Great people that help those who need it most. They helped me and my husband get off the streets. I was 6m pregnant living in a car with my husband. Now we are housed on the way to getting our own place and our section 8 voucher. Thank you guys so much.

Currently helping me and my family! They are great at helping families. You must show up early & with your paperwork to be placed same day. They help with housing, & employment for those serious about turning they life around or tryna feed they kids.

Happy to say hopics has helped me and my babies have a room to sleep in I will forever be greatful for hopics and it’s wonderful staff that was so helpful when I needed someone’s help THANK YOU……

Some homeless people have work 6 days a week or 5 4 days a week even, how are we sopost to make it here on time if by 3:30 you guys dont take in walk ins AT ALL. NO SENSE.I COME 2 DAYS LATER AND THEY CANT SEE ME AT 11:35 BECAUSE THE SUPERVISERS ON JULY 29TH AT 11:35 SAY THEY R NOT SEEING PEOPLE ANYMORE!ITS EMERGENCY SHELTER I NEED ITAND THEY MAKE ITHARDHARD TO APPLY.DO NOT GO HERE.

Had to go to another location. Gave me the address with no problems. Very professional treatment and very COVID PPE friendly.

This program invited me in with welcome arms and provided me a place to sleep and a safe environment and my social worker is a very nice intelligent man and I feel safe to tell him anything.

Andre Baker had me come in after I told him I had just came in and they told me they couldnt help me. He made it seem as if there was some type of aid my daughter and I could receive and when we got there it was the same story. No help. Once confronted about the smoke screen he put up. It was all attitude and back peddling. They just use your social to keep getting funds but help you none. They need to be closed down. And im pretty sure 211 knows about all of this but still gives you Hopics information as a helpful source. What a shame.

I wanted to thank Ron Cortes publicly for fighting the fight for us Longterm HIV Survivors and keeping us in our homes. I know how much this Housing Specialist carries his many clients in his heart. I am forever grateful. Thank you HOPICS.

Whats the point of providing an email on the contact cards if you guys dont reply back? Went here for the rental assistance program, everything went alright and the case manager gave us a list of requirements needed to be eligible. I was given her contact info so I contact her later regarding our eligibility. I called and email several times and she never answers. Even of the receptionist told me that she never answers for some reason. But you guys do treat your own people better than others. What a SHAME.

A helpful place when you need help

Their great with helping families . They help homeless people with kids in any way possible as best they can . Its a process your not sitting there for nothing . Me & my spouse went there every day for 4 days spent the whole day there but they did find somewhere with a roof over our head including our 8 month old . We were getting discouraged but it worked out. Just have to be patient because they do help you .

They dont help no one but THEIR friends and they family... the community always get turned away...shut this one down

They helped my family and I a place to call home until we get a place of our own. Now we are one step closer to moving into our own place!

Wonderful place they helped me for a 1 1/2 in a motel room. I was homeless and pregnant with 2 children. Now Im in a low income working and very proud of how far Ive come. I can name a few workers that really cared and I appreciate them. Its not easy housing so many people on a daily but they come together and make it happen.

If your looking for help with housing they are the place to check out..

They helped my elderly and disabled mother keep her home and for that I am forever grateful. Our social worker Valerie was very understanding and helpful.

Some people want to help you some workers dont. They helped me with my rent for a year dont know how I wouldve done it without them. They even paid my security deposit and first and last month. For my new place. They definitely want you have your own but you got to want to help yourself.

This place is linked to the location on S Broadway, its services hands out vouchers for hotels and food. They are not racist or discriminating whatsoever. They were able to get a week hotel voucher and food for a white 69 year old male who has symptoms of dementia.

DIDNT HELP ME WITH ANY SERVICESKEPT TELLING ME THAT I DIDNT QUALIFY FOR SERVICES

This place is ok I guess I went hear 2 weeks ago or so met my case manager great guy. But as far as other staff members there at the homeless outreach department were very horrible, they talk about you and say horrible things to make person feel very bad and low about themselves! Very unprofessional and rude front desk person as well seems like the staff employees there pick favorites!

Katrina Johnson and Denise Ramirez are the two best workers they have there. They are not only there for a paycheck they actually are there for families and they treat you with respect. They are the best yes i said it.

What this organization represents is amazing. Theres a lot of homeless families in need of assistance. Just be prepared for an all day event and some of the staffs attitudes may be offputting but its all part of gods test. Gotta take the good with the bad sometimes.

