on time and friendly to boot.
Over the top service. I highly recommend Mike and his team.
This is a good place to go, the window tint was perfect and the interior and door panels were clean after they take there time and that I appreciate for not rushing to get it done. Will be back next week for my camaro I can trust them with that. It was expensive, but you get what you pay for my opinion. NICE JOB!!!
I would like to give this more star but after 2 weeks and no response to the wax swirls and areas that were missed I am sad to say very disappointed. Needless to say 2 weeks and zero response to offerSome kind of refund since I had to work on my car myself when I got it home and noticed the areas missed. $360 later- not overly impressed
I could not be happier with my experience. I had my windows tinted on my Ford Focus. They did a excellent job and the price was very reasonable. The customer service was great and answered all my questions. Even the waiting area was clean and spotless. I will highly recommended this place to my friends and family.
Tells me services but I didnt see prices
Very pleasant experience with them in tinting my windows for my new f-150. The African American girl (I think the manager) was extremely helpful and knowledgeable. I waited in their guest room while they worked on my car and used their WiFi studying while they finished. She said it could take 3 hours but they actually got me done in less than 2!!!! So thrilled. The quality of this tint looks better than factory. I have taken my cars to their competition in the past and am kicking myself for it, they are night and day different. This is the gold standard in Louisville!
Staff was very friendly! Tint looks awesome! Great job!
My 2010 Nissan 370Z was looking a little tired, I discovered Xclusive Pro Auto detailer, not far from my residence. I left the car with them and when I went to pick it up, it looked like a new car. The transformation was amazing, I was totally pleased with the result. Patted myself on my back for my shiny convertible and that I was smart enough to get this done for a reasonable price. I definitely recommend Xclusive in making your ride one to be proud of again.
I own a personal assistant company and recently took three luxury cars to Xclusive for detailing, a Porsche, a Landrover and a Dodge Ram. The team at Xclusive we’re so professional and talented. They went above and beyond to make my clients happy and even offered suggestions for other services, like pulling two dents out. I will definitely be bringing my personal and client card back here in the future!
They were very nice to me when my vehicle failed inspection at the BMV brought my car right up there took the tint off And tell me to bring it back and they would put new tint on there which day did I waited all day for a phone call and ended up calling them after they were closed and they said they would have it done it was late just told them I would pick it up tomorrow never got a phone call the next day had to call them around 3 PM that’s when they let me know my car was ready when I got there I could see water strikes down the side of my car where they sprayed the windows down the windows were all smeared up and I couldn’t even see where they set a bottle on my hood I have a 24-year-old 1996 Ford Mustang that is my pride and joy they were very expensive butI understand it cost money to get good work done at least that’s what I thought will never go back there again and I know a lot of people at car shows and I will never recommend these people to them
I brought my Lexus RX in to be detailed so I could get top dollar when I sold it. Xclusive delivered. The car looked brand new and they were even able to get years’ worth of dog hair out of the carpet. Potential buyers commented on the fact it was in pristine condition. And I got full asking price. I will come back anytime I need my car detailed.
Highly professional they worked us in ona tight schedule. Best detailing we have ever had and most expensive but you get what you’ve paid for. Highly recommend this service.
Amazing company. The owner and his team are first class! Great business and would highly recommend.
Everyone who works there, treated.Me like family. They answered all my questions and pointed out a few things that I did not know anything about. They were knowledgeable as to what I seeking to do with my truck I got my truck back the next day and it was beautiful !!! Even drying it home in the rain, it was very impressive. I will definitely be using them again!! I cannot say enough about the professional, and respect they sowed me. Awesome group to work with!!!A+++++work!
Nice and professional environment. The staff is friendly and know what that are doing.
I absolutely love this place. I had my car windows tinted. This was our first time coming here and I was very impressed. The staff is very friendly and helpful. They answered all our questions and were very accommodating with our time. I plan on taking my husband’s car back and having it detailed.
Have been using Xclusive for many years now, and have always been a very satisfied customer with the quality of their work and attention to detail! Every penny worth the work they do! Have 4 vehicles, and have had services done including internal and external detailing, headlight restoration, sidepannel buffing from a parking garage pole incident, ceramic window tinting and plain old car washing. Cant go wrong!
Great place, very professional experience, i would go back there to get my windows tinted everyone. On instal they accidentally messed up the driver side. Without hesitation they fixed it. Great place!
Same day appointment for my window tint little pricey excellent job
I had a great experience getting my windows tinted. Not only was the staff professional and informative, the facilities were clean and neat. I will come back in the future and recommend this place for window tinting.
Dropped the car off in the morning, went in the evening to pick it up. Tint was looking good, interior detail was on point. I would definitely go back.
The best $ can buy
They did an outstanding job on my Lexus even repairing the leather seat burn hole. Best detailing I have ever had and we have had at least 9 cars detailed .They are the absolute best.
They were professional and provided a great result for the exterior detail and interior vacuum. My white car sparkled! What a huge difference wax makes.
I have taken multiple cars to them and its been great. Will definitely be going back in the future.
Xclusive tinted my sons and my car windows and did an extremely professional job on both! I was so happy with their work that I then had Xclusive do a full Exterior Detail on my Avalon. I really couldnt believe my eyes when I picked it up . My Avalons exterior looked as good as when I 1st bought the car off the showroom floor!! Great job Guys!!!
Quality tint installed by qualified technicians.My Jeep looks DOPE!
I came here about 3 years ago to get my windows tinted after looking at other reviews and I can honestly say, you get what you pay for when you come here. I decided to come here again, after realizing during these Covid-19 times, I want to make sure my car is just as clean on the inside as it is on the outside, and once again, you get what you pay for. My car looks Brand F’ing New on the inside. The price she quoted was the price I paid & they even cleaned my baby’s car seat😍😍😍. Everyone you encounter here is great and I’m super excited about my car!! Thanks again!
This would be the fourth time I have used Xclusive for window tinting. Each time the quality of the work has been top notch! They are probably the most consistent and best window tinters I have ever worked with.
Brought in my black truck to get it cleaned up to sell. Great job calling me to discuss my options. They did such an excellent job with the interior and exterior that I almost didn’t want to sell it — but the truck was sold in no time! Well worth the investment.
Following having a car accident had so much difficulty with the insurance company that I actually considered driving my car without fixing it until I met Mike at Xclusive. They completely handled the insurance company worked directly with the claims adjuster for me!!! Adrian in the office was a true professional had all the insurance handled and got my car in immediately. Mike and his staff did and excellent job of replacing painting and making my car look new again. I will totally be back for more services in the future. They also do auto detailing and customizations. I’m so grateful to have my car back in record time and looking so great!!!
Went this morning for a car detailing. I was expecting the cost to be about $200 - $250. They quoted a base price of $375 and then an extra $100 for the dog hair. I am sure they would have done a good job, but there is just no excuse for that pricing model. I took my car downtown to a detailer within my price range and Im just as happy with the results as if I had paid twice as much.
Car looks great! Thanks for taking care of her. 😁 Will be bringing my other car to you soon. 😁
I have had my car detailed every year for the past 5 years, and and they keep my car looking brand new. I bought a new car last year and the first thing I did was have it detailed at Xclusive.I have already had my appointment for this year and will do it again next year. We also had our newest car detailed last week. I highly recommend Xclusive. They do a really great job!
I had first class service and the team did an excellent job on my windows. The staff is very professional and the communication was outstanding. I went back over a year later for a repair and they were extremely welcoming and completely replaced the entire back window tint, which only proves they back their work 100%. I recommend and will use xclusive in the future.
The staff is professional, courteous and quick. Great job on my windows. Highly recommend.
I needed my front driver and passenger windows tinted on my Ford Explorer. I was in a bit of a time crunch though because I was about to go on a road trip to FL with the Family. These guys stepped up to the plate and went over all my options quickly and I was able to have it done and done well within the time frame I needed it. Thank you guys!
$530 Just an interior detail and odor removal. Most expensive detail shop on this side of the Mississippi. Quoted one price, then changed once they inspected the car. Well not sure how odor and interior detail can change once inspected. It simply means the car stinks and it needs cleaned, they knew the size upon the first call when they asked what kind of car. Bad business, and wouldnt recommend them to anyone! Didnt help out $1 when called to complain either.
Went to website to get a quote didnt bother to acknowledge the request.
Greast experience. If you are serious about your car, take it to Xclusive. Case closed.
MIKE AND HIS STAFF DID AN EXCELLENT JOB ON MY TRUCK. IT LOOKS LIKE IT CAME RIGHT OFF THE SHOWROOM FLOOR. THEY ARE THE MOST PROFESSIONAL STAFF. THEY GET THE JOB DONE. I WOULD RECOMMEND THEM TO EVERYONE.... HERE IS TO FUTURE BUSINESS.
