Company worked with me with a difficult situation. Great customer service started with the office. The team that came in my home were amazing, professional, and thorough. The follow up call toped it off. Wonderful experience and I definitely would recommend.

My experience was amazing. From booking my clean, then the clean happening, and then receiving a call on how it went. I’m excited I get to have these wonderful ladies once a week!

I have used many different cleaning company’s and they have never did a good job. Maid Pro has definitely earned my business and they even called me today to see how the cleaning was and if I was satisfied. I was definitely satisfied and so happy to have such an amazing experience. Will definitely become a regular.

I have never had a good experience with a cleaning service until I hired Maidpro. Not only did Jolene help me determine the service I need, she was extremely communicative and helpful. Kayla, the professional cleaning service technician did an OUTSTANDING job on my home. She was kind, hardworking, and flexible. I will DEFINITELY hire Maidpro again.

They clean our home every other week. They send the same person to clean our home. We have gotten to know her. She is like family. She was unavailable to come last week because she was on vacation. Maid Pro didn’t skip a beat. They sent someone else in her place. The cleaning was immaculate!! Highly recommend!

Everything about Maid Pro is phenomenal! From booking my appointment to the pro coming to clean my house, and then receiving a follow up call was just outstanding. I definitely will use them again.

I love MAID PRO, especially my cleaning assistant ERIN (Im not a fan of the term cleaning lady). Very friendly, professional, and does an amazing job every time! Highly recommend.

Erin is my Maid Pro that has been consistent cleaning my apartment for the last year. She is fantastic! She is reliable and consistent and does a wonderful job with cleaning. Overall, Im really happy with the service.

I have never seen my apartment so clean! This company knows what clean is! Highly recommend! 10/10

Randi was my housekeeper, on my scheduled visit last month. She did an excellent job. professional and thorough. Would love to have her again. Donna Patrick

I own a dog daycare/boarding business, so we are not your typical office to clean- we have dust, dander and fur literally EVERYWHERE! MaidPro has done a great job with our special needs and they are friendly, consistent, and great to work with. Will keep using them for sure!

My daughter’s common area in her apartment was in need of a major clean, the girl (unfortunately didn’t get her name) did an AMAZING job! My daughter is very happy! Thank you!

Brenda and Olivia were fantastic and listened to all my requests. I highly recommend them and will be calling back again!

I just want to say Randi cleaned my home a few days ago and i cant stop looking at the amazing work she did. My bath tub and kitchen sink looks brand new. Thank you so much.

Very satisfied with my clean yesterday! The Pro’s came in and transformed my apartment. Thank you Maidpro.

The last two cleanings were especially good. Jackie in June & Arica in July did an exceptional job, everything was clean to the touch and the house smelled real fresh days after they cleaned.

Haley came over to clean my house and somehow managed to make my house look amazing while a teenage boy, a 7 year old boy, an 8 month old puppy and 2 cats were running around. Very impressed. Looking forward to her coming back out

Between a hectic work schedule and the actual move, I didnt have time to do a thorough clean before moving out of my apartment. I called MaidPro, and Haley came out and did a great job. One less thing on my To Do list that I have to worry about.

We are in the process of putting up our home for sale. We have three kids, two dogs, and a busy lifestyle. We called Maid Pro to help us get our home show ready. Jolene was very professional, kind, informative and always willing to answer any questions we had. Highly recommend.

I came home today from a business trip and I requested a cleaning from Maid pro and they sent over Randi. I walked in and was so amazed at the cleaning shes did. I will definitely use them again.

Aleysha, is always polite and professional when she cleans my small 2/1. I have asked for cleaning to be performed a certain way for several areas and she is always happy to satisfy my requests.

Great professional cleaning service! I highly recommend their service. Always dependable and great communication!! Thank you!

Amazing service! Definitely will be using their services again! ❤️

Jonae did a wonderful job with my monthly cleaning. She came with a positive attitude and payed attention to details. Even my dogs love her!

Consistently terrific and professional services. Erin and her colleagues are great!

