This is the second vehicle I have owned that I take to Elite. They are always profesional, honest & straightforward about repairs needed for my cars. I just purchased a new (used) van and they looked it over. Gave me great news & explained some needed maintenance that would be upcoming. I highly recommend them to anyone who needs to see a mechanic. Thank you Elite!
Everyone there was great especially John, he went to great lengths to explain the issues with my car. They are trustworthy with quick turnaround and priced fairly.I highly recommend them
When I first took my car into the shop it was because the shop was in the warranty group from a previous oil leak. During the check, it was determine it was not the previous leak but two others. It took a few a days longer to get my car back than I wanted or needed. However, they were very thorough and did a great job. A couple of days after, my car overheated. (NOT related to the work they did) I intensely called them and they jumped right on it and took GREAT care of my car and me. It is now running better than it has in a while!! Don and Pam are very patient, understanding people and will take care of you!
John at Elite very helpful and professional. They had some problems with a part for my steering system and had to reorder it, so I had to wait a couple of days for the repair. They got the job done on the day they said they would once they got the part. My steering system is great now.They also fixed my front brakes, replacing rotors and pads. I had brought ceramic pads that my husband was too ill to install and they used them; I had asked another shop, but they refused to use the pads I had previously bought.I will use their services again when the need arises. I do recommend that you give them a try!
Elite Automotive was a life saver. My battery light illuminated on my way home from work at 7:30 pm on a Friday night. I work in the auto repai industry and the dealership where I work is 27 miles away. I suspected the alternator and was not comfortable driving that far to get it repaired. Saturday morning I spent 2 hours calling around trying to locate a mobile repair or some one local to check it out. No one was available until Monday. I really needed my vehicle fixed immediately. Finally, around 10:00 one of the mobile repair call centers referred me to Elite Automotive but said they close at 12:00. I called them anyway and John said they close at 5. If I could get it there they would check it out, and if they could get the part they mught be able to fix it that day. My suspicion about the alternator was correct. They got the part, fixed my vehicle, and I was driving again that same day! Thank you so much John for the great service! I highly recommend Elite Automotive in Longwood FL!
Headlight install for an Audi - fast service same day and very good about pricing in advance so no surprises!
Very affordable, completed the job correct and on time.. professional and very pleasant. Would definitely recommend.
These people are awesome! They are always friendly and wanting to help. I love going here, I never feel taken advantage of. Shannon does her best to get you the best price for what you need. Ive had to spend many hours with them when unexpected things came up during repairs. And I dont mind, I know they are trying to do their best for me and not just rush me out to get to the next vehicle. The few times I have checked around for certain expensive things Ive had to have done, their pricing was always the best or equal to. The little interaction Ive had to have with the other machanics there has always been great. I truly cant say enough good things about coming here.
Went here yesterday to get my AC fixed. They’re just as good as they were when I went years ago.
If you are looking for a great mechanic and atmosphere, you will find it at ELITE AUTOMOTIVE. I have been going there for several years and they never have disappointed me. Shannon at front desk is amazing...makes you feel at home. Don is great too, really knows his stuff. Do yourself a favor and check it out...you wont be sorry.
I took my 2011 BMW 328i in for spark plugs replacement & throttled body cleaning. Don at Elite Automotive took great care on my vehicle. Very knowledgeable & honest guy.
I went back a second time because you all assured me that my issue would be taken care off and yet again and it was to get an alternator replaced. You all DIDNOT repair it for free. I was charged $500 plus almost $600 for that service. Yet again $200 more than what you all quoted me. So again you all’s integrity and honestly is extremely questionable. You also charge me an additional fee take my battery out my trunk. As a customer that has come to your establishment multiple times, I do not feel like I was taken care of or yet important. I came to your establishment multiple times because it was convenient as far as location. But yet my last two experiences were not good and I am okay with being inconvenienced by going to another establishment where I am not lied to. I received a call from a co owner in which I am grateful for since he showed. He did say he would give me a call back. But I have yet to receive a call back from him.
