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Elis Collision Repair at Mid-Wilshire
5756 W 3rd St, Los Angeles, CA 90036, United States
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Elis Collision Repair at Mid-Wilshire

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Ka
Review №1

I chose Eli’s because they were recommended by my dealership. From the initial estimate onward, the team at Eli’s was honest and caring. They advocated for my best interests when arguing with my insurance company over the estimate. The Eli’s team was consistently prompt in getting back to insurance, and the delays were all the fault of the insurance company. Weeks later, more hidden damage was found, and my insurance company decided to change their minds and total the car. Even then, the Eli’s team was incredibly kind and professional. They made the process of saying goodbye to my car a lot easier than it could have been. Overall, I had a great experience with Eli’s and I recommend them for any collision repair.

Da
Review №2

Just a dream experience. Professional, courteous, on time. Seriously. Are usually do not take time to write reviews. But this time, it’s well deserved. I’ve been a customer for many years. They never let me down. Highly recommend it!

To
Review №3

Eli’s Collision Repair is the very best place on the Planet to get anything done on any vehicle..I’ve used Eli’s for over 20yrs and I have never been disappointed with the work they do. They don’t just get a used junkyard part to repair they get the real McCoy OEM if possible from whatever country it’s from.. my part was in Germany 🇩🇪. They placed a rush but took sufficient time to repair my car.. when I picked it up my eyes filled with joy and tears as it looked like it just came off the showroom floor..insurance companies want you to use there repair shops and they never ever look as good as from Eli’s. Over 20yrs of trust, confidence, commitment and understanding this company goes beyond any other shop.. here’s my pics of my Gorgeous 2005 Audi TT Roadster Convertible.. you tell me what you think 🤔..Eli’s.Thank you for taking care and putting the time and effort into my car!!!! Award winning 🏆 for sure

Lo
Review №4

If you’ve just gotten into an accident do not bring your car here. I’m fully insured and this has been my experience with Eli’sI was in a fender bender, which after a diagnostic, resulted in my car needing some suspension repair. Eli’s has now had to send my car back to the dealership TWICE for approval because they “overlooked” some damages. This makes me question the quality of the work this shop is doing.The repair has now been going on for 6+ weeks with no end in sight. I’ve had to chase people in the office for updates and they have over promised and under delivered every step of the way.

Ma
Review №5

I was recommended to Eli’s by Beverly Hills Porsche and throughout the entire experience the best decision i made was letting them take care of my car. They went above and beyond to make sure everything was taken care of and spoke with me and kept me updated the whole time. Rosie is the best and essentially held my hand through the entire thing. My insurance made things even more difficult and they went out of their way to deal with them and make sure everything stayed on course. It’s really because of them that i even have my car back. I can’t express how grateful i am to them and how amazing my car looks. I would recommend them 10/10 times to anyone who’s looking for a collision center

Mi
Review №6

Always get my work for my cars here. Great work and great service especially dealing with Rui.

Lo
Review №7

Amazing work. True craftsmen. Thank you!!!

Jo
Review №8

Being an LA Car Guy employee, I always go to Eli’s for my body shop repairs. Georgina was extremely communicative and punctual with any questions or concerns I had. Made the process very easy and extremely high quality work! Unfortunately my vehicle was deemed a total loss, but Eli’s made it very easy and kept me informed on each step of the process!

De
Review №9

Eli’s is the best body shop around. My car’s repair was done professionally and perfectly - the car was returned to me detailed and looking better than new. The staff’s communication is sincere and clear. Highly recommend!

Da
Review №10

I had my car here for polishing to remove etching.I discussed the problem with them in detail, showed a 4k video of everything, and they explained to me how they would repair it. It all sounded right.Apparently though they just waxed it and applied something to conceal the problem. It came out looking great and I checked it closely under the right lighting, but after one car wash it was all gone and all of the etching clearly visible again.Dont waste your money. By the way this was a $1000 service.

Ru
Review №11

This Collision Repair Center helped me in building a Repair Estimate to share with my Insurance Agent to Repair my SL550 ...unfortunately it was deemed a total loss but Elis Collision Center made the experience as fast and painless as possible and worked directly with the Insurance Company for me! Thank you everybody @ Elis Auto Collision Center and shootout to Danny in specific for handling my experience the whole way through.

