Horrible service, overcharged us and no response for refund. call to local office never goes through, always transferred to national office in Connecticut.
As an owner of several properties and a property management company Amtech has the worst customer service. Otis has bought out Amtech - we have few choices for elevator companies and Amtech takes full advantage due to no competition.
Cannot even find a billings and payment department about a bill.What kind of company is this? Always bad service already.
Horrible!!!! I wish we could do negative stars! Their technician Mike W. tried OPENING MY APARTMENT DOOR! I’m a property manager, and I was on the phone with a resident and this technician pounded on my door then tried to open it aggressively. So hard that the person on the phone heard it. The residents who live next to me came out to ask what was going on. They said the man sounded unstable and they were worried. Even better, when I called to schedule the service they were so rude I called to leave a complaint with the main office.
This company will not care about you or your business that requires elevators. I am a current customer of theirs and am currently getting out of my contract through attorneys under non performance and am sueing Amtech. I am a 100 room hotel general manager and have nothing but terrible headaches from dealing with Amtech. I have called several times to get a button replaced. This button is the up button to get all guests up to their rooms. They havent fixed it for over 5 months with multiple calls to dispatch with no call or no show. Left several notes for their regular service technician and tech ignores note. I have video proof, call logs and master copies for tech sign in and out log. I dont want anyone else to go through this and it affecting your business.
Horrible service. As a property manager, their service is totally undependable. I dont have this problem with other elevator service companies. Basic communication with the local LA is a challenge and there is no feedback unless I continually call asking for updates.
Not good elevator company. American Elevator Company is the best
Good place to work.
I call for an estimate and the lady was so freaking rude !! I didnt read the reviews otherwise I wouldnt call at all
Stay away this company! They tie you up with 5 year contract and endless renewal, that is hard to get out. They do not keep the promise for the discount and keep sending the invoice.