I’ve come to your establishment twice and each time I’ve been given a price to ha e something fixed and when I come in to pay is a completely different price. At least $200-$300 more. I was told to bring my vehicle in to get it looked at and I wouldn’t be charged for you all too look at. Then I was still charged an inspection fee. Also after my car was repaired the vehicle check engine light is still on. The code reader is still reading the same codes that I originally brought my vehicle in for. I was told the codes are reading because I need to drive the car more. I felt this was told to me as a way to get me off the premises. I’m extremely upset and disappointed the service I have been provided.
Everyone at Elite from the office manager to the mechanics are very professional, friendly and super competent. I always have confidence in their repair and maintenance recommendations. I know I’ll be charged a fair price and everything will be done right.
I really like working with Don at Elite Auto easy to talk to gets the job done Im very happy with his work
Had concerns about my vehicle not turning over and had to have it towed. Called several places in the area and all were not as focused on the customer as Elite is! First call and you get in touch with Shannon who will help with the whole process. I work in the cat business myself and customer service and professionalism is #1 for me. When going to a new mechanic you never really know what to expect and if they are taking advantage and if anything, I felt like I was well taken care of while thinking the worst of the vehicle! Turns out the battery was leaking acid and it was just a battery change. Driving home and it was a new vehicle with actual power and get up as it should have! 10/10 would send my family here!
I have had several repairs by Elite Auto and they are great. Shannon is so helpful, technician, everyone I have worked with goes above and beyond. I am so thankful a friend referred me to this shop. I was there on Monday this week, felt very safe with the social distance and cleanliness . Lou Ann
Oil leak repair completed in a timely manner with no add on charges. Friendly and reasonably priced. I will return for future repairs and tell my friends.
My Tundra needed its 30,000 mile service and Toyota wanted between $294 and $515 depending what needed to be done. Elite did everything for $150 and were fast. Very friendly and professional. I even received a message two days later to verify everything was satisfactory. This is what an American small business should be.
They went above and beyond. Even topping off the gas in our rental car as my wife forgot to. Shannon is very personable and kept us up to date.
Excellent customer service and professionalism!!! They were able to get my trucks hub bearing changed out fast and got me back on the road the very same morning. Don and his staff do an amazing job, would highly recommend!!!
Very pleased. Fast service, fair price, good honest people.
I had a great experience at Elite Automotive Repair. They were knowledgeable and gave me great advice on my brake issue. Their waiting room was pleasant, they did the work in the time frame they said they would, and charged a fair price. I highly recommend them.
I am so pleased and grateful to have found this company. Not only did they get my car in the shop in a timely fashion, they went above and beyond expectations in every way. They were not only polite and attentive, but took care of every detail possible. I cant say enough about how thankful I am for their company.
I would highly recommend Elite . I have used them for my sons 2007 Mustang that we recently bought and needed some repairs. They do excellent work and outstanding customer service.
Honest and reasonable price. Works to make sure customer is satisfied
Ive used Elite serval times for service work on my 2011 Kia Sportage. Ive never disappointed with their service . Shannon does an outstanding job of keeping her customer informed with whats going with regard to the work being performed.
Have been to Elite several times. Always courteous, efficient and thorough.
Excellent service - friendly and personable staff and repairs and maintenance are always done right and always backed up if any problems occur.
I am absolutely happy I chose this repair shop to get my car fixed. I had multiple issues and was given updates as soon as they found what was going on. Shannon is fantastic and provided great service to me. I will highly recommend my friends and family to use this shop whenever they have an issue because I received a great quote on the work to be done and a guarentee about their work if what they fixed goes wrong. You will not be disappointed if you go here! Thanks Elite Automotive!
Elite Auto is great, always great customer service and great pricing! I’ll be going here from here on out!
