Got my first box on my birthday! Love all the wonderful goodies inside looking forward to the next. Nice little way to show some self love ❤️

I am writing this review for the fast, efficient and friendly customer service assistance I recently experience. I have been a Client with FFF for over a year and happy to say that I haven’t had a problem until this last shipment. I placed my message on their site of the missing item, they were able to respond within 24 hours and I was able to get a detailed information on what I needed to do. The client service representative was really pleasant and able to resolve my issue and explain the process, my expectations and any concerns. I am awaiting a delivery on the replace item currently thanks again Angela!

When I got my box and went to open it - I noticed it had already been opened. Thinking it was just fluke that happened in transit. As I opened the box it was obvious that wasn’t the case. I reached out to FFF mainly so they would be aware and follow up with FedEx.I was truly blown away by their kindness. I will always share the fun of FFF.

Its been 3 years that I have the subscription and I cant get it off from my back lol. Every year I decide okay Im just going to skip this year but then I just go right back and renew it. I dont think I have used any other skincare, bath and beauty products in the last couple of years after I started receiving really good products in this box. Definitely holds a lot of value and saves a lot of money. And customer service is another big thing theyve always been super duper helpful and nice.

I love my Fab Fit Fun Boxes 😍 and the best at letting me know when I can customize it. Customer service is very efficient and helpful when needed. Its like Im gifting myself and I also get to put some of my items aside for Christmas and Birthday gifts for others. I Absolutely Love Fab Fit Fun ❤️ The products are amazing and worth every penny, I highly recommend Fab Fit Fun Boxes 🤩

I was so excited to receive my mystery box! I couldn’t remember what I had ordered, but one phone call to customer service and the “mystery” was solved! Lol! She was able to look up my orders and reminded me of what I had ordered, and the mystery was solved! She was very kind and efficient, probably the nicest customer service rep I’ve ever spoken to! I give Gray a 10 on customer service!

So far, I love my experience! The products are really nice and exactly what I would expect and the customer service is very efficient and thorough. Shipping comes in a timely basis too! Loving Fab Fit Fun!

I was excited because I was getting I thought a box with valuable items for lower price. What I got was a defective item and no name brands and things cheaply made. It was a bargain box at$27 end of summer box but I felt it was bottom of barrel items nit a high end for less. I could make up my own box with more items at marshals. 🥺 I was very disappointed

Went from seasonal to Annual and LOVE THE PERKS!Also loved the anniversary gift I got for being a member for so long.

FabFitFun Customer Care has always been so quick to respond and take care of whatever questions I may have, or replace damaged items. Their staff are knowledgeable, friendly, courteous and very efficient. I cant say enough good things about this company, and Ive enjoyed being subscribed to this box for well over a year, I just love it, thank you FFF.

I will be receiving only my second box from FFF but I must say I have had excellent customer service so far since subscribing. I love the products and items I get, I wasnt aware of how short the window to choose and customize was but now that I have the app, I am hopeful that I will not miss another one! I did miss the second one but luckily caught it in time before my box shipped out and they were able to customize it all for me. There was one item that was no longer available that I really wanted but the item I wanted the most was still available and I was able to get it!! Overall, I love gifting this box to myself and I look forward to the future boxes I will receive. Definitely worth it!

FabFitFun is unbelievably fabulous!!! High quality products, personal, great price!! I am a new customer and I had an issue where I had to contact customer service. Customer service was quick to respond very professional and showed such care!! I am so excited to be apart of FabFitFun as a member!!! Thank you!!!

I reached out to FFF for a deficient item and they were very accommodating. I was offered the option to chose from a list of different items to replace the item. The customer Care agent I dealt with was very helpful and even reached out for a follow up. As per usual I am truly impressed by FabFitFuns immaculate customer care. Keep up the good work. 👍 BIG thumbs up to your team!

I reactivated my fff account and I totally missed the deadline to customize my box. I was able to communicate with them and have the things I wanted added to my box wishing 5 min. Super happy with the customer service and excited to receive my summer box. Was also able to get it on sale with the summer code. Happy 😃

I love FabFitFun! They have the most fun and cool items! The deals are amazing. Their customer service department is the best ever! They are very responsive and considerate. Please join!

