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QuadraNet
530 W 6th St, Los Angeles, CA 90014, United States
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QuadraNet

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St
Review №1

Ive been a customer nearly ten years, so far my servers have been without power 0 minutes in ten years. I can not imagine how these guys could be better. Tech support are knowledgeable, reply quickly, and get it done right the first time.I retired from the computer industry 15 years ago, my servers and websites are a hobby, but if I was running an actual business Id still use them.

Ma
Review №2

Quadranet is internet service provider and very reliable

Wi
Review №3

From this address / internet they tried to scam and access my personal information without any reason. Be aware

Na
Review №4

Absolute worst company to ever use. If you are looking for a good DC with fast timely support, this is not the place. These guys are all outsourced and will take weeks to patch a cable to a device.

Fl
Review №5

I want to thank Field Service Technicians Wayne T. and Marc K for installing internet and phone service in my home. After spending around $1500 on the best tech guys in LA, who couldnt fix our problems or return our phone calls, The QuadraNet techs had everything working before they left! Thank you very much!

As
Review №6

The entire process from start to finish was a breeze. The internet speed, at least at our building, is lightning fast and the customer service is excellent. Neil was our technician and we was very friendly and knowledgeable. Highly recommend.

Ma
Review №7

Very happy with the installation process and service! My technician was reliable and efficient. Much gratitude to Marcus Blackshear for going above and beyond to make sure Im set up properly!

Se
Review №8

I enjoyed my experience at QuadraNet. JD was very personable and easy to work with. I wish you much success! I will be visiting soon to buy more.

Mi
Review №9

The QN support team has always been immediately responsive and helpful. They also quickly route you to their experts. Ive communicated with several folks there, and everyone has been knowledgeable, friendly, and quick. Although we presently have a small deployment, we still are treated like an important customer. Their networking team even optimized some routing to cloud machines to get better bandwidth than I expected was possible.

MA
Review №10

Corporate Colocation

Ma
Review №11

Horrible service provider. Due to an internal employee issue, they shutdown thousands of website and leave small business owners in a limbo. No sense of customer service or caring about others well being. Never would do business with Quadranet or anyone reselling on their network.

Mi
Review №12

Great company, ridiculous speeds for the cost (were getting 50-90Mbps DL and 180Mbps UL... our neighbor was gettting 700Mbps until more of us signed up), and Svetlana our tech was super nice, super fast, and super helpful.

Ba
Review №13

Their pricing is really good, and you get what you pay for.I have been using their service for 2 months now and I had 2 long outages already. The first one was because their storage unit was failing, I have not received the response for the second one but I really dont care why. I will probably cancel soon. If you need a system with really good up-time, you should look elsewhere.

Ky
Review №14

Working with QuadraNet is akin to being granted a wish from a genie. I had just moved into a new space and called them on a Sunday morning. A half hour later one of their techs showed up and got everything set up, I didnt even have a router at this point! When I got my router set up and configured my wireless network I ran a quick bandwidth test, 183.67 Mbps!! download and 201 Mbps upload! Simply outrageous, and for only 550 bucks a year!! Big shout out to Steve, the tech who helped me that fateful Sunday.

Da
Review №15

While looking for companies to solicit, they click on their AdWords ads to cost companies money in advertising dollars that should be spendable on potential new customers. I have proof of this through fastbase, a company that shows where visitors come from and how they got there.Very unethical and a waste of ad spend. I would never do business with these people.

Mi
Review №16

Terrible! It is impossible to cancel. They tell you there is place to cancel on their website under services that doesnt exist in Google Chrome. They wont take any other cancellation, email, phone, nothing. It is a scam and service is atrocious. Much better discount hosting places if you want the same level of service for half the cost.

Ce
Review №17

We have been working with Quadranet since 2007 and enjoying their services since the beginning. Both their support and sales team are very friendly and they provide state-of-art customer service. We have 3+ dedicated servers on their LA data center.

Pa
Review №18

Have done business with them for years as both a cage and cabinet customer. Great service and support from these guys. Focused on getting the job done for their customers.

Ni
Review №19

Nice. I am a customer for close to 4 years and no issues so far .

Da
Review №20

They dont provide proper UPS, and my server has been damageD by power shortage. As courtesy, they are replacing server main board but they have failed to replicate previous BIOS and RAID config, and the server os has been corrupted and RAID data might be corrupted. Even with that situation, they said, data backup is not their responsibility. but I loss all data from poor Quadranet UPS and lack of knowledge. DO NOT BELIEVE THEIR UPS ON CONTRACT. DO NOT BELIEVE THEIR REMOTE HAND. DO NOT EXPECT TOO MUCH. THEY ARE NOT TAKE ANY RESPONSOBILITY FROM POWER SHORTAGE. YOU SERVER WILL BE CRASHED EASILY WITH UNSTABLE POWER.

