Nancy is a really nice lady but she definitely doesnt keep her appointments. It took me forever to get an appointment in the first place and the day the appointment came up it kept getting pushed back hour after hour. It got so late that I needed to reschedule to the next day and when that appointment came up it got pushed to the next day three times. Needless to say that I never met with her again and I scheduled with another hypnotist in Orlando and had to scrunch my appointments together to fit them in right before I left to Chicago. She caused me way more stress and anxiety which was the whole reason I was trying to make the appointment in the first place. Shes not reliable and I do not recommend her to anyone. I was very lucky I didnt pay online because I never would have seen results from it.