I got a gel manicure ten days ago. I do not live close to Gloss and do not drive but I paid to uber there from downtown because I heard so many good things. The manicurist cut me in three places but I did not want to get her in trouble so I did not say anything. I noticed some wear a few days later but left it alone. Now a ton of polish is peeling off my thumbnail and The polish on my pointer finger get looks like it is going to peel off next. I asked to have this fixed but they refused because it has been 10 days. I am really disappointed.Update: the owner said that they will fix the chip. If they do and there are no further problems I will reevaluate and change my review.

Mia is such a sweet, confident, and efficient nail technician. It’s my second time here at Gloss nails and didn’t have the best first impression but Mia guaranteed great service and did just that! She can do anything, AND with kindness and patience and that is what I’ve been searching for!!! Thank you Mia for such great service and designs!!

The worst nail salon in LA.My ongoing search for my permanent nail salon continues. Let me say that Ive been getting my nails done with dip for forever, I went here once and had the worst experience of my life! I would avoid at all costs. I got my nails done with Helen and did not listen to my requests, rushed me, and did a really poor job. She didnt use a gel top coat either, and when I asked why not she got snippy with me. Never had a dip set manicure where they didnt use gel polish! Thats not a big issue, what is was the quality of work. I got my nails done on a Friday and by Saturday night one of them ripped off (and profusely started bleeding) and two were cracked down the middle! With my thumb being particularly cracked. I went in to go fix it and the people that worked there seemed annoyed because I wanted all the nails to be redone (so the same issue wouldnt occur). Again Helen gave me attitude when I asked her to redo the thumb nail in particular because it was broken badly, instead she just superglued it and put two more layers of dip on my fingers. They look thick and awful! Not even a week after this fix the thumb broke off, as expected, and started bleeding everywhere... when I called they offered to fix my nails, but who would trust them after this experience?! Mind you, it hasnt even been two weeks since I initially got this set!! Everyone I interacted with there completely lacks customer service experience and are rude. With such bad service and poor quality, I will not be going back or accepting ANOTHER free fix. Do not go here, awful everything.

I’ve been to Gloss three times. Today my service was extremely rushed and the nail tech was very rude. This salon packs in too many appointments for the price point. There are plenty of other choices in the area that are cleaner and not going to rush you.

Go see Karen for the best gel extension chrome nails ever! This is 10 days later!

I have been a loyal fan of Gloss since 2016, and they never disappoint!Even in days like these where people need to be super careful, theyre sanitary and offer great options including outside to get the claws tended!I love my manicure and am so happy!

Ive had dip manicures done here 3 times, every 3 weeks. For the price ($40), ambiance and quality, this is the best nail spa for dip powder service Ive found. Ive had Eric, Christy and Jasmine so far and all of them were equally good. Valet is only a $1 (+ tip) and you can conveniently tip your nail techs over Venmo if you dont have cash.

I had a good pedicure, but the technician rushed the polish manicure, and didn’t do a great job with color, and I left unsatisfied. They are probably good for gel as it seems like that’s their main business

I love this place. Mia is the best technician who always does an amazing job.

This was my first time here and the staff is great! They greet you with smiling faces and make you feel very welcomed. Had an appointment with Tea; Shes very kind and friendly, offered me a Mimosa! 🥂 Tea is very gentle and focused on her work. She did an Amazing job on my nails...I will be coming back to see her!! 👍🏼👍🏼

Today I decided to do acrylic nails expecting quality of job because of experience doing my manicure and pedicure before here Pay to much for what I got . Unhappy with the result 🙁

Thanks Henry, my nails look Great 👍

I came to the salon for a manicure and pedicure. The nail specialist did an amazing job, I can not say that the quality was bad. What I was really upset about is that the technician asked me if I wanted to have my dead skin scrubbed on my feet which is usually a part of a regular pedicure and asked me if I wanted my nails buffed for the manicure and then after my services they charged me extra for both of those things. I didnt like that she didnt tell me it was an additional charge when she offered me the services and even though I didnt ask I think she should have made it clear to me when offering those services. Of course I paid but I will never return to this salon as they are not upfront with their customers.

Staff is very nice and accommodating ! Big place and very clean.

My first time. Summer did fine work on my nails. I had SNS dip. I did want a more natural color, not pink, but still it worked out great. I wanted a line across my nails which I had seen in a magazine, She explained it was tape and would peel off in a day or two. Instead, she gave me hand drawn lines. I was happy, and my nails lasted through holidays and travel to cold snowy states!

Quick service. Nice chill environment. Great workers.

10/10 recommend! This salon has the best service and technicians. One of the best manicures Ive ever gotten. Special shout out to Henry!

Love Gloss Nailspa! Great service. All the technicians are talented. Reasonably priced.

Love this place for nail art. It’s a solid go to.

This place is a gem that I almost dont want to Yelp it but to keep this place a secret forever....But I supposed I need to! ;-)The place is clean and nice. Price is affordable. Ken ( I think is the boss) and Brenda did my boyfriends nails and mine. Here are some pictures to share. #No Filter

Very clean! Loved their new updates, with temperature checks and no-touch options. The one place I felt comfortable enough to go to during this pandemic.