I absolutely LOVE FabFitFun! Not only are the boxes amazing Everytime!! But their custom r service is the BEST!! Anytime Ive had an issue about anything big or small its always taken care of right away with NO issues!!! I 100% recommend trying them out, but youll get hooked!! :)

I have tried several subscription boxes. I still keep a few others but FabFitFun is by far my all time favorite! So much that I buy several Boxes every season. I have found many of my favorite brands from items introduced by FFF so thank you FFF for making my life easier and more enjoyable 💖 and did I mentioned the great prices ? 😬

I converted my seasonal membership to an annual. When I did, for some reason I was not able to customize my box. Fab fit fun contacted me and corrected the situation. They were extremely understanding and went above and beyond to help me. Thank you fab fit fun for making my situation perfect. I love this company.

Not always good value I always look with Amazon before ordering and almost always Amazon wins. Good customer service when you have an issue. However, I seem to always have a problem with every single order I make. I mean it gets resolved but maybe they need to double check orders before mailing out. Other than that cool stuff I normally wouldnt think of going out and buying or trying and I like that many are up and coming businesses and vegan friendly.

Part of this was my own fault. I moved. I thought I did the address change. The so called gentleman that moved into my former home, would not give me my box. A new one was sent out to me within a day. I had to check all my boxes. Thank you so much for understanding. Have a wonderful holiday.

I love my FabFitFun boxes! I’ve been getting them for 4 years now and I will continue to get them! Worth every penny!

Love the fun of picking out your own gifts and getting surprises in all your boxes. Great products and makes it easy to give as gifts.

I had an issue with missing items in my shipment and FabFitFun was able to replace those and let me know what to expect in the process.

Such a good subscription box and my first issue which was 2 missing items has been resolved without any hesitation 1 item is being sent out and the other was unavailable so my account has been credited. Super happy will continue to be a customer

Long time subscriber here. The boxes just get better and better. The products are useful and fun, plus I get to choose many of the products I receive. I’ve experienced exactly two issues in the years I’ve subscribed.Customer service efficiently resolved both issues in my favor.

First I like their approach. They approach you with kindness and yet professionally. their product is the best that I have ever used. I also believe that you get more then you pay for. This company is professional and caring. They really care about you and they want to know how their product is working for you. Jenny

Love this company, the products and the customer service in regards to caring about the actual customer. I will continue to have a membership based on all of this.

I’ve never tried the company before so I only wanted the one box. I really liked the items in it and it was a fun experience! I don’t think I will do the summer box for financial reasons, but also because in the ads nothing jumped out at me. I hope the Fall box is great because I would like to do it again!

My bf surprised me with a FFF Membership and I LOVE LOVE LOVE it!!! I LOVE surprises. Ill be receiving my 4th Box soon and I just realized that all this time I could have been choosing some of my products. Wish Id known sooner. My fault. I shouldve done my research but I was just so happy to be getting FFF. And, like I said, I LOVE surprises so each Box Ive received so far have been complete surprises. Im still very happy my bf decided to surprise me with a Membership.

Love FabFitFun!!! The customer service they provide it outstanding. You can get help with any questions ASAP!

Every time Ive had personal issues like forgotten password or residence change theyve resolved it quickly, efficiently, and easily. No hassle at all. Products are amazing followed by phenomenal customer service

I called fab fit fun customer service because there was an item missing from my box. They were extremely helpful and efficient and told me they would get the item out ASAP. I appreciated this excellent customer service and will be a loyal customer because of this!

So far my experience with FabFitFun has been good. The customer service is on point, tracking of my box is easy and up to date. The products have been great. I am subscribed to the yearly subscription and I get to choose all my items in the box, so I dont have any complaints about the items received.

I have been purchasing FFF boxes for several years and have always enjoyed the products offered. I am an annual member so I appreciate being able to customize my box and it seems they are continuing to tweek the program to offer more options which is also nice. I had a problem with a couple of missing items with the summer box, but an online chat with Britain in Customer Service was able to resolve the issues. I will continue to be a member and I am 70 and can easily find appealing products for women my age.

I look forward to getting every box! I would normally not purchase the treats that come because of the individual cost. It’s always fun, always a great value and always wonderful products. And their customer service has always been wonderful.

I always love the day my FFF boxes arrive!!! On only a few occasions I had to speak with CS. They were professional, helpful, and listened and explained very clearly.

I have been sent two boxes so far and have been very impressed with the quality of what I received. I just switched to annual and feel sure I will continue to enjoy receiving my packages. Who doesnt like presents...even if they are from yourself!!

Ive never been good at choosing anything girly especially face products. But with fab fit fun I dont have to be good at any of that. They give me selections and when I dont want any of the choices, I choose surprise me and I have to say the 3 to 4 boxes Ive received, Ive loved 95% of everything I get.Plus recently I had a delivery issue and their customer service representative was very quick to respond and helped me right away.