Every experience we have had at Elite has been a positive one. The staff is super friendly, they don’t try to talk you in to unnecessary purchases, they remember their clients and make you feel comfortable. My dad, who is disabled and prior to getting sick was super handy. He’s always been critical of the work people do, and he’s never had a bad thing to say about them. I really appreciate how kind they are and encourage everyone to give them a shot at earning the business.
The service at the Elite Auto is amazing! I have been using them for over 20 years. Most recently they went above and beyond to fix an older vehicle for me. Don and Shannon were both caring and helpful. Theyre very honest and their prices are fair. As a woman feeling I wasnt getting ripped off by a shop was a novelty in this day and age. I would 100% recommend them!
I have had my 2015 BMW worked on a few times by these folks and they are top-notch! Great customer service, honest & trustworthy, and dedicated to insuring that the job is done right...love these guys!
This probably is the best shop I’ve ever visited outside the Lexus Dealership. Shannon was very warm and welcoming. The team was very quick and communicated very clearly about the issues with my vehicle.My car was overheating about 60 miles away from home and I had no choice but come. I’m very glad I did. I was on my way home in no time.
The service at the Elite Auto is amazing! I have been using them for over 15 years. Most recently they went above and beyond to fix an older vehicle for me. Jason, Don, Shannon and all the staff are caring and helpful They all go way above and beyond customer service. They are very honest, reliable, and their prices are fair. As a female I can trust all the staff not to sell me things I don’t need. I would most certainly recommend Elite Auto.Christine M Finan
I took my brothers truck to elite automotive yesterday morning for some repairs. When I got there the building itself you know didnt look all that spectacular but when you walk in those big roomy bathroom was nice a TV chairs you can sit in it was comfortable. The automotive tech was knowledgeable although it took a little longer than they said it was going to be. but all in all they got the job done the price was fair and everybody from the people in the office to the people in the garage they were all very friendly
I absolutely love Elite Automotive. I will not take any of my vehicles anywhere else. I have been using them for various auto repairs for a decade now. They have never failed to be courteous, honest, and helpful. Shannon in the front office is the best. So wonderful and kind. They treat everyone like family and provide excellent service. You will not be disappointed.
Straight forward, very professional..pricing was very fair.
Always great always fair. Wonderful family owned business. We are repeat customers and every time we go they go above and beyond to help!
Techs are very helpful will recommend to all. Was very pleased with the service tech and the price very fair.
As a woman I feel quite comfortable and not at all intimidated by going in for service. I have gone to the classes that they offer for women to make us feel more knowledgeable about our cars. They let you know what is wrong with your car and never push anything else on you. If it’s something that does not have to be done right then they let you know that as well. They are very honest, friendly, knowledgeable, and professional. I highly recommend them!
Brought my SUV here for a bad front end shake. Other shops were quoting me for new front end parts which costs a lot of money. I called Don and he had his team look over the car. They test drove it and found the problem in minutes. A BAD TIRE! They just earned my business for a long time. It’s hard to find a good shop, I’m glad I found Elite!
I have been through a ton of repair shops before Elite, and let me tell you, they have earned a customer for life. As someone who tries to do most of their car work, I am very particular about who works on my cars and what needs to be done. From my very first experience with them, they offered great communication and an amazing price that couldnt be beat. I wouldnt hesitate to bring any car with any issues to them. They have a very kind staff that greatly cares about keeping you as a customer.
As a young woman who has always had trouble finding an efficient, honest, prompt, and all around great auto repair center Elite surpassed all expectations. Shannon is such a wonderful, caring, kind, & helpful woman! I felt so comfortable & taken care! I recommend Elite to anyone looking for an auto repair center home!
Great Professional Honest Service.
This is a very professional company. They are extremely honest and are not out to rip you off. They were honest and kept me informed every step of the way and did not just put a bandaid on the problem. My vehicle runs excellent now.
They have done a great job with my magnum. Did what I asked for and didnt try to push me into doing anything else. Very accurate with the inspection and diagnosis. Shop is very clean and the employees are friendly. Will definitely recommend them to family and friends.
