Always available to assist and answer questions. Charlton Grant Sr and staff are the best.
Ive been a policyholder for over 30 years. Ive always received excellent customer service. Team Member Delores H is always friendly, very knowledgeable and professional. Whenever I have a question she doesnt have an immediate answer to (which is rare), she always gets back to me within the hour. I appreciate the great service I receive from the Charlton Grant agency.
So I called to get a quote for my new car, the lady was nice this is really not about this office more of state farm the company itself, she quoted me 432/mo for LIABILITY insurance for a 2017 model that is paid off, I do not have tickets or caused any accidents I am in the my late 30s, who can afford that? I called another company they quoted me 250 FOR FULL COVERAGE that is still high but more reasonable, the insurance companies are getting outrageous if it is the law to have insurance it should be a law on making it affordable PEOPLE PLEASE SHOP AROUND!!!
Deloris has always been amazing to work with! She goes above and beyond with excellent customer service! She is the BEST!
We have dealt with state farm Charlton grant office for a long time.My husband enjoys talking to Mr.Grant..Deloris is a sweetheart we love her.
Helped my Granddaughter get insurance right away
Delores hammel is awesome with customer care. Always goes above and beyond to meet all my needs any time day or night.
Very knowledgeable and helpful.
Kind of high but the cheapest place that I can find for my auto and renters insurance. But I like the employees and they have good customer service.
I have been doing business with Deloris Hammel @ Charlton Grants office since 1999 and I get the best customer service. Cant imagine working with anyone else - heres to another 20 years!!!
Weve been with Charlton since 1999. Always there for us and a true friend!
Great service