Tbh at first I thought no way they are not gonna cash my check it was a large amount. They seemed to be very picky. However, I soon realized they where just doing their job. In the end they did cash my check and they were very professional and friendly . They made me feel welcomed and like I was their number 1 priority. The entire staff work great together . I highly recommend them .. thanks guys
My experience had started bad I was trying to cash my check but they had to verify first. They took so long to verify the check, felt like the manager that first help me wasn’t even trying or wanted to verify. Because when I went back and asked she didn’t even know where she left the copy or made sense on why it wasn’t verify yet. Second manager came in, she was very professional, and so helpful she verify my check in 5 min gave me a discount for the wait I had to deal with. Thank you once again Teresita you did a great job! Couldn’t be more thankful, made my experience at PLS so much better from when I first went in.
Maria Id amazing thanking you for cashing my check with no problem
Today was my first visit to this Location (cash check )Hector one of the representative there was very professional the way he was explaining to me the way the process go, Less than five minutes and we done .I highly recommend this 👌🏦
Pls check is a great place to cash your check very helpful and respectful especially Angie and Maria. I would Definitely return and tell my friends to cash there check there
Great place very reliable open 24 hrs solve a lot of the isues compare with others places ...but unfortunately big big lane and there is only one person serving ..Always three or more people walking and talking the waiting is longer but is worth 😏😏☹
I had a really awful day today trying to send money to my mom and all the places i when they were so rude and not helpful at all. i search and pls show really quick on the website. i walked in to pls and the service was the best! i just wanted to say thank you Christopher.V. for helping me setting up my account and for taking your time helping me. im very satisfied we need more customer service and kindness like him. ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️💯
Thank you pls check cashing loan store for your great service thank you Angie for being very understanding and helpful ! Thank you as well for always being so happy towards costumers not only myself your store is the best on making costumer feel welcome I highly appreciate it thank you once again Angie amd the team very professional!!!
I came in on Tuesday and Chris was a amazing he deserves a raise for the great customer service :)
Maria was GREAT and INFORMATIVE! Learned more about my plans! Thank You!!! 😉
Love this place not so long wait and Angie and the girls are so friendly !!
Angie is very professional and polite. Great customer service
Good place to to cash in my check Angie is very helpful
Giels and staff are always veey helpful and professional, since i began using their services, the past 4 years 👍🏆
Angie has been a great joy 🙏. And I love that this place is open 24hrs 7days a week and holidays . I need up here one night after most places closed in an emergency and have been coming hear ever since for the convenience of not rushing till a bank closes .
Do not come here!!! The employees think they have authority to decide whether to give you money family sends by western union. I was told by 1 employee They will“ block” it if “ they feel” a person picks up currency often. People have family that’s in need especially in this pandemic 😷. It’s sad there’s racial tension there because This is a VERY diverse world. Everyone needs help.NO STARS
Waited with 13 people in front of me just to deny my check cashing because it was a personal check. Im sure they didnt have the time to verify the check. They should post a sign that reads they dont cash personal checks .. annoyed
I came in to cash my check since my bank was not open. I was surprised to find out how many services PLS offers. Super convenient, thank you so much to the staff that helped me out. I know with these hard times we have to wait everywhere we go but i was provided fast and friendly service. Thank you so much!!
When I needed to cash my check and no other place would PLS came thru. One person in particular who went above and beyond to help out. Thank you Terry for helping me out, when it came down to it you helped out more than you would ever know and I really appreciate you
It was an easy in and out deal with you guys. Great customer service and very professional on and patient on explaining things. Big shout to the store manager Maria absolutely saving me today by helping me out on a money order. Super points for being super awesome ✌️😁
The review on this app was very very positive very good customer service were very very appreciated
I walked into this amazing 24/7 location. Joseph provided me with exceptional service. This location does not charge for Money Orders, and made things a breeze. A+++ I will definitely be back
Went above and beyond to assist me with my government checks!
Very fast service always good service
Angie was fast and has really great customer service ! Def will be coming back !!
Melody was helpful! Free money orders and cheap to cash my check! Everyone is helpful
Angie was very helpful and understanding of my concerns.
First time here, surprised on how fast I was helped. Did not wait as long as I have at my bank.
