I have used Transportes Guzman for many years and never had a bad experience! Courteous professional and honest. I recommend them highly

Did not meet my expectations..need to ship in big boxes 24x24 or 30x30 I was trying to ship a small package.

I just picked up the box, everything looks fine, very very small front desk space but I think its better that way, only 2 customers can get in there,

Great service. My life savers to send medicine to our country prices are affordable

If you have not been here... come here. It’s not expensive. It gets packed so make reservations if you need a lot of space. They have drinks for adults too so come! There is lots of selection for sushi lovers so don’t double think it. The food isn’t the great but it passes my expectation for the price.

Slow delivery but nice and friendly service

Excellent Service. Keep up the good work! From a satisfied customer.

Quick service and cheap prices

They opened my box and told me I had to pay taxes for every item I had in the box two phones at 30dollars each plus 11dollars a pound having 4 pounds = 40$+60 in taxes= 100$ but when I called them to ask for prices they never mentioned they open the boxes. never happened before, now I will wait for my items back because the customer service guy said they opened the box and disposed it, how a mailing company would do this??? I have to call BBB to report this problem once I get my stuff back if there is damage/missing items I dont trust this company anymore.

I was thinking in shipping a car via King, but I am reading so many bad reviews. I am going to look for another transport with better reviews.

Profesional and ideal service for Guatemala, assure delivery in 8 to 10 days but sometimes it can take a bit longer. Do have restrictions on things you can send so make sure to ask.

I havent sent my box yet but when i do and it gets to its destination i will give a better rate. UPDATE: box got to the adress 2 and a half months after they pocked it up. Sent it on dec.18 got there in the middle of febuary 😣 everything got there nothong broke nothing stolen just took a really long time!!

The box was open and a lot of items were stolen. 😭😌

It is the best so much traffic it is worth it

Terrible service! Some of my items were stolen! Never, ever, ever use this company! Worst company in the world!

Customer service is very horrible, I called several times to his office in down town Los Angeles and the senhor who answers is very rude, ignorant. Answer if as one is taking time away and does not give training to the client. Several times I have sent boxes and my shoes and clothes have been stolen.

Regular service does not let customers use the restroom. By law it must be available to your customers.

I dont know the place

The worst parcel company! Please do not send your boxes with them. They never give information and only waste your time! I sent a box and I call every day to ask and every day they tell me that tomorrow ya my box is almost 3 months old and should have been delivered!

Very good place

Do not send anything in this place they say they are express and they are pure liesI sent a package that is more than a month old and it has not been delivered supposedly It arrivedfrom 12 to 15 daysWhen I call to ask what happens that where is my package they just hang up the call and they tell me to wait for nothing professional 😡😡

Excelent service

This company does not deserve a star for liars trancers. Very bad experience sending a car with them. They do not give the correct information to steal your money

It is the first time I have sent a box with them and the last. They opened the box and two new pairs of tennis shoes were lost, I spoke to the office that is in Los Angeles California to get the report and the answer that they gave me that the person in charge of the business is not there to call Guatemala that she A.R was in Guatemala

Very bad experience the first time he sent three boxes around here and they only gave me two and they were two weeks late with the other box or they have not given it to me separately, they open the boxes and break things and put them in disorder, how sad that only God knows with what sacrifice does one make things so that they are like this

Trustworthy

They are thieves if all these testimonials are good for a good demand

I never mandarin for those transportsGuzman transports are rateros. Apart fromCharge me. I approve. My boxMand. Many things the box never arrivedWhen . I went to the office they treated me very badlyThey told me there is sir. You claimA box ? Cars are lost and good if it was lost. Nothing we can do that was l. Answer they gave me and they are lies that reach othersPrices to the mand. TO EL SALVADOR AND THEYNNOLLEBAN FOR OTHER PAICES

Bad experience, few valuable things are stolen, they are unconscious

The experience that I had with them that they told me that in 6 working days I would stick a document that I send and I do in 3 days. Very excellent service

Heart I say look elsewhere Im not qualify or anything. But I sent a box to the gift Guatemala told me the price but never told me that they were to leave my house in Guatemala had to pay more. But thats the least of the open Avia box. We realized that things were missing. They are material things but one makes a sacrifice to send them something ala family and for these you are paying extortionate and even do what they do very bad service apart ... God bless ...

