Very nice offices. Ray apologized when I arrived and internet was down - he was waiting on IT guy to come fix it, so I came back the next day. Other than the technical issue up front, it was a very smooth and clean process to get prints checked today. Ray is very professional. I had electronic FBI record less than six hours after my prints were taken (they said it would be 24). Thanks Ray.

After a lengthy conversation, (CA Dept. of INS), I spoke to Ruby (R.). This employee was so very helpful and courteous. I hope that you increase her salary, ( she deserves it!). We do not expect to receive such stellar customer service this day and age. 6/18/21 @1024(MST).

Great fast serviceRey was very helpful thank you

Trying to call in to speak to a human but keep getting VM and no one is returning my calls. The CDI is requiring fingerprinting but I need to confirm some items from Accurate Biometrics.

Worst place to get fingerprints. The technician taking the fingerprints was late.

Worst customer service.

Quick and professional service.Use their online service to prepare whatever service you are requesting and the process is a breeze.

Unprofessional and very bad customer service. They keep complaining about anything I ask. I mean they should be there to help people with their questions but that’s how the unprofessional do.

Is there another number besides Rays ? As his is never available to return calls or answer the phone. My company has been calling to get the results of my fingerprints for 3 weeks now!!! Very unprofessional.

I came here to get finger-printed for CMS. The gentleman was rude, short with me, and very unprofessional. I hardly spoke because he was so ill-mannered. When I left, I still said thank you and his response was yep. I would not return here if I could avoid this place.

Horrible customer service!!!