All my problems were resolved and I was at peace knowing my order was placed and the price was correct. I love fabfitfun!

He did a great job and was very efficient and solve my problem very quickly. You have a great employee!

Overall have had one of the best experiences from a business I think I have ever had. Great customer service, a real employee responds incredibly fast to email. You get a real sense they are considerate of their customers and take pride in thier business. So impressed and highly recommend!!!

Although I do find it hard to find information on the website, the chat option was very easy and they were able to cancel my subscription, for now. I will be back in the future once my health concerns are taken care of. I absolutely LOVE getting these every season, it has been such a blessing, so I WILL subscribe again once I can afford it!

It is obvious a lot of work goes into putting the boxes together and the products offered are brand names and very useful. You definitely get your moneys worth and then some! Thank you for doing this every season!!

The Spring Box with the extra box that I ordered was not fulfilled. The debacle that I had to go through and the way they shipped the only one box not two that was promised, was not what was shown on the commercials Ive seen. This box was filled with cheap products that you can find at 5 below or Ross Dress for Less. I was so disappointed. I had to call 4 times to try and resolve this. I can tell you that these boxes are not what they make it seem. Save your money and save yourself the headache. I cant believe the poor quality this was for the annual membership. I canceled my subscription. Ill go to another company that offers better products.

I just purchased a annual box. My daughter had given me $100 gift certificate for Mother’s Day towards it. When I tried to purchase online and use PayPal somehow the gift certificate code was omitted and I paid the entire amount. When I called in they easily took care of it by crediting my account using the gift certificate my daughter had purchased. Also it was discovered that I hadn’t any updated information so Customer Care waited patiently while I went through and did my survey.

My original order got lost during the fedex delivery and FabFitFun immediately reissued my box. They accidentally reissued my box more than once so I ended up getting multiple boxes of my order. When I called customer service to see what I needed to do, they told me I got to keep everything I received and do as I wished with it. Talk about amazing customer service!!

Im in a financial bind and sent an email and it was answered the very next day. I was impressed the turn around time with the response. The is a great place and stand by their products, Love my leggings for my self and my daughter which loved as well.

I am loving everyting I recieve!!! I get compliments on so many of them!

I love my FabFitFun boxes. Everything I have received has been high quality and was more than $50 that you spend on it. Im an annual member, not just 1 seasonal box. High quality skin care products, very useful, they have a great selections, and customizations!!! I have cancelled most of my other beauty box subscriptions but not this box. I have no plans on cancelling soon and with my fall items that I have coming (cant wait to get it)... I have no plans on cancelling on the future! They have great customer service that follows up with after to make sure your issue has been resolved. So all the items that I received have been great quality and their skin care items are great. Im using one of the cutest overnight bag right now... Many compliments... my husband loves when I wear the night gown that it so cute, modested, and very soft. My husband cant keep his hands off me when I wear it... He really likes it.My son thought it was a dress. Sorry cute. You get way more than you spend Everytime. I am impatiently waiting for my fall box which will have more than $500 value. Give it a try.#waytogoFunFitFab! #thankyouforFunFitFabboxes#IloveFabFitFunboxes #keepupthegoodworkGod Bless Everyone!!!

I called about missing item from my box and drake was great he reissued the item to be sent and he called back to check on something he was great, funny, and fast!

FabFitFun boxes are excellent. Always SO much value and, while there is a good bit of makeup/skin care, there is also many other items to choose from. Love it!!

Although my situation couldnt be completely resolved, your company was great in trying to do everything possible to insure that I got good service. And, you DID!Your customer service representative, LJ, kept in constant contact with me to update me concerning the ongoing process, and when she couldnt replace my damaged item, she was very gracious to make sure I received a refund for that item. The Laundress item, Denim Wash, was so popular with the FFF community, that it couldnt be replaced.Your company is so AWESOME in taking care of ANY issues, that you should give yourselves multiple pats on every service members backs!This is why I became an annual member... GREAT products, GREAT prices, and GREAT customer service!!! Thanks so very much! I really LOVE your company and trade ethics.Sincerely, J Cunningham.

I Love FFF and I use to Love the designs of the old boxes!! The colored boxes were AMAZING and such a great storage option!! I wish that they did a Butterfly design box for May (Summer Box) with it being Lupus Awareness Month!!!