Very impressed with my clean this afternoon Im amazed with the work the girls did. Thank you Maid Pro!

Our pros, Erin and Arica, are always amazing! Today though a special shout-out to Arica who was our sole pro performing a clean usually completed by two. She was phenomenal!

This was the most unbelievably terrible experience I have ever had with a vendor.I called Jolene to help resolve a Cleaning issue and she called code enforcement on the subject property when I canceled and used someone else. I canceled because I didnt like she texted me to leave bleach for the maids to use. I was like why dont they have bleach?I am a landlord and went to one of my tenants last week to repair the air conditioner. To my dismay the elderly man living there was not keeping the bathrooms or kitchen clean. One restroom was very bad I have to admit. The home was not real bad just these three areas especially the one bathroom he always used.I found Maidpros online and talked to Jolene Viano and sent here pictures and discussed the situation. She scheduled time to clean the following Saturday.Later I received a text asking if I could have bleach onsite for them to use.I was kind of taken back like yall dont carry bleach?I texted her back and said I wanted to cancel because I was concerned that if they didnt carry bleach I questioned if they would have all the materials to do the job correctly. Seemed like a basic cleaning supply.She replied back saying it was an OSHA violation for them to carry bleach and they used green products anyway. I replied that Green sounds great but only works so-so.I found someone else to do the next day and was shocked to have the code enforcement Sheriff at the tenants home the next day.She Literally called Code enforcement because I canceled her job and called someone else. Code enforcement was okay with my plan to resolve the issue.This woman Jolene is spiteful and vindictive. Stay away.

Super professionals, punctual, they brought everything that was needed for cleaning, the products they used to clean are chemical free, which is fantastic for my cats, now they will come every week. more than happy

Outstanding service, punctual and fairly priced for the hard work that they do. Highly recommended!!!

They was very professional. I will use again.5 stars

I’ve enjoyed working with Kathryn and her team for years. Very professional!

MaidPro came through for me in my apartment move out clean out. The professional that handled the job was Lorena Solache and she left the place brilliantly clean. I was so happy and impressed when I came in and saw the hard work that she had done. I would highly recommend MaidPro to anyone that needs cleaning services. Thank you so much for taking care of this job for me!

Erin is fantastic! Love Maidpro in Longwood!

I chose this place because of the good reviews I’m heartbroken and feel cheated that I did not have the same experience. We just moved to Florida, unfortunately we arrived before our belongings. When we walked into our place my husband and I knew it needed a good professional cleaning. Because 1. I didn’t have my cleaning supplies and 2. I can’t physically deep clean. It hurts my body too much. So we called several places and Maidpro was the first business to be able to come. We were excited. We met our maid, she arrived around 9:45 AM. I asked her when she would be done, she said it was a 5 hour clean so about 2:45. I said great we will be back before then (we wanted to get out of her way so she could clean without us being in the way. Our home was bare, as I said before we had nothing with us) when we came back a little after 2. We came back a little sooner because her boss, Jolene called and said our maid was just about done. I was fine with her being done early if she got the job done. When we got back our maid was long gone and our pest control gal was just about done. So our maid left well before the time allotted. We got back about 2:15. When we walked in at first appearance downstairs it looked cleaned. But the more I inspected. (My father in law is huge in leadership and taught us to inspect what you expect) I realized how much she missed. She didn’t wipe down the baseboards, the walls, the floors were still really dirty. So dirty that when my husband came downstairs after showering his feet were black.the banister and walls were still sticky and felt dirty. I could tell she didn’t touch them because at the top of the landing laid an old led case (for pencils) The next day Joleen called me to ask how did everything go, I told her what I found. She sent lady out the next day to focus on the floors, stairs and floor boards. She arrived at 1:30, and got started upstairs. She was up there for about 20 minutes (this time we weren’t going to leave to make sure the job was done right this time) then she came downstairs I asked her if she did the floor boards and wiped down the walls she said she did. I went upstairs to inspect it. Low in behold, the floor boards were not touched. I got to the point where I was over it, so I got down on my hands and knees and cleaned. She vacuumed our blinds and redid the floor and came up to find me cleaning. I showed her what she missed. And all she could say to me was “I guess you’ll just have to talk to Jolene. I don’t know why they called me to come here for an hour knowing that I have to go pick up my son. Now I don’t know who’s going to pick him up.” And so I told her to just go ahead and go. I’ll get the rest. We did give her a gratuity because she did clean the bathrooms -sink, shower and toilets. 😡 when she left I was in tears, so upset 😭 we just paid $300 for a 5 hour clean and got maybe an 1.5 worth work done. I’m now cleaning on my hands and knees, I’m in pain, seeing she didn’t do the counters, she didn’t wipe down any walls, cabinets, doors, the floors are still bad, she didn’t do the windows, our blinds are done thankfully. But she didn’t do the ceiling fans. I’m was so frustrated I wait to call, because I have learned to take a second and calm down before talking to someone. I waited till the next day. It also gave me an idea of what didn’t get done. So after a clearer mind and less emotion I called. Unfortunately it was a Sat when I called, I left a message of how upset I was and what was not done. Jolene called me Monday afternoon and has the audacity to tell me how disappointed she was that I didn’t call her on Friday because she could have sent another person out on Sat! REALLY!?! DISAPPOINTED, WHAT!🙇🏻‍♀️Plus how many cleans should a 5 hour clean take. I guess third try IS the charm. 🤷🏻‍♀️ she tells me that our maid had a major personal issue come up. 🤦🏻‍♀️🤷🏻‍♀️Only can offer an apology and a discount on my 2 and 3 cleaning. Sorry but no thank you! Will NOT recommend and would like some money back, I was told that wasn’t possible!😡 I’m absolutely angry!

