Valet is the best and easiest option when shopping at the grove. The staff is attentive and fast

One of the valet drivers stole a couple hundred dollars out of my car and the spare key to my Audi truck and a bottle of hennesy and two ounces of high end cannibis. Since the theft I’ve gotten bad service from management in handling this situation and rude responses from manny the supervisor. I can’t believe I’m being treated like this and I recommend that no one uses or trust their valet ever again.

I have manual and when I got my car back the whole thing smelled like clutch burning. I cant believe a place like the Grove wouldnt hire a better driver for their valet. I dont even know what to do if the clutch is now destroyed or worn through but this episode certainly didnt help. All this time babying my cars transmission is for nothing now. The guy said something to me in Spanish when dropping the car off but I dont know what he said. An apology maybe??? This was extreme upsetting.

For a hassle free shopping experience its great. Safe and easy

Im currently on hold being told there is nobody to address the GROVE VALET damaging my new G WAGON yesterday. Seriously? The epitome of bad service....actually its worse than bad service, its damaging property. We valeted at 2pm a blue chrome G Wagon went to a three oclock movie and departed approx. 5pm.Now I have to look at my dented spare tire on the back of my car every time I pull into my home.

They were nice enough to stamp my ticket. Coz apple machine was broken.

I have never been belittled in my life. I dont have any cash on me when i picked up my car however i had some quarters in my coin purse. I had $4 worth of quarters to tip the valet guy, but when i try to give him the $4 quarters he didnt accept them. He told me that he doesnt accept quarters. I felt so very bad that i didnt get to give him any tip.

Nice to go if youre ever in LA

They are great and very friendly.

Garage parking and terrible service never will I come here again.

They scuffed my right front rim and popped the tire and somehow are denying any responsibility! BEWARE !!!

Very good comfortable service

Very nice day on grove

Five stars

Fast convenient spendy

Very rude and dangerous valet servant.

Needed. Parkings a mess.

Nice mall

Good service

Wonderful experience

Average valet service.

Hmm

Absolute class!

Well