Ma
Review №12

I live 180 miles from Eli’s, but I don’t trust anyone else with my cars, so it’s worth the drive for their exceptional quality of work. I recently had an accident and had the car towed over 300 miles just so it could be repaired at Eli’s. The paint match and finish are just about as close to factory paint as humanly possible — I very rarely give reviews, because I can almost always find something to scrutinize, but they exceed my expectations every single time. Great work. Great customer service. Top notch business!

Ch
Review №13

I had a great experience with the team who works there. When one has damage to their vehicle from an accident, we are always so stressful. They made it so easy for me and helped get to the finish line with incredible service and outcome. My car looks great. I highly recommend them!!

jo
Review №14

I was advised by Audi of downtown LA to take my vehicle to Eli’s Collision Repair after a small car accident. Luis assessed the situation immediately and gave me an estimate for the damage, i really appreciated Luis’ honesty throughout this process and decided to entrust my business with Eli’s.Rosie and Luis were both very helpful throughout the entire process and kept me as up to date as possible. Since I was driving a rental car during this time period, they told me they would work as fast as possible to keep the rental overhead costs as low as possible and not only did they have my car ready when they said it would be, they were even able to lower my original estimate. Given the abundance of dishonest body shop mechanics in Los Angeles, I am really glad to have found a body shop I can trust.

Mi
Review №15

Had my car towed there as it was the closest authorized location the tow service under my warranty was able to take my car to. I gave them a very last minute heads up call and they professionally helped to document the incoming delivery and prepare paperwork quickly.Got a follow up call giving me updates when the vehicle arrived and what would happen next.Unfortunately, I ended up having it towed again to a place closer to me but I was impressed with how smooth, efficient and quick they were. They made it easy for the next tow service to grab the car after hours as well.

Am
Review №16

My stolen car was recovered a disaster and Eli’s was so amazing to work with. They dealt promptly with my insurance company and myself and were always so helpful.

Al
Review №17

Georgina was amazing. She should get a promotion.Liz was also great.The original estimate, not by Georgina or Liz, was that my car would be ready 1-3 days after the parts were received. This was really inaccurate.Great phone service. I wish I could remember everyones name. Chris was great.Again. The time estimate was so terrible. When I finally talked to Georgina, she gave me an accurate time estimate and kept me up-to-date about everything.Thank you, Georgina and Liz.

Su
Review №18

I was in an accident and they were very kind and helpful dealing with insurance and taking care of my needs including a rental car. Very professional.

Ji
Review №19

Eli’s auto body is awesome! The quality is top notch and so is the service. A shout out especially to Georgina who really went the extra mile for me. Negotiating with the insurance of the guy who hit me to get a rental for the full duration of the repair. The car looks beautiful like nothing ever happened to it!

Ri
Review №20

Had a vehicle that was a total loss. Was taken to Eli’s for an estimate and worked with Eric.Hands down one of the best shops and service I’ve received. Eric was beyond supportive, receptive and trust worthy.I would HIGHLY recommend their Beverly Hills or Mid Wilshire location, and working with Eric.Don’t look any further, you won’t regret it.

jo
Review №21

Excellent service, detailed weekly updates on progress, good coordination with insurance company and third party service providers. Polite and professional employees.

Wo
Review №22

I was extremely impressed with the quality of work done with my car. They took their time and did an excellent job. The parts were replaced not repaired and they performed diagnostics and provided updates every step of the way so you were always aware of what was happening with your car.When my car was returned to me it looked BETTER than it did when I purchased the car. The body work was phenomenal and they detailed the inside of my car as well. I would highly recommend Eli’s. It is pretty pricey but you definitely get what you pay for and more. They also stand by their work with an excellent workmanship warranty. Overall I am very very impressed and highly recommend this body shop!!!

Te
Review №23

Very good, did everything they promised to do including on time delivery. They communicated status of project along the way.