I got MaidPro Orlando East to do a one time cleaning. They charge top dollar so I was expecting a high level of service. In fact, the quality of cleaning service provided was dismally poor and my wife and I are extremely disappointed. The two maids came at different times, which was odd to begin with. The first maid did some cleaning in the bathroom but missed multiple items listed in the MaidPro 49 point checklist. Things on the checklist she visibly did NOT do included:• Tub and shower tiles scrubbed, disinfected and rinsed• Toilets disinfected insides and out• Towels neatly hung and folded• Sinks scrubbed and disinfectedI don’t know what she was doing all the time she was present but it wasnt three hours of cleaning. She didnt vacuum or clean furniture in the bedrooms she was working in either.The second maid, when she finally arrived, seemed more efficient and did a good job of cleaning the kitchen and living area. My wife, having checked the upstairs level the first maid was working in, drew the second maid’s attention to all the things that had been missed. (First maid had left by this time). The second maid said she was shocked at the poor quality of work and cleaned a utility room upstairs the first maid had completely missed. As a result, the second maid didn’t have time to do anything on our lowest level, including a bathroom we needed cleaned.Before she left, the second maid apologized for the poor standard of service. She said she would tell the office manager right away and the manager would call me first thing Monday to arrange for a maid to return and finish the job. Because MaidPro offers a Re-Cleaning Guarantee, I assumed this would be routine. How wrong I was. The manager, Jolene Viano, did not in fact call so I called her. I explained that I was dissatisfied with aspects of the cleaning and I would like some areas properly cleaned. She was defensive and hostile from the outset. First, she stated that my wife was very happy with the service and given the maid a big tip. Neither of these things is true – she just flat out lied to me. Then she tried to deflect from the issue by saying repeatedly that the grout in the shower was in poor condition (I never said anything about grout). She repeatedly refused to honor the recleaning guarantee, so I am left out of pocket with a half cleaned house.I understand things sometimes go wrong with services but I am still in disbelief at how bad an experience this was and the manager’s complete lack of interest in redressing the issues.How this company gets any good reviews is a mystery (family and friends?). I would have done better with any random cleaning service off the internet. Strongly advise avoiding MaidPro Longwood.

