Very helpful - needed FD-258 ink fingerprinting and passport photos. Right on time for appointment, service was quickly rendered with competitive pricing. Side note, the building MR Fingerprinting is in is pretty cool! Highly recommended.
So professional and convenient! I got a quick response to my questions via Messenger online, made an appointment on the website. There is convenient parking right across the street from their office -- a gorgeous elegant building. The process was quick and easy -- and given the pandemic times we are living in -- I felt completely safe with all the protocols in place! This is my new go-to place for fingerprinting.
Very disappointed with the service I have received today. I came to this location because of the many positive reviews I read about them. The service I received today was incredibly poor. I had booked an appointment for 11:45 am today. I arrived on time. I am very understanding if I have to wait another 5-10 minutes to be seen even if I have an appointment booked. The girl made me wait 30 minutes to get my prints done today and it wasnβt busy at all. There was literally only one person before me. Not sure if that person was a walk in that she accepted before my appointment or if she simply has poor time management. Whatβs more frustrating about this whole experience is on their website it states that their appointment donβt take more than 15 minutes, to show customers their fast and reliable service. She came out and apologized for the wait but she still had me wait 15 more minutes. I wouldnβt have bothered with this review if the payment issue hadnβt occurred. PAYMENT ISSUE: I called beforehand so she can give me a rundown of how my Iβd have to pay to get live scan prints for DOJ and FBI, she told me that thereβs a $25 processing fee for their business and $49 for the DOJ and FBI. When it is time for me to pay she tells me the total is $92 if I am paying with a card. I ask her why if I spoke to her earlier and she told me it would be $74 total for everything. She said it wouldβve been $74 if I was just doing the DOJ scans, and I told her again that I mentioned on the phone I needed both DOJ and FBI. She brushed it off and said βIβm sorry I guess I didnβt hear that part.β I ended up using the 10% off discount on the Yelp page because I refused to pay a price I wasnβt made aware of, especially when I was given a different price over the phone. I paid, and I asked to get a receipt printed. She said they only do email or text receipts. I asked for an email receipt, she said she sent it. I wait a few minutes and I donβt get anything she said she sent it again. I wait more and I donβt get anything, all Iβve gotten so far is a text alert that the payment for the fingerprints went through. She said βokay will it might take 10 minutesβ. While I write this review, it has been 20 minutes and I still donβt have an email receipt. Now I have to call back and get a receipt. Iβm very disappointed. Whatever amazing service past customers got mustβve been with another employee.
As a paralegal, Im constantly going to various Live Scan locations with clients on a regular basis. MR Fingerprints is hands down my favoirte Live Scan location to go to.I have never had an issue receiving Rap Sheets at this location whereas other offices may leave out designee information. Clients are in and out within 10 minutes! Great professional service!
I highly recommend this place to get your fingerprints done. Mauricio was professional and really accommodating. He helped me with my Ink Fingerprint cards. Nice building
Great service up front and fast great prices.
Mauricio is friendly, professional and the reports generated are quickly produced in the same visit. Conveniently located downtown LA. Recommended for all employment and travel needs.
Fast, easy and good people!
I came to do my IHSS live scan at MR Fingerprints. This place is quick, reliable and friendly staff. I would come back for any fingerprints needs.
Its very hard to find anyone to do ink fingerprints in a LiveScan state. Thankfully MR fingerprints has you covered, and you can buy the fingerprint card from them. Very efficient and professional, not to mention affordable. Thanks!
Came for ink fingerprinting quick, easy and professional.
If you need your fingerprints done, please I recommend this place. professional, quick, friendly staff, and they know what theyre doing.
Thank you for being open while other fingerprint shops are closed, and law enforcement arent offering services due to covid.
Very quick service and very professional
Efficient. Excellent service.
Great service. Five stars through and through.
The quality of service was high as I needed to understand what would be delivered at the end of the process, and the Mr Fingerprints team had all the answers over the phone. Furthermore, the turnaround time was better than expected in that I got my printed FBI clearance in fewer than 15 minutes. Two thumbs up! Eric
Mauricio provided home call service to my elderly dad for fingerprinting. Mauricio was exceptionally professional, kind, flexible and patient. Its rare to find people willing to care about your individual circumstances, and Mauricio is that rare person. Im so glad we found this business and would recommend to anyone in need of its services.
I came to MR fingerprints to get my Live Scan and my background check from the FBI. The staff was very knowledgeable and the customer service its five star. The FBI expedite background check was quick and I was able to obtain my report the same day. Mauricio, the owner is very respectful and walk me through the process. I highly recommend MR fingerprints.
My experience at Mr fingerprints was superb. The customer service there was convenient, fast, and cheap. I had to get my fingerprints done for a volunteer program, i called around the area but they all had horrible customer service except Mr fingerprints. Mauricio answered all of my questions and doubts, hes very knowledgeable friendly and offered flexibility with my schedule. I am so happy i found mr fingerprints. Save your time researching and trust me I highly recommend.
Mauricio did a great job ππππ Really helpful and very transparent with the price on the phone ... The service was fast and with ease ... I recommend this place because by far they are the cheapest when it comes to Livescan services ππππ
I own a financial practice and we send all of our agents for fingerprints to him. In addition, Ive sent clients applying for jobs in the education field to have their fingerprints done. Mauricio, the owner is very friendly, professional and no hassle. The last thing you want is to go to a place with a crazy line out the door just to get this done and he takes all the stress and hassle out of it. I highly recommend him for individuals and institutions who want to use a fast, reliable and friendly service. He has a quick response time and excellent follow up.
If you are a busy individual and you need your fingerprinting done asap, then go to Mr. Fingerprints. Super convenient and quick. I recommend their services.
Mauricio at Mr Fingerprints provided great services! It was an amazing, efficient and friendly experience. Ill definitely go there from now on for the services they provide.- Julian
Highly recommend their service for their punctuality in providing my clients with fast and efficient fingerprinting. Used to send my clients to any live scan places to get their CAL DOJ for their legal proceedings but been sending all my clients to Mr. Fingerprints after a fellow attorney recommended them. Location is convenient to the courts which is a plus.Law Office of Andrew Park
Thank you guys for helping me obtaining my FBI background check. I didnt know it would take less than 10 minutes to obtain my record. I highly recommend MR Fingerprints for your live scan needs, notary and passport photo needs
Great service ! Came to get my live scan very great service I recommend this place. Staff is very amazing and welcoming! Thank you . (:
Great costumer service, very helpful by answering all my questions. I needed the FBI clearance report because it was a requisite for my visa in Spain. I got my report in minutes the same day at MR Fingerprints. they saved me a lot of time and money. thank you guys
I highly recommend MR Fingerprints, the owner is super friendly and helped me with my live scan. He is fast and his costumer services is fantastic.
I came to MR Fingerprints because I needed to get my FBI criminal background check, I came in, the owner was very kind and knowledgable and helped me with what I needed. It took 15 minutes to get my FBI results. Incredible. MR Fingerprints is efficient and fast. I highly Recomend its services.
As an attorney in Downtown Los Angeles, I send all of my clients to Mauricio up in MR Fingerprints. His work is extremely reliable, and I have yet to have a single complaint from any one. Highly recommend, great customer service.
Friendly staff was able to find parking easily in the morning and was very quick and affordable!
Very nice, pleasant, fast, same day appointment
Great service!!! fast and efficient! exactly what an attorney needs for his clients.
Really Great Service and competitive pricing. I would totally recommend Mr Fingerprints to friends and family.
Thank you for helping and the genuine advice!
Easy & fast process!
The service was quick and done efficiently and effectively. The rolling price was also fantastic! Would definitely recommend!