The employees are very helpful 🙏😊

I SPOKE with Sharon. Intake call. I have to say, in these couple of months of making phone calls for different RESOURCES, she was so informative, polite, patient and very professional yet spoke at ease as she makes you feel...SHE REALLY LOVES HER JOB at helping others. I so much admire ppl that make this world a bit easier in hard times, especially when we need it the most. This Covid19, HAS not stopped ppl be a bit nice to others who feel helpless. NOW, I feel a bit more motivated, to make decisions during this Virus catastrophe. Thank you. SHARON! GOD BLESS YOU.

My life has changed due to this program my children were able to continue school and graduate giving us a chance in life not only did they help me with a home but mentally Im a stronger and positive person a special thanks to miss Rossie A and Danielle they saved me and my family

Wow this place is awesome. You just have to be patient. Everything has a process and this staff deals with unbelievable stuff on a daily basis! Just be patient and give them a break they are working for your benefit and trust me its all good in the end! Thanks Hopics you kept me in my home and for that I am truly grateful. God bless you all!

I am disabled and on dialysis and have section 8, I have been with hopics for 3 years, I have explained my situation to them so real times as to what I need help with, which is just locating and securing a place to live...you would think they would have resources that can help me. Although I do appreciate them letting me stay in a house for three years, its time for them to get on the ball. This is becoming ridiculous and now they are forcing me out.

They try to help you in any way they can

Its got to be the best help I have ever gotten for my Family in time of need .

I want to give half of a star. I am a family of 7, my husband and I and our 5 children been seeking help desperately. We are homeless and struggling. We try to keep our faith in God and stay focus on positive. But Ive been referred there twice in a month. And for some strange reason I left that place 2 times with tears in my eyes. They absolutely had no sympathy for us. My children are ages 1 to 8 years old. I think it may be who you know. Im not from here and I get treated like it.

I have the best case manager (Mr. Alexander Onodugo) with the right case manager on your team your rainy days are coming to an end!

I went there for days and never got any help ..i call everyday and still have NOT RECEIVED ANY KIND OF HELP WHAT SO EVER ..idk if i would recommend for the homeless.. staff doesnt do nothing for the people!

This places is terrible. The workers there treat the people in need of help very very very very bad. The staff gives you the run around for the help you are requesting and you can never get hold of the case worker. They are very very very very under staff they need to hire more people and get training on how to treat human beings. The workers/staff act like there better then the people in need of help. You ask my option there attitudes and how they treat people is in need of help. Any person that has nothing would be glad to wake up to a job. And hoping staff takes that for granted.

Lots of resources good help. Not crowded good customer service very clean I n the inside tables were clean good location to stop by .

If you qualify its a awesome program and helps you so much

Horrible customer service .. Mrs cooper is rude has no sympathy AND IS TELLING PEOPLE THEY DONT HAVE ANY FUNDING AT THE MOMENT WICH IS A COMPLETE LIE.. Cristina was no help at all they are racist and discriminate people whoever funds this programs needs to be aware!!!

Thier Really Helping many Families And persons by providing a place for families to live while they work on fine tuning those skills one overlooks in the heat of the moment. On the road to being Homeless one never thinks it could happen, but it does and reality sets in and what really makes a person Greatful for the funding is that this agencie, Hopicks actually has all the resources that their piece of the funding can provide and they make sure that you know how, why how to not fall into this rut again .

Its a great program it is just a long wait. They arent very helpful when it comes to giving you information about the program or how it works. This is for the Family one on Crocker. I am unsure of how everything still works and have had no clue of what to do next. They do place you and your family the day you go.

Service is good. The people are friendly. Its busy at times. They offer great opportunities. Its just a bit difficult getting in touch via phone.

There was absolutely NOOOOOO professionalism with the staff (outside of the security, and the woman at the front window) there is completely no order or control partly due to the unprofessional way the community conducts themselves while awaiting assistance. (Slauson and San Pedro Location)

Great program I got in the same day

HOPICS is the BEST homeless outreach program they have in the South Central area! Make sure you arrive before 8:30 (weekdays) because its first come first serve!

Wastes your time for all the time u sit in the office. You have to pregnant plus be in a domestic violence situation and also lose custody of your kids at the same damn time before they can help you.. If you happen to be homeless and has kids but not in a dire situation ...you can forgetabout them helping you... All they gonna say is the shelters are filled to capacity.