To say I am very particular is an under statement hence why Ive gone through many cleaning services. I was very impressed with the quality of the cleaning service provided by Irma along with great customer service. Looking forward to my bi-weekly cleans and would definitely recommend!

Maidpro is by far the best cleaning service around! I HIGHLY recommend their services. They are always professional and do such an amazing job. Gabrielle is FANTASTIC and really took the time to ensure that everything was clean! My house never looked so beautiful! Thank you!

Absolutely amazing job by Brenda and Alberrina from Maidpro!! The quality of their work was spectacular, very detailed and my house smells amazing! 🥰 highly recommend!

I booked at the last minute and they accommodated my request. The service was great. The customer service, needs some help. The maid who worked on my place was wonderful, but the lady I spoke with to book was unnecessarily rude. Based on other interactions, I believe her name was Jolene. I thought the maid did a great job. I would have liked for her to dust the vents and certain areas of the place that spider webs and dust had built up but I was not present to provide instructions. Other than that she did great. The price is very high. If they werent so expensive I would definitely use them again.

The MaidPro staff has always done a terrific job when cleaning my house. The business keeps me appraised if there is a change in ETA or Date and makes sure I am comfortable with any changes. I highly recommend MaidPro!

Maidpro has been making my life easier for years. After trying numerous services over the years it was a welcome relief to find a company that provides high quality service with a consistently friendly face each cleaning. They are always quick to respond to messages and super flexible with my last minute changes in service. I cannot say enough positive about the company or their terrific and professional staff.

I highly recommend Maidpro of Longwood

MaidPro personnel are always on time and conscientious about their work.

Crooks - do not trust!!! They were our regular cleaning service. We asked for a quote on a “moving out clean” we did not respond (price was too high) and they showed up and cleaned the apartment anyways on their first suggested date. They then sent us a bill, ignored our dispute/inquiry and sent us to collections immediately. Shame on them.They also didn’t clean the apartment well enough and the apartment even left us charges after their “cleaning job”.

I am a long time very happy MaidPro customer and I am thrilled with the service provided by Aleysha!! Its such a great feeling to come home from work to a professionally cleaned home and know that it was given the best care.

Jennifer has been cleaning my home for a couple months now! Always very thorough and communicative. Would definitely recommend!

I would not recommend them...

Gabrielle and Brenda from MaidPro in Longwood did a great job! They were very professional and thorough, as well as delightful. Thanks for a wonderful experience.

Today was another fabulous visit by Zoe from MaidPro. I am extremely happy with the results. I would recommend this company to everyone. Great job!!

The cleaning staff arrived on time and did a great job sanitizing and cleaning my new home! I would highly recommend MaidPro for all your cleaning needs. Excellent service!

Kathryn, the Owner/Operator, went above and beyond to organize the thorough cleaning of our new home. She contacted and coordinated with other vendors to steam clean the carpets and tile as well as professionally clean the windows. She answered all of my questions in an incredibly prompt and friendly manner and made the process of cleaning the home MUCH easier on me than I had any right to expect.The team of MaidPro cleaners dispatched to my home were friendly, diligent and hard workers. They showed up on time and thoroughly addressed all of the items Id previously discussed with Kathryn. Prior to leaving they made sure I was happy with the results.If you are lucky enough to have Lauren and/or Chenoa clean your home, you wont be disappointed. Lauren did a tremendous job keeping their team organized and communicating with me throughout the process. Chenoa is meticulous - everything she touched was cleaned perfectly. It was obvious they wanted to do a great job and they did. I couldnt be happier with the results.

We have been with MaidPro for several years (and two houses). We couldn’t be happier with their professionalism and cleaning!

I have been delighted with the service I get from MaidPro. They show up on time and do a thorough job. I am especially happy with Merediz as my main pro. I know my home is in good hands.

It was my first clean Irma and Taialiadid an amazing job! Great service very pleasant ladies and cleaned my home very well. I will definitely have Maid Pro come back monthly.