Henry from Gloss Nails really went all out.Thanks for the electric dipped nails and all the bling .you all never disappoint!😘

They were super kind and compassionate; they did my 77-year old mothers nails without an appointment, which we didnt know we needed. It meant the world to me the way that they respected her and made her feel special! My mom was very happy with her nails. The salon also was well kept, and there were none of those toxic nail polish smells that certainly cant be safe to breathe.

They did an amazing job on my gel, matte, and nail art for $50 which is a STEAL. My manicurist was very detail oriented and listened to everything i needed. Definitely going back!! Only downside is even with an appointment I had to wait about 20 minutes.

No wait turned into spending two hours at this place. Took littles to get their nails done and the tech didnt even allow for the first coat to dry, their nails were a mess within a few minutes because they didnt even put them in front of a fan. My friends nails were literally dripping laquer before leaving and even though we told her it wasnt going to dry, they refused to listen.

Hands down the best nail salon Ive ever been to. Annie, Summer, Niki, and Na are the most detail-oriented, wonderful nail techs. They are patient and somehow faster than anyone else around. I dont trust my nails to anyone else!

They never answer the phone. And when they do they’re rude and put you on hold for 10 minutes. Horrible customer service! Overpriced and not all that great this place has really went downhill in the last year. The parking situation is horrible and now they force you to pay for valet. You get there there’s available spots but the valet has them all coned off and you’re forced to pay.

I’ve been here 3 times now and always had a great experience. They are fast, super friendly, and affordable! It can be hard to find parking sometimes and they are busy but it’s always been worth it.

Best nail salon on the east side. Love you Nikki!

I had a really positive experience here: clean, efficient, on time. The main pedi lasted really well and they added a silk wrap that saved me from an unseemly broken nail at the star of the summer.

The environment is so great and the staff are nice, but my gel nails lasted less than a week ( 5 days exactly) and started chipping? This has never happened to me any other time getting my nails done gel. Yes I also used OPI colors and the tech told me she was using a top coat that would help it last longer. Thankfully they fixed which nails that were broken free of charge, but 4 days after the fix, my nails started chipping again. I tried to like this place because of how well it’s run but the gel manicures are just not good quality.

Loved it but i shouldve asked another layer of black because it didnt look as coated under some light. Nail art was great. Hopefully they dont yank off my acrylic and hopefully they soak them before hand.

It must have been a very busy time when I went. The energy was very chaotic. My technician seemed in a big rush. Another technician accidentally spilled nail polish on my bag and no one even slowed down to apologize. I had been following them on IG for a long time and was just overall disappointment with the customer service and quality of work considering the price point.

Summer did my gel dips and Carson did my rwd toenails. Great place, fab nails and my feet feel like butter

Lisa does an amazing job on my pedi. Its usually quiet and relaxing when Im there on a Monday. Im very particular about my nails and she does everything just how I like it, without talking my ear off. So I can relax in the massage chair and read my book. :)

What a disaster. Not only did my nailpolish cause an immense itch/rash over my entire body, but it also kept giving this chemical smell a week after I had the mani pedi done. Maybe because some of the staff wasn’t wearing gloves and gave the treatment with her bare hands? Don’t go here.

Awesome experience here- great techs who can do art & fun environment

Im a regular and I get treated like royalty! Always a great job and a fantastic massage!

Nice establishment and good pedicure. Did feel pretty rushed tho.

👎🏻👎🏻👎🏻😬The Customer Service is great, but, THE PRODUCT IS TERRIBLE. 1st, I had the dipping service (I didnt know that it would be soo expensive every 2 weeks), si got acrylic fills on top, 3rd time I went back bc they started to lift, was charged half price, mind you Im using Uber, NOW 6 DAYS LATER, LIFTING AGAIN. IVE SPOKE TO THE MANAGER AND SHES MAILING A CHECK, ILL LET YOU KNOW IF I GET IT....🤷🏼‍♀️👎🏻👎🏻👎🏻‼️‼️‼️

Rushed, no attention to detail, and so impersonal. I had high hopes for this place but it was not a good experience.

The service is great here and your nails always look spot on also getting waxed there is great eyebrows have never looked better

They are amazing Ask for Nikki or Tee. Relaxing atmosphere they take their time and the prices are very reasonable

My gel manicure chipped after 3 days. When I went back to get it fixed they were rude about it. Service was rushed, not friendly at all.

Great price and really skilled techs. They can do anything you ask.

Waxing and nail spa with friendly talented technicians.

First of all this says $15 for a mani pedi. I get there and when they ring me up the total is $35. I show the girl this site with their menu, and she says she doesnt know about this. Then when i give her $45 expecting my $10 back, she closes the register and says okay, so $5 each tip, your all done. Im never going back there. And the whole time Im there each of the workers are trying to get me to buy gel nails. This place sucked!!!!!!

So rude.....update your website.

Terrible customer service isn’t cute!

Great job!