This is a honest auto repair shop, and very affordable. I highly recommend them. If you are like me, a woman with very little knowledge of car issues, this is the place to go and feel confident you wont be told you need unnecessary repairs. Every staff member is polite and helpful :)
Great customer service - very friendly from when they pick up the phone to completing your serivce. They are honest and let you know if something is crucial or can wait to be fixed. Convenient location. Would definitely recommend.
All staff were kind and explained the whole process to me. Workers seam knowledgeable and honest, and the repairs also seam to be performed in a reasonable amount of time and for a reasonable cost. Been going for a few years now and I am very satisfied! I have had everything from simple oil changes done, to belt changes, computer work, brakes, air conditioner, front suspension, C-V joint, etc.
Took my 2008 Ford Explorer to get heat and air repair. Exception service by Shannon and Jason. Jason did a thorough job finding and fixing the problem for a very reasonable price. I strongly recommend Elite and will myself be a returning customer.
I love these people, they have reasonable prices and they worked on my car over the closing time. ive never have a mechanic do that. i will always bring my car here now.
Some friends of ours recommended Elite Automotive and we were so glad we took their advice! We were having electrical issues on our vehicle and decided to take it in. About half a mile before getting to the shop, the vehicle completely died. They sent a tech to get it up and running temporarily to make it to the shop. They found the problem, drove all the way to Kissimmee to get the part just so we didn’t have to wait for it to be shipped, fixed it up and we had the vehicle back the same day! I asked about the problem and Jason explained it very well. I looked up parts online of what needed to be replaced and they were offering it to me at the same price or cheaper than ones I was finding online. The whole experience was absolutely fantastic. We will definitely be taking our vehicles there any time it’s needed!
Jason and the crew at Elite are top notch. We take all of our vehicles here for any work we need. We own a small business that has 3 trucks and a car and they have taken care of all our service needs. Staff is always professional, polite and knowledgeable. Highly recommend to anyone looking for automotive work.
Professional, honest and skilled. Highly recommend.
From the first phone call, I had exceptional service. I had my car towed here and was notified every step of the process and was very pleased with the time and efficiency here. I will be using them for all my auto needs. Thanks.
THE TOP 3 MOST IMPORTANT THINGS WHEN RELYING ON AN AUTOMOTIVE REPAIR SHOP ARE #1-HONESTY, #2-INTEGRITY, #3-KNOWLEDGEABLILITY. Elite Automotive Repair offers all these things and more! Ive been using Elite Automotive to service my Honda Accord for years, and before that, my Honda Civic. I always know I can trust them to give me an honest opinion, excellent service, and the best price. As a single female it gives me peace of mind to know when I take my car there Im not going to get the wool pulled over my eyes. They are super nice and friendly, and considerate of my time, no matter how small the service or repair. Im a happy customer.
Elite Automotive provides great service. Love working with their staff. Jen is outstanding and has a great personality. I highly recommend them for your automotive needs
I usually hate trying to find a good mechanic. So I went into Elite Auto to have my radiator replaced and also hoping to find a shop that I can trust. I am sold. Not only did they replace my radiator, they replaced a burned out turn signal (that I had not gotten to yet), fixed in a dent in my hood and then took my door apart to fix a popped door handle at NO CHARGE! And although Mark was 99% sure of the issue I was having with my speedometer he thought I should get a second opinion before forking out a bunch cash on the parts. Ive never had a mechanic do this. Jen, Mark and the rest of his crew took great care of me. Highly recommend. Will be back.
Ive used them thrice now and in all times theyve been extremely straightforward and courteous in addition to doing a fantastic job. Recommended!!!
The staff is extremely knowledgeable and efficient. The prices are very fair and I will return for more work the next time I have a vehicle problem. I will also recommend Elite to those I know in need of repairs. Jason, Ryan and the rest of the team are true professionals!