I have had three cleanings done so far by MaidPro and all three have been great! I have to say the last one was the best of the three. Joyce was warm and friendly and took her time and fully utilized the block of time. She listened to my concerns and preferences. Looking forward to our next cleaning!!! Thank you Gwyn, Joyce and MaidPro 🙂

I would recommend MaidPro to anyone looking for a cleaning service. Ive had them coming once a month for several months now, and theyve always done a great job. However, my most recent cleaning was done by Cheryl, and she did an astounding job! I will now be using her as my regular cleaner and highly recommend her to anyone wanting to try MaidPro.

Another amazing clean by Jennifer. She really is a life saver! Especially in all of these crazy times, it is a relief to know that our house is clean and healthy. Maidpro and Jennifer are literally helping to keep my sanity.

I have been using the service for a few years now and I am very happy with them. My most recent clean was with Haley and it was very good. I really appreciated that she took her time and gave it a special touch. A exceptional clean from an exceptional pro.

Had an excellent experience yesterday with MaidPro Altamonte Springs. Andrea was my cleaning pro and she did a great job cleaning my home.

Aleysha M. did a great job!

My first cleaning was excellent. Kayla and Roberta were very through and highly recommend. Thank you.

Our house cleaner, Michelle from MaidPro, is amazing! She is polite, friendly, careful and thorough. We have a houseful of delicate and irreplaceable collectables that she cleans with the upmost care and respect. We have had many different cleaners over the years but we have no hesitation in saying that she is the best we’ve ever had. Thank you Michelle!

I LOVE MaidPro! Have had them on a regular basis for over a year now, with no complaints. (And I am very picky.) Lol. HIGHLY RECOMMENDED.❤

Lovely people who do a great job! Yuritza was fantastic, at MaidPro theyve always been able to work with me from my previous residence to the new. I was happy I was able to retain their services.

Have had many cleaning services over the years but none have come close to the quality of service provided by Maid Pro! They do a great job, their honest and professional! I highly recommend them!!

Tahalia at MaidPro has done a great job cleaning our office for us. She takes the time to make sure all areas are presentable and clean, including our front door entrance exterior. Thank you Tahalia!!

Our pro Jennifer goes above and beyond, deep cleaning and going over the floors twice, dusting the fans and blinds and the many things hanging on the walls. She makes the appliances and faucets and sinks sparkle and shine. I keep my house in good order, but when shes done, our house looks and smells so clean because it is!

Some weeks are better than others depending on who your cleaner is. My last cleaning was great, but previous ones were spotty at best. Ive told them many times, I can clean crappy on my own without paying for it, Im glad I have someone who does it better.

On time, friendly, and did an amazing job. Did this as a surprise for my wife as we have been away for 2 months, and now I cant wait to get her home to see it!

Jessica did an amazing job! My house smelled so fresh and clean. I love the scent of the new, safer products that you all just started using. Thank you for a great service experience.

Our pro, Ashley, is fantastic and has great attention to detail. She comes up with innovative ways to make my home shine, above and beyond! Weve been using MaidPro for almost one year and couldnt be happier.

Isabel did another fantastic job cleaning my home!

Excelllent job. Good attention to detail. Im not concerned about the pop-ins from friends anymore. The place looks great !

My family LOVES Marlene. She does a great job and has a great eye for detail. She is very friendly and is so gracious if I happen to be working from home on the day of her clean. We are so happy to have Marlene for our bi-weekly cleans!

My cleaner Erin was professional and polite, and did a great job with my bathroom and floor! So happy with her work!

Cheryl did a great job. Would recommend.

I have been using MaidPro for almost two years and have been delighted with the service and results. I went to MaidPro after my housekeeper of 13 years left. I was very nervous about using a service. the customer service level and the quality of the housekeepers has been terrific. I would recommend MaidPro to anyone. they are even great with dogs that are left at home during the day. Great service and very well run

Had my first clean. Very good experience from Gwen in sales to our cleaner Aris. I got a very good vibe from them from the start. Fair price. Great clean. Much less stressful to have a clean place with two small children in the house.