Excellent service to Guatemala. I have sent packages, documents and medicine with them and they have never failed me so I highly recommend them.

Very bad service are a few liars design a date for when they deliver the boxes and is not sierto also when you talk to ask you answer wrong the boxes never arrive on time and then in Guatemala you give a mumero to give you information and never answer a disaster with these people

I have sent several boxes for years and I had no problems but the last 3 were arriving and we noticed that some things were missing, but in the last box that we sent a few months ago, 40% of what was sent was missing. Please understand the customs if you check it. true but things are not stolen maybe something small but not shoes, clothes or electronic devices. What a sadness that they do not care about losing clients, there is no one to trust until now my only option is Nice express. because with Guzman no more.

I have been using your service for 6 years and I find the service fantastic. Very thankful!

Good service, they tell you that it arrives from 4 to 6 weeks and thats right, I have sent several 30x30 boxes and they have never been opened, I am from the north of the country and even the municipality take the box to me, thank you and keep up the good service.

I HAD SENT FOR YEARS AND THEY HAD OK SERVICE BUT NOW, VERY BAD SERVICE, THEY STOLE THINGS, THEY BROKE THINGS AND THEY DO NOT PAY BACK, THEY PROMISE YOU THAT THEY WILLREINBURSE BUT THEN THEY HAVE EXCUSES TO DO THE RIGHT THING. THEY DO NOT HONOR THEIR WORD. YOU BRING 10 POUNDS AND THEY CHARGE YOU FOR 12 LBS. I BOUGHT A NEW WEIGHT MACHINE AND THEY DID IT AGAIN. THEY ARE THIEVES AND LIERS !!!!!THEY HAVE BECOME SUCH A BAD COMPANY, TAKING ADVANTAGE OF EVERYONE !!!!!! I I DO NOT RECOMMEND THIS COMPANY TO NOBODY AND KING EXPRESS REMEMBER ... WHAT GOES AROUND COMES AROUND !!!!!!I am very disappointed with how the quality and service of this company have decreased, I have sent shipments for years and it was good service but this year they have let me down. A couple of times they charged me 12 pounds for multiple shipments when I had weighed them and it was 10 pounds. In this last shipment, broken things arrived, some blouses and makeup did not arrive. I sent it in a bag and in Guatemala they received it and transferred it to a box where it was emptier. I sent the clothes in special sealed Hefty bags and these did not arrive, they opened and stole and then they tell you that it was customs and that when they received the things they fixed them and my friend who received the box told me that the things were thrown as if they would have thrown them away. They apologize and promise you a refund but they are false promises, then they get rid of their great responsibility. I no longer trust this company and I do not harass anyone, they are not professionals but thieves, they do not realize the efforts that one makes to make these shipments, not only the expense of products, the cost of shipping but also the distances that one drives to bring this to the premises, they do not value anything they are false. So I advise you not to waste your time with this filthy agency and look for another means to send your packages, because this company is no longer reliable.

Very grateful for their air services. We send merchandise to Guatemala to supply our store with clothes, shoes and accessories and I arrive without delay the next day. It was our first shipment with them and we will continue to send with this company from now on.

Helpful and helpful staff.

Contract your services to send my car and several boxes because I am going back to live in Guatemala and yesterday they delivered the house to my house in Puerto Barrios and I am already walking the car that they took me. Needless to say, I am delighted with your service. I recommend them to anyone who needs to send things to Guatemala.

After trying several other transports I finally found one where my things are not lost. Good vibes with them I stay.

My parcel always arrives on time with them. Very satisfied with their services. Ten-year-old client.

We sent a box and THINGS WERE STOLEN, they take no responsibility. WHATEVER IT IS AND WHATEVER THEY SAY, IN THE END ONE IS THAT OF LOSS. NOT WORTH THE RISK.