St
Review №24

To anyone out there looking for a GREAT collision repair spot don’t look any further and go to Eli’s Collision Repair Shop and ask for Eric or Rosie they both know how to take care of there customers.I was in a car accident in Dec of last year and was told by a friend of mine that Eli’s Collision and repair would do a good job on repairing my vehicle. I really didn’t know what to do but I reached out to them and Eric had my car towed to his shop the same day then after he had Rosie his assistant help get me into a rental since I was going to be without a vehicle.Eventually my car was considered a total loss but I guarantee that if Eric would have had to repair my car for me he would have gave it back to me looking like if it had never been in a car accident.Would I go back if I needed too YES no doubt about it :) :) :) :) :)

Ma
Review №25

Connie and Georgina are both a DELIGHT to work with. I received updates and had continuous communication on timing and what work was being completed on my car. I could not be happier!

Jo
Review №26

Car repair took weeks longer than quoted and was ultimately not on premise when scheduled even after the delay. No idea about the quality of the repair but will update review after driving it for a while.

Ag
Review №27

Hillel was very helpful and friendly but most important he was very honest with us from the beginning. He is knowledgeable about the ins and outs of the insurance claim process and really works to help you not the other way around. The body shop was fast and hands on and always keeps you in the loop of everything they are doing, the staff is very friendly also. Highly recommend his Business.

He
Review №28

Elis is incredible. They alone saved me thousands on body repair and rental when they had my Volkswagen and not only did an amazing job but were so friendly, reliable and intelligent that I even called Hillel Shamam a year later to ask for his advice on a totally unrelated auto inquiry as I trust this family over anyone else. It is so wonderful to find such great character and honesty during these times especially in this industry. Thank you so much Hillel + Elis!!

ja
Review №29

This bodyshop(Eli’s) has been nothing but professional towards me in the entirety. Straight forward, thorough communication, and complete in there repairs. The end product is just what you would expected from a high end bodyshop like Eli’s.Thank you guys!!

Wi
Review №30

I love dealing with Eli’s. This is the most professional, honest and high quality body shop in LA. I would only go to Eli’s to have my car worked on. I highly recommend them!

Tr
Review №31

My car came in for auto accident and I have used Eli’s Collison Repair before thou referral from downtown Los Angeles Toyota a few years ago and were happy then and now I gotten in another auto accident with another car. They repaired my car and it looked nothing ever happened to it. The only thing I wish they had gave me a better ETA so I am prepared to come back efficient time to pick them up and return the rental. Other then that they get the job done correct and part that is Genuine to the brand of the car.I am happy.

Co
Review №32

I can only say good things about Eli’s. Georgina was very personable and kept me up to speed on the repair of my front bumper. The front bumper was replaced on my BMW 335i convertible and the quality of the work was excellent. Looks like a brand new bumper and metallic paint matches body of the car . Very high level quality of professionalism and prompt service. Highly recommend and would go back again for any issue(s).

Jo
Review №33

Came in to Eli’s with a tough situation with my car due to prior maintenance and insurance. Instead of turning me away like most dealers collision centers and repair shops they listened to my issue and helped me out . They were straight forward with me letting me know what I would have to pay in the worse case scenarios, they didn’t lead my blindly into a bad situation I was told that the situation was going to be complicated but that they were going to do their best to get it solved . They did . They were able to find what was wrong with my vehicle and took care of the situation .

Jo
Review №34

Eli’s was amazing every step of the way. They did a great job on my car and were extremely helpfulWill never go anywhere else for body shop work

Ju
Review №35

The team at ELI’s were extremely professional! From the moment I walked into Eli’s to drop off my car with Connie in their Santa Monica office to the ongoing weekly updates with Rosie in their Mid-Wilshire office, the entire experience was seamless, easy going, and extremely professional on all fronts. And not to mention my car looks f*ing BEAUTIFUL. I got in a huge wreck and they made my Audi look completely brand new, not to mention the paint job looks better than the original! Rosie was absolutely amazing to work with and I highly recommend this Bodyshop to anyone who wants QUALITY work because you get what you pay for here along with next level customer service. Very happy with my car and I would recommend this shop to family and friends!!

Gr
Review №36

Eric Brown and Rosie Sanchez should be investigated for Insurance Fraud. DO NOT TAKE YOUR CAR HERE! They will scam you

Ch
Review №37

Completely professional, generous, helpful, and easy to deal with. I had many questions but my car was not worth the repair bill. Very pleasant experience working with them.

Ni
Review №38

Amazing work.. Quality craftsmanship on my car repair after the accident. Very nice and professional people who work there.

ya
Review №39

Definitely the best of the best in all of LA! Highly recommend!!

Er
Review №40

Great service staff that were super friendly and looked after my interests

Ga
Review №41

Did an extra effort project for me. Communication, time frame, and service was above and beyond what was expected.

Ol
Review №42

Had bumper and paint repair done. Excellent service, car returned on time and staff were very nice, professional, and polite. Looks like repair never happened. Thank you so much!

Ka
Review №43

Excellent customer service and they did a great job on my car.

Je
Review №44

When I had my accident, Porsche had towed my GT 4 to Eli’s. I contacted my insurance carrier and they approved the repairs to be done at this establishment. After a couple of weeks being in my rental jelopy. I decided to go down to the shop where my car was being held captive. When I arrived at Eli’s I was immediately impressed with the shop’s attention to detail. I was given a tour by Erik, and I immediately knew my car was in the best hands.Thank you Eli’s ❗️ Jeff Murrell

La
Review №45

Elis is fantastic! I had a car accident and Elis repaired my car and restored it back to the way I bought it brand new. The staff is very helpful and communicative. My car was ready a few days before promised. They have my business forever but hopefully I will not have another accident for them to repair.

An
Review №46

Eli’s replaced the trunk and taillight of my car after an embarrassing incident involving me backing out of my garage, and when I couldn’t pick the car up due to a COVID-related quarantine situation, they delivered the car to my home free of charge! I was very impressed with the customer service.

Is
Review №47

Professional and polite customer service. Georgina helped me out with my situation regarding my vehicle and guided me through the whole process, and that I am very thankful for. Unfortunately no work was done to my vehicle but my experience here at Elis was positive because of her. Still recommend this business, I was referred by a friend and they performed outstanding results to his vehicle.

Be
Review №48

I would NOT recommend this business. While they do a good job fixing damages they VASTLY overcharge. I had small paint damage to my drivers side door and they gave me an estimate of $2,300.I thought this was too high so I went to 3 different auto body shops in the same area and was quoted between $1,000 and $1,300 at all 3. Eli’s will rip you off. Only go here after getting estimates at other local shops.Shame on Eli’s for vastly overcharging. Again, only come to this business as a last resort.

AU
Review №49

My Mercedes was wrecked badly, but Rosie made my experience so pleasant from the time my car got to the shop until the end. She was always pleasant and did exactly what she said . Very nice . I will not be using any other facilities and it’s all because Rosie customer service. Thank you

Jo
Review №50

Finally, I got my car today, and I must say, they did a Awsome job, looks Great. Because they done such a great job I have to make them a five 🌟. Although The wait time was long. 👍 🚗

Jo
Review №51

A fantastic experience with Elis! Great customer service and the work done to my vehicle could not have been better. A 10 out of 10 and I would highly recommend this business!

Sh
Review №52

No detail was overlooked resulting in not the fastest repair of all time but everything looks amazing. Highly recommend.

Ve
Review №53

I definitely recommend doing business with Eli’s Collision Repair, amazing integrity greatly appreciated. Hillel is a true professional, knowledgeable, helpful, went above and beyond. They took care of business immediately. I absolutely will be returning for any of my auto service and auto body needs in the future.

Fr
Review №54

Did an excellent job of the work and handling insurer.

Co
Review №55

Elis Body Shop was very helpful, very professional, and truly saved me from what could have been a rough situation with another body shop. They are knowledgeable and helpful!!

Ar
Review №56

Took them over 2 months to fix my car. but The job was great. Julia was awesome and she did everything pretty well.

Ca
Review №57

Hillel Shamam helps me a lot! He is very professional, solve the problem quick and very responsive! I highly recommend him.

Ma
Review №58

Everyone at Eli’s was polite, professional, and dedicated. This was my first time at Eli’s and I was truly impressed. I was more than satisfied with their superior service and support. Their attention to detail and excellent workmanship is second to none. Thank you all for a job well done!

Le
Review №59

I’ve been to Eli’s several times in the past 10 years. I have only good things to say about the staff, the owner, and quality of workmanship! This last time I brought my vehicle to Eli’s, I had an issue with the insurance company of the other driver who was liable for the damage. They’re insurance was slow to respond and created other issues, but Alex, Angie, and Liz were all on top of it! They made sure my experience was a seamless one and stress free! If you’re looking for a well established body shop that’s professional and does incredible work for your vehicle I recommend Eli’s as a #1 option!

Da
Review №60

Great place, work was beautiful. I love that i can call them, if no one was available I know I would get a call back if I left a message. Kept me up to date.

Za
Review №61

Great work! Told me it would take four days but I was able to get out in two. They handled all the communications with the adjuster. No issues. And car was sparkling when I got it back.

Ph
Review №62

Quality work from a quality auto body shop. It may take longer than other shops but they are very meticulous to make sure your vehicle comes out better than before your incident. You won’t be disappointed on their level of quality.

Na
Review №63

The best! Rui was great! Everyone was great! I had no idea dealing with an insurance collision could go so smoothly, but it did. They truly offer luxury service in an industry where that is rare. In addition to the great service the actual repair work was flawless. I cannot recommend them highly enough.

mi
Review №64

Fast professional and affordable . I would definitely recommend this business

AL
Review №65

Very good Customer Service and Honest people! I recommend this Collision Repair Shop.

me
Review №66

Professional and friendly team! will be back for future repairs

Ju
Review №67

Great communication, very professional, and did a great job repairing my car.

Mi
Review №68

First Class Service

St
Review №69

I firmly believe you can’t judge a business (or person) on the mistakes they make but rather on how they handle mistakes that arise.I brought my car in to have minor front end damage repaired. When I picked it up in the evening all seemed good. The next morning I went to load my 4-year-old into the car for school and see that my car seat has been uninstalled so they could clean the car. Super great that they delivered a clean car, awful that my car seat is laying on its side. Those things are a beast to get in and quite honestly, I don’t trust myself to do it properly.I hastily call my husband back from work so he can bring our daughter to school in his car and head back to Eli’s. Understandably, they do not do car seat installations for liability reasons, however i needed it done. I had paid someone several years ago to have it done properly and the police station only does it on Wednesdays with a scheduled appointment made weeks in advance. What to do?After some discussion (not arguments) Eli’s kept the car for a few hours and found a professional car seat tech to come take care of it. I picked it back up and they provided a receipt from the technician showing that it was done by a professional.Hopefully they’ll know in the future to only remove a car seat if it’s related to the repairs. In the meantime, I’m very happy with the way they handled the situation.

Da
Review №70

It a short review I like how they handle my repair. They moved my vehicle with a flatbed truck. They kept me posted on repairs. Gave me detailed info on the repairs done. And follow oem standards. Although my repair was minor it was so well done. Color match and all.

Mi
Review №71

ELIS IS THE BEST BODY SHOP HANDS DOWN. I have been going to ELIS for over 35 years. I was a young man when I heard about the great work that Eli used to perform. You had the feeling that you were being taken care and leave the worrying to them. Now, that ELIS son takes of the business. His father taught him well. He does not skimp quality to make a buck. He will go the extra mile to make sure that you are easy form the moment you leave your car. You will receive your car looking as good as the day you bought it.

Gi
Review №72

I had a great experience with Elis. My car needed a lot of work after an accident so they had it for a long time but they kept me up to date and dealt direct with the insurance company and the Toyota dealer who also needed to do work on it. Everyone I talked to was really nice and knowledgeable. I would definitely use them again.

WI
Review №73

We were kept informed all along the process. They were thorough and took care of all damage. The paint and clear coat blending is exquisite.

Ja
Review №74

Very thorough checking, pay attention to detail. Professional and reliable work quality! Excellent!!

Gr
Review №75

Elis collision is not your average body shop. I recently got into a fender bender with my Toyota Tacoma. From the start, everyone working at the shop was extremely friendly and speedy with getting my estimate. Next, they updated me through every step! This doesnt seem like a bid deal, but I was happy to know exactly what was going on with my car and what stage it was in. Finally, when my truck was returned, IT WAS PERFECT. The paint match was perfect, the gap space was perfect, everything about it was perfect. They even did a great job detailing my truck before it left the shop! THANKS Elis.

Mi
Review №76

Rui, is mostly the person I work with. He has the best service and always provides quality work. He is one of the main reasons I come back to Eli’s as a fleet car owner.

Co
Review №77

I love Elis! The guys at the shop did a quote for me and did repairs on my car and returned it back like it never had been in an accident. They use all new parts and even work with Enterprise if you need a rental until until your car is complete. They gave great customer service and were genuinely concerned about me after my accident. Courtney, the girl up front was amazing as well! Thank Elis, your my #1 shop!

Yo
Review №78

Georgina was very helpful, friendly and very professional. Will be referring this business to friends!

Da
Review №79

Very happy with the repairs to my Audi A6 and the quality of the work. Attention to details, professional, and courteous.

Co
Review №80

The entire staff are overly friendly and very attentive to detail. The costsof the repairs were a bit high in my opinion, but who can actually say...?My car is a Porsche and therefore can be expensive to repair.But I have to say that the Owner (Evelyn) is absolutely fantastic.I was dealing with a very difficult Claims Adjuster from National General Insurance Company, whom failed to communicate the status of their approval process. Evelyn stepped in and got the matter resolved most expeditiously. Thank you Evelyn!

Na
Review №81

I had an extremely negative customer service experience with Elis that I will explain. Another driver hit my bumper and their insurance was paying for the damage. The Audi dealership suggested I used Elis because they are an Audi certified dealer. When I dropped off my car I was told it would take about two weeks for the work to be finished.After over a week I didnt hear anything so I called- I was told that a bumper was ordered and that it arrived damaged, so they had to order another one. I called again a few days later and was told that the second bumper arrived damaged as well. I called the dealership to ask what to do and they told me to call and ask for Hillel. I did this several times and was told each time that he was unavailable. Finally someone told me that Hillels office is at the other Elis location! I think its very clear that they were avoiding my calls.After another week I was told that everything was ok and it just had to be sent over to the dealer for the lane assist to be repaired. I was told that I would 100% definitely be able to get the car the next day. I was told this for three days in a row! Every time I had to call them- nobody ever called me to give me an update on what was going on with my car.Finally I was able to pick up the car- two weeks later than I was told I would be able to. I think its very clear that because the other drivers insurance was paying for my repair that I was treated like a second class customer. I had some extremely negative customer service interactions as well. I was never given a straight honest answer about timing and I never believed the story about two separate bumpers arriving damaged (if that is true, what a huge problem!)The repair was fine but this place has a super dishonest sneaky vibe to it. You can see on Yelp that they do respond to negative reviews- good luck getting that kind of attention from someone empowered to make things happen when there is a delay on your repair work!

Ge
Review №82

I would highly recommend Elis for all necessary bodywork. The quality of the repairs was excellent and the service by Theresa was outstanding. I have a very low mileage 8 year old 911 that was beautifully repaired. They were great in every respect.

Jo
Review №83

I took my Toyota Camry in and I am glad to have made Elis my choice of body repair. Initially they said it would take 3-4 weeks for the repair. Although the entire process took longer than Ive expected which turned out to be about two and a half months time they provided the rentals from that period on until the car was ready and Im very thankful for that and importantly they made sure that the vehicle was all safe to drive. Good thing is that the shop uses OEM parts so you wont be running into issues where things dont fit in correctly with aftermarket parts.They worked on the fender/hood/bumper/inside and paintings on the pearl color. I asked if they could do any adjustments where I wasnt totally happy with where fender meets hood and some paint touch ups and they were more than happy to redo them. They blended the paint well and car is looking great.At the end of the day I am pleased with Elis workmanship overall and recommend to anyone with their excellent service. Five stars.

Ad
Review №84

I was quoted over 600 dollars to fix the sagging door on my truck. I was told I needed brand new hinges, from the dealership, of course. I bought the two hinge pins for 15 dollars total and replaced them myself. The door works perfectly now. Instead of being honest, they tried to gouge me for more money. The workers here have absolutely no intrest in providing quality costumer service. Sabrina, in particular, not only told me false information about my truck but also failed to keep her word. I have never seen a customer service representative so motivated to argue with a customer.