Such amazing service, i came in to send money and found out that their is DMV here! how cool is that. will be back for that
Very friendly and great customer service!!!! especially Angelica and Maria
Great customer service! Got helped out by Jackie, she was a great help
I really enjoyed my experience here from the minute I walked in. I was greeted by workers and helped by someone who really seemed like they knew what they were doing. The location itself was very clean and people seemed really interested in making sure I had a great experience. All of my questions were answered and I was helped! I loved the customer service experience as a whole and so I’m definitely going back again.
I went here recently and got help from Mayra. She was very helpful. The service was excellent and very FAST. Was very kind and had efficient service.
Today was my first time at PLS and plan to continue to come back. The staff was so friendly and helpful. I can’t wait to let my family and friends know. Such amazing service.
SHOUT OUT TO THE NIECE AND NEPHEW DAMARIS AND ANGEL !!FAMILIA WORKING TOGETHER THATS RIGHT !!
Ive been coming to PLS for a long time and they have good service. I could say Im a loyal customer of theirs.
Great customer service!
When in today to pay some bills and i was happy with Josie customer service she even sold me a card please continue to hire more employees that are Eager to help 👍
Customer service is always great, people are super nice and always is clean would recommend to all of my friends
Professional workers, answer to all the questions needy to leave with no questions. Treated very respectful and a professional matter. Great work performance from Maria Calva and fast paced with just a couple of minutes being there a good multitasker with good work flow for the office, polite as well.
I was very surprised that a check cashing place would be able to help me out with my check since the bank was going to hold it for a few days but i was able to get help here! Thank you so much, will come back!!
Angelica mayra and jackie have outsatnding customer service and made my visit at pls very easy and a 5 star service
I went in yesterday after trying to cash my check all weekend long went to several different places and all they kept telling me was my check was fake didn’t bother to verify or nothing so I decide to give it another shot before I went back to my job and tell them what’s going on so I stopped by pls was welcomed in and helped by Josie I handed her my check and I kind of gave her attitude out of frustration but she didn’t let that get to her she kept talking to me telling me she understood and would do the best she can to help me out took my check told me to give her a few min in less then 6 min she was able to cash my check I was amazed she took the time to even try while every other place just looked at it and said it was fake I really appreciate her time and her customer service she even helped sign me up with direct deposite so I wouldn’t have to go thru this probably anymore thanks a lot PLS for hiring such great employees I will continue to do business here
Angie has a great customer service..! Smiling all the time .. great employee... thanks for your great service Angie...!
The supervisor Ashley was very helpful yesterday. Very knowledgeable about the practices and policies. Did everything she can to help me cash my check. I will definitely be back and I will tell my coworkers to head on over as well! Thank you Ashley and PLS for a great experience!
Excellent customer service thank you Angie
I went there recently and I’m disappointed that they made me wait out side after 8pm they don’t have security outside. Yet they let people who had no business transactions come inside and wait around.I was told as soon as someone leaves I would be able to go inside. Some guy left so I walked in and I was told to wait outside again.
I just moved into this area and this checking cashing is the best the people working there are kind and friendly . Thank you PLS check cashing .
Angelica was very helpful. Had me out in 5 minutes with my check cashed.
Very friendly people, thank you pls
Enjoy coming to PLS to cash my check always give fast service Cindy and Manager Esmeralda help verify my check and were very helpful. Thank you for your Great customer service will be coming back next week.
I LOVE THIS LOCATION!!! THE SERVICE IS FUN AND POLITE EZMERALDA, RICA AND MARIA ARE FANTASTICALLY WONDERFUL!!! ALL THAT AND STILL HOLD DOWN THAT LEVEL OF PROFESSIONALISM TO A T.THANK YOU GALS!!!DEARLY HECTOR.🤓🤓
There is always long lines waiting because they usually have only 1 or 2 tellers open
I’m very happy with the service. They were so friendly and helpful!!
Such an amazing place with a friendly staff. Thank you, PLS.