Be careful with this company because they are thieves !!! They just called my grandmother to charge her 1,000 quetzales to be able to leave the box, watch out for the guzman transport company that is affiliated with this one and 2 other companies ...Becareful with This company because they are thieves .... they called my grandma in guatemala to charger her 1,000 quetzales to deliever the box ... besides that they are the same company with transportes guzman and another 2 more fake company

Last week I sent some very important documents to Barillas, Huehuetenango because it was for an appointment at the United States embassy in the capital. the papers arrived on time and thank God they gave my niece a visa to visit me in Nebraska. God pay you for such good service.

Very very bad service very very badly we sent a box to guatemala he arrived almost two months and they took out many things of value to him the manager blamed customs and they no longer check the boxes so bad service I never nomandaria ever less documents ever

The worst delivery service ... please my people dont trust them in Guatemala they say and promise one thing. That your package will be sent to your address. And when they arrive in the United States. They call you and tell you that you have to go and pick it up. Please if you read this before sending something for this service, believe me, you will thank me. Also the man who works here in the United States offices. He is arrogant. Pedant and the only thing it does is give you a shout when you try to explain what they said to your family in your country ...... please think it over before using this service ... DO NOT RECOMMEND IT DO ... Oh and another thing in Guate they tell your family that the package arrives in three days and that is not true either ... they take more than 8 days and apart you have to go to their offices ...

They are thieves $ page to whom and In Guatemala they do not even want to give my box because my friend does not read he wants to pay $ 100 What to see they only charge who care race I am Chapin send me megor with another thieves

His staff is very friendly because they helped me to lower my car box and what I sent to my ducks came all without news God blessed.

Hi. Send merchandise you buy in Los Angeles using your services. I sent clothes, shoes and accessories and they put them in my stock in 24 hours. now I can stock my boutique faster thanks to your services

Please stay away from this company crap, they give a terrible service, they lie to the consumer, I sent two packages to Guatemala so that my family would pick them up at their offices there and thank God I did not give my family address only the number of On the phone, the first package was delivered to the first recipient the second they say they delivered it to a woman named Nuria Montoya that my family or I do not know, they wrote maybe a fake DPI and the packages contained wedding invitations was not worth anything that they need or could use.Please do not put your personal information or put your relatives at risk in Guatemala by using the services of these irresponsible people who only charge dearly for a package that does not weigh even 1 pound.From experience I tell you it is better to pay DHL, Fedex or UPS than to use these people who do not care about customer service.I report them to the Better Bussines Bereau so that Paqueteria Express is registered of the bad service and irresponsibility that the employees handle.

Poor service send a box and it takes longer than the promised time more I have to pay 3,500 quezales more to deliver it I do not recommend this company

I and my family have used their services for a long time and the last time I was SURPRISED when a graduate from Gutemala gave us her account number to deposit 3,000 quetzales since the SAT is supposedly charging that tax. The strange thing is that only things used ivan, the only thing new is a bicycle of 70 dollars and other things for Christmas, which did not exceed $ 270.00 dollars. Now the said lic. Tarazena does not answer calls. Maybe I intend to keep the merchandise? CARE NOW THEY ARE BEING RATS.

Thank you very much for the documents that you sent me to Guatemala. God bless you always

I just want to know if they have an office in Puerto Qetzal in Guatemala. Is that I plan to use your services to send a car

Horrible and disappointing experience with the delivery of air parcels uiI was a faithful client For a long time and in the past I had delayed my 8-10 Box shipments but I never keje Well it was a Box nothing urgent and 1-2 days late In express parcel but it has been more than 15 years since I sent a package For which Pay By pound or express By plane and to this day it does not arrive; Let me share some of the ridiculous excuses that have been given to me first that the plane got lost and that it stopped in Mexico to be repaired. By logic what they do is pass the load to another plane; but not according to them it stopped Customs of Mexico; 5 days later he called and it turns out that he was stopped by Customs because someone sent sensible surgical material would stop only that correct package; 5 Days later that Ivan contracted HdL to take him either 5 Days later than in Guate Customs At last😓Ah but they believe Next day they did not deliver after 4 So one Day more; Next day and they believe that Customs made a mistake in the policy; and maybe in 3 days; My theory is that they charged me for an express delivery and sent it by sea here and in China that is called SCAM because; When I ask them in the office why the Owner does not demand from the company where he sent the parcel, it turns out that it is not because he loses it 😱 How they will believe that he has every right and Ke The reputation of his business and the discontent of his customers then ask what Customs of Mexico is to see if I can call and it turns out that they do not even have that information only the processor😁Please !!!! It is sad to realize when we want to see the face of fools to consumers; community council that wants to send their packages By air, do not take risks with this company, look for options; more to the countrymen who send medicine Vitamins or vital matters such as strips to measure sugar To give an example do not leave them stuck and frustrated waiting for something that urges them; I am not one of the people who likes to put any company in a bad way but 20 Days For an express package Please and the worst of the case It is that not an apology and Wash their hands with the excuse of Customs I realized that several Its been a shame not to read before The reviews; You have to report to the consumer protection office to take into account and control This kind of scams to the Central American community .ah because to settle accounts you do not get a receipt that verifies that your package was put in the plane or any kind of how to follow up (tracking) where your pakete is safe because one trusts them and is under the shield with which they protect themselves to deceive us and not be responsible for anything; Be very careful and if they were victims, make a complaint to the consumer protection office so that there are several and if the process is faster 😁; Blessings to all countrymen