The people that work here in the reception area are not very sympathetic...they are behind thick glass which makes it very impersonal for those needing privacy to speak... Im a homeless senior citizen who works and the run around they gave me was deplorable😳

This place is totally no help. Its always a lot of arguing and fighting and bickering. The older woman at the front desk who calls herself the receptionist is so bitter ugly and inconsiderate. the people here do not help you at all and make you come back every day to tell you the same thing!. If you want to be disappointed then come to this place

Dont waste your time they help no one

This place only helps the select few that marginally pass their strict guidelines. Its s tough rapid rehousing program to get into. I sure didnt make the cut

They do get things done for you and help a lot. Crowded location tho. They take for ever to get things done because of all the people they help. Kid friendly. Security guy that i saw both times is a bit rude. Lots of usefull programs

This place has good intentions but the worker I got Winston should be fired. I have been trying to get my landlord his money for 2 months now. I have a 3 day notice on my door now. I call and get no answer. Worst choice I could have ever made. This place needs to be shut down. I believe it is fraud going on here

HOPICS is one of the absolute worse run organizations I have ever seen. They are great for warehousing clients and putting them in potentially dangerous shelters with mentally unstable people but they are horrible regarding help to attain long term solutions to end client homelessness especially for homeless families. The staff is horribly disrespectful and unprofessional. Mothers with infants and small children have been told to come in for appointments only to find when they get there that the person who scheduled the appointment isnt there for one reason or another. Clients are promised phone calls from HOPICS staff regarding placement for temporary or crisis housing and the staff never calls. Most of the staff are very phony and incompetent. They talk out of both sides of their necks. They are doing whatever it takes to keep themselves with jobs at the clients expense. The staff at HOPICS are professionals at one thing, giving people the run around! There are mothers who go there every day, all day for help only to be strung along and disappointed. Many of the contracted organizations have clients who are going hungry and who are out of options to get out of being homeless. HOPICS knows that many of these contractors who run their shelters are slacking in terms of the help and resources that they are being paid government funds and donor money to provide but they cover for them instead of helping the clients. The staff at HOPICS and many of the contracted organizations and agencies that work with them seem to be struggling. So if theyre struggling how can they possibly effectively assist anyone else? They cant and they have become 211s dumping ground for homeless people, particularly homeless minorities. Dont let the glowing reviews fool you. HOPICS and their contractors are out to help no one but themselves! Please if you are staying at any HOPICS contracted shelters, and they are not fulfilling their contractual obligation, contact LAHSA immediately!

I recommend this place to any and everyone who need help with housing, A.A.. N.A., D.U.I. classes, mental health etc. They help with it all.

Been dealing with this place since December of 2017. Miscommunication, no one calls you back when you leave a voicemail. Staff doesnt give you the correct information. You constantly get the run arounds. You turn in everything they need and nothing happens. Hopics help who they want to help. Freaken 😢

Prepare to be there all day. Getting the actual help is almost nonexistent. People have left that place literally crying.

Waited for ever just to be told I cant be helped unless Im literally homeless, but why cant they help me before I become homeless that way I dont have to hit the streets with my 4month old newborn. ... Wow ...

I would like to know that this program works. Right now this programs looks like a revolving door. Grievance process jeopardize the clients safety. They place Homeless Women and children facilities that cause health problems. Id like to not be so cynical. I pray that they STOP misappropriating funds and much more. I want to believe that this Entity isnt a predator. Right now, I can say HOPICS has hurt me and my family more than they have helped. Im praying that the people who run HOPICS and ALL FUNDERS get to learn how much they are hurting the community. Veronica who runs Hopics should be subjected to what she is sending these families through. She isnt the only problem. The reverend who owns and runs the facilities for women and children who has made a good name for himself in the homeless community. He has a plethora of homeless facilities. These facilities are smoke, mirrors and revolving doors, lots of illusion of help. Ive been hurt, $500.00 stolen from me at the hands of staff. The people Hopics places these families in the care of program managers who are in the middle of their drug addiction. There are more than one that Ive seen. These facilities degrade you in front of your children and are non conducive to a productive mental health. Ive told hopics this. Why would they fix problems that are not problems for them? Ive had to remind staff several times that they are ONE paycheck away from being homeless like us. Hop off that high horse because you would HATE it if anyone treated you like how youre treating me right now. I am violated regularly by HOPICS and their sub contractors. I pray for you Veronica, close staff and your partnered staff who are doing our community poorly. You are hurting your very own community Our Community. Ive told your assistant this. I havent heard back from her or her staff after I asked to meet with them to discuss the issues at hand. You all should feel what you send these families through. You HOPICS, literally add insult and injury to being homeless. I say multiple prayers that Veronica will stop hurting our community with her negligence and ball dropping Entity. May THE GOOD LORD HIMSELF FIX THIS BROKEN SYSTEM AND ALL OF ITS REVOLVING DOORS. PROTECT THE FAMILIES THAT HAVE TO BE INSTITUTIONALIZED FOR BEING HOMELESS. Hopics is doing more bad than good. I pray that there are families who benefit and can handle the things thrown at themSandra Nunez.