Mayra is very professional and had amazing customer service
I want to thank the staff at PLS for a good experience today and excellent service thank you very much Ashley Rico 👍💯😎
Didnt have any problemExcellent customer service love how they were so friendly got all my answer right love the service
They are open 24 hours and theyre customer service team is super friendly. Best place to go
Love the quick service they provide. It really helps out in a pinch
Great customer service. Love cashing checks here. Cheapest fee
Thank you Elizabeth G. for your service, have a great 2020
Manager and employees need more training as far as customer serviceAnd then they come out with they cannot verify the check so please come back another day early why advertise 24/7 ????????if your services are not 24/7 you can only provide limited services to the customers false advertisements smh i do not recommend anyone to come hereAnd your employees need to look more professional fake eyelashes missing and in need of a manicure does not look professional
Great customer service from Esmeralda! The wait time is worth it 👍🏼
113% great customer service from Elizabeth. Thank you girl!
Esmeralda was the nicest and best service ever thanks esmeralda
Ive come to PLS many times to cash my check. The first time took a little while because they have to verify the employeer but after that everytime you come in should take no longer than 5 minutes to get your checks cashed.One major problem with this place is the lines. Ive waited up to 15 minutes just to get up to a window even though they have like 6 or 7 windows. Usually theres only 3 open at BEST. Highly recommend you come at night if you come at noon on payday? Expect to sit in line waiting.
Take a star off for intentionally not offering Wi-Fi and power outlets reachable by customers as consumer does expect business establishments offer free Wi-Fi and power outlets since smartphone became indispensable. Not to mention it costs business virtually nothing to provide such service.
I never have any problems cashing checks . Everyone is nice to me no one has been rude to me ever .
Very friendly and outgoing people work here always make laugh. -gates- :)
Micheal was super helpful!
Never go there at 11pm they take forever and have you waiting for 20mins. And on top of that they only have one cashier when there is 4 people working. Better open a checking acct soon.
Elizabeth, and Cindy were a great help, amazing service!
Stay away! Went in this place to buy my weekly buss pass with my credit card and they put it down as a cash advance!! Luckily my credit card company cancelled the extra charges.
Worst place. Lady Ashley is so RUDE
The best pls store in Los Angeles the best trained staff I can always rely on them. A great example of how a pls store should be.
I asked a simple question over the phone, then the lady put me on hold as if she was going to ask the manager. Then they hung up the phone on me. Overall unhappy lousy customer service. Dont cash your check here.
For your own benefit, dont conduct any type of business here. Lousy customer service and unhappy employees. They are Western Union agents and always have issues wiring and paying out money.I highly encourage you to visit the Su Casa De Cambio check cashing location on the counter corner beside the CVS Pharmacy instead.PLS charges an arm and a leg to cash a check.
The employees at this location are EXTREMELY RUDE. They act the same way as the people at the DMV. They think they have a superior authority over you and speak in a herrassing way. Do not come to this place.
The manager buele a popo y a griña
Every time I go the store manager and assistant manager come threw when it comes to cashing my check. Ever need assistant they alway attend difficult situations with manners.
Ive never had a problem while sending or receiving money through western union, but just about every time ive been here I get to see someone else arguing with one of the employees about something or other.
Im guessing the women who work at night got hired by a friend or something, because nobody knows what theyre doing. Rude and very unprofessional. I wouldnt recommend coming here. 😊
They need to put more people in or the system is very slow at dawn.
Customer service is all bad
Rudest people every!
Really bad service
Friendly staff
I was denied cashing my check in several places but when I went to PLS they cashed my check. Thank you Angelica for being very kind and serving me in a professional manner. They won a new customer
Very good service from angie and jaki apart from being very pretty and being very nice ✌️✌️👍👍
Whenever I come to this place they have too much line because they only have two people attending I do not know why they want so many windows if they are only going to open two very badly wait so long
I have been coming to this and other branches of them for years and they have several good services but they have always been very slow unlike other places and I think they should fix that problem. Have faster service.
Aangie is yge best, great customer service
Angie was excellent. He took care of me very well.
Thank you for helping me send it to my family. The workers were very friendly.
Thanks for your help Evelyn, you are very kind.
Excellent customer service
Josie is very attentive, very good and efficient employee, I like her attitude, is very responsible, shes the best I love you
Excellent service always attend fast and cashiers are very friendly