I had not washed my Ford Escape for an entire year and it showed! I almost didnt recognize my car after it got detailed. I have never seen it so shiny and clean:-) They must have steam cleaned the seats at least 10 times to get all the pet stains out. Plus the owner and the rest of the crew were incredibly nice and gave my a great price for the detailing. They absolutely deserve a 4 star rating and they now have a costumer for life.