I bought an old truck and it had some transmission trouble. I called Elite, which advertises that they work on classics, they told me they could take care of it.Once my truck was towed there, they told me they dont work on transmissions. Fine, I thought, Ill have them go through a few other things.They redid the vacuum hoses (later it turned out they put almost everyone of them in the wrong spot).They installed a set of headers (I bought the ones they recommended), they ended up breaking one of the bolt holes on the block off, and the headers sit against the frame, knocking when the truck runs. It took them about 30 days to install the headers.They installed an exhaust (I bought the kit they recommended). They asked where I wanted the exhaust to exit, I said before the rear tires (as it was stock), they said it would be better out the back. Fine. When I picked the truck up, the exhaust ended an inch before the gas tank, meaning all the exhaust heat was going right to the gas tank and the exhaust itself came up under the bed since it didnt exit from under the truck (it was at least 3 feet from being anywhere close to exiting)Without asking, they installed a new starter. They installed the wrong type with an incorrect bendix gear. A few weeks after taking the truck the error meant my flexplate got all the teeth chewed off of it by the starter. (The transmission place I ended up taking the truck to confirmed the wrong type of starter was installed).So, I paid a few thousand in labor for incorrect vacuum routing, a header job that doesnt quite fit, an exhaust that was incorrectly set up, and the wrong starter installed which ended up costing me a lot more in parts.I wanted a refund, which they didnt give me. To their credit they did offer to take the truck back and fix what was wrong, but there was no way I was going to have then keep it for months and probably mess something else up.They are all very nice people, but I think the shop is best at working on new cars that need things like an oil change or a brake job.
DONT TRUST THESE PEOPLE!!!! They just tried charging me almost $400 for a Broken shift cable for 2.8 hours of labor and the part. Luckily they didnt have it because when i got home waiting was a letter from ford for a safety recall for the exact same issue I was having. I called them up and had them tow it to the ford dealership. The driver was the owner and completely unprofessional left my car in the middle of the parking lot not at the service center drop off and drove off. As it turns out ford fixed the bushing in less than 15 mins and it wouldve only cost $160 had it not been covered. Will never bring anything to them again.
Friendly people. Helpful people. Will listen re symptoms. Comfortable waiting area.Besides fixing the cause of the problem, the mechanic explained what caused the problem and what he did to correct it. No problem going into the work area to look for myself. Nice. Cost for repairs is reasonable. Thats nice too. What more can I say. Will I return? Definitely.
WORST, NO STAR -10 RATING. WORST PROFESSIONAL AND CUSTOMER SERVICE WITH WORST PROFESSIONALY MECHANICAL KNOWLEDGE AND SKILL. THEY DON’T HAVE ANY ‘ASE’ CERTIFIED MASTER MECHANIC, THEIR ROCKY STAFF BREAK YOUR CAR AND REFUSE TO RESPONSIBLE. THE CAR WAS OVERHEATED WHILE THEY WORK ON THE CAR AND THEY DIDN’T LET THE CUSTOMER KNOW. THE CAR CAN’T RUN AFTER COME OUT FROM THE WORKSHOP AND THEY DENIED THEIR FLASE, THEY CALLED POLICE TO KICK YOU OUT OF THEIR PROPERTY AND CHANGE YOU TRESPASS. THAT IS A WORST DAY IN YOUR LIFE, BELIEVE AND TRUST, YOU DON’T WANT THAT HAPPEN IN YOUR LIFE. NEVER EVER GO TO THAT WORKSHOP AGAIN AND NEVER EVER RECOMMEND ANY ONE TO THEIR WORKSHOP. WORST, NO STAR -10 RATING.
I have always been extremely happy with the service I receive from Elite Automotive Repair. Excellent customer service, honest and reliable service (no attempt to sell unnecessary repairs, etc, the way many dealership repair services do), and the prices are very affordable and competitive. The staff is highly competent and attentive — in particular, I commend Jason for always going above and beyond in his work. I plan to continue using Elite for my repair/service needs, and often recommend it to people in the Longwood/Lake Mary area.