I sent a package from Fresno to Guatemala City I sent the package on July 25 on a Monday, they supposedly told me that the package was going to arrive between the first and third of August, thats fine, I said I paid for the package and thats how it was because they decided not to say nothing until Thursday, August 4 When I called that the package was stopped in Mexico because of another package they stopped all shipments how is it possible that they can stop all packages Yes just one only one wrong? and how is it possible that they can give a date and then find out that the packages are stopped and not give this information to one who has already paid for the service? p Today we are on August 9 and the package is still in Mexico and one Call King Express parcel and the woman who answers the phone gets angry and tells one that she does not know with a bad character she is offended .... because she gets angry if they are the ones who cannot tell one when these things happen? Especially when it is not a matter of fixing from one day to another but it will last for days or weeks because even now I do not know when the package will arrive to my relatives in Guatemala! what a bad service if there was the option of putting them a little Star That is the one that I would choose for employees with bad character for not notifying me the day or the next day that my package was retained and for nowadays not to give me news I have to be calling to find out whats going on with my package. and so they do not give reimbursement or credit so that one may think of them to send something again, I doubt that I will use this service again because they do not serve any luck to those who decide to send a package to Central America or Mexico because with This experience that I really had, I tell you what a bad service ...

Medicine for my dad arrived well and quickly to Zacapa. God sell you for good service.

I definitely do not recommend this place to send or receive packages, King express staff is not effective and they are very negligent with packages. They sent me an envelope with a document from Guatemala to San Francisco and when they received it in Los Angeles on Tuesday, May 3, 2016, they called me to make the deposit with the amount they required, I made the deposit practically in the same moment and I called them, they didnt even ask me the deposit number, I asked them when they would send me the envelope and they replied that the next day they would send it and receive it on Friday, today is Monday and they didnt answer me When they finally answered they said they didnt have the information and they would call me which they didnt do until I called, in the end they hadnt sent yet! Very bad service and late!

These people are some lafrones of first use their services for a shipment by plane in November 2015 and they never delivered my packages I have had to resort to legal methods to hope that some pirates respond somehow these people the worst in shipping service

I send with them clothes and shoes that I need for my store selling womens clothes in Guatemala for 2 years and always everything perfect. Their staff is very friendly both in Los Angeles and Guatemala, I highly recommend them.

Mama sent us our Christmas premiere with King Express and came just this Saturday. We were nervous because everything is too late for this time but there was no problem. Mama asked us to put it on the internet because her service is very good and deserves our support.

A long time ago I used them to send letters to my family in Guatemala from New York but I stopped using them years ago and now that I needed them again all the offices were closed. I searched the internet and found them but only with an office in Los Angeles. I called them and they explained how I could do to send my package to Guatemala. I decided to take the risk and send my package to his office in Los Angeles, which appears on his website. In a week my wife already had the package in her hands. I am very satisfied with your services because everything happened as explained to me and everything was very easy.

