user
ServiceMaster Fire & Water Clean-up by 247 Restoration Team
3233 N San Fernando Rd Unit #3, Los Angeles, CA 90065, United States
Appearance
ServiceMaster Fire & Water Clean-up by 247 Restoration Team

Comments
Ma
Review №1

I can’t speak highly enough of ServiceMasters. They are experts at what they do and above all, are true to their word. They were a pleasure to work with at every stage of the restoration process and turned my worries into smiles. They were more than restoration professionals, they were guides on how to do restoration right. Every single team of theirs I worked with, from drying my home out to putting on the finishing touches were best in class. They earned my trust and never lost it at any point. I feel extremely lucky to have had them as my restoration team. Today my home looks better than the day I purchased it. Thank you.

Me
Review №2

ServiceMaster just completed work to totally restore my home after a major water leak. Zach and his crew were professional and diligent during the project to replace flooring, drywall, painting and cleaning. Everyone on the team was friendly and respectful of scheduling and personal property. Highly recommend!

Va
Review №3

Zack, came to help us out and we immediately felt that our house was in reilable hands. His experience and expertise in flood damage helped the restoration process easy. The crew immediately came and started remedial measures to stop the damage. Everything was being done promptly and efficiently. I recommend ServiceMaster to everyone with fire and/or water damage - these is no one better out there! Also Zack is a great guy with great sense if humor, so no matter how bad the damage is to your home, he will brighten up the mood!

Ka
Review №4

The team at 24/7 Restoration Team were very knowledgeable about our fire damage. Zach especially knew the ins & outs of the insurance process. The insurance companies sent out Adjusters to assess the damage. Zach knew both gentlemen sent by name and had an existing relationship with them. That was very helpful because it provided credibility to our claims and made the process go smoother. I would recommend this team 100%

ha
Review №5

My entire place was flooded. Water came out of the toilet and shower. They responded same day and came early morning next day and got to work. Unclogged the pipes and drained all the fluids so the plumbing is flowing like new. They caught the wall damage from water and fixed it right away. They cut up the drywall and brought in a machine to dry out the moisture. Within 5 days everything was back to normal like it never even happened. Very happy with the results and professionalism. Thank you again.

An
Review №6

Nobody wants to deal with the aftermath of an emergency. In my case, it was a fire and the emotional toll was excruciating. We were able to work with Service Master and they were miracle workers. They were able to clear the fire damage in a timely matter, arrange for the correct steps to be taken all while taking care of easing our worries and concerns. The employees were super professional and their work was clean and fast. I was so impressed by Zach and his team. He communicated with us throughout the whole ordeal and kept us up to date. I could tell that they were the right company to trust. He is an expert in this field and have years of experience and compassion which shows in his work. Already dealing with the aftermath of loss and fire damage, it was a bright light to have this company helping to assist with the removal. There is not enough praise for Zach and his team, reliable, effective, and simply put - great. If you hire Service Master you will not be disappointed!

So
Review №7

The team at ServiceMaster is phenomenal. They are so fast, professional, punctual and efficient. We were caught off guard when we had a leak. The leak was so bad it penetrated 2 stories of our townhome. ServiceMaster was able to mitigate the damage and preserve as much as possible and quickly facilitated repairs. In addition to that they provided such excellent documentation that my insurance had to problems covering my damages quickly. Thank you everyone!

Da
Review №8

What ServiceMaster did was nothing short of magic. When I discovered the leak in my daughters bedroom I was devastated because I knew it was going to be an expensive nightmare to fix. But they made the process incredibly easy. They came within the hour after discovering the leak and quickly discovered the source of the leak. The next day they arrived in full force and started mitigation and prevented further damage. They also documented everything so well that my insurance company covered all the damages. In short, ServiceMaster is very professional, punctual, and responsive. Traits you absolutely need during a home emergency. Trust me, trust them. Thank you.

Pi
Review №9

Zach and the team are professional, punctual, and awesome to work with. It is always under extreme circumstances that we get introduced to their team. In our case, there was a flood that damaged our unit, Zach came in to rescue with empathy, and help. I cannot say enough to the team for their heart and their services! Bravo!

Fr
Review №10

When your life changes overnight, you want a company you can count on. Service Masters is that company. Within hours of my problem, Zach met me at my home and helped me get started right away. He was reassuring, kind and efficient. He knows his stuff and wants to help, not because its his job, but because it will lighten the load for you. Zach even came to assist me with contractor meetings he didnt need to attend. Both he and Ara are very accessible. Most of the time, they answer calls and texts right away. And if they dont, they get right back to you. I had a great experience and appreciate how they helped me during a very challenging time.

Ma
Review №11

ServiceMaster guys are incredibly knowledgeable, diligent and professional. First, I’ve never seen a vendor before who shows up minute for minute on time. Second, they have amazing communication, explain everything in detail, help you explore all the options, follow up and always answer you calls. They have top notch expertise and advise you not only on the immediate issue, but holistically on the full scope of the project. They execute with speed, quality and make you feel like you in the “right hands” from the beginning to the end. I can’t recommend them any higher and gave their contact to all my friends and family.