Na
Review №21

After being with these guys for several years now I can tell you that they run a tight operation; these guys go above and beyond to ensure their customers are taken care of; fast network, fast support, ..., highly recommended.If you want to check them out, Dustin is your guy, if you dont, you should!

Si
Review №22

Used services for over a year now. Very happy with both support, network quality and up-time.[ Edited]Quadranet was my first choice for hosting. After being a customer for nearly 5 years, I caught them charging me for a server that had been returned for over 6 months. Customer service quality has dropped significantly in the past year or so. Ive had tickets go unanswered and sit open for months.

Ch
Review №23

Was going to write a big long review! But I will keep it short!Their network and support is superior to any other provider in LA! If you are looking to expand your target audience to Asia Quadranet is the place to do it!

Br
Review №24

If you’re considering doing business Crissic Solutions or QuadraNet, I’d like to warn you about my experience with the company. After doing business with them for over two years they terminated the service with no notice of any kind. They did not provide backups or reasoning of any kind, and just weeks before assured me that my service was not part of their recent decision to trim some customers (I paid monthly for the service).It took them over a week to reply to my ticket and there response said only it was too late and that the service was terminated by the system. Luckily I keep my own backups and had already moved to an alternate provider.It’s clear these people don’t care about their customers or loyalty in any way, and they don’t deserve your business.

Mi
Review №25

Smart and friendly staff

Ho
Review №26

Worst Provider ever.... Had a Plan from CRISSIC, supposedly it was to cheap for them to keep me up, they TERMINATED MY SERVICES PREMATURELY erased everything and DIDNT REFUND ANYTHING .... They said that they EMAILED people this but it never happened... this is the worst company EVER... Tried to get the data back and nothing... WORST COMPANY EXPERIENCE. THIS SHOULD BE ZERO STARS... DO NOT USE THEM... They blame it on a POOR acquisition that was losing money! it is left to the CUSTOMER they dont even have the data anymore.What a load of bull...

Az
Review №27

Its like a hotel for data. A five star hotel. For data.

NJ
Review №28

Really long time to get anything done with these guys.

Su
Review №29

We have been with Quadranet for more than five years now. They have delivered on their SLAs, provided us good solutions and managed services for our system administration needs and proactively solved the few hardware issues we had. We are happy with their prices and services.

王监
Review №30

Good service, to recommend, always contact andrew@hsu maintain close cooperation, hope they will be more and more efforts!

Ry
Review №31

We are a fast growing PR distribution service. We were looking to move our infrastructure from cloud (AWS/Linode) to a hybrid of cloud and colocation. As part of our migration, we ordered a dedicated server so we can ensure the environment, network and support works for us. We had some technical issues but Quadranets support very promptly helped us out. Once we felt comfortable to take the next step with ordering our own hardware and colocating the server, Quadranet helped make this process very easy on my part. I was able to just drop off the server at the datacenter lobby, and the technician came down and the next day the server was connected. Throughout this process the Quadranet team from sales to support have been great! Looking forward for a long term business relationship as our infrastructure provider.

Ju
Review №32

They have good solutions and managed services for our system administration needs and proactively solved the few hardware issues we had. We are happy with their prices and services.

Ta
Review №33

Great service. Very nice guys.

Za
Review №34

Weve been with Quadranet a few years now and have appreciated the experience consistently. The downtime we have seen was mostly my fault, but the two times [in about two years) that it wasnt, we always saw a swift response with quickly following resolution. The dudes and dudettes over there feel like family. Albeit some strange distant relative who takes your money.Jokes aside, the team is great, friendly as could be, and always on point, even on weekends and evenings. The price point is great, and I wouldnt hesitate recommending this to anyone.If you want some great deals, talk to Dustin. If you like to talk about the dirty details of routing protocols, call Kate. Make sure you call Kate, she prefers the phone.ZachSwitch Data Solutions LLC.

Ma
Review №35

Were working with a lot of colocation providers and datacenters around the globe. Quadranet is just outstanding. Their employees are well educated technicians. Compared to other companies the Quadranet staff is able to use their brain and they are just awesome. Its so good working together with you. Thank you!

Fl
Review №36

Ive worked with Dustin Cisneros for many years and when he brought me to QuadraNet he promised to over deliver on reliability, support and has never let me down on that.Dustin has also provided me with very competitive pricing and our growth continues because of pricing and the support and reliability being delivered. Our customers couldn’t be much happier with our upstreams performance.Thank You QuadraNet! Well done.

Ve
Review №37

Been a client for 5 years. Lost too many clients due to the outages they have. They peers suck and connectivity to the world is still 1999. Do your home work, especially if you deal with voip run away!!!!

Il
Review №38

I started a business with QuadraNet back in 2008.It is quite a long time, so I can say with confidence QuadraNet provides excellent service, fast and friendly support as well as good prices.Definitely recommended for hosting in Los Angeles!

He
Review №39

I have been with QuadraNet for about 6 years, have used their dedicated server service, and now we moved to their server colocation service.Im very happy with their service, network is good and very fast for Chinese client.And I can always get a response within 5 mintues after opening the ticket, this is amazing, and their staff is very helpful and efficiently, especially Kate, he helped me a lot!

Ma
Review №40

I was a crissic customer. Quadranet bought them and shut it down without notifying me my VPS server was being deleted. I had paid for a year up front and had 7 months left. And no notifications of the change in service. I just want my data.Horrible customer service after the fact also.

Pa
Review №41

Have a dedicated server with quadranet, I am happy with the price and network. however their support is not that much friendly and ontime.

TM
Review №42

Never trust this Company, they will close your Account without even a notification, tomorrow will change its name again and resell your VPS to other customers with higher Price just as it did when it was named Crissic.Unless you are looking for temporary VPS for non serious work, Please be very very careful.

Ta
Review №43

An essential part of our operations. Have been with Quadra for over 8 years now.

Ar
Review №44

The company I work for uses Quadranets colocation services at Los Angeles for the last 2+ years, amazing support and amazing network. Tickets are responded to very quickly no matter what time of the day. Looking forward to our 3rd year with Quadranet this year. By far the best provider in Los Angeles weve used!

Ch
Review №45

I am a VoIP Carrier and have a bit over a years experience with Quadranet. The prices are competitive and the network good. I toured them before signing on and meet the team. I saw about 8 guys in the big building next door to 1 Wilshire giving them the same ping time of highest cost hosting on the west coast. There have been problems but i get quick support. Adam is my preferred rep there. I called him to set up and change servers every week.

So
Review №46

Boxintense have been colocated at Quadranet LA for almost a year. Dustin, our account manager has been nothing less than wonderful to work with, he has been providing assistance so we can have an optimized and efficient setup. Kate, the director of networking and facilities were also providing us with networking advise whenever necessary. Superior and reliable network, wonderful people and fast support, its more than what we expect from a datacenter. Keep up the great work guys!

Fi
Review №47

I used Quadranet for my non-EC2 hosting for over 4 years now. The pricing was very competitive, especially considering my companys high bandwidth needs, and we had many dedicated servers and load balancers with them. We had a wide variety of servers - compute nodes, high storage nodes, and even general webservers.The service was always top-notch, even when we received huge 20+Gbps DDoSes, and their customer service responded promptly and fixed our occasional problem without issues, whether by ticket or the occasional late-night call. :)We used them to serve customers worldwide (about 150 million users of our software) and connectivity was always excellent no matter the country of origin.Id strongly recommend them for your hosting needs.

樱木
Review №48

We had used QNs service more than 5 years and QN have best service than any other datacenters .My US IDC career was begin from here and grew much.Even though QN not provide the cheapest price,but it always more worth than you pay.You can trust them and start your career from here.Thanks very much, QuadraNet :)

Ma
Review №49

We have been using space in the Telecom Center and Quadranets suites for almost 5 years. Kate, Ilan, and the team at Quadranet provide excellent value for money.Weve had tremendous uptime, always on support that can respond within minutes, and what could be seen as budget pricing when compared to buildings just next door. (That youre able to xcon into anyway.)We were so pleased with our service in Los Angeles that we expanded into Miami with Quadranet and are happy to say the service in that location is also excellent.Were looking forward to continued success with Quadranet in the coming years.

Ha
Review №50

The server shuts down without notification. What the hell is this?

em
Review №51

Really bad company, terrible support. Takes weeks to get anything done.

NJ
Review №52

We really regret using this company.

Ha
Review №53

Been using their service for past 2yrs. Havnt been disappointed so far....very knowledgeable support and network department and have often solved queries for me which would easily be chargeable by other DC.And John...

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72 Photos
53 Comments
3.7 Rating
  • Address:530 W 6th St, Los Angeles, CA 90014, United States
  • Site:http://quadranet.com/
  • Phone:+1 888-578-2372
Categories
  • Internet service provider
  • Web hosting company
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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