I always send a box for my wife and my children in Patzun Chimaltenango and they never looked bad. Their service in Los Angeles is very good. I live in Van Nuys and they pick up my boxes and send them to Guatemala and sometimes if I dont have money here, my family can pay for the shipping in Guatemala, thats why I always send with them. God bless you and set you apart from all evil

I just sent a very heavy machine with its air parcel and arrived without novelty. He urges me so he cant wait for it to come by sea and all good blessed God. Its cellar is very beautiful and easy to access by the roosevelt or the peripheral ring.

DO NOT USE THE GUZMÁN TRANSPORTATION SERVICE !!! They stole many valuable things from our package from Guatemala and they didnt care when we went to report it. The people who work there are cheeky and talk to you in a rude way. Do not give them more service because they continue doing evil.DONT TRUST OR USE TRANSPORTS GUZMAN !!! These people are scumbags. They robbed many things from our package to Guatemala and when we went to report it to them they rudely showed us that they didnt care. Please dont give these people anymore service and stop them from getting away from more crimes.

Too bad they dont have an office in the Antelope Valley because I have to go to Los Angeles to leave my box but with the good experience I have with them I would never change them even if I have other very close transport here. My boxes have always been delivered to me well and the people who attend here and there are very friendly. My wife always carries cards from them to distribute among her friends because she has a lot of confidence. Your air service is also very good and I take the opportunity to send medicine to my father who lives in San Marcos.

And sent boxes with other tranportes that have only caused me damage because my boxes have been lost instead with guzman I have sent until livingston and so far everything cool. Health

My car arrived in perfect condition. very thankful.

To all the people who have commented and robbed them in Transport Guzman, I invite you to file a class action lawsuit against this Company we cannot allow them to continue doing this to our community, they robbed me they also took the most valuable thing out of my box and worst of all, the box had guzman transport seals on it, and they are not responsible if the seals in the box are intact. Fortunately, I asked my family to record the moment they opened the box and I have proof that what I sent is not in it.

I really do not advise you to send anything for that company I sent my box and then I got it stolen there in Guatemala and they only returned 400 of my box think well if you want to risk your things that so hard we have to buy here My company is a very bad company and before signing look at the policy that says that only 100 will be returned from your entire box in case of loss

In May I sent two boxes to Guatemala with Guzman Transport and my things arrived well. In another transport they lost my box and that is why I followed the advice of a friend from work and thank God everything went well. I am very grateful to them and will continue working with them.

In December 2012 I sent a 30x30x30 box to Guatemala with Guzman Transport. It took three weeks to make the delivery to my family and all my things arrived complete and in good condition, quite the opposite of other transports I used before where my things arrived broken. I am very satisfied with their services and the good treatment they gave me in Los Angeles and Guatemala and that is why I will continue using them in the future. I have already recommended them extensively with my family and friends.

I sent a box of 20x20 it took two months to arrive ... apart from that it took so much to the box many things were stolen ... they are one thieves that nobody is responsible for the things they take out .. Definitely mind I am the first and last time You see that I am looking for this place to send things to my family ... that is why we are like that because we are among the same race among ourselves. They do not realize that sacrifice is bought clothes for the family of our countries and come these thieves in disguise that steal everything that is in the box ....... VERY CAREFUL !!! DO NOT SEND ANYTHING BY GUZMAN TRANSPORTS ... THIEVES.

I sent a 30x30x30 box, the same box that Miron Transport charges $ 300.00 they charged me $ 160.00. The service is excellent, my box took a little over a month but not because of them, it was because in Long Beach they were on strike, my family was happy with the service they provided and everything arrived intact !!!!!

I like this place your boxes do not open and they are very friendly and they arrive safe. If I recommend it, I have sent several times with them and in Christmas time they arrived well in time ... I am satisfied with them and I am still with them. ..

Trash of place send a package via air on 08/11/15 and today is the date that does not arrive.I hope that legal advice helps me to pack my things

I sent a box, it took more than a month, and I got rid of things, from the bottom, they are not reliable, I do not recommend them.

The worst parcel service are thieves

Packages do not arrive in the time that they say according to 10 to 12 days. Customer service is lousy. The shipment we made takes over a month and hasnt arrived and didnt even weigh a pound. I do not recommend it at all because the experience has been bad.

My car arrived in Puerto Quetzal in two weeks and without any blow

Very good transport service

Are shipments made to Honduras?

What they charge is very expensive