Worth subscribing … pay attention to all the brands they offer through the shop as they can be unethically made/produced with harmful ingredients etc. but ofc wherever we buy products we should be conscious of how they’re made!I hope FFF can soon create a more curated offering of products that don’t involve white label companies or MLMs

I love fabfitfun, but I was shocked to find that there is no bonus for a member like myself when we send a friend a free starter box offer and they don’t cancel the ensuing membership. That is absolutely a successful referral just as much as the offer where I send a link and my friend would get $10 off & id get $15 credit. In the chat a Customer service rep told me the difference is that the starter box is free but the other deal costs $40 or around that. Well when a member sends the free box offer and the friend submits it, they are agreeing to become a subscriber unless they cancel so if they do not cancel then your member has done some nice marketing for you. Also most ppl like the starter box offer better, at least my acquaintances do, so I’d end up doing a lot of free marketing for fabfitfun with no bonus. I hope this changes in the future. On the webpage you say we get a limited number of free starter boxes to gift our friends/family as if this is a great deal for us, when in reality it’s marketing for your company. It is a great idea & I started with the free starter box, but why would we as members be particularly interested in getting our friends and family to join? Anyway I won’t be sending that offer out again unless or until we get some type of compensation if our friend joins or rather does not cancel the membership that follows. You don’t have to make this public I just want someone to read it who can understand what I’m saying & hopefully change things. Thanks so much!Esther Stach

Bernice was a very nice, helpful customer service rep and she made me fell relaxed during out talk

Had a great experience so far - customer service is actually exceptional. Highly recommend!

Every time I have had an issue they have taken care of it quickly and efficiently and their customer service is spot on. Also I love the quality of products they provide.

I had an issue with an order and emailed customer care. They responded very quickly and were able to resolve my issue with no problem. The customer care representative interacted with was so nice and helpful. I love the stuff I get in my FFF boxes. The value and quality is amazing! The add ons are just as amazing. I am so glad I signed up for this. It is by far my favorite subscription that I get. It is MORE then worth the money spent 4 times a year. I just wish I could get these boxes every month. Thanks FFF for putting together such amazing boxes! Keep it up!

The shipping alone kills me. how come to ship to the uk its $5 but to ship to alaska its either 8 or 13 depending on the price you spent.

Great costumer service Nate was really helpful. She took time to help me find out why I had not recieved my summer box. She investigated why I was still waiting, and she infor me by email why.Thank you Nate.

Fabfitfun had great value for money. I love their products and their customizations. My favourite part of it is the add ons. I have tried to many great products from them! They also have amazing customer service.

I had billing issues which stopped my order from shipping it was resolved and fixed in minutes with my order to ship within a couple days!!! Magnificent!!!

100% Satisfied with the product, price and customer service! I do refer to everyone I know!! Good variety of items like makeup, skin care, hair care, blankets, bags, dishes, jewelry, computer and sun glasses & so much more!

The old boxes were more secure. My box had a large hole in the side. I was concerned about missing items. Even though there were no missing items fff gave me a $10 credit for the inconvenience. What more can you ask for?

Im going on my second year of membership. I LOVE this service and look forward to each & every box. I have discovered brands/products that I might not have otherwise found. The value is outstanding b/c the retail price of some individual products can be considerably higher (often more than the complete cost of the box). The offerings & extra sales are so cool, too. The variety of products is amazing and ranges from personal care/beauty to hair to lovely accessories (i.e. jewelry, handbags/totes, etc) to beautiful/useful home products (blankets, serving pieces, picnicware).The couple of times I have had issues with faulty products, their response and resolution has been almost immediate and efficient.This is my treat to myself and it is well worth because I am worth it.

I recently returned with the annual membership and as a reward was sent a bonus mysyery box. The only thing i was interested in had already been opened and used. It was thrown out as soon as i discovered since it was unsanitary and frankly just gross.

I absolutely love the products and fast efficient delivery! As well as the personable and knowledgeable customer service reps!!

Ive had amazing experiences with FFF, Ive had a few questions along the way and have called customer service and they have been very polite and really try to resolve your issue.Theyre customer service is beyond appreciated!!

I love my boxes! Every box has so many amazing products! Well worth th emoney and the selection is always top notch!

Love the products and the customer service. Worth every penny.

Fabfitfun is so much fun and a wonderful treat to receive excellent products for a completely reasonable price. I look forward to the box and love the extra aspects such as customization and add-ons. A perfect gift for a special person if youre unsure what to get them but want it to be awesome and memorable.