Ga
Review №12

I had a water damage issue at one of my properties caused by a leak in the roof. I was able to connect with Service Master and had an appointment on the same day. The responsiveness was incredible. Service master sprung into action immediately. Ripping down the damaged ceiling and bringing machines to dry the water damage. All of this was done with a great attitude and minimal invasiveness to the daily lives of the people that occupied the property. Thank you Service Master for the incredible service!

Er
Review №13

I used ServiceMaster to repair water damage caused to the house during the recent heavy rains. They were prompt, very knowledgeable and very capable in finding any hidden damage and fix it all to look like it did prior to being damaged. I high recommend them. They are very reliable. They also were great at helping maneuver all the paperwork that the insurance and mortgage companies had. Don’t hesitate to call them. I’m sure you will be very happy with the results as I am.

de
Review №14

Techs os Service Master 24/7 team are highly knowledgeable, diligent and professional. They showed up on time, literally on the minute. They have addressed all issues, answered all our questions.They have explained the process to the tee and performed with great detail and diligence. They treated our home as if it was theirs, with great care and respect.I highly recommend them to everyone

El
Review №15

From start to finish they are first class, save the day super hero’s! Arrived within hours of my incident, and same day the ball was rolling.They have been, informative, kind (which is needed when horrible things happen to you), and just plain amazing!My insurance company suggested them, and I’m blown away. They have taken care of my family & our home. They care, bottom line.Service Master & Team, thank you from the bottom of our hearts for everything you saved, fixed and then some!If anything else ever happens, you know who I will be calling! Service Master!

Vi
Review №16

This company is very prompt with their responses. I contacted them and immediately got detailed information about my needs. Their pricing was great, and the turnaround time was even better. The staff showed up to my house on time, a few minutes earlier than the scheduled time, and were very professional and got the job done quickly and efficiently! I definitely recommend them to everyone!

Na
Review №17

This company is top notch! Absolutely amazing service from beginning to end. We recently had an unfortunate situation at our home that needed immediate remediation. I have never been so impressed with the high level of professionalism, organziation and follow through this company demonstrated. We are grateful for finding them and thrilled with their service.

Mi
Review №18

I am very happy to deal with very professional and knowledgeable company. They are on time and got the job done during holidays specially on the weekend. Thank you for your services I would highly recommend this company.

Ni
Review №19

I can’t say enough good things about this company. We were in a very stressful situation with our home being damaged; they arrived within an hour period of a phone call, and made circumstances very comfortable for us. Their professionalism and work ethic is impeccable. I would definitely recommend them to anyone who is in need of their services.

Ba
Review №20

What an amazing company. They did a mold remediation for us and were amazing. Prompt, expeditious, trustworthy and reasonably priced. I would for sure use them again and refer to friends and family 👍🏻

Ju
Review №21

This company was recommended by my insurance to attend my water damage. Received their estimate and suggested work breakdown and noticed some discrepancies. Few items to replace were downgraded, some damaged areas were not included into scope of work. I called and emailed them, just trying to clarify and ask few questions. Never heard back. Don’t waste your time with this company.After reading the owners reply : I left multiple voicemails without any call back, then have sent an email without any reply either. My walls and floors were wet, not an appropriate situation to be non-responsive. The carpet was later determined to be Not salvageable by subsequent floor contractors and insurance adjusters. Just another proof that MasterService Construction DBA ServiceMaster Restore lic #1041560 CSLB is not being truthful.

Al
Review №22

Thank you for quick, clean, professional service. It was much appreciated to experience such professionalism starting from communication and ending with execution. I will definitely recommend this company to my friends and family.

Cy
Review №23

When we had an issue, ServiceMaster was there within 2 hours. They were professional, courteous, prompt, and amazing in every way. At a stressful time in our lives, they were always there for us. The entire team ROCKS! If I ever have another issue, the first call I make will be to ServiceMaster!

Ch
Review №24

I highly recommend you use ServiceMasters, we had a huge leak from the second floor to the first. They brought in their equipment and solved the moisture problem in 3 days. Extremely professional workers who provide fair and honest pricing.

tr
Review №25

Recently my 90-year old uncle who lives in the Hollywood hills called in a terrible state because his washing machine flooded and he didnt know what to do. I live 80 miles away in Dana Point, but Insurance suggested we contact ServiceMasters in San Fernando. From start to finish, we could not have been in better hands. The manager was frequently on site; the crews were diligent and very understanding both to my uncles stress as well as keeping me updated when I couldnt be there. I received emails, phone calls, and if necessary, they always returned my calls in a most timely fashion. I never had to call twice, no matter the day or time. We all have heard horror stories about problems with restoration. ServiceMasters will do their very best to provide the very best white glove care!! Trudy Coutts

Je
Review №26

Friendly professionals who gave excellent advice in a timely fashion on a leaking shower pan problem. Though they did not specialize in my exact issue, they were able to provide a suggested plan and I look forward to working with them in the future.

Gr
Review №27

Great service very knowledgeable.

Information
59 Photos
27 Comments
4.8 Rating
  • Address:3233 N San Fernando Rd Unit #3, Los Angeles, CA 90065, United States
  • Site:https://servicemasterrestore.com/locations/ca/los-angeles/servicemaster-fire-&-water-clean-up-by/7-restoration-team-246744
  • Phone:+1 844-755-6355
Categories
  • Water damage restoration service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations