Julie Montenegro State Farm is place where you can feel like home. The professionalism is very well presented with all employees. They make feel very comfortable, they work you with any issues and assistance is amazing. They are a great group of agents with a positive attitude and since I’ve joined they always took care of me and my family. They direct you in the right direction to protect yourself and your family. I highly recommend Julie’s Montenegro State Farm in Highland Park, and the location is perfect for coffee and donuts and great places to have lunch.
I strongly recommend Julie Montenegro State Farm. Julie and her staff strive for excellent customer service and they deliver! They are the first to keep you informed about any and all changes to your policies and are happy to educate you on what services are best for your situation and family. They reach out and follow up on any claims and guide you in the right direction. I’ve been a client (and treated like family) for many years and will happily stay for many more.
Im a long time customer with Julie Montengro State Farm. Julie and her team are know for being active community members and service providers.During the pandemic, I had some financial difficulties and Julie was there to help figure out a way to keep my insurance. She provided both peace of mind and a seamless solution that didnt hurt me financially.In addition, her staff is knowledgeable and friendly. Its funny how a visit to my insurance provider is like visiting with old friends.
We have had insurance through Julie for 5 years now. We are very happy with her professionalism; she and her team communicate clearly and we always understand exactly what our various policies cover. Highly recommended.
Julie, Krystal and the whole staff is great! I have been going there for years and its always a pleasant experience to sit and chat with them. I highly recommend this office.
I had a collision on my motorcycle in April of 2021 and then a total loss (theft) of my bike about a week later! I was in insurance purgatory with State Farm Claims considering the two incidents and complicated nature of the collision (other driver had no info and was not her car). Understanding that Julie Montenegros Team is more so the sales side of State Farm, they went above and beyond what I would expect. I received more pro-active follow up calls from them than I did from State Farm Claims Dept. and they even reached out to State Farm Claims to help things move along. Julie Montenegro and her Team (Krystal & Mellissa) are awesome and they care. Thank you. - Tim C.
Julie and her team have been so wonderful to work with over the years, we cant recommend them enough! They are helpful, responsive, efficient, personable, and always available to answer any questions we may have. They provide excellent service and good advice tailored to our needs. Weve bundled all our policies with them from renters, car, PUP to business insurance, and its always been a breeze. Ive had to file a claim recently for my business equipment, and I received the payment within two weeks, with frequent follow ups for status updates. Best experience with an insurance company Ive ever had. Thank you, Julie!
Really nice and helpful. Always meeting my concerns. I would recommend to anyone that wants quality insurance.
Julie and her staff are always ready to help and do it efficiently and gladly. They make dealing with the ins and outs of insurance details less stressful and much easier to understand. You can find lots of insurance agents from lots of different insurance companie but you cant find better agents or insurance companies. Thank you Julie and your staff, Tami & Larry
Ive been Julies customer for the last 6/7/8 years. She takes care of all our insurance needs. Highly recommend!
Julie and her team are wonderful to work with. They truly worked to understand our needs and offered options and solutions that have made us feel secure. Through the years we have worked with other agents where you simply feel like another number on the client roster. When working with Julie and her team youll feel like a member of their State Farm family. It feels good to partner with someone you can trust is working to ensure well-being in the long term. I highly recommend Julie Montengro and her team for your insurance needs.
We all know the motto, like a good neighbor state farm is there. And we all have those neighbors that turn into family. Julie is exactly that, shes Family. Ive had nothing but great experiences with her and everyone at her office. When you walk in its like your home. Ive been with other companies and even with other state farm agents. None compare! Shes honestly the best!
Julie and her team have always been reliable and helpful
Having Julie as my insurance agent is the best experience I have ever had. Its like family that you can call when you need help with insurance, renters insurance and life insurance I have all 3 and it was best decision I have ever made in my life. Going on 10 years strong with Julie Montenegro as my State Farm Agent and wouldnt change it because I know they take care of me when I need help and therere only a call away thank you.
Ive been with Julie Montenegro State farm insurance for over 4 years and I have always been treated well by Julie and her entire staff.I appreciate their friendliness and caring professionalism.Also, how they take a personal interest in me!In these difficult times it is nice to have Julie and her staff on my side!I would surely recommend them when you need insurance!William HowardLynwood CA
Julie has always been so helpful and taken care of all my request in a timely manner. Awesome customer service from her and her team. If you need insurance she will help you get the right coverage and go over the details.-P. Reyes & Family
Great attitude and friendly.
Great customer service. Julie knows how to make you feel like family... 👍👍👍
Excellent service! Julie.montenegronthe best staff for insurance.
She is very helpful if need her helpeshe fine a way to do it
Youve probably seen her fliers all over Highland Park. Seems legit from afar but I would think twice before coming here. We will be contacting State Farm directly about their agent here. My dad had insurance with them for about two years. Every six months his rates would increase without any accidents or tickets.He would go in and pay his premium every month at the office. And then got talked in to going on autopay with his debit card. BIGGEST MISTAKE EVER! Earlier this year, he found a better rate with AAA and switched his insurance. He went into the office to let them know he would not be renewing and the person in the office told him he couldnt cancel because he had a contract. Last time I checked, you have the right to change insurance companies anytime youd like. But this person told him she couldnt do anything because he had a contract for insurance with him. He told them he had another insurance company already and they said it didnt matter. He left and called back a few days later and they told him that his policy had been cancelled. Great!.... Until his debit card gets charged the renewal amount. Contact Julie and she was trying to be helpful and says she doesnt see anything. Call the bank and they had a $137 charge to state farm. We waited a few weeks to see if it was a mistake and if it would be credited back. Nothing. Contact this office again. Julie asks to get copies of the bank transaction because she has nothing for this charge, Send her the info that confirms the charge. Still does nothing. Says that she shows nothing and thats pretty much it. Even with proof of the charge... they are unwilling to help or credit the money back. If you contact state farm, they are useless. They say to contact the agent. Well when the agent doesnt do anything either. My recommendation is STAY AWAY!! And if you want to use state farm, then find an agent who can help you resolve issues. Or if you use this agent... DO NOT use their auto pay plan!!! This is an issue with a payment. I couldnt imagine the run around if you needed them to assist with a bigger insurance issue.
Julie and her staff are a knowledgable group you can trust. - We were looking for a good agent that wasnt looking to just sell us insurance but was willing to take the time to make sure we were properly covered and not over paying. What we got was a GREAT agent who goes above and beyond for us all the time. Were in construction so I get different insurance questions all the time from our customers. Whether its a mom & pops or big corporations Julie always helps fill in the gaps and is knowledgable where we are not. At the end of the day she makes us feel confident because we know we are making an informed decision regarding our insurance. That creates trust, so now we let her handle EVERYTHING: personal car insurance, home, commercial vehicle insurance, commercial liability insurance and workers comp. We trust her. - Nick Kerley CEO Restored Glass,INC.
Professional, knowledgeable and trustworthy. Thank you to Julie and her team for being responsive and reliable.
Excellent service and super friendly.
Julie is an amazing agent.
Always very helpful, great staff.