Pa
Review №85

My car took 2 months to be fixed by there team, the work they did was great but the woman who handled my file was a complete nightmare to deal with. Though she was communicative and helpful in the beginning, towards the end it was so hard to get ahold of her and figure out what was going on with my car. The last week of repairs, while she was shouting at me on the phone, she revealed that they thought they had put me in a rental car the entire time my car was in the shop. They had most definitely not. I spent almost $500 in Ubers while my car was in the shop, which they refuse to reimburse me for, even though they thought they were paying for a rental this entire time. The day I picked up my car the front desk staff could not have been ruder, I was hung up on when I called to confirm that it would be ready for pick up that day. I believe the woman having me sign paperwork to release my car was the one handling my file the whole time, but I wouldnt know she didnt even introduce herself. I felt very pressured to sign the paperwork I was handed, she wasnt being fully transparent on what I was signing. But I was so exhausted by the whole experience I just wanted to get my car and go home. Like I said my car is back to normal and looks fine but it was such a headache to get through everything with them. I would find some place else with a nicer staff!

Ra
Review №86

I was helped a few weeks ago by Nathan and Jacob and could not have received better service. I have an Audi A3 and was rear ended on the freeway. They were very accommodating and got me my car back in a timely manner. The repairs were phenomenal and I would highly recommend taking your Audi here if you ever need repairs.

Ra
Review №87

I would not go to any other body shop. My looks like it just came off the showroom floor

Ed
Review №88

I recommend Eli’s collision they do a good job and keep you informed while your your vehicle is on repair very professional teem

Om
Review №89

Had a great experience with Elis. Xiomara provided great customer service and my vehicle looks great.

Su
Review №90

They worked on my car and did an Amazing job! I will recommend to family and friends and definitely go back. Thank you!

k
Review №91

Mike J. was incredibly helpful. My car looks amazing.

De
Review №92

I had a great experience with Elis when my car was recently in an accident. I was referred by my dealership, as they are a manufacturer approved body shop, not one that the insurance company tried to steer me to. In a past experience I went to an insurance shop and the work was not up to my standards, this time I did the right thing. Elis told me from the start that the work would take a little longer due to the fact that they do all the operations needed to restore my vehicle back to its pre loss condition and that they would likely have to fight with the insurance company to make sure they pay for this. I knew then I was in the right place as I wanted quality work on my brand new car. I received my car back about 4 weeks later and it looked amazing! They even cleaned up some additional damage on the rear I had for free, talk about service! I know in the future if I ever need body work it will be back at Elis.

Na
Review №93

Second time I have crashed my Audi. Both times I have been to Elis. BOTH times there has been excellent customer service and WORLD CLASS repairs. When I got my Audi back it was like literally nothing had happened. If you care about your car, take it to Elis. They dont cut corners when it comes to repairs.

Ed
Review №94

The repairs to my car were complicated. Elis kept me advised of progress throughout. I was very satisfied with the final outcome.

Ha
Review №95

The work you did was excellent- my one complaint was not being kept in the loop about the status of my car. I made many calls and sent emails and never received a response. You need to work on customer relations.

Mi
Review №96

I’ve been two Eli’s on two occasions. Each time was excellent. They were fast, efficient and skilled. I highly recommend!

Ca
Review №97

Ive lived in the neighborhood for 5 years and needed help reattaching my front license plate. New holes needed to be drilled in my bumper and a new frame needed to be attached. They helped me without an appointment and were super nice. Also, I was surprised to learn while talking to Eli that hes responsible for installing security and helping to clean up the lease-less commercial building across the street from his shop on Detroit. That used to be a haven for vagrants, drug paraphernalia, and trash. Now its clean and Im never bothered or startled by people hiding in the shadows. Thanks Eli, I appreciate you and your staff!

Ja
Review №98

They took care of everything with my insurance company after I had a bad accident and they kept me in the loop the entire time. They were professional and kind dealing with my accident and all I had been through. Thank you.

Ky
Review №99

They are very professional. They did a awesome job both times i took my vehicle to get fixed. They also helped with rental assistance. I recomend Elis to everyone! Thank you Elis!

Ju
Review №100

My experience with Elis was easy and seamless... considering my wrecked car was deemed a total loss. Thanks to all

Information
17 Photos
100 Comments
4.5 Rating
  • Address:5756 W 3rd St, Los Angeles, CA 90036, United States
  • Site:https://elisautobody.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 323-954-6888
Categories
  • Auto wrecker
  • Auto body parts supplier
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto glass shop
  • Auto painting
  • Auto body shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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