I’ve had quite a few cars that needed tinting, I’ve tried the economic route and I’ve tried the more known brands like Pro Tint. Xclusive Professional Auto Detailing and Window Tinting is second to none, here we are 2 years out from my initial tinting and have had no issues. The tinting looks as though it were done just yesterday, durable to wear and tear and an 8 year old boxer dog scratching at it! Highly recommend their services!
What a great experience. I had the front bumper PPF installed on my 2019 Camaro SS convertible and everyone there was wonderful to work with.The installation was amazing and completed very quickly. Highly recommend. Thank you Miss A.
I had to have a window replaced, so I needed it tinted to match my other windows, I called Xclusive at 9am on a Friday, and asked how much they would charge and if they could get to it that day, the gentleman on the phone asked what time I could make it in, I told him around noon, he told theyll take care of me... well, I showed up around 11am and he took my keys and walked me to waiting area, and 20 minute later came and got me and said it was all done... so not only were they professional on the phone, but they were professional when I got there and when I was leaving, and also did a professional job on my window... everyone there was awesome and their work is top notch!
I got the premium interior and exterior detail as well as headlight restoration and they did an AMAZING job. It looked newer than when I originally got the car! I was blown away at how great the inside looked. And the customer service was fantastic, everyone was so nice and friendly. I will for sure be a repeat customer and I will definitely be recommending this place to my friends and family! Money well spent!!
Got my windows tinted at Xclusive and they did a great job! They got the exact tint shade I was looking for and looks perfect. Would highly recommend there services.
Great people, great prices, great service. Got my windows tinted from them last year still looking as good as the day they put it on, no bubbles at all. Quick and easy process, willing to explain everything to you like tint laws, different types of tint and well as show you samples before making the decision.
I dont even know how to explain all that was wrong with my experience but they did chip my window and deny doing it and even though I proved it was them they refused to compensate
Awesome place and professional staff! Ive had my car detailed twice here. Looked brand new after both times!! The staff is very friendly and makes sure you are happy. I would highly recommend Xclusive!! I will be back!
We have no complaints whatsoever. They did a great job on my car and my wife’s car.
Honestly didnt believe some of the stains and grime in my car was capable of being cleaned. These guys had every inch of my car like it was brand new. I plan on going to them for all my detailing from now on.
Made an appointment on a Saturday at 230pm. Show up, doors locked, lights out, no one answering phone. Sign says open until 7pm on Saturday but clearly not. Thanks for wasting my time.
Only place in Louisville I trust to tint my windows. Bought a car out of state and Sheriff had me remove tint on the front windows in order to pass state inspection. I brought the car to Xclusive and asked them to match the existing tint and redo the front windows. Car turned out flawless! Did such a great job, I brought my new truck there to have front windows tinted.
Love this place! Professional, friendly, and easy going. They got it done in a reasonable amount of time, and started right on time in alignment with my appointment. The car looks phenomenal I love it! Highly recommend!
Had windows tinted. In and out very fast. High quality service at affordable price.
I have taken my last 2 vehicles here and will also take my next.They get you in at your appointment time and finish when they say they will.The quality of work is next to none!Easy to work with, quality work at a reasonable price....
Took my truck to Xclusive as I purchased the premium exterior truck/suv detail and they did an awesome job! They were very friendly and I highly recommend them. If you want a great detail job, look no further as I will be taking my wife’s car in to get the windows tinted and detailed. I will definitely be a repeat customer for years to come.
Excellent work! Cleaning my van was a task most people wouldn’t have been able to do. These guys took it very seriously and did an absolutely amazing job. I will be back!
I had tinting removed from my car windows. They did a great job keeping my car very clean. They worked quickly and were very professional. I recommend them.
Extremely nice, helpful and professional staff. I had my windows tinted here and they made the process so easy and I was more than satisfied with the results. Prices are good and I have a lifetime guarantee. I will use them in the future and recommend them to friends and family.
Got ceramic tint on my Maserati. The installer was meticulous. Took a few hours which is good because he didnt cut corners. Highly recommend.
I took my husbands and my car here for tinting. Actually, my MIL took them while I was on vacation about one month ago. We got 20% tint. My husbands car already had some windows tinted and they were able to bring then all up to 20%. Since we had 2 cars, they helped shuttle people around to get people and cars where they needed to be. Fantastic customer service. It was a surprise for my hubby and he LOVED it. Great product and great customer service.
Quality of job and workmanship a lot higher than other tint shops in the area. Would definitely recommend to friends.