Failed their mission statement. Send you to filthy and dangerous shelters they don’t help you move into permanent housing they don’t offer meals you get treated like peasants they split families up just horrible

I took my friend here and they helped her get a place., Not right away but in 2 months after being in the street for very long. You just have to be there super early 😉.

Waiting period is horrible but well worth it

Need any questions. Let me know. Dm me. Thanks. Peace. Love.

Hopics could careless about you and your family in a safe environment! These houses are fester for local gangs and the unemployed. No rules in place what so ever! People who work cant sleep or even get in to your room because so many people are hanging in the living room or stair wells.The unemployed stay up alnite and party. Many of these kids dont go to school. People let who ever they want stay you Never knw who is in the house. Prostitute straight out the house. When hopics do come 1 a month its @ night and the family who lives there just sends them away for a little while because they get heads up from local gang members across the street. But the biggest kicker of it all is there is No manager! The guy who comes and collects the sign in sheet is a pervert I have been here 6 months and everytime he comes he passes the adults and go straight in the room on kids. Did i tell you he is sleeping w the 18 year old in the house oh yeah go in her room for @ least an hour or more w the door closed oh we can hear.My son woke up to him standing over him and just staring @ him both times while he told me to sigh the paper work. Your wondering if i have told hopics? Well yes I have! Not the slightest bit concerned. They said that Cant be happening but No follow up they didnt let me file a written complaint so here it is!

These people talk to you like trash and barley help those whom really need to be helped! I dont know about other locations but this one is GHETTO and out of Line as well as compliance of this company/organizations true mission!

Ill be heading back Monday morning, I must believe that they will be able help me out with housing. smile

Went there 3 days in a row for nothing they did not help me at all

If your in a rough place in your life, and need serious help, these are the people with the hearts and compassion to see you through. They will go the extra mile too!!!

Very professional very helpful the five stars the customer quality Care

If you need help go there, they will help you

Excellent service they really out reach to help team work

Everyone is so helpful. Thank you Ms. Pearson, Mr. Galvez and Mr. Coronado

Went three days in a row 4 them to tell me they cant help me

They got me housing and furniture and provide clothing and other resources when needed.

Needs A Lot Of Work!!!! Takes Too Long To Get Things Done..

This place waste of my times to be homeless family they didnt even help me kids and still homless

So depressing...people need help this place make it difficult to get it

Want to go homeless

They give you the run around. I do not know anyone they have helped.

Best regards to come over and you have some time

Must have patience.

Its a process but efficient

I hope you guys know that they are funded by lahasa

Victor James is great.

They really take care of you here👍👍

If your really homeless they help you dont family homes. Come now before its too late

Great place to get help

Great organization for those who need assistance....

Wasted my time and gas to receive No HELP!!!

Took 90 days on waiting list for placement. Friendly staff. And we got a motel voucher for 120 days

TOOK A COUPLE OF DAYS, BUT THEY FINALLY HELPED MY FAMILY

Nice customer service, excellent FRT

Never help me out with my family:(

Hopics Ill be there for help and is wasting time

Wasn’t so helpful and I sat in their the whole time until closing

Packed but very sweet workers

I call and whoever is at the damn desk is answering and hanging up on my call. Super professional!

I don’t know

You can really get help or bring someone and get them housing.

Due not no how treart people in care in close the doors

Very helpful program when in need

Race and gender I think determines if they help or even ever try to contact or return calls. I. Sorry if your clients have been referred here.

Great help to the community

Meeting held here was informative