Love the days when Maid Pro comes to my home. Quality service and amazing cleans! They make all the rooms sparkle and shine. Its like coming home to your own personal hotel.

We have had MaidPro for close to a year now......And we are more than satisfied. They always leave a checklist, and are willing to do extra when asked. We have the same person come, so we have a relationship with her. If she is unavailable, we are notified ahead of time. And the person they send is just as thorough and friendly. They do a great job and later we get a check in call to make sure we are satisfied. Actually, they have been the best home cleaning service we have ever had! We highly recommend MaidPro!

Amber was very detail oriented and extremely through with the entire cleaning process. We are extremely pleased and look forward to her coming back to help us again in 2 weeks! Thank you Amber.

Cheryl was more than helpful and willing to do whatever was necessary!!

Ruthie was one of the best cleaners I have had -and they are all great. I love this company and would recommend them to anyone.

When I called the service the office personnel were very helpful. The cleaning crew came on time and were very friendly. Isabel did a fantastic job in a short period of time. Very impressed

Ashley Henry is fantastic and very efficient at what she does. Such a delight every time she comes and cleans.-Gloria

Great job as always. Steve had the house perfect . Loved coming home to the fact the old linen had already been washed.

Outstanding. This company is as professional as they come. The Pros are thorough and friendly and the staff in the office are warm and accommodating. They dont come to work for a paycheck. They are there to make people feel good and take pride in what they do! Maidpro is a family!

Karla is great! So happy with how well she cleaned my house!

Jennifer did a wonderful job and exceeded my expectations! Very satisfied.

Our Maid Pro cleaner Jill is excellent at her job, and always makes our home feel spectacular every time she comes. Our pets love her too. We look forward to having her and Maid Pro for a long time :-)

Best clean ever. I have 4 dogs and the place was spotless. So glad i dont have to clean myself. So worth it!

Ambar is always very detail oriented and extremely through with the entire cleaning process. We are extremely pleased with Maid Pro and Ambars professionalism and always look forward to her coming every two weeks! Thank you Ambar.

I have been using MaidPro since I arrived in Orlando about 6 months ago. I can honesty say that their service, flexibility and the level of detail with which their cleanliness is expected is fantastic. I have the comfort of knowing that I get the same professional every week, Marlene, and she does a fantastic job. I am very happy with my choice, and I would strongly recommend Marlene and MaidPro if you are in need of home cleaning.

So happy with this cleaning service. Ask for Isabel, she couldn’t be nicer and does a fantastic job!!

HORRIBLE---- DO NOT /DO NOT USE THEM!This company is a MESS... I called to schedule a cleaning for our new home, this was my first time using this company. After speaking with my hubby, we decided not to go with them. I called three times two days before my scheduled cleaning but got no one. When I called the morning before my cleaning, I spoke with Gwendolyn and informed that we would like to cancel my service, she informed me that they need two days, I explained that I have been trying to call them but no one answered, she asked if I left a message, I informed her I did not as I wanted to speak with someone. She told me she could not cancel it. I then insisted that we would not need them to clean our home.... she RUDELY said to me, well, I am going to cancel it but and I quote DO NOT CALL US BACK FOR SERVICE.... I was shocked that she would say something like that to a customer... I can only imagine if this is how they speak to their new customer, they are probably horrible when they come to clean. I said to her, trust me I wont..... If you need to find a cleaning company, do your research, read reviews and find a company that will treat you with respect. I have found another company who I will give my money to who is respectful to their customers. I WILL NEVERRRRR RECOMMEND THIS COMPANY.... BY FAR THE WORST.

Love maidpro. Had a great experience and my place looks great. Thank you again.

Steve S. is great. He showed up when planned, did everything I asked him to do [well], and didnt do the things I asked him to skip. He worked efficiently and wasted no time. Hes a good guy (my first-ever male cleaner) and is very careful with my surfaces and finishes.Happy to have him regularly. Thanks Maidpro and Steve

Arrived when expected and did an excellent job! We are very happy with the service provided by MaidPro. Kayla did an excellent job today!

Had to give one but would not give any.