Great customer services, and Iv been an old member almost 7 years. A++ highly recommend A++

They just need to label prices for add ons a little clearer. Other than that, they have great products with affordable subscription rates.

I dont like fit fab fun because u dont receive $200 in products for $49.9(

Chimney was fast to respond to my missing item, showing concern and apologized for my dissatisfaction. She was so great at resolving my concerns and she took care of the item instantly. Amazing customer service. Thanks Chimney!!! FFF is da bomb baby!!!

Overpriced and God help you if you try to cancel. Good luck.

They offer too many skin care products. It’s difficult to select an item from each category since there is often a poor selection. Summer box ran out of several of the items being offered within 3 hours of the customization being available. They did however apply a $20 credit to my account to apply to add-ons. Many of these items were also sold out. It’s a frustrating experience dealing with FabFitFun. Not the fun I was looking for during a very stressful and trying year.

I went on to rejoin. I realized that customization was over. So I called to see what could be done. I spoke to a lady named Lette who let me customize over the phone. She even gave details on the items when needed. Not only are the products great; my customer service experience was top notch. Thank Fabfitfun!!!

That only one of the best subscription services on the market, their customer service is unparalleled. Fantastic company to work with and I have loved every single box I’ve gotten from them.

I love FFF && look forward to my Boxes! My Everything Under the Sun Box went MIA at USPS 😭😭 The post office manager said that they have insurance, TBH it only would have covered a 1/3 of what I ordered 🤦‍♀️ But after giving FFF customer service all the info… they fixed everything!!! No mater the issue I’ve had, FFF is always very helpful ☺️The Best Customer Service… hands down!!!

I love this company they are very responsible and have great products and it is like Christmas every time I get a delivery.

I love my fabfit boxes. I always have add ons and so many things I want. Love the variety. And extra excited to be able to customize my whole box

I love FFF, however. After some investigating I discovered that I had two accounts (one had been closed). I was being charged for two separate accounts that wasn’t aware of. So, I cancelled both accounts. I’m not sure how FFF got my credit card information for the old account but I wasn’t happy. Sorry to let them go, I just don’t care for what occurred.

I didnt need to pick new items in a cart. I would like to receive the original startup box first.

I shared my problem that I had not received an item that I had added to my box. I had the item number and invoice to help and Adi took care of it in less than 2 minutes and understood what needed to be done without any further discussion of questions.

Highly satisified with the service I received from Harris. I called with an issue and he was very responsive in resolving the issue at hand. This is why FabFitFun box is the be subscription out there.

Thank You, FFF you are #1 in customer service! I recently had a issue with one of the items that was sent in my summer box. I reached out to FFF with my problem. They immediately return with a response that I didnt agree with. I did a questionnaire letting them know my dissatisfaction with their response. Immediately along with professionalism FFF solve the issue. Thanks FFF for being on point👍🏽

Your guy took care of my problem quickly and efficiently... he was very friendly and helpful as well.

Ellie is amazing and she was prompt and efficient and so cheerful and helpful. Great service Ellie. Thank you.

I had an issue and customer svc rep Carmela helped to get it resolved. It took several emails but when she was through it had been taken care of and I felt like the problem I had was resolved. Thank you Carmela for the excellent customer service!Sheryl

Fabfitfun has the best customer service system that I have ever seen they employ tons of people we don’t use answering services to deal with all of their business the people are very knowledgeable and friendly it’s a relief to know that there still somebody left who cares enough about people to actually employ them, And they do it well!I would love to work for fff.

I had an issue with items I ordered and paid for that were no longer available to shopChelsea from customer service resolved my issues immediately and also gave me a generous credit for my troublesI love my FabFitFun boxes and appreciate their great customer service 👍

This is the best subscription box I have found! Love FFF!

Got a one-year subscription for my daughter’s birthday and could not have been more disappointed with the box.

I love FabFitFun I have the whole family pick items they want and the add on prices are amazing.

Gordon was so patient with while I explained my situation and helped me with such a wonderful attitude towards me i I just wanted to reach out and hug him

Individualized service. amazing customer interaction

FFF are a great company, Riley my customer service agent was absolutely wonderful, she was so nice and talked to me like I was a human being compared to some other websites. Not only is the products are worth the money but they have wonderful customer service atleast Riley was great I’m sure the other people are nice but I spoke to Riley so she is the one I have to say is great, knowledgeable, and so nice. Thank you Riley

All businesses could benefit from learning professionalism, good product, quality, and most of all, FFFs customer service!! Its impeccable!!