Highly recommend! I even recommended Elite Auto to my Mom. I usually do most of my simple auto repairs myself. I had a radiator fan go out on my Saturn Ion twice over the past 2 years. The second time I replaced the fan, my A/C started to have problems cooling. I couldnt figure it out, so I broke down my ego and took it to Elite Auto. They could have charged me $100s of dollars, because I honestly thought it was something serious at that point. No, it was just my stupidity. I had somehow connected the fan electrical connection backwards; so the fan was blowing air in the wrong direction. I thought it was a one way only electrical connection. Luckily, they were able to figure it out and only charged me 1/2 hour for labor. Thanks guys!
Mark and the staff were a pleasure! Fixed my car in half the time as expected and for a very reasonable price! Dont hesitate give these guys a call...Thanks EliteBrandon
Very friendly service and extremely affordable. Only charged me $30 for service that would have cost me $120 at the other big mechanics like Pepboys and Firestone. Highly recommend.
I have a 2003 Ford Escape with over 120k miles on it. I took it in for an oil change and for them to take a look to see what was causing some noises. I know a bit about engines so was happy with the mechanic, Jason, showed me what he was seeing and after knowing my budget gave me some options. I dropped it off on a Saturday and picked it up that Monday. Its been 3 weeks now and its still doing good!They also have a deal with local rental companies that will provide you with an affordable rate while your truck is in the shop. They even picked me up at the shop to fill out the paperwork and when I turned the car back in they drove me over to Elite.
Great service, fair prices!
Elite Auto Repairs is one great place for all your mechanical repairs. These guys have helped us get back on the road for years now. Jason is the best he can help you and knows his stuff! There prices are one of the best in town as well as they dont price gouge you to death. SO GO CHECK THEM OUT FOR SURE YOU WONT BE DISAPOINTED I PROMISE YOU ...........Thanks Elite for all you do for me and my family!!!!!!!thanks,Bill Carringer
The best service EVER! Tell Don (the owner) that I sent you- I am the one with the 1996 Pontiac Firebird convertible- He knows my car! He is keeping my Birdie on the road!
Excellent, reliable service that you can trust.. Honest!!
Reasonably priced, great customer service. I highly recommend them.
We had a great experience with this shop, they were honest and affordable, and were able to address my repairs quickly! We will return if we need their services again.
Expert technicians that diagnose your vehicles problem, and relay that information back to you. They had my classic car towed to there shop, inspected and fixed for a very reasonable price!
The folks at Elite are professional and trustworthy. You can trust their services.
I have problems with my car. The altenador was bad and need it to be change. This place is awsome. Marc help me out. They are so AFFORDABLE and HONEST. They will be my place to go when I have problem. I recommend this place anytime.
These guys make sure Im taken care of as a customer and ensure I become I repeat customer thanks to their honest practices. Pricing is affordable.
Your car is going to need service,thats a fact of life. The good news is if you go to Elite, youll be confident that they have the knowledge & experience to take care of yourcar needs fast and affordably. Takes the worry & hassle out of the process.
Awesome place! Shannon was very friendly and helpful!
Great, prompt service, friendly employees, good value. I would definitly recommend!
Excellent work & customer service. Highly recommended.
Honestly the place is wonderful with honest people. Glad to do business with Elite Auto
Quick and efficient, best prices around too
Great personnel and fast along with high quality service.
Good place to get your car worked on
Extremely disappointed. After a 54.00 diagnosis of a stuck thermostat. Not the cause.. Try clogged heater hoses.. I lost 54.00 for a possible diagnosis that wasnt even the issue. And they did no work
Welcoming people and fast to detect the problem and homest.
Friendly service, replaced parts quickly and efficiently
Friendly, prompt service and honest work.
Fixed daughters car, knowledgeable and efficient!
Great hospitality and quick service!!!
Awesome, reliable, dependable, trustworthy work..
Great service!
Call Don for all your fleet needs
Good
Honest